Western Digital WDBAAA2500Axx - My Passport Essential User Manual page 41

Using the Drive Unlock Utility. To erase your My Passport when the drive is locked and
you have forgotten or lost your password:
1.
If you do not see a prompt to provide your password, then either:
• Click the My Passport image above the Drive is locked prompt on the Home
screen to display the WD SmartWare drive unlock screen:
• Start the WD SmartWare Drive Unlock utility by either:
-
Using your computer's file management utility to open the WD Unlock virtual
CD and double-clicking the Unlock.exe file
-
Clicking Start > My Computer and double-clicking the WD Unlock virtual CD
icon under Devices with Removable Storage
2. Make five attempts to unlock the drive by:
a. Typing a password in the Password box.
b. Clicking Unlock.
3. The fifth invalid password attempt displays the Erase My Passport; too many
attempts prompt:
MY PASSPORT ESSENTIAL AND ESSENTIAL SE
MANAGING AND CUSTOMIZING YOUR DRIVE – 36
USER MANUAL