Philips 227E4LSB/27 User Manual

Philips 227E4LSB/27 User Manual

Philips lcd monitor, led backlight 227e4lsb e-line 21.5" / 54.6 cm full hd display with smartimage lite

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www.philips.com/welcome
EN User manual
Customer care and warranty
Troubleshooting & FAQs
1
28
33
227E4

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Table of Contents
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Summary of Contents for Philips 227E4LSB/27

  • Page 1 227E4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4. Technical Specifications ......16 4.1 Resolution & Preset Modes....20 5. Power Management ......21 6. Regulatory Information ......22 7. Customer care and warranty ...28 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........28 7.2 Customer Care & Warranty ....30 8. Troubleshooting & FAQs ....33 8.1 Troubleshooting ...........33 8.2 SmartControl Lite FAQs ......34...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor. Take time Care Consumer Information Center) to read this user manual before you use your • Do not subject the monitor to severe monitor. It contains important information and vibration or high impact conditions during notes regarding operating your monitor. operation. The Philips guarantee applies provided the • Do not knock or drop the monitor during product is handled properly for its intended use, operation or transportation. in accordance with its operating instructions and upon presentation of the original invoice or cash Maintenance receipt, indicating the date of purchase, dealer’s • To protect your monitor from possible name and model and production number of the damage, do not put excessive pressure on product.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational • IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your monitor unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application Throughout this guide, blocks of text may be if your monitor will display unchanging accompanied by an icon and printed in bold or static content. Uninterrupted display of italic type. These blocks contain notes, cautions still or static images over an extended or warnings. They are used as follows: period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your Note screen.
  • Page 5: Disposal Of Product And Packing Material

    Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative. Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of...
  • Page 6: Setting Up The Monitor

    Package contents 227E4Q 227E4L 2. Hold the base stand with both hands and firmly insert the base stand into the base column. (1) G ently attach the base to the base column until the latch locks the base. (2) U se your fingers to tighten the screw located at the bottom of the base, and secure the base to the column tightly. AC/DC Adapter Audio cable (optional) HDMI (optional) DVI (optional) VGA (optional) Note Use only the AC/DC adapter model: Philips ADPC1245(227E4 QHAD), ADPC1236(227E4 LSB/LHSB/LHAB, 227E4 QSD/QHSD)
  • Page 7 2. Setting up the monitor Connecting to your PC Model 227E4QHSD, 227E4LHSB: Model 227E4QSD, 227E4LSB: A C/DC power input V GA input D VI-D input A C/DC power input K ensington anti-theft lock V GA input H DMI input H DMI audio output Model 227E4QHAD, 227E4LHAB: K ensington anti-theft lock Connect to PC 1. Connect the power cord to the back of the monitor firmly.
  • Page 8: Operating The Monitor

    2. Setting up the monitor Model 227E4QHAD, 227E4LHAB: 2.2 Operating the monitor Front view product description Model 227E4QSD, 227E4LSB, 227E4QHSD, 227E4LHSB: Switch monitor’s power ON and OFF. Access the OSD menu. Return to previous OSD level. Switch monitor’s power ON and OFF. Adjust the speaker volume. Adjust the OSD menu. Access the OSD menu. Change the signal input source. Return to previous OSD level. Change display format. SmartImage Lite. There are three modes to be selected: Standard, Adjust the OSD menu. Internet and Game.
  • Page 9: The Osd Menu

    Description of the On Screen Display Basic and simple instruction on the control keys What is On-Screen Display (OSD)? In the OSD shown above, you can press On-Screen Display (OSD) is a feature in all buttons at the front bezel of the monitor Philips LCD monitors. It allows an end user to to move the cursor, and press OK button to adjust screen performance or select functions confirm the choice or change. of the monitors directly through an on-screen instruction window. A user friendly on screen The OSD Menu display interface is shown as below: Below is an overall view of the structure of the On-Screen Display.
  • Page 10 2. Setting up the monitor Resolution notification This monitor is designed for optimal performance at its native resolution, 1920×1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920×1080@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu. Physical Function Tilt...
  • Page 11: Image Optimization

    contrast, color Except using key to scroll down, you can and sharpness in real time. Whether you're also press buttons to choose and press working with text applications, displaying images OK button to confirm selection and close the or watching a video, Philips SmartImage Lite SmartImage Lite OSD. delivers great optimized monitor performance. There are three modes to be selected: Standard, Why do I need it? Internet, Game. You want a monitor that delivers optimized display all your favorite types of content,  ...
  • Page 12: Smartcontrast

