D-Link DIR-655 - Xtreme N Gigabit Router Wireless User Manual page 106

Appendix E - Warranty
• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package
to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package.
Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the product
and will not ship back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery ("COD") is allowed. Products sent COD
will be rejected by D-Link. Products shall be fully insured by the customer and shipped to D-Link Networks, Inc., 2525 Meadowvale
Boulevard Mississauga, Ontario, L5N 5S2 Canada. D-Link will not be held responsible for any packages that are lost in transit to
D-Link. The repaired or replaced packages will be shipped to the customer via Purolator Canada or any common carrier selected
by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in Canada, otherwise we will ship the product
to you freight collect. Expedited shipping is available upon request and provided shipping charges are prepaid by the customer.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements,
or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link's reasonable
handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing
requirements, or that is determined by D-Link not to be defective or non-conforming.
• RMA phone number: 1-800-361-5265 Hours of Operation: Monday-Friday, 9:00AM – 9:00PM EST
What Is Not Covered:
The Limited Warranty provided herein by D-Link does not cover:
Products that, in D-Link's judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation,
lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number
has been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due to act
of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by anyone
other than D-Link; and Products that have been purchased from inventory clearance or liquidation sales or other sales in which D-Link, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product.
While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized D-
Link Service Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.
Disclaimer of Other Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED "AS-IS" WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER
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