Troubleshooting; General - LG BD550 Owner's Manual

48

Troubleshooting

6
Troubleshooting

General

Symptom
The Power does not
turned on.
The unit does not start
playback.
The angle cannot be
changed.
Cannot play movie,music
or photo fi les.
The remote control does
not work properly.
6
The unit is plugged in, but
the power will not turn on
or off .
The unit is not operating
normally.
BD551-P.BGBRLLB-ENG.indd 48 BD551-P.BGBRLLB-ENG.indd 48
Cause & Solution
• Plug the power cord into the wall outlet securely.
• Insert a playable disc. (Check the disc type, color system, and
regional code.)
• Place the disc with the playback side down.
• Place the disc on the disc tray correctly inside the guide.
• Clean the disc.
• Cancel the Rating function or change the rating level.
• Multi-angles are not recorded on the BD/DVD Video being
played.
• The fi les are not recorded in a format that the unit can play.
• The unit does not support the codec of the movie fi le.
• The remote control is not pointed at the remote sensor of
the unit.
• The remote control is too far from the unit.
• There is an obstacle in the path of the remote control and
the unit.
• The battery in the remote control is exhausted.
You can reset the unit as follows.
• Unplug the power cord, wait at least fi ve seconds, and then
plug it in again.
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