D-Link DWA-510 User Manual page 52

Section 5 - Troubleshooting
2. Why can't I connect to the access point or the wireless router?
• Make sure that the SSID on the DWA-510 Wireless Desktop Adapter is exactly the same as the SSID on the access
point or wireless router.
• Move the DWA-510 and the access point or wireless router into the same room and then test the wireless
connection.
• Disable all security settings. (WEP, MAC address control, AES).
• Make sure that the access point/router is not set to a different frequency.
• Turn off your access point and the computer with the DWA-510. Turn on the access point, and then turn on the
computer with the DWA-510.
• Refresh the DWA-510 Utility.
3. Why aren't the Power and Link lights on?
• Check to see if the DWA-510 Wireless Desktop Adapter is firmly inserted into the PCI slot of your laptop computer.
D-Link DWA-510 User Manual 52