    This • The wizard will guide you through function will dynamically enhance contrast for a adjustment your monitor performance step great entertainment experience when viewing by step. videos or playing games. • You can go to Plug-in menu to launch wizard later on as well. • You can adjust more options without 3.3 Philips SmartControl Lite wizard by Standard pane. The new SmartControl Lite software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through fine- tuning resolution, Color calibration, Clock/Phase adjustments, RGB White point adjustment, etc. Equipped with latest technology in core algorithm for fast processing and response, this...
  • Page 13 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 14 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage Lite (Please refer to SmartImage Lite section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input. • Example for Color Calibration: 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 15 3. Image Optimization First color Calibration Screen: • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Displays current preference settings. • Final next goes File>Presets pane. • A checked box enables the feature. The • Cancel closes the UI and returns to the check box is a toggle. plug in page. • Enable Context Menu on desktop is SmartImage Lite checked (On) by default. Enable Context menu displays SmartControl Lite selections Allows user to change setting for better display for Select Preset and Tune Display in the setting based on content. desktop right-click context menu. Disabled When Entertainment is set, SmartContrast and removes SmartControl Lite from the right SmartResponse are enabled.
  • Page 16 3. Image Optimization Options>Input - Will only be active when Help>User Manual - Will only be active when selecting Input from the drop-down Options selecting User Manual from the drop-down menu. On a non-supported display capable of Help menu. On a non-supported display DDC/CI, only the Help and Options tabs are capable of DDC/CI, only the Help and Options available. All other SmartControl Lite tabs are tabs are available. not available. Help>Version - Will only be active when selecting Version from the drop- down Help • Display the Source instruction pane and menu. On a non-supported display capable of current input source setting. DDC/CI, only the Help and Options tabs are • On single input displays, this pane will not available.
  • Page 17 3. Image Optimization Context Sensitive menu • Technical Support - displays the tech support page. The Context Sensitive menu is Enabled by default. If Enable Context Menu has been • Check for Update - takes the user to PDI checked in the Options>Preferences pane, then Landing and checks the user’s version the menu will be visible. against the most current available. • About - Displays detailed reference information: product version, release information, and product name. • Exit - Close SmartControl Lite. To run SmartControl Lite again either select SmartControl Lite from Program menu, double- click the desktop PC icon or restart the system. The Context Menu has four entries: • SmartControl Lite - When selected the About Screen is displayed.
  • Page 18: Technical Specifications

