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Mercedes-Benz EQV 2023 Owner's Manual

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Summary of Contents for Mercedes-Benz EQV 2023

Page 1 Note that your vehicle may not be fitted with all features described. This is also the case for safety-relevant systems and functions. Please contact your authorised Mercedes-Benz dealer if you would like to have a printed Owner’s Manual for other vehicle models and vehicle model years.
Page 2 Owner's Manual...
Page 3 Front passenger airbag warning & WARNING Risk of injury or death due to an enabled co-driver airbag If the co-driver airbag is enabled, a child on the co-driver seat may be struck by the co-driver airbag during an accident. NEVER use a rearward-facing child restraint system on a seat with an ENA- BLED FRONT AIRBAG.
Page 4 Welcome to the world of Mercedes-Benz Before you first drive off, read this Operating Man- ual carefully and familiarise yourself with your vehi- cle. For your own safety and a longer operating lifespan, follow the instructions and warning noti- ces in this Operating Manual. Disregarding them may result in damage to the vehicle or environ- ment or in injuries to people.
Page 5 Panorama sliding sunroof ......67 Environmental protection ......15 Anti-theft prevention ........70 Take-back of end-of-life vehicles ....15 Genuine Mercedes-Benz parts ....15 Seats and stowage ........73 Information about attachments, add-on Notes on the correct driver's seat posi- equipment, installations and conver- tion ............
Page 6 Charging the high-voltage battery ..... 140 Breakdown assistance ......239 Parking ............ 151 Emergency ..........239 Driving and driving safety systems .... 154 Mercedes-Benz emergency call system ..240 Flat tyre ........... 241 Battery ............. 242 Driver display ........... 190 Towing or tow-starting ......244 Notes on the driver display .......
Page 7 Symbols In these Operating Instructions, you will find the following symbols: & WARNING Danger due to not observing the warning notices Warning notices draw your attention to hazards that may endanger your health or life, or the health or life of others. Observe the warning notices.
Page 9 At a glance – Cockpit → Combination switch Control panel for multimedia system → Driver display → Adjusting the steering wheel → DIRECT SELECT lever → Steering wheel paddle shifter Media display (setting recuperation) → Air vents (example) Control panel: →...
Page 10 → N Fog light system → R Rear fog light → ® å ESP → H Mercedes-Benz emer- → ® ÷ ESP gency call system → _ Reduced power → For more information on indica- tor lamps, see the "Overview of...
Page 11 At a glance – Centre console Centre console, middle section → → Å Opens and closes the Calls up radio or media electric sliding door on the left → Calls up the telephone side of the vehicle → Touchpad → Æ...
Page 12 At a glance – Centre console, lower section Centre console, lower section Storage compartment with cover → → 12 V socket Wireless charging mobile phone → Cigarette lighter Stowage space Media Interface with USB‑C Stowage space ports Centre console between the driver's and front passenger seats Stowage compartment Media Interface with two USB ports and an SD card slot...
Page 13 At a glance – Centre console between the driver's and front passenger seats → Stowage compartment 12 V socket → Cigarette lighter Stowage compartment → Ashtray...
Page 14 At a glance – Overhead control panel → → p Switches the left-hand 3 Opens/closes the pano- reading lamp on/off rama sliding sunroof → → | Switches automatic inte- Opens/closes the roller sun- rior lighting control on/off blinds → → c Switches the front interior ATA indicator lamp lighting on/off...
Page 15 At a glance – Door operating unit → d Vehicles with electrically adjust- s Seat ventilation able front seats → %& Unlocks/locks the e Vehicles with manually adjusta- vehicle ble front seats → Adjusts the seats electrically → Opens the door →...
Page 16 At a glance – Emergencies and breakdowns → B-pillar with: Use high-voltage disconnect device → QR code for accessing the res- → cue card Towing or tow-starting → Stowage compartment for: Flat tyre → → Safety vest Customer literature in the glove →...
Page 17 Digital Operating Instructions MBUX Voice Assistant: call up via the voice control Calling up the Digital Owner's Manual system Multimedia system: Global search: call up search results for contents © Settings Info of the Digital Owner's Manual in the Home Screen Owner's Manual The Digital Owner's Manual is deactivated for Open Digital Owner's Manual...
Page 18 Directive. been approved by Mercedes-Benz. Safety-critical A network of vehicle take-back points and disman- systems, e.g. the brake system, may malfunction. tlers has been established for you to return your Use only genuine Mercedes-Benz parts or parts of...
