Western Digital WDBBEP0010BBK User Manual
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Western Digital WDBBEP0010BBK User Manual

Wd smartware user manual
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WD SmartWare™ Software

User Manual

Version 1.5.x
WD SmartWare Software User Manual, Version 1.5.x

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Summary of Contents for Western Digital WDBBEP0010BBK

  • Page 1: User Manual

    WD SmartWare™ Software User Manual Version 1.5.x WD SmartWare Software User Manual, Version 1.5.x...

  • Page 2: Wd Service And Support

    WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you prefer, ®...

  • Page 3: Table Of Contents

    WD SMARTWARE SOFTWARE USER MANUAL Table of Contents WD Service and Support ........... ii Accessing Online Support .
  • Page 4 WD SMARTWARE SOFTWARE USER MANUAL Managing and Customizing the Software ..... . 47 Specifying the Number of Backup Versions ........47 Pausing Backups Until Your Computer is Idle .

  • Page 5: About The Wd Smartware Software

    WD SMARTWARE SOFTWARE USER MANUAL About the WD SmartWare Software WD SmartWare™ software is an easy-to-use backup application that gives you the power to: • Protect your data automatically—Relax! Your data is safe. Automatic, continuous backup instantly makes a second copy whenever you add or change a file. •...

  • Page 6: Functional Overview

    WD SMARTWARE SOFTWARE USER MANUAL Functional Overview All operational features and capabilities of the WD SmartWare software are presented in five tab-selected screen displays where: The . . . tab display Provides . . . Home One of two dialogs, depending on whether you install the full version or the drive management version of the WD SmartWare software.

  • Page 7: Home Tab Displays

    WD SMARTWARE SOFTWARE USER MANUAL The . . . tab display Provides . . . Settings One of two dialogs, depending on whether you install the full version or the drive management version of the WD SmartWare software. The full version dialog provides buttons for displaying Software Settings and Drive Settings screens.
  • Page 8 WD SMARTWARE SOFTWARE USER MANUAL WD SmartWare Home Tab Display Drive Management Home Tab Display Your Computer Icon My Passport Drive Icon Your Computer My Passport Drive Content Gauge Content Gauge Figure 1. Home Tab Displays Table 1. Home Tab Functional Description Display Component Description Your computer icon...
  • Page 9 WD SMARTWARE SOFTWARE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Internal drive selector box (Not shown in Figure 1 on page 4.) On the WD SmartWare Home tab display, if your computer has more than one internal hard drive or drive partition, the WD SmartWare software displays a selector box below your computer icon for specifying the drive or partition that you want to use for backup and retrieve functions:...
  • Page 10 WD SMARTWARE SOFTWARE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description My Book or My Passport • Alerts—To display the WD SmartWare WD Alerts report drive icon (continued) • Properties—To display the Device Details and Troubleshooing information for the drive •...

  • Page 11: Backup Tab Displays

    WD SMARTWARE SOFTWARE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Your computer’s content Note that: gauge (continued) • The System category, shown against a dark gray background, includes all of your operating system files that are not available for a category-type backup, including: system files, program files, applications, working files like .tmp and .log files, and any files that are stored in a Temp folder.
  • Page 12 WD SMARTWARE SOFTWARE USER MANUAL Backup by Category Display Backup by Files Display Your Computer My Passport Drive Content Gauge Content Gauge Category/File Backup Advanced Backup Area Start/Stop Backup Toggle Button Toggle Button Figure 2. Backup Tab Displays Table 2. Backup Tab Functional Description Display Component Description Your computer’s content...
  • Page 13 WD SMARTWARE SOFTWARE USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area In the category mode, the initial/default configuration of the WD SmartWare software is to back up all of your files. In this configuration, the advanced backup area is blank.

  • Page 14: Retrieve Tab Displays

    WD SMARTWARE SOFTWARE USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Start/Stop Backup toggle Controls backup operations by starting and stopping the backup. button Switch to Category/File Switches the backup mode between categories and individual Backup toggle button files: •...
  • Page 15 WD SMARTWARE SOFTWARE USER MANUAL Backed Up Volumes Selection Box Select a volume to retrieve from display Retrieve Destination Option Buttons Change Retrieve Folder Box and Browse Button Select a destination for retrieved files display Retrieve Files Option Buttons Retrieve Some Files Selection Box Start Retrieving/Cancel Retrieving Toggle Button Select content to retrieve display...
  • Page 16 WD SMARTWARE SOFTWARE USER MANUAL Table 3. Retrieve Tab Functional Description (Continued) Retrieve destination Specify the location on your computer’s internal hard drive where option buttons you want to copy the files retrieved from the selected My Book or My Passport drive: •...

