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Plextor PLEXTOOLSPRO Reference Manual

Software for dvd and cd-r/cd-rw drives
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PlexTools® Professional
Reference Guide
SOFTWARE FOR DVD AND CD-R/CD-RW DRIVES
APRIL 2003

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Summary of Contents for Plextor PLEXTOOLSPRO

  • Page 1 PlexTools® Professional Reference Guide SOFTWARE FOR DVD AND CD-R/CD-RW DRIVES APRIL 2003...
  • Page 2 Manual copyright ©2003 Plextor Corp. First edition, April 2003. Licenses and Trademarks Plextor, PlexTools, and the Plextor logo are registered trademarks; and PlexWriter is a trademark of Plextor Corp. All other licenses and trademarks are property of their respective owners.

  • Page 3: Table Of Contents

    Table of Contents 1. System Requirements ..................1 2. Installing PlexTools Professional ..............3 3. Getting Started....................5 Launching the Software ..................5 Selecting the Adapter and Drive ................ 6 Using the Options Menu ..................7 Getting Help....................... 8 4. PlexTools Professional Functions ..............9 General Information...................
  • Page 4 Errors on Startup ....................71 Application and Program Error Codes ............... 72 Appendix C: Tips and Tricks................75 Appendix D: Technical Support ................. 77 How to Contact Plextor Technical Support............77 North America....................77 Europe ......................77 PlexTools Professional Reference Guide...

  • Page 5: System Requirements

    NT or Windows XP Operating System installed. • Operational SCSI controller (installed with all necessary drivers) when Plextor SCSI devices are installed; or operational IDE interface when a Plextor ATAPI device is used. • Installed ASPI layer (with updated 32-bit device drivers for Windows) when Plextor devices are installed.
  • Page 6 Section 1. System Requirements This page intentionally left blank. PlexTools Professional Reference Guide...

  • Page 7: Installing Plextools Professional

    2. Installing PlexTools Professional The latest version of PlexTools Professional is shipped on the CD-ROM included with your PlexWriter Premium. Updates will be made available on the Plextor Web site at: http://www.plextor.be To install PlexTools Professional: • Insert the Plextor CD-ROM in your drive.
  • Page 8 Section 2. Installing PlexTools Professional This page intentionally left blank. PlexTools Professional Reference Guide...

  • Page 9: Getting Started

    Launching the Software PlexTools Professional can be started by selecting it in Windows Start | Programs | Plextor menu, or by double-clicking the System Tray icon. (To change startup settings, see page 52.) PlexTools Professional will start and will scan all your SCSI and ATAPI devices to retrieve information about connected devices.

  • Page 10: Selecting The Adapter And Drive

    Section 3. Getting Started Selecting the Adapter and Drive Selecting an adapter and a drive is done in the same way as in Windows Explorer: just click on the desired adapter in the hardware window, and you see General Information about this adapter appear in the right-hand window. When you click on a device (using the left mouse button), you see the general information about that drive in the right window and the other options in the lower left window.

  • Page 11: Using The Options Menu

    Figure 4: Options Menu • Print Information: Prints system information. • Save Information: Saves system information. Plextor’s Technical Support staff can use this information to help you solve certain problems. • Email Information: Sends your system information to Plextor Technical Support.

  • Page 12: Getting Help

    Section 3. Getting Started Getting Help To get help about PlexTools Professional, click the Help selection in the menu bar. Figure 5: PlexTools Professional Help Windows • PlexTools Professional Help or F1: Starts the windows help system for PlexTools Professional. •...

  • Page 13: Plextools Professional Functions

    4. PlexTools Professional Functions This section gives information about PlexTools Professional functions. General Information To find more information about a Plextor drive, select the drive and choose the General Information option. Figure 6: General Information Window for a Plextor Drive General information: •...

  • Page 14: Adapter Information Window

    • IDE Setup: Shows if the drive is connected as master or slave on the IDE bus. NOTE: This information pertains to Plextor drives. A reduced set of information about CD-ROM drives and peripherals from other manufacturers will also be shown in the hardware list if the drives are supported and functional.

  • Page 15: Changing The Drive Settings

    Section 4. PlexTools Professional Functions Changing the Drive Settings To change a drive's reading speed, spindown time or audio output settings, select Drive Settings in the command bar. Then select the desired tab and change the desired settings. To save these settings, select Options in the toolbar, select Preferences and check the Save settings on exit checkbox in the General tab.