    4. Technical Specifications 4. Technical Specifications 227E4QSD, 227E4QHAD, 227E4QHSD: Picture/Display Monitor Panel Type IPS LCD Backlight LED Panel Size 21.5" W (54.6cm) Aspect Ratio 16:9 Pixel Pitch 0.248 x 0.248 mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) 14ms SmartResponse (available for selected models) Optimum Resolution 1920x1080@60Hz Viewing Angle 178° (H) / 178° (V) @ C/R > 10 Picture Enhancement SmartImage Lite Display Colors 16.7M Vertical Refresh Rate 56Hz - 76Hz Horizontal Frequency 30kHz - 83kHz sRGB...
  • Page 19 4. Technical Specifications Picture/Display Viewing Angle 170° (H) / 160° (V) @ C/R > 10 Picture Enhancement SmartImage Lite Display Colors 16.7M Vertical Refresh Rate 56Hz - 76Hz Horizontal Frequency 30kHz - 83kHz sRGB Connectivity 227E4LSB: VGA(Analog), DVI(Digital) Signal Input 227E4LHAB, 227E4LHSB: VGA(Analog), HDMI(Digital) 227E4LHSB : HDMI audio out Audio In/Out 227E4LHAB : PC audio-in, Earphone out Input Signal Separate Sync, Sync on Green Convenience 227E4QSD, 227E4LSB, 227E4QHSD, 227E4LHSB: User Convenience...
  • Page 20 4. Technical Specifications 227E4QHSD: Power On Mode 32.1W(typ.), 38.5W(max.) Sleep (typ.) 0.5W Off (typ.) 0.3W Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply External, 100-240VAC, 50-60Hz 227E4LSB: Power On Mode 19.2W(typ.) Sleep (typ.) 0.5W Off (typ.) 0.3W Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply External, 100-240VAC, 50-60Hz 227E4LHAB:...
  • Page 21 Energy Star Compliance and standards CE Mark, FCC Class B, GOAST, SEMKO, TCO Certified, UL/cUL, Regulatory Approvals BSMI, ISO9241-307 Cabinet Black/Burgundy, or other color options as applicable in your Color region Finish Glossy Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 22: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@60Hz (digital input) Recommended Resolution 1920x1080@60Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00 37.88 800x600 60.32 46.88 800x600 75.00...
  • Page 23: Power Management

    5. Power Management 227E4LSB: 5. Power Management Power Management Definition If you have VESA DPM compliance display card VESA Video H-sync V-sync Power Used LED Color Mode or software installed in your PC, the monitor can automatically reduce its power consumption Active 19.2 W (typ.) White when not in use. If an input from a keyboard, White Sleep 0.5 W (typ.) (blink) mouse or other input device is detected, Switch Off 0.3 W (typ.) the monitor will 'wake up' automatically. The following table shows the power consumption 227E4LHAB: and signaling of this automatic power saving feature: Power Management Definition VESA 227E4QSD:...
  • Page 24: Regulatory Information

    TCO Certified for displays: electronic equipment have been adhered to in order to make Philips monitors safe to use • The brand owner demonstrates corporate throughout its life cycle. social responsibility and has a certified...
  • Page 25 6. Regulatory Infomation EPEAT (www.epeat.net) CE Declaration of Conformity This product is in conformity with the following The EPEAT (Electronic standards Product Environmental Assessment Tool) program • EN60950-1:2006+A11:2009+A1: evaluates computer 2010+A12:2011 (Safety requirement of desktops, laptops, and monitors based on 51 Information Technology Equipment). environmental criteria developed through • EN55022:2010(Radio Disturbance an extensive stakeholder consensus process requirement of Information Technology supported by US EPA.
  • Page 26 6. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ® meets the ENERGY STAR with the monitor when connecting this monitor guidelines for energy efficiency. to a computer device. Note To prevent damage which may result in fire or We recommend you switch off the monitor shock hazard, do not expose this appliance to when it is not in use for a long time. rain or excessive moisture. THIS CLASS B DIGITAL APPARATUS MEETS Federal Communications Commission (FCC) ALL REQUIREMENTS OF THE CANADIAN Notice (U.S. Only) INTERFERENCE-CAUSING EQUIPMENT This equipment has been tested and found REGULATIONS.
  • Page 27 6. Regulatory Infomation Cependant, rien ne peut garantir l'absence EN 55022 Compliance (Czech Republic Only) d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de Polish Center for Testing and Certification corriger la situation en prenant les mesures Notice suivantes: The equipment should draw power from a • Réorienter ou déplacer l’antenne de socket with an attached protection circuit (a réception.
  • Page 28 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Placering/Ventilation Inbetriebnahme hinweist, da die Vorschriften ADVARSEL: über die Bauart von Störstrahlern nach Anlage S Ø R G V E D P L AC E R I N G E N F O R , AT III ¤ 5 Abs.
  • Page 29 6. Regulatory Infomation China RoHS EU Energy Label The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.
  • Page 30: Customer Care And Warranty