  • Page 17: Settings Tab Displays

    WD SMARTWARE SOFTWARE USER MANUAL Settings Tab Displays The WD SmartWare software provides one of two different Settings tab displays, depending on which version of the software you install: • With the full version of the software installed, the WD SmartWare Settings tab display provides buttons that link to the: Software Settings screen WD SmartWare Drive Settings screen...
  • Page 18 WD SMARTWARE SOFTWARE USER MANUAL Table 4. Settings Tab Functional Description Display Component Description Backup Speed button Displays the Reduce Backup Speed dialog for enabling/disabling the option to run backups only when your computer is idle. Drive Erase button Displays the Drive Erase dialog for erasing your My Book or My Passport drive when it is not locked.

  • Page 19: Help Tab Display

    WD SMARTWARE SOFTWARE USER MANUAL Help Tab Display The WD SmartWare Help tab display provides quick access to Learning Center topics and links to online support services. The Learning Center topics provide more detail than the info/online help for each screen, but not as much as the WD SmartWare Software User Manual.
  • Page 20 WD SMARTWARE SOFTWARE USER MANUAL Table 5. Help Tab Functional Description (Continued) Display Component Description Online User Manuals link Uses your web browser to connect to the user manual page for WD SmartWare manuals at: http//www.wdc.com/wdproducts/wdsmartware/um.asp. There, you can select and open the online version of the user manual for your My Book or My Passport drive.

  • Page 21: Installing The Software And Getting Started

    WD SMARTWARE SOFTWARE USER MANUAL Installing the Software and Getting Started This chapter provides instructions for installing and getting started with the WD SmartWare software. It also references information about performing your first backup and customizing your drive settings. After connecting the My Book or My Passport drive to your computer: Verify that the drive appears under My Computer in Windows Explorer.

  • Page 22: Getting Started With The Wd Smartware Software

    WD SMARTWARE SOFTWARE USER MANUAL Note: If a Flash Player is installed on your computer, this screen is animated. Figure 6. Welcome to WD SmartWare Screen Note: On all screens and dialogs, the WD SmartWare software changes the drive image to match the hardware configuration of your My Book or My Passport drive.
  • Page 23 WD SMARTWARE SOFTWARE USER MANUAL 3. Wait for the software installation to complete. This could take several minutes. 4. After the software installation completes: IF you clicked . . . at step 1, THEN the WD SmartWare software displays . . . Install WD SmartWare The initial Backup Plan Selection screen for selecting the type of backup that you want to perform.
  • Page 24 WD SMARTWARE SOFTWARE USER MANUAL Initial Category Backup Screen Initial File Backup Screen Figure 8. Initial Backup Screens INSTALLING THE SOFTWARE AND GETTING STARTED – 20...
  • Page 25 WD SMARTWARE SOFTWARE USER MANUAL Note: The initial Backup screens only appear one time—the first time you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to 6.
  • Page 26 WD SMARTWARE SOFTWARE USER MANUAL Drive Management Initial Drive Settings Screen WD SmartWare Initial Drive Setting Screen (After selecting Install Drive Settings at step 1 on (After selecting Skip Backup at step 6 or page 18) Continue to Settings at step 7 on page 21) Figure 9.
  • Page 27 WD SMARTWARE SOFTWARE USER MANUAL Figure 10. WD SmartWare Home Screen Figure 11. Drive Management Home Screen INSTALLING THE SOFTWARE AND GETTING STARTED – 23...

  • Page 28: Getting Started Without The Wd Smartware Software

    WD SMARTWARE SOFTWARE USER MANUAL Getting Started Without the WD SmartWare Software If you do not install the WD SmartWare software, you can still use your My Book or My Passport drive as an external hard drive. In this case, however, you will not be able •...

  • Page 29: Securing The Drive

    WD SMARTWARE SOFTWARE USER MANUAL Securing the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive.

  • Page 30: Unlocking The Drive

    WD SMARTWARE SOFTWARE USER MANUAL d. Select the Remember my password on this computer check box if you want the WD SmartWare software to remember your password on this computer. Note: This function remembers the password for your currently logged on user name.