  • Page 16: Selecting Advanced Drive Settings

    • Disable PoweRec: With PoweRec enabled (default) the Plextor drive will write discs at the optimized speed determined by PoweRec. With PoweRec disabled the Plextor drive will write discs at the speed setting selected by the user. CAUTION: If the disc is written faster than is recommended by PoweRec, you may experience write errors, or the resulting CD may have playback difficulties in some CD drives.

  • Page 17: Changing Varirec Settings

    Section 4. PlexTools Professional Functions Changing VariRec Settings The VariRec function allows you to change the laser power when writing CD-DA on CD-R at 4X or 8X (TAO or DAO). The default setting reflects an optimized laser power with lowest jitter. Changing this setting will result in a change of sound or sound quality, and a change in playability or compatibility with existing players.

  • Page 18: Procedure For Gigarec Recording

    Section 4. PlexTools Professional Functions In order to use the GigaRec feature, you need: • CD-R drive (such as the PlexWriter Premium) that supports GigaRec. • Recording software, such as PlexTools Professional, that supports GigaRec. (GigaRec is sometimes called “overburn.”) •...

  • Page 19: Changing Silent Mode Settings

    Section 4. PlexTools Professional Functions Changing Silent Mode Settings Figure 12: Silent Mode Drive Settings Window • Enable Silent Mode: Enables Silent Mode. • Max. Write Speed: Slows writing speed, making this process quieter. Smaller numbers mean quieter operation, but take longer to write a disc. •...

  • Page 20: Changing Securec Settings

    The password can be entered via PlexTools Professional software, or with the SecuRec Reader software. (The SecuRec Reader software is readily available to any user simply by downloading it from the Plextor web site at: http://www.plextor.com/english/support/downloads/reader.html) Figure 13: SecuRec Drive Settings Window •...

  • Page 21: Getting Drive Information

    • Latest Firmware: Shows the latest firmware available for your drive at the time this version of PlexTools Professional was released. To check for a newer version of firmware, visit the Plextor web site at: http://www.plextor.com/english/support/support_downloads.html#firm PlexTools Professional Reference Guide...

  • Page 22: Drive Information-Cd Read

    Section 4. PlexTools Professional Functions Drive Information–CD Read Figure 15: CD Read Drive Information Window This window shows all possible read speeds for each type of CD. It also shows additional information regarding these features. PlexTools Professional Reference Guide...

  • Page 23: Drive Information-Cd Write

    Section 4. PlexTools Professional Functions Drive Information–CD Write Figure 16: CD Write Drive Information Window This window shows all possible write speeds for each type of CD. It also shows additional information regarding these features. PlexTools Professional Reference Guide...

  • Page 24: Dvd Read

    Section 4. PlexTools Professional Functions DVD Read This window is available only for Plextor DVD readers. Figure 17: DVD Read Drive Information Window Shows all possible read speeds for each type of DVD. • Note: Shows additional information regarding these features.

  • Page 25: Dvd Write

    Section 4. PlexTools Professional Functions DVD Write This window is available only for Plextor DVD writers. Figure 18: DVD Write Drive Information Window Shows all possible write speeds for each type of DVD. • Note: Shows additional information regarding these features.

  • Page 26: Retrieving Cd/Dvd Information

    Section 4. PlexTools Professional Functions Retrieving CD/DVD Information The CD/DVD Info window shows more information about the inserted disc. Figure 19: CD/DVD Information Window CD Information For CD’s the information comprises: • Type, Label: Indicates the CD type and label. •...
  • Page 27 Section 4. PlexTools Professional Functions DVD Information For DVD’s the information comprises: • Type, Label: Indicates the DVD type and label. • Capacity: Shows the capacity of the disc in sectors and MB (megabytes). • Copyright Protection: Shows the copyright protection being used on the DVD. •...

  • Page 28: Using Multimedia Player

    Section 4. PlexTools Professional Functions Using Multimedia Player Multimedia Player uses the MCI drivers installed on your system to play audio tracks and other types of multimedia files. The list of possibilities with Multimedia Player varies from system to system, depending upon the installed MCI devices. If the selected device plays files, you will be prompted to select the file you want to play with Multimedia Player.

  • Page 29: Multimedia File Types

    Section 4. PlexTools Professional Functions Multimedia File Types Figure 22: Open File Window The MCI device list can be extended by installing the latest version of Windows Media Player from Microsoft. Some of the possibilities are: • All supported formats: Can play the most common audio and video files available.

