Motorola T193M User Manual page 38

• Limited Lifetime Warranty Exception. The warranty is
a limited lifetime warranty for the lifetime of ownership
by the first end-user of the following products, only:
(a) decorative covers, including bezel, PhoneWrap™ or
case (any model); and (b) ear buds and boom headsets
that transmit mono sound through a wire connection
(this does not include ear buds or boom headsets that
either transmit stereo sound or that are wireless, or both).
• Repair/Replacement Exception. The warranty is for the
balance of the original warranty or for 90 days from the
date returned and delivered to the first end-user,
whichever is longer.
III. Who is Covered
This warranty extends to you only if you are the first end-user
purchaser.
IV. What We Will Do to Correct Warranty
Problems
At no charge to you, we have the option to repair or replace the
Products that do not conform to the warranty, or to refund the
Products' purchase price. We may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products or parts.
No software updates are provided.
V. How to Get Warranty Service
PLEASE CALL US — DO NOT SHIP:
USA Canada
Cellular 1-800-331-6456 All Products
Paging 1-800-548-9954 1-800-461-4575
FRS Radios 1-800-353-2729 TTY (Text Telephone)
TTY (Text Telephone) 1-888-390-6456
1-888-390-6456
Accessories and software—call the number designated for
the product with which they are used.
You will receive instructions on how to ship the Products to
Motorola or our designated resource. If instructed to ship the
Products, you must ship them with freight, duties and
insurance prepaid. Regardless of where you are instructed to
return the Products, you must include: (a) a copy of your
receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your
service provider (if this Product requires subscription service);
(d) the name and location of the installation facility (if
applicable) and, most importantly; (e) your address and
telephone number. If requested, you must also return all
detachable parts such as antennas, batteries and chargers.
RETAIN YOUR ORIGINAL PROOF OF PURCHASE.
For Products we ask you ship to us, we will ship repaired or
replacement Products at our expense for the freight and
insurance, but at your expense for any duties. If additional
information is needed, please contact us at the telephone
number listed above.
VI. What This Warranty Does Not Cover
• Products that are operated in combination with
ancillary or peripheral equipment or software not
furnished or otherwise certified by Motorola for use
with the Products ("ancillary equipment"), or any
damage to the Products or ancillary equipment as a
result of such use. Among other things, "ancillary
equipment" includes batteries, chargers, adaptors,
and power supplies not manufactured or supplied
by Motorola. Any of these voids the warranty.
• Someone other than Motorola (or its authorized service
centers) tests, adjusts, installs, maintains, alters, modifies
or services the Products in any way. Any of these voids
the warranty.
• Rechargeable batteries that: (a) are charged by other
than the Motorola-approved battery charger specified for
charging such batteries; (b) have any broken seals or
show evidence of tampering; (c) are used in equipment
other than the Product for which they are specified; or
(d) are charged and stored at temperatures greater than
60 degrees centigrade. Any of these voids the warranty.
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