    7. Customer care and warranty black pixel. Other combinations of lit and dark 7. Customer care and sub pixels appear as single pixels of other colors. warranty Types of Pixel Defects Pixel and sub pixel defects appear on the screen 7.1 Philips’ Flat Panel Monitors Pixel in different ways. There are two categories of Defect Policy pixel defects and several types of sub pixel defects within each category. Philips strives to deliver the highest quality products. We use some of the industry's most Bright Dot Defects advanced manufacturing processes and practice Bright dot defects appear as pixels or sub pixels stringent quality control.
  • Page 31 7. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the same type that are near to one another may be percent brighter than neighboring dots while more noticeable, Philips also specifies tolerances a green bright dot is 30 percent brighter than for the proximity of pixel defects. neighboring dots. Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects. Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period,...
  • Page 32: Customer Care & Warranty

    7. Customer care and warranty 7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region: Country Consumer care number Price € 0.09 Germany Siemens I&S +49 01803 386 853 United Kingdom Invec Scotland +44 0207 949 0069 Local call tariff Ireland Invec Scotland +353 01 601 1161 Local call tariff € 0.10...
  • Page 33 7. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Consumer care number Belarus +375 17 217 3386 Bulgaria LAN Service +359 2 960 2360 Croatia Renoprom +385 1 333 0974 Estonia FUJITSU +372 6519900 Latvia “ServiceNet LV” Ltd. +371 7460399 Lithuania UAB "Servicenet" +370 7400088 Romania Blue Ridge Intl. +40 21 2101969 Serbia & Kim Tec d.o.o.
  • Page 34 AGOS NETWORK PTY LTD 1300 360 386 New Zealand Visual Group Ltd. 0800 657447 Hong Kong / Hong Kong:Tel: +852 2619 9639 Smart Pixels Technology Ltd. Macau Macau:Tel: (853)-0800-987 Tel: 1 800 425 6396 India REDINGTON INDIA LTD SMS: PHILIPS to 56677 Tel: 62 21 75909053, 75909056, Indonesia PT. Gadingsari elektronika Prima 7511530 South Korea PCS One Korea Ltd. 080-600-6600 After Market Solutions (CE) Malaysia 603 7953 3370 Sdn Bhd Pakistan...
  • Page 35: Troubleshooting & Faqs

    If the problem still persists Visible signs of smoke or sparks after you have tried these solutions, contact • Do not perform any troubleshooting steps Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor. Image is not centered • First, ensure that the power button on the • Adjust the image position using the “Auto”...
  • Page 36: Smartcontrol Lite Faqs

    Clock of Setup in OSD Main Controls. It is valid only in VGA mode. • You can adjust “power on” light using the power LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image" remains after the power has been turned off. 8.2 SmartControl Lite FAQs • Uninterrupted display of still or static images over an extended period may cause Q1.
  • Page 37: General Faqs

    CD-ROM? How do I install the drivers function is provided as a convenient free (.inf and .icm)? option. Managing PIN numbers is the Ans.: T hese are the driver files for your sole responsibility of the individual user or monitor. Follow the instructions in your the organization who sets it. In case the user manual to install the drivers. Your PIN number is forgotten, Philips service computer may ask you for monitor center can re-set it for you at a nominal drivers (.inf and .icm files) or a driver disk charge after verification of ownership. when you first install your monitor. Follow Please note that this activity is not the instructions to insert the ( companion covered by standard warranty terms.
  • Page 38 Mac system. Please contact your Philips Ans.: F or normal cleaning, use a clean, soft sales representative for more information. cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other Q10: Are Philips LCD monitors Plug-and- solvents such as ethyl alcohol, ethanol, Play? acetone, hexane, etc. Ans.: Y es, the monitors are Plug-and-Play compatible with Windows 7/Vista/XP/NT,...
  • Page 39 8. Troubleshooting & FAQs Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content. Warning Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Q12: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Y our LCD monitor works best at its native resolution of 1920x1080@60Hz. For best display, please use this resolution.
  • Page 40 2012 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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