  • Page 30: Create/Edit Playlist

    Section 4. PlexTools Professional Functions Create/Edit Playlist Create/Edit Playlist lets you create or edit a playlist. Figure 23: Creating or Editing a Playlist • Add... Files: Adds the selected files to the playlist. Directory: Adds all valid files from the selected directory to the playlist. List: Adds a playlist (*.m3u or *.pls) to the current playlist.

  • Page 31: Using Audio Cd Player

    Section 4. PlexTools Professional Functions Using Audio CD Player With Audio CD Player, if you select a device that can play tracks directly from a CD, and a suitable CD is inserted, you can play all the tracks from the disc. Figure 24: Audio CD Player Window •...

  • Page 32: Performing Digital Audio Extraction

    Section 4. PlexTools Professional Functions Performing Digital Audio Extraction PlexTools Professional allows Digital Audio Extraction at high speed. Selecting the Digital Audio Extraction function will show the disc and track information. If the audio disc has CD TEXT information and your drive supports this feature, it will be displayed instead of the default Track01 name.

  • Page 33: Track Options

    Section 4. PlexTools Professional Functions Track Options Right-clicking on a track will show the following options: • Extract Selected Tracks: This option will extract all the selected tracks. • Play track: Plays the currently selected track (digitally). • Select All: Selects all tracks. •...

  • Page 34: Dae Progress Window

    • Save: Saves extraction data to a file, together with information about operating system and controllers. After printing or saving, you can complete the resulting log page and sent to Plextor Technical Support for assistance in solving problems. Please do not forget to fill in your personal data.

  • Page 35: Digital Audio Extraction Preferences

    Section 4. PlexTools Professional Functions Digital Audio Extraction Preferences To bring up this window, you can: • In the Plextor Professional toolbar, select Options | Preferences and go to the Digital Audio Extraction tab. -or- • In the main Digital Audio Extraction window, select Preferences.
  • Page 36 Section 4. PlexTools Professional Functions DAE Error Recovery The DAE function of PlexTools Professional can detect uncorrectable read errors. This detection is based on the C2 flag that is read together with the audio data. It is impossible to correct these errors, but PlexTools Professional offers a choice of smart strategies that attempt to recover the original data.
  • Page 37 Section 4. PlexTools Professional Functions • MP3 (Lame): Select this option if you want to extract to MP3 format using the Lame Encoder. This is a free MP3 encoder and can be downloaded from: http://www.mp3-tech.org/ All you need to do is copy the lame_enc.dll to your Windows or PlexTools Professional directory.
  • Page 38 Section 4. PlexTools Professional Functions For more information about these settings, please visit the Monkey’s Audio web site. http://www.monkeysaudio.com/ • Ogg Vorbis: Select this option if you want to extract to *.ogg format. Extra Options: Brings up extra options for this type of digital audio extraction.

  • Page 39: Using Audiocd Maker

    Section 4. PlexTools Professional Functions Using AudioCD Maker AudioCD Maker allows the creation of custom audio CD’s by simply importing *.wav, *.mp3, *.ogg, and *.ape files. The Digital Audio Extraction function can be used for creating these files. NOTE: Currently, the only supported *.wav format is 44.1-kHz, 16-bit stereo. Figure 32: Audio CD Maker Window •...

  • Page 40: Audio Cd Maker Properties

    Section 4. PlexTools Professional Functions Audio CD Maker Properties This window is visible when you double-click the track list or select the Properties button in the Audio CD Maker window. Figure 33: Audio CD Maker Properties Window Disc properties: • Title: Change or add CD TEXT information for this disc. •...

  • Page 41: Audio Cd Maker Write Dialog

    Section 4. PlexTools Professional Functions Audio CD Maker Write Dialog Selecting the Start button in the Audio CD Maker window displays the Write Dialog window. Figure 34: Audio CD Maker Write Dialog Window Destination: • Select Drive: Selects the recorder. •...

  • Page 42: Audio Cd Maker Progress

    Section 4. PlexTools Professional Functions Creating the CD • Create CD: Writes to the CD using the selected options. Audio CD Maker Progress During writing you will see a progress indicator. If any errors occur, they will be displayed in the activity log window. Figure 35: Audio CD Maker Progress Window PlexTools Professional Reference Guide...

  • Page 43: Using Cd-Rom Maker

    Section 4. PlexTools Professional Functions Using CD-ROM Maker CD-ROM Maker allows the creation of custom CD-ROMs by simply using Windows Explorer to drag and drop files and folders into the window, then starting the write process. Figure 36: CD-ROM Maker Window •...

