Juniper PRODUCT HEALTH CHECK - SERVICE DESCRIPTION DOCUMENT 10-2010 Manual
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Product Health Check
Service Description Document – October 2010
Table of Contents
1. Introduction .................................................................................................................................... 2
2. Eligibility and Purchasing ............................................................................................................... 2
3. Service Features and Deliverable Description ............................................................................... 2
4. Customer Responsibilities ............................................................................................................. 3
5. Availability ...................................................................................................................................... 3
6. Scope ............................................................................................................................................. 3
7. Glossary ......................................................................................................................................... 3
About Juniper Networks ............................................................................................................................ 4
1
© Juniper Networks, Inc.
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Summary of Contents for Juniper PRODUCT HEALTH CHECK - SERVICE DESCRIPTION DOCUMENT 10-2010
- Page 1 2. Eligibility and Purchasing ....................... 2 3. Service Features and Deliverable Description ................2 4. Customer Responsibilities ......................3 5. Availability ............................3 6. Scope ............................. 3 7. Glossary ............................3 About Juniper Networks ..........................4 © Juniper Networks, Inc.
- Page 2 3. Service Features and Deliverable Description As part of the Services, Juniper Networks will use commercially reasonable efforts to provide Customer with the following: 3.1. Device Data Collection and Analysis Juniper engineers will work with the customer to collect sample device data and analyze the data to determine areas of improvement.
- Page 3 Customer. 6.2. The scope of this service is limited to Juniper Networks’ JUNOS (M, T, and MX) and ScreenOS devices. 6.3. The scope of this service is limited to one (1) Product Health Check Report. One (1) report is defined as either JUNOS or ScreenOS 6.4.
- Page 4 Copyright 2009 Juniper Networks, Inc. All rights reserved. Juniper Networks, the Juniper Networks logo, Junos, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered marks, or registered service marks are the property of their respective owners.