Troubleshooting; Getting Further Help - Lenovo ThinkVision LT1421 User Manual

Troubleshooting

The image
quality is
unacceptable.
The power
indicator is not

Getting further help

If you still can't solve your problem, please contact the Customer Support Center.
For more information on contacting the Customer Support Center, please see
Appendix A, "Service and Support," on page A-1.
3-2
LT1421 Wide Flat Panel Monitor User's Guide
If you have a problem setting up or using your monitor, you might be able to
solve it yourself. Before calling your dealer or Lenovo, try the suggested actions
that are appropriate to your problem.
Table3-2.Troubleshooting
Problem Possible cause
The USB cable
is not connected
with the monitor
or system
completely.
There is no
●
power at the
lit and there is
outlet.
no image.
The USB cable
●
is loose or
disconnected
with the
monitor or
system.
One or more of This is a
the pixels characteristic
appear of the LCD
technology
discolored
and is not an LCD
defect.
Suggested action
Be sure the USB cable is
firmly plugged into the
system and monitor.
Try using another
●
electrical outlet.
Be sure the USB cable is
●
connected properly.
If there are more than
five pixels missing,
contact the Customer
Support Center.
Reference
"Connecting and turning
on your monitor" on
page 1-3
"Connecting and turning
on your monitor" on
page 1-3
Appendix A, "Service and
Support," on page A-1