  • Page 44: Cd-Rom Maker Options

    Section 4. PlexTools Professional Functions CD-ROM Maker Options Identifiers: Figure 37: CD-ROM Maker Identifiers Window • ISO 9660: Specifies the created CD-ROM will be in the ISO 9660 format. • Joliet: Specifies the created CD-ROM will be made using the Joliet standard (default setting).
  • Page 45 Section 4. PlexTools Professional Functions • Copyright: Identifies the file in the root directory that contains the copyright notice for this volume. • Abstract: Identifies the file in the root directory that contains the abstract statement for this volume. • Bibliographic: Identifies the file in the root directory that contains bibliographic records.

  • Page 46: Cd-Rom Maker Preferences

    Section 4. PlexTools Professional Functions CD-ROM Maker Preferences Figure 39: CD-ROM Maker Preferences Window • Character Set: Specifies whether the ISO 9660, DOS, or ASCII character set should be used. • ISO Level: Level 1: Specifies that the filename cannot contain more than 8 d-characters, and the filename extension not more then 3 d-characters.

  • Page 47: Copying A Disc

    • Making a direct copy: The first method is to copy a disc directly. The source disc will be read and written to the destination without making an image file on your hard disk first. Two Plextor drives (one of which must be a CD recorder) are required for this method.
  • Page 48 Section 4. PlexTools Professional Functions Figure 40: CD Copy Window • Source: Specifies source drive to use for the copy. • Read speed: Specifies the reading speed. For good results, the reading speed must be higher than the recording speed. •...

  • Page 49: Entering Cd Text

    Section 4. PlexTools Professional Functions • Preferences: Displays the CD Copy Preferences window for choosing copying preferences. • Start: Launches the copying process. Entering CD Text Clicking on the CD TEXT button opens the CD TEXT editor. Figure 41: CD Copy CD Text Editor Window •...

  • Page 50: Making A Disc Copy

    Section 4. PlexTools Professional Functions Making a Disc Copy To make a disc copy: 1. Insert a blank disc in the recorder drive. 2. In the CD Copy window, select the source drive. 3. Select the reading and recording speed. For good results, the reading speed must be higher than the recording speed.

  • Page 51: Changing Preferences For Cd Copy

    Section 4. PlexTools Professional Functions Changing Preferences for CD Copy To change the preferences for CD Copy, select Options in the toolbar, select Preferences, and go to the CD Copy tab. Figure 43: CD Copy Preferences Window • Include CD+G: Specifies that CD Copy will copy CD+G information, if available.

  • Page 52: Specifying Recording Options

    • Allow SpeedDown: Allows reducing speed to reduce errors. • Error log: Creates error log during burning process. The resulting log page can be completed and sent to Plextor Technical Support for assistance in solving problems. Please do not forget to fill in your personal data.
  • Page 53 Section 4. PlexTools Professional Functions • Always leave disc open: Specifies that a new session is automatically created on every copy. CAUTION: This will create a disc that may not be an exact copy of the source disc. The created disc is multisession-ready, so more sessions can be added. (Use other CD-recording software for adding sessions.) •...

  • Page 54: Erasing A Cd-Rw Or Dvd Rw

    Section 4. PlexTools Professional Functions Erasing a CD-RW or DVD RW This function is only available on a Plextor CD or DVD recording drive in combination with a CD-RW or DVD RW disc. There are two ways of erasing a CD-RW/DVD RW disc.

  • Page 55: Performing A Cd Test

    Section 4. PlexTools Professional Functions Performing a CD Test This function will scan the complete disc and detect read errors. It is for use on pressed or recorded media that contains content. Figure 46: CD Test Window • Print: Prints the test results. •...

  • Page 56: Testing Read Transfer Rate

    Section 4. PlexTools Professional Functions Testing Read Transfer Rate The Read Transfer Rate selection lets you test the transfer rate of data read from a disc. This test is for use on pressed or recorded media that contains content. Figure 47: Read Transfer Rate Test Window •...

  • Page 57: Testing Write Transfer Rate

    Section 4. PlexTools Professional Functions Testing Write Transfer Rate The Write Transfer Rate selection lets you test the transfer rate of data written to a disc. This test is conducted on blank media to determine the capabilities of the drive/media combination. Figure 48: Write Transfer Rate Test Window •...