  • Page 31: Unlocking The Drive Without The Wd Smartware Software

    WD SMARTWARE SOFTWARE USER MANUAL To unlock the drive with WD SmartWare software: If the WD SmartWare drive unlock dialog does not appear automatically, click the drive image above the Drive is locked message to display it: 2. Type your password in the Password box. 3.

  • Page 32: Changing Your Password

    WD SMARTWARE SOFTWARE USER MANUAL Changing Your Password To change your password: Click the Settings tab to display either the WD SmartWare Settings tab display or the drive management Drive Settings screen (see Figure 4 on page 13). 2. If you opened the WD SmartWare Settings tab display, click Set Up Drive to display the WD SmartWare Drive Settings screen.

  • Page 33: Turning Off The Drive Lock Feature

    WD SMARTWARE SOFTWARE USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: Click the Settings tab to display either the WD SmartWare Settings tab display or the drive management Drive Settings screen (see Figure 4 on page 13). 2.

  • Page 34: Backing Up Your Computer Files

    WD SMARTWARE SOFTWARE USER MANUAL Backing Up Your Computer Files This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD SmartWare software automatically and continuously backs up all of your important data files to the My Book or My Passport drive—music, movies, photos, documents, e-mail, and other files.
  • Page 35 WD SMARTWARE SOFTWARE USER MANUAL 3. On the Backup screen: IF you want to back up . . . on the internal hard drive, THEN . . . All of the categories of files Proceed to step 4. Selected categories of files step 5.
  • Page 36 WD SMARTWARE SOFTWARE USER MANUAL b. Click Advanced View to open the backup by categories selection box: c. In the backup by categories selection box: • Clear the check boxes for the categories of files that you want to exclude from the backup.
  • Page 37 WD SMARTWARE SOFTWARE USER MANUAL 7. To backup selected files or folders: a. Verify that the backup mode is file and that Ready to perform file backup appears at the upper-left corner of the Backup screen. If the backup mode is category and Ready to perform category backup appears there, then click the Switch to File Backup button and OK at the Switching Backup Plan prompt.
  • Page 38 The best long-term solution would be to relegate the drive to long- term archive storage and: a. Click the Help tab. b. Click the WD Store link to view the Western Digital Online Store website. c. Click External Hard Drives and select the best drive to suit your future requirements.

  • Page 39: Retrieving Backed Up Files

    WD SMARTWARE SOFTWARE USER MANUAL Retrieving Backed Up Files This chapter includes the following topics: How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your My Book or My Passport drive and copy them to either: •...
  • Page 40 WD SMARTWARE SOFTWARE USER MANUAL IF you have . . . THEN the WD SmartWare software displays the . . . Created a single backup on Select a destination for retrieved files dialog: My Book or the selected My Passport drive from your computer, Proceed to step 3 on page 37.
  • Page 41 WD SMARTWARE SOFTWARE USER MANUAL 3. On the Select a destination for retrieved files dialog: IF you want to copy your retrieved files to . . . THEN select the . . . option. Their original locations on To the Original Places your computer’s internal hard Note: The To the Original Places option drive,...
  • Page 42 WD SMARTWARE SOFTWARE USER MANUAL In the Retrieve Some Files selection box, navigate through the folder structure to find the files you want. You can also use the search box by typing the name (or partial name) of the file or folder: •...

  • Page 43: Managing And Customizing The Drive

    WD SMARTWARE SOFTWARE USER MANUAL Managing and Customizing the Drive This chapter includes the following topics: Using the WD SmartWare Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Naming the Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive...

  • Page 44: Checking Drive Status

    WD SMARTWARE SOFTWARE USER MANUAL Checking Drive Status You can see the drive capacity used and drive temperature status, and find out if the drive is locked by h overing the pointer over the WD SmartWare icon in the taskbar: Safely Disconnecting the Drive CAUTION! To prevent data loss, close all active windows and applications before shutting down or disconnecting the drive.

  • Page 45: Naming The Drive

    WD SMARTWARE SOFTWARE USER MANUAL Naming the Drive Some configurations of the following My Book and My Passport drives have a customizable label that you can use to name your drive: • My Book Elite • My Book Studio • My Passport Studio The name that you specify remains on your drive even when it is turned off or disconnected from your computer.

