RCA RCR6473N Troubleshooting Manual

1.
Manually turn on the device you
Tour of the Remote
want to control.
In most cases, the keys on
this remote perform the same
2.
Press and hold the device key you want to program. While
functions as the keys on your
you're holding down the device key, use your other hand to
original remotes once you've
press and hold the remote's POWER key at the same time.
programmed this remote to
operate your components.
Many keys on this remote
have other functions as well.
Device keys (TV,
SAT•CBL•DTC, DVD,
DVR•AUX1, AUDIO,
VCR•AUX2) put the remote in
the right mode to control your
3.
Wait until the remote's indicator light
device.
comes on and stays on. Then release
both keys.
SLOW•ASPECT key changes
between full- and widescreen
4.
Point the remote directly at the front panel of the device you formats on HDTVs; it also
want to control. Press POWER on the remote and wait 2 activates slow playback on
seconds. The remote is testing a single code for your device. DVDs and DVRs.
GUIDE and MENU put the
Did your device turn off?
remote in menu/guide mode;
YES: Press the STOP key to store
they also access the same
the code. You're done! You've
features as the keys on your
programmed this device key.
original remotes.
NO: Press POWER again. The
CLEAR exits remote
remote tests the next code for
programming; it also
your device.
performs the same functions
Keep pressing POWER every 2 as on your original remotes.
seconds until your device turns back
Arrow keys act as navigation
on. When it does, press STOP.
keys in device guides and
TIP: Because there are so many codes, you may have to press menu systems.
the POWER key many times—possibly hundreds of times.
The INPUT and — (dash) key
has three functions: (1) it
NOTES
toggles through all the video
Throughout the programming of each key, keep the remote
or audio sources connected
pointed at the IR sensor of the device you are programming
to your TV or audio device;
the remote to control.
(2) when the remote is in
VCR mode, this button
Test the remote with the device to make sure the device
toggles between VCR and
key is programmed with the correct code for maximum
the TV input; (3) when you're
functionality. If some features don't work, try a different
entering digital channel
code. See the "Testing the Code for Maximum Functionality"
section below for more information. numbers directly, this button
lets you separate the main
During the Manual Code Search, the remote ignores
channel number from the
keypresses that aren't part of the search.
sub-channel number (such
The search times out after two minutes (the indicator light
as 59.1).
blinks four times and turns off, and the last programmed
code under that device key is retained).
The indicator light blinks four times and turns off when the
IMPORTANT
remote has gone through all the codes. The remote exits the
Manual Code Search. If your device hasn't turned off yet, try
Because this remote controls more than one device, you
a different search method.
must first "tell" the remote which device you wish to
operate. That means, if you wish to operate your TV, you
must first press the TV key to put the remote in the TV
Testing the Code for Maximum Functionality
Mode. The remote stays in that device mode until you press
1. Try a variety of the device's functions with the remote. If
a different device key. For example, if your remote is in TV
some features of your devices don't work, go to the next
Mode and you want to operate the DVD player, you must
step to try a different code.
press the DVD key to change device modes.
2. Repeat the Manual Code Search and Entry Method from
the beginning. When the device turns off for the first time,
don't press the STOP key, which would store the same
code. Instead, with the unit now off, continue to press the
POWER key repeatedly until the unit turns back on.
3. Once the unit turns back on, you have found another code
that operates the device. Press the STOP key.
4. Test the key's functionality again by trying a variety of
functions. If the code controls the majority of the device's
functions, programming is complete. If the code stored
does not give maximum functionality, try another code.
Advanced Functions
Programming the DVR•AUX1 and
VCR•AUX2 Keys To Control Other Devices
The DVR•AUX1 key defaults to control a DVR, and the
VCR•AUX2 key defaults to control a VCR. If you want these
keys to control different kinds of devices (an additional TV,
DVD, satellite or cable box, for example), you must reassign it.
1. Press and hold the key you want to program (DVR•AUX1
or VCR•AUX2 key. The indicator light turns on.
2. While holding down the DVR•AUX1 or VCR•AUX2 key,
press and release the number key on the keypad for the
device you want to control (see the chart below). The
indicator light turns off.
DVR•AUX1 or VCR•AUX2 KEY CONTROLS:
Additional TV
VCR or DVR
Additional DVD
Additional audio device
Additional satellite receiver,
cable box, or DTV converter
3. Release the DVR•AUX1 or VCR•AUX2 key. The indicator
light blinks four times and then turns off. The DVR•AUX1
or VCR•AUX2 key is now set to control the device type you
selected.
4. Follow the directions in the auto, brand, direct entry,
or manual code search to program the DVR•AUX1 or
VCR•AUX2 key.
Volume Punch-Through
Volume Punch-through allows the VOL and MUTE keys, when
pressed in SAT•CBL•DTC, DVD, DVR or VCR modes, to "punch
through" to either TV or AUDIO, whichever was accessed last.
