Juniper STRM LOG MANAGEMENT 2008.2 - RELEASE NOTES 6-2008 Release Note page 4

4 STRM Log Management Release Notes
Contacting
Customer Support
Supported Devices
and OS Versions
Supported Java
and Browser
Software
530-025628-01
To help you resolve any issues that you may encounter when installing or
maintaining STRM Log Management, you can contact Customer Support as
follows:
Open a support case using the Case Management link at
•
http://www.juniper.net/support
Call 1-888-314-JTAC (from the United States, Canada, or Mexico)
•
or1-408-745-9500 (from elsewhere)
STRM Log Management 2008.2 supports platforms from multiple vendors.
Table 1-1 lists Juniper Networks device families and operating systems that
support NSM. The table shows whether a device requires STRM to forward logs
through NSM.
Table 1-1 Supported Juniper Networks Devices and OS Versions
Device Family
ISG with IDP
Firewall/VPN
Standalone IDP
J-series
Secure Access (SA) 6.1
Infranet Controller
(IC)
Note: For STRM to correctly process logs from SA and IC, the logs should be sent
from the devices in WELF format. To enable WELF format on the device: Under
System > Logs > Events > Settings, select the WELF filter for the syslog (STRM)
server entry in this table.
STRM Log Management supports the following versions of Java and browsers:
Java version 1.5 and later
•
Internet Explorer version 7
•
• Firefox version 2.0
Logs Sent Directly to
OS STRM from Device
6.0, 6.1.0r1b No
6.0, 6.1.0r1 Yes
4.1 Yes
8.5, 9.0, 9.1 Yes
Yes
2.1 Yes
Logs Sent
Through NSM to
STRM
Yes
Yes
Yes
No
No
No