Page 19 Despite ongoing market Mercedes-Benz recommends the following proce- research, Mercedes-Benz is unable to assess other dure for safety reasons: parts. Mercedes-Benz therefore accepts no Do not make any other changes to the vehicle.
Page 20 Should you have any questions concerning equip- ment and operation, consult a Mercedes-Benz In the following situations, in particular, there is Service Centre. a risk of damage to the vehicle: Please bear in mind that all the speed values the vehicle becomes grounded, e.g.
Page 21 General notes bustion engines. As a result, your vehicle may not board electrical system may be damaged be heard by other road users in certain situations. although the damage is not visible. This can occur, for example, when you are parking Never make any modifications to the and your vehicle cannot be seen by other road high-voltage on-board electrical system.
Page 22 Brazil only: You can obtain further information from a Mercedes-Benz service centre. Israel only: It is prohibited to make any change to a vehicle- installed radio component that could affect the Note on the two-way radio system in the vehicle:...
Page 23 The person Further information is available from any responsible for compiling the technical documen- Mercedes-Benz service centre. tation of the product: Head of Technical Depart- ment Brano a.s. Jack Only for EU and EFTA countries and countries that Hradec nad Moravicí...
Page 24 For safety reasons, we recommend that D) A 639 580 03 18 you only use and connect products approved by a Mercedes-Benz service E) A 910 580 00 00 centre. F) A 247 580 00 00, A 293 580 00 00 G) A 247 580 02 00, A 293 580 02 00 &...
Page 25 Mercedes-Benz service centre. Inform Mercedes-Benz as soon as possible about any change in address or vehicle ownership. You can do this at a Mercedes-Benz service centre, for example. Correct use of the vehicle The connection and use of another device on the...
Page 26 Despite meticulous development of their vehicle Such damage is not covered by either the Limi- systems, ‑Mercedes-Benz AG cannot completely ted Warranty or the new or used-vehicle war- rule out the interaction of vehicle systems with ranty.
Page 27 General notes Operational data in the vehicle Data storage Data processed by control units for operation of Data processing in the vehicle the vehicle. This includes the following data, forexample: Electronic control units Electronic control units are fitted in your vehicle. Vehicle status information suchas the speed, Control units process data which, forexample, they longitudinal acceleration, lateral acceleration,...
Page 28 General notes conditions, help with fault diagnosis, compliance Smartphone integration (e.g. Android Auto or with warranty obligations and quality improvement. ® Apple CarPlay To that end, these data, and in particular informa- If your vehicle is equipped accordingly, you can tion pertaining to component loads, technical connect your smartphone or another mobile end events, malfunctions and other faults may be...
Page 29 For further information about specific services, read the operating instructions of the third-party provider. For further information about the Onboard Logic Unit, consult a Mercedes-Benz Service Centre. If you, yourself, do not own and are not responsi- ble for the vehicle, you may notknow the current status of the Onboard Logic Unit.
Page 30 Occupant safety – Brief overview of most important points sequences for vehicle occupants during an Brief overview of most important points accident. Basic information Restraint system: comprises those compo- Make sure that the following prerequisites in par- nents which, along with the vehicle structure, ticular have been met, so that the components of help prevent vehicle occupants from potentially coming into contact with parts of the vehicle...
Page 31 Occupant safety – Brief overview of most important points In order for the restraint system to provide the & WARNING Risk of injury or death due to intended level of protection, observe the following incorrectly fastened seat belt information: If the seat belt is not worn correctly, it cannot Before starting your journey, adjust your seat perform its intended protective function.
Page 32 After an accident, switch off the vehicle rily on the front passenger side, e.g. the seat immediately. belt tensioner. Mercedes-Benz recommends that you have the Only buckle the seat belts as intended. vehicle towed to a qualified specialist workshop. Function of the restraint system warning lamp...
Page 33 Occupant safety – Brief overview of most important points The seat belt warning goes out when the driver and front passenger fasten their seat belts. Only for certain countries: regardless of whether the driver's and front passenger's seat belts are already fastened, the ü...
Page 34 Occupant safety – Brief overview of most important points The front passenger airbag will not be deployed Function of the indicator lamps PASSENGER AIR in the event of an accident. If PASSENGER AIR BAG (front passenger airbag) BAG OFF lights up, no-one may use the front passenger seat.