Volume Punch-Through occurs automatically and allows you to
control the volume without exiting the current mode. (If either
AUX key has been programmed with a TV or AUDIO code,
-
volume can punch through to these devices as well.)
Note: Volume Punch-Through does not occur in cases where
the component code has its own volume/mute controls, such
as some satellite receivers.
Advanced Punch-Through
Volume Punch-Through, as described above, occurs
automatically. If you want to specify whether Volume Punch-
Through is directed to the TV or AUDIO while in SAT•CBL,
DVD, DVR•AUX1 or VCR•AUX2 modes, follow the steps below.
Actual model may vary from illustration
Note: This option can also be enabled for an AUX key, if it is
programmed with a VCR, DVR, DVD, CD, SAT or TV code.
1. Press and hold the key whose volume commands you
want to send to the TV or audio device. The indicator light
turns on.
2. While holding down the device key, press and hold the
VOL up key. The indicator light turns off.
3. After holding down both keys for 3 seconds, the indicator
light turns on and stays on. Release both keys.
4. Press and release the device key you want the Volume
Punch-Through to be directed to from the selected mode
(TV, AUDIO or AUX key). The indicator light flashes, then
turns off.
Note: The device key pressed in step 4 must be programmed
with a TV or AUDIO component. If an invalid key is pressed,
the LED flashes four times, then turns off.
Important: Once you have programmed any device with a
specified Volume Punch-Through, the Volume Punch-Through
for all other devices defaults to AUDIO. If you do not want
other components' Volume Punch-Through to default to
AUDIO, you must manually program them, using steps 1-4.
Code Retrieval
Once you've programmed the remote to control your devices,
you may want to record the codes for future reference. If you
used the Direct Code Entry method, this is easy. Just find
the codes you entered and make a note of them in the boxes
below. If you used one of the Code Search methods to program
your remote or if you used the Direct Entry method but don't
remember the code, you will need to retrieve each device's
four-digit code. Retrieving the actual code and writing it down
will save you time if you ever need to program the remote
again. If the codes are recorded, you can use the Direct Entry
method to reprogram your remote to control your devices,
which is quick and easy.
Indicator
light 1. Press and hold the device key
(TV, SAT•CBL•DTC, DVD, AUDIO,
VCR•AUX2, DVR•AUX1) whose
code you wish to retrieve. The
press 1 indicator light turns on. Keep
pressing the device key.
press 2
press 3 2. While holding the device key down, press and hold the
INFO key. The indicator light turns off. After holding down
press 4
both keys for three seconds, the light turns back on.
press 5
3. Release both keys. The indicator light remains on.
4. Starting with the number 1 key, press and release each
number key on the keypad in the following order: 1-9, then
0. The number that causes the indicator light to blink is the
first number of the code. As you find each number of the
code, write it down for future reference. Then start with the
number 1 key again.
Note: All TV codes start with the number 1; all VCR and
DVR codes start with the number 2; all DVD players codes,
the number 3; all audio device codes, the number 4; and all
satellite receiver, cable box, and digital TV converters, the
number 5.
5. Repeat step 4 until you have retrieved all five numbers in
the code. After the fifth number is retrieved, the indicator
light blinks briefly, then turns off.
TIP: To exit the Code Retrieval Mode at any time, press the
CLEAR key.
Note: If you press an invalid key during the Code Retrieval
process, the remote will not respond. If you do not press
a valid Code Retrieval key (TV, SAT•CBL, DVD, DVR•AUX1,
AUDIO, VCR•AUX2, INFO, CLEAR), Code Retrieval times out
after 15 seconds. The indicator light blinks four times, and
then turns off.
tv code sat•cbl•dtc code
1 5
SAT DTV CONVERTER
dvd code dvr•aux1 code
3
DVR/VCR DVD TV SAT•CBL•DTC
audIo code vcr•aux2 code
4
DVR/VCR DVD TV SAT•CBL•DTC
Troubleshooting
Problem: The remote does not operate your device.
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, DVD, DVR•AUX1,
AUDIO, VCR•AUX2). This tells the remote which device to
operate.
• Remove any obstacles between the remote and the device. Make
sure you're aiming the remote at the device's IR sensor.
• Make sure the batteries are fresh and are properly installed.
Replace the batteries with two new AAA batteries, if necessary
(see the Battery Installation section).
Problem: The remote can't be programmed to operate your
device.
• If you are testing the remote while programming it, you may be
too far away from the device or at a wrong angle. There must be
an unobstructed path between the remote and the IR sensor on
the device. Move closer and make sure you point the remote at the
device you're trying to control.
• If you're using the Direct Entry programming method to enter
the codes for your brand and the unit is still not functioning
properly, try the auto, brand, or manual search method.