  • Page 58: Choosing Transfer Rate Test Preferences

    Section 4. PlexTools Professional Functions Choosing Transfer Rate Test Preferences Figure 49: Transfer Rate Test Preferences Window Read Test Options: • Sample length: Specifies the time of each read sample. • Test every: Specifies how often to perform the test. Read Test Graph Options: •...

  • Page 59: Measuring Q-Check C1/C2 Errors

    Section 4. PlexTools Professional Functions Measuring Q-Check C1/C2 Errors This function reports on the C1, C2, and CU errors on the current disc in the PlexWriter Premium drive. This test is for use on pressed or recorded media that contains content. Figure 50: Q-Check C1/C2 Test Window •...

  • Page 60: Q-Check C1/C2 Preferences

    Section 4. PlexTools Professional Functions Q-Check C1/C2 Preferences Figure 51: Q-Check C1/C2 Preferences Window Graph Options: • Scale Limit: Specifies the limit of the measuring scale on the graph. • Time Length Indication: Specifies the time length indication of the graph. •...

  • Page 61: Measuring Q-Check Focus Error And Tracking Error

    Section 4. PlexTools Professional Functions Measuring Q-Check Focus Error and Tracking Error This function reports on the mechanical characteristics of the disc you’re using in the PlexWriter Premium drive. It measures the amplitude of the laser focus error and tracking error, and displays the results. This test is conducted on blank media to determine the capabilities of the drive/media combination.

  • Page 62: Fe/Te Test Preferences

    Section 4. PlexTools Professional Functions FE/TE Test Preferences Figure 53: Q-Check FE/TE Test Preferences Window Graph Options: • Scale Limit: Specifies the limit of the measuring scale on the graph. • Time Length Indication: Specifies the time length indication of the graph. •...

  • Page 63: Measuring Beta/Jitter

    Section 4. PlexTools Professional Functions 6. To end measurement, click the Stop button, or wait for the measurement to stop by itself. You see a graph of the errors recorded by the application. The FE/TE graphing capability of the PlexWriter Premium drive displays the mechanical characteristics of the disc by indicating how consistently the laser tracks across the surface of the disc, and how accurately the focus is maintained on the recording dye layer.

  • Page 64: Beta/Jitter Preferences

    Section 4. PlexTools Professional Functions Beta/Jitter Preferences Figure 55: Q-Check Beta/Jitter Test Preferences Window Graph Options: • Sample Length: Specifies the length of one sample. • Time Length Indication: Specifies the time length indication of the graph. • Beta Scale Limit: Specifies the limit of the beta scale. PlexTools Professional Reference Guide...

  • Page 65: Customizing General Preferences

    Startup Options: • Automatic run on computer startup: When this checkbox is on, PlexTools Professional will run automatically when the system starts. The Plextor icon will be placed in your Windows System Tray. • Startup minimized/maximized: Specifies the window size at start-up.
  • Page 66 Section 4. PlexTools Professional Functions • Clear Registry Settings: Clears the Windows registry settings for PlexTools Professional. Only the PlexTools Professional settings will be affected. The functioning of PlexTools Professional will not be disrupted. Upon exit and restarting of PlexTools Professional, new values will be saved in the registry when this option is activated.

  • Page 67: Customizing Freedb Settings

    Section 4. PlexTools Professional Functions Customizing freedb Settings The freedb database is an information database containing artist, disc title, track titles and other information for digital audio compact discs. Figure 57: freedb Preferences Window Retrieve Options: • Use freedb server: Specifies that PlexTools Professional will use the freedb server to retrieve CD information.

  • Page 68: Freedb Server Settings

    Section 4. PlexTools Professional Functions Submit/Save Options: • Submit to freedb server: Specifies that PlexTools Professional will submit track and CD information to the freedb server. • Submit email address: Specifies the e-mail address used for requests and submissions. After a submittal, any rejection notices from freedb will be sent to this address.

  • Page 69: Freedb Proxy Server Settings

    Section 4. PlexTools Professional Functions freedb Proxy Server Settings Users behind restrictive firewalls might need to use a proxy server to connect to the freedb database server. Figure 59: freedb Proxy Settings Window • Use Proxy: Specifies that PlexTools Professional will use a proxy server to connect to the freedb database server.
  • Page 70 Section 4. PlexTools Professional Functions This page intentionally left blank. PlexTools Professional Reference Guide...