Page 35 Occupant safety – Information on the automatic functions of the restraint system Have the automatic front passenger airbag shutoff Also pay particular attention to the notes on rear- checked and repaired immediately at a qualified ward-facing or forward-facing child restraint sys- specialist workshop.
Page 36 Occupant safety – Information on the automatic functions of the restraint system You will need to make certain adjustments your- * NOTE Deployment of components of the self. restraint system when the front passenger If the seat belt pre-tensioning is not reduced, seat is unoccupied move the seat backrest back slightly.
Page 37 Occupant safety – Purpose and function of the restraint system The installation location of an airbag is identified Function of the post-collision brake after an acci- by the symbol AIRBAG ( page 38). dent Observe the information on the function of the Function of the post-collision brake restraint system ( page 34).
Page 38 & WARNING Risk of injury or death due to caused by the airbag deploying. unsuitable seats with seat-integrated seat Mercedes-Benz recommends that you have the belts vehicle towed to a qualified specialist workshop If an installed rear seat is not approved for your after an accident.
Page 39 In addition, the function of the automatic co-driver Mercedes-Benz recommends that you only use airbag shutoff could be restricted due to an unsuit- driving aids which have been approved specifically able protective cover.
Page 40 ▌Risk due to components of the restraint system the seat belt buckle is damaged or which have already been deployed extremely dirty Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop modifications have been made to the seat after an accident.
Page 41 Occupant safety Information on the centre airbag in the driver's * NOTE Damage caused by trapping the seat seat backrest belt When triggered, the centre airbag deploys between If an unused seat belt is not fully retracted, it the front seats. Do not stow any objects in the may become trapped in the door or in the seat deployment area of the centre airbag.
Page 42 For this reason, ® ISOFIX/LATCH child seat anchor Mercedes-Benz strongly advises that you fit a child page 46) restraint system to a rear seat if there are rear °...
Page 43 51). information at a qualified specialist workshop. Observe the warning labels in the vehicle inte- Mercedes-Benz recommends that you use a rior and on the child restraint system. Mercedes-Benz Service Centre for this purpose. & WARNING Risk of injury or death due to...
Page 44 Children in the vehicle – Important safety notes It may be the case that the child cannot be In addition, the children could also set the properly restrained. vehicle in motion, for exampleby: Always immediately replace child releasing the parking brake. restraint systems that have been dam- change the gearbox setting.
Page 45 Children in the vehicle – Important safety notes Do not place any objects between the NEVER use a rearward facing child restraint on seat surface and the child restraint sys- a seat protected by an ENABLED AIRBAG in tem. front of it, DEATH or SERIOUS INJURY to the CHILD may occur.
Page 46 Children in the vehicle – Suitable child restraint systems for the transport of children The front passenger airbag may deploy during Be sure to also observe the following further rela- an accident. In this status of the front ted subjects: passenger airbag, a rear-facing child restraint Function of automatic front passenger airbag system must not be mounted on the front...
Page 47 Further information on the correct child the vehicle and vehicle seat are listed in the restraint system can be obtained at a qualified child restraint system manufacturer's vehicle specialist workshop. Mercedes-Benz recom- model list. mends that you use a Mercedes-Benz Service Centre for this purpose.
Page 48 Children in the vehicle – Suitable child restraint systems for the transport of children Securing with ISOFIX/LATCH Dualfix 3 i-Size Type Weight category 0+ (up to 13 kg and up to approx. Order number A000 970 73 02 15 months) FlexBase iSense BABY SAFE plus Type...
Page 49 Children in the vehicle – Suitable seats for attaching child restraint systems Weight category I (9 to 18 kg and from approx- AMG KIDFIX M i-Size Type imately 9 months to 4 years) Order number A 000 970 91 02 DUO plus Type 1 Manufacturer: Britax Römer.
Page 50 Children in the vehicle – Suitable seats for attaching child restraint systems Size class: Equipment: Rear seat/rear bench seat Weight group 0 (up to 10 kg and up to approx. 6 months) ISO/R1 2, 3 Weight group 0+ (up to 13 kg and up to approx. 15 months) ISO/R1 2, 3 ISO/R2...
Page 51 Children in the vehicle – Suitable seats for attaching child restraint systems Front passenger seat Rear seat U, L i‑Size child restraint systems (ISO/R1, Rear bench seat U, L ISO/R2, ISO/R2X, ISO/R3, ISO/F2, ISO/F2X, ISO/F3, ISO/B2, ISO/B3) 1 The seat must be installed in the direction of travel. Notes on child restraint systems on the front Overview of the