Table Of Contents - Novell PRODUCT NAME 10.3 - DEPLOYING ZENWORKS ON CITRIX SERVER BEST PRACTICES GUIDE 12-13-2010 Manual

Contents
About This Guide
1 Best Practices for Deploying ZENworks on a Citrix Server
1.1 Understanding the Need for Integrating ZENworks and the Citrix Server . . . . . . . . . . . . . . . . . 9
1.2 Gathering Critical Information for Design Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.2.1 Performing a Technical Assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.2.2 Factors Influencing Scalability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2.3 Scale Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2.4 Ports Used by the ZENworks Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.3 Performing Lab Tests and Validation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4 Deploying the ZENworks Configuration Management Agent on Citrix Server . . . . . . . . . . . . . 12
1.5 ZENworks Configuration Management Agent Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.6 ZENworks Configuration Management Tuning Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.6.1 User Sessions on a Citrix Server Fail to Terminate . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.6.2 High Utilization of Resources on a Citrix Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.6.3 High Consumption of Memory on a Citrix Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.6.4 Disabling Random Refresh Might Cause the ZENWorks Adaptive Agent to
Crash on a Citrix Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.6.5 Logging in to the User Source on a ZENworks Server is Slow . . . . . . . . . . . . . . . . . 14
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