Troubleshooting Tips - Dell 2000FP - UltraSharp - 20.1" LCD Monitor Quick Setup Manual

5. Insert the display CD into the CD-ROM drive, type d:\ (change the drive letter to match your CD-ROM
drive if it is not drive D) in the Copy manufacturer's files from: box, and click Next> and then Finish to
complete the installation.
6. Close the Display Properties window.
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Microsoft Windows 98 Operating System
Windows 98 automatically detects the new display and displays the Add New Hardware Wizard dialog box if
the display driver is not already installed.
1. Insert the display CD into the CD-ROM drive, and click Next> twice when the Add New Hardware Wizard
dialog box appears.
2. Click the CD-ROM drive box to install the drivers from the CD and then click Next>.
3. Confirm that the driver was found on the CD, and click Next> twice to install the driver.
4. Click Finish to exit the Add New Hardware Wizard dialog box.
To manually install or update the driver, perform the following steps:
1. Click Start Settings Control Panel and then double-click Display.
2. In the Display Properties window, click the Settings tab, and then click Advanced.
3. Click the Monitor tab, and then click Change.
4. When the Update Device Driver Wizard dialog box appears, follow the steps in the previous paragraph.
Setting Display Resolution
For optimal display performance while using Microsoft® Windows® XP, Windows 2000, Windows 98, Windows
95 or Windows NT®, set the display resolution to 1600 x 1200 as follows:
1. Click Start Settings Control Panel.
2. Double-click the Display icon in the Control Panel window, and the click the Settings tab.
3. In the Desktop area, move the slidebar to 1600 by 1200 pixels. Then click OK.
Accessing the User's Guide Online or via CD
To view the latest display User's Guide, access the SUPPORT section of the Dell Web site
(http://support.dell.com).
If you do not have Internet access, you can access the guide on the display CD:
1. Insert the display CD into your CD-ROM drive.
A start-up document should launch automatically; however, if the start-up document does not launch
automatically, click Start
drive letter if it is not the D drive.)
2. Click the appropriate icon to open the User's Guide in the desired language.
NOTE: All applicable warranty and regulatory information regarding your display is contained in the User's
Guide on your CD.

Troubleshooting Tips

Display Has No Power
If the display's power indicator is off and no image appears on the display, perform the following checks:
Ensure that the power cable is fully inserted in the display's power port and the electrical outlet.
•
• Test the electrical outlet by plugging in a working electrical device such as a lamp.
• Ensure that the power button has been depressed, and wait for the power indicator to light.
• Try another power cable on the display. Use the computer's power cable and turn on the display with the
signal cable disconnected. If the display is working correctly, a self-test pattern appears.
No Image Is Displayed on the Display
If the display power indicator is on but no image appears on the display, perform the following checks:
• Ensure that the video connector is seated properly. Tighten the connector screws securely with your
fingers.
• Ensure that the computer is on.
• Increase brightness and contrast controls.
• Turn off the display and unplug the signal cable. Check the cable connector for bent or broken pins.
• With the signal cable still disconnected, turn on the display. If the display is working correctly, a self-test
pattern appears.
Perform a display reset or recall.
•
Run, type D:\monitor.htm, and click OK. (Substitute the correct CD-ROM
Dell 2000FP Color Display Quick Setup Guide 3