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Service and Warranty
Service
In case of technical problems with your Yakumo product,
contact our hotline on 00 800 / 92 58 66 00.
Warranty
If you think that you need to make a claim on your
Yakumo product under the warranty, call the hotline on 00
800 / 92 58 66 00. Experienced staff will advise you and
arrange how you should proceed. Please do not send any
goods to the Yakumo service centre without obtaining an
RMA number from the hotline first, as otherwise the goods
will be returned unrepaired or refused.
Yakumo grants you a 2-year warranty from the invoice
date. In case of defects, the buyer only has a right to sub-
sequent performance. This subsequent performance will
include either repair or the delivery of a replacement prod-
uct. Exchanged units or parts will be the property of
Yakumo.
Evidence of the warranty must be provided in the form of
proper proof of purchase (sales receipt or invoice).
Damage caused by improper handling, operation storage
or by force majeure or other external influences is not cov-
ered by the warranty. The same applies to wearing parts,
e.g. rechargeable batteries (6 months).
In case of technical queries, go to the Yakumo homepage
at www.yakumo.com or send an e-mail to:
info@yakumo.com.
GB-33
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