  • Page 46: Registering The Drive

    WD SMARTWARE SOFTWARE USER MANUAL 3. On the Drive Settings screen, click Sleep Timer to display the Set Sleep Timer dialog: 4. On the Set Sleep Timer dialog: a. In the Turn off Drive box, select the inactivity time interval at which you want to turn off the drive.

  • Page 47: Checking Drive Health

    WD SMARTWARE SOFTWARE USER MANUAL 5. On the Register Drive dialog: a. Type your first name in the First name box. b. Type your last name in the Last name box. c. Type your e-mail address in the E-mail address box. d.

  • Page 48: Erasing The Drive

    WD SMARTWARE SOFTWARE USER MANUAL To run drive diagnostics and status checks: Click the Settings tab to display either the WD SmartWare Settings tab display or the drive management Drive Settings screen (see Figure 4 on page 13). 2. If you opened the WD SmartWare Settings tab display, click Set Up Drive to display the WD SmartWare Drive Settings screen.

  • Page 49: Using The Drive Settings Drive Erase Function

    WD SMARTWARE SOFTWARE USER MANUAL Using the Drive Settings Drive Erase Function To erase your My Book or My Passport drive is not locked: when it Click the Settings tab to display either the WD SmartWare Settings tab display or the drive management Drive Settings screen (see Figure 4 on page 13).

  • Page 50: Restoring The Wd Smartware Software And Disk Image

    WD SMARTWARE SOFTWARE USER MANUAL Clicking Start > My Computer, opening the WD Unlock virtual CD listing under Devices with Removable Storage, and double-clicking the Unlock.exe file 2. Make five attempts to unlock the drive by: a. Typing a password in the Password box. b.

  • Page 51: Managing And Customizing The Software

    WD SMARTWARE SOFTWARE USER MANUAL Managing and Customizing the Software This chapter includes the following topics: Specifying the Number of Backup Versions Pausing Backups Until Your Computer is Idle Specifying a Different Retrieve Folder Checking for Software Updates Enabling the Backup and Retrieve Functions Uninstalling the WD SmartWare Software Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file.

  • Page 52: Pausing Backups Until Your Computer Is Idle

    WD SMARTWARE SOFTWARE USER MANUAL Pausing Backups Until Your Computer is Idle A large backup can take a lot of time, and can consume a lot of your system processing resources. The WD SmartWare software works in the background using minimal computer resources while you are working on your computer.

  • Page 53: Checking For Software Updates

    WD SMARTWARE SOFTWARE USER MANUAL Checking for Software Updates When enabled, the Preferences option checks for software updates each time you reconnect your My Book or My Passport drive to your computer. This ensures that you are always using the most-recent software version. To enable or disable the Preferences option: Click the Settings tab to display either the WD SmartWare Settings tab display or the drive management Drive Settings screen (see Figure 4 on page 13).

  • Page 54: Uninstalling The Wd Smartware Software

    WD SMARTWARE SOFTWARE USER MANUAL 3. On the Set Preferences dialog: a. Select the Enable Backup and Retrieve functions check box. b. Click Enable Backup Now to: • Add the Backup and Retrieve tabs to the Home screen display • Add the Set Up Software and Set Up Drive options to the Settings screen •...

  • Page 55: Warranty Information

    Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital.

  • Page 56: Index

    WD SMARTWARE SOFTWARE USER MANUAL Index content gauge, Backup tab displays 8 content gauge, home tab displays 7 diagnostics and status checks 43 disconnecting from a PC 40 Accessing online support ii display scroll pointers, Home tab dis- Advanced backup area, Backup tab dis- plays 6 plays 9 icon, Home tab displays 5...
  • Page 57 WD SMARTWARE SOFTWARE USER MANUAL Retrieve some files selection box 12 Start/Cancel Retrieving toggle button Internal drive selector box, Home tab dis- plays 5 Run Diagnostics screen 44 Label button 14 Security button 14 Launching WD SmartWare software 39 Service and Support, WD ii Learning Center topic buttons 15 file history dialog 47 NTFS format 1...
  • Page 58 WD SMARTWARE SOFTWARE USER MANUAL Warranty information 51 WD Service and Support ii WD SmartWare icon 39 WD Store link 16 WD Technical Support, contacting ii Your computer content gauge, Backup tab displays 8 content gauge, Home tab displays 6 icon, Home tab display 4 INDEX –...
  • Page 59 WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Essential, WD SmartWare, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.

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