D-Link DWL-G650 - AirPlus Wireless 802.11b 11Mbps/802.11g 54Mbps PC Card Product Manual page 35

Troubleshooting
2. I cannot connect to the access point or the wireless router.
Make sure that the SSID on the DWL-G650 Cardbus adapter is
exactly the same as the SSID on the Access Point or wireless
router.
Move the DWL-G650 and Access Point or Wireless router into
the same room and then test the wireless connection.
Disable all security settings. (WEP, MAC Address Control, AES)
Make sure that the Radio is not locked down to a different
frequency
Turn off your Access Point and the computer with the DWL-
G650. Turn on the Access Point, and then turn on the computer
with the DWL-G650.
Refresh the DWL-G650 Utility
3. The DWL-G650 Power and Link lights are not on.
Check to see if the DWL-G650 Cardbus adapter is firmly inserted
into the Cardbus slot of your laptop computer.
4. I forgot my Encryption key.
Reset the Access Point to its factory default settings and restore the
DWL-G650 Wireless Cardbus Adapter to the factory default settings.
(The default settings are listed in the Using the Configuration Utility
section in this manual.)
5. The computer does not recognize the DWL-G650 Wireless Adapter.
Make sure that the DWL-G650 Wireless Adapter is properly seated
in the computer's Cardbus slot.
If Windows does not detect the hardware upon insertion of the
adapter, make sure to completely remove drivers that were
previously loaded. To remove the drivers, do the following:
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