Novell ACCESS MANAGER 3.1 SP1 - QUICK STARTS 11-20-2009 Quick Start Manual page 18

When you are prompted for login credentials, use a name and a password from a user on the
LDAP server.
If you receive an error, verify the following:
The Identity Server can resolve the DNS name of the Access Gateway.
The Access Gateway can resolve the DNS name of the Identity Server.
Time is synchronized between the Identity Server and the Access Gateway.
For other problems, see
Manager 3.1 SP1 Identity Server
18 Novell Access Manager 3.1 SP1 Quick Starts
"General Authentication Troubleshooting
Guide.
Tips" in the Novell Access