• To control combo units, like TV/VCRs or TV/DVDs, you must
program the individual corresponding device keys to control
each part of the combo unit. Once programmed successfully, the
TV key controls the TV functions, and the DVD or VCR•AUX2 key
controls the DVD or VCR functions.
• Make sure the batteries are fresh and are properly installed.
Problem: The remote doesn't perform commands properly.
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, DVD, DVR•AUX1,
AUDIO, VCR•AUX2). This tells the remote which device to
operate.
• Make sure device is ready (for example, the DVD player has a
disc loaded).
• You may have pressed an invalid key for the mode the remote is in.
• If you're trying to enter a channel number directly, try pressing
the ENTER key after entering the channel number as this is a
requirement of certain models and brands.
• There is a possibility that a programmed code may only be
able to control some of your device features (for example, only
turns a device on and off). To confirm that the device key is
programmed with the correct code for maximum functionality,
test the device. Attempt to control a variety of the device's
functions with the remote. If some of the features of your
devices don't work, try programming the remote with a different
code in the list using the Direct Code Entry Method, until you
find the code that allows the remote to control the majority of
your device's functions. Different codes can provide different
levels of functionality.
Problem: The indicator light does not come on when you press
a key.
• You may have pressed an invalid key for the mode the remote is
in.
CABLE
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, DVD, DVR•AUX1,
AUDIO, VCR•AUX2). This tells the remote which device to
operate.
• Make sure the batteries are fresh and are properly installed.
Replace the batteries with two new AAA batteries, if necessary
(see the Battery Installation section).
Problem: The remote will not change channels on device.
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, DVD, DVR•AUX1,
AUDIO, VCR•AUX2). This tells the remote which device to
operate.
• Press the ENTER key after you enter a channel number.
• Remove any obstacles between the remote and the device. Make
sure to aim the remote at the IR sensor on the device.
Problem: The device's menu does not appear on the TV screen.
• Make sure you have connected the device to your TV properly and
selected the correct input. (See your devices' Owner's Manuals for
proper connection procedures.)
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, DVD, DVR•AUX1,
AUDIO, VCR•AUX2). This tells the remote which device to
operate.
• Menu access isn't supported for all brands. You may need to use
your original remote control to access menu functions for some
devices.
For more information, please visit www.rcaaccessories.com
Consumer Help Line: 1-800-420-7968
Care and Maintenance
• Keep the remote dry. If it gets wet, wipe it dry immediately.
• Use and store the remote only in normal temperature
environments.
• Handle the remote gently and carefully. Don't drop it.
• Keep the remote away from dust and dirt.
• Wipe the remote with a damp cloth occasionally to keep it
looking new.
• Modifying or tampering with the remote's internal devices can
cause malfunction and invalidate its warranty.
Limited Lifetime Warranty
Audiovox Electronics Corporation (the "Company") warrants to you the
original retail purchaser of this product that should it, under normal use
and conditions, be proven defective in material or workmanship during
its lifetime while you own it, such defect(s) will be repaired or replaced
(at the Company's option) without charge for parts and repair labor. To
obtain repair or replacement within the terms of this Warranty, the product
is to be delivered with proof of warranty coverage (e.g. dated bill of sale),
specification of defect(s), transportation prepaid, to the Company at the
address shown below.
This Warranty does not cover product purchased, serviced or used outside
the United States or Canada. This Warranty is not transferable and does
not extend to costs incurred for installation, removal or reinstallation of
the product. This Warranty does not apply if in the Company's opinion,
the product has been damaged through alteration, improper installation,
mishandling, misuse, neglect, accident, or the simultaneous use of different
battery types (e.g. alkaline, standard or rechargeable).
THE EXTENT OF THE COMPANY'S LIABILITY UNDER THIS WARRANTY IS
LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO
EVENT, SHALL THE COMPANY'S LIABILITY EXCEED THE PURCHASE PRICE
PAID BY PURCHASER FOR THE PRODUCT.
This Warranty is in lieu of all other express warranties or liabilities. ANY
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO DURATION OF THIS WARRANTY. IN NO CASE SHALL
THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES WHATSOEVER. No person or representative is authorized
to assume for the Company any liability other than expressed herein in
connection with the sale of this product.
Some states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of incidental or consequential
damage so the above limitations or exclusions may not apply to you. This
Warranty gives you specific legal rights and you may also have other rights,
which vary from state/province to state/province.
U.S A.: Audiovox Electronics Corporation, 150 Marcus Blvd., Hauppauge,
New York 11788
CANADA: Audiovox Return Center, c/o Genco, 6685 Kennedy Road,
Unit 3, Door 16, Mississauga, Ontario L5T 3A5
©2009 Audiovox Accessories Corporation
111 Congressional Blvd., Suite 350
Carmel, IN 46032
Trademark(s) ® Registered
RCR6373N US 00 RCR6473N US 00