  • Page 71: Appendix A: Glossary

    Because of this it is theoretically impossible to detect and correct read errors. Plextor CD-ROM drives, however, have a special function that can detect audio read errors. PlexTools Professional can use this Advanced Error Detection; and upon finding errors the software can instruct the drive to re-read the sector at a lower speed or to ignore this error.
  • Page 72 Consists of the following characters A-Z, 0-9, _ ! " % & ' ( ) * + , - . / : ; < = > ? and space. Digital Audio Extraction (DAE) Digital Audio Extraction is the conversion from audio tracks to *.wav files. Plextor CD-ROM drives allow DAE at high speed and with high accuracy. Drive speed A measurement of read or write speed, where each increase of 1X equals an increase of 150 KB/s in data transfer speed.
  • Page 73 Appendix A: Glossary Minutes, seconds, frames. This is the structure of a CD: 2048 bytes per frame, 75 frames per second, 60 seconds per minute. OTP: Opposite track path A variation of DVD dual-layer disc layout, where readout for the first layer begins at the center of the disc and readout for the second layer begins at the outer edge of the disc.
  • Page 74 Appendix A: Glossary This page intentionally left blank. PlexTools Professional Reference Guide...

  • Page 75: Appendix B: Error Messages

    Appendix B: Error Messages This appendix gives a description of errors that may be generated using PlexTools Professional. Errors During Installation No valid version of PlexTools Professional found. Upgrade aborted This error may occur when an attempt is made to upgrade PlexTools Professional but no previously installed version can be found.

  • Page 76: Application And Program Error Codes

    Since it is impossible to give a more detailed description for each possible error, you may want to contact Plextor Technical Support when an error occurs. Please provide all details, preferably with the printouts or logging as provided by the software.
  • Page 77 Appendix B: Error Messages 052600 ILLEGAL REQUEST: INVALID FIELD IN PARAMETER LIST 055302 ILLEGAL REQUEST: MEDIUM REMOVAL PREVENTED 056300 ILLEGAL REQUEST: END OF USER AREA ENCOUNTERED ON THIS TRACK 056400 ILLEGAL REQUEST: ILLEGAL MODE FOR THIS TRACK 058100 ILLEGAL REQUEST: LOGICAL UNIT IS RESERVED 058500 ILLEGAL REQUEST: AUDIO ADDRESS NOT VALID 062800 UNIT ATTENTION: NOT READY TO READY TRANSITION 062900 UNIT ATTENTION: POWER ON, RESET OR BUS DEVICE...
  • Page 78 Appendix B: Error Messages 056301 ILLEGAL REQUEST: PACKET DOES NOT FIT AVAILABLE SPACE 056401 ILLEGAL REQUEST: INVALID PACKET SIZE 057204 ILLEGAL REQUEST: EMPTY OR PARTIALLY WRITTEN RESERVE TRACK 057203 ILLEGAL REQUEST: INCOMPLETE TRACK IN SESSION 098000 VENDOR UNIQUE: ILLEGAL MEDIA 098001 VENDOR UNIQUE: ILLEGAL WRITE PAGE PARAMETER 098007 VENDOR UNIQUE: INCOMPLETE TRACK EXISTS 098005 VENDOR UNIQUE: ILLEGAL PAUSE LENGTH...

  • Page 79: Appendix C: Tips And Tricks

    ASPI software to be used with this controller. ATAPI devices To ensure the best performance from your Plextor ATAPI device it is recommended that you install a busmaster driver for the IDE chipset of your system, and enable the DMA capability of your drive in the operating system.
  • Page 80 ATAPI drive not recognized If your Plextor ATAPI drive is not recognized, check to see it is correctly installed and that the IDE drivers are operational. If you have a recent BIOS, the ATAPI drive is detected at boot time.

  • Page 81: Appendix D: Technical Support

    Appendix D: Technical Support Store Plextor’s e-mail, web site, phone, and fax numbers in a convenient location. Keep your drive’s serial number and a copy of your sales receipt handy as well. http://www.plextor.com/ NOTE: We encourage you to visit the Plextor web site ( before attempting to contact Technical Support.
  • Page 82 Appendix D: Technical Support This page intentionally left blank. PlexTools Professional Reference Guide...
  • Page 83 Notes PlexTools Professional Reference Guide...
  • Page 84 LEXTOR 48383 Fremont Blvd. Suite 120 Fremont CA 94538-6509 Phone: 510-440-2000 800-886-3935 Fax: 510-651-9755 E-mail: info@plextor.com http://www.plextor.com/...

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