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4
Guarantee and service
If you need information e.g. about replacement of an attachment
or if you have a problem, please visit the Philips website at
www.philips.com/support or contact the Philips Customer Care Centre
in your country. The phone number is in the worldwide guarantee leaflet.
If there is no Consumer Care Centre in your country, go to your local
Philips dealer.
5
Troubleshooting
Problem
The appliance
does not
work at all.
Cause
The power socket to
which the appliance has
been connected may
not live.
The appliance may
have overheated and
switched itself off.
The appliance may
not be suitable for the
voltage to which it has
been connected.
Solution
Ensure the socket is live.
Unplug the appliance
and let it cool down for
a few minutes. Before
you switch on the
appliance again, check
the grilles to make sure
they are not blocked by
fluff, hair, etc.
Ensure that the voltage
indicated on the type
plate of the appliance
corresponds to the
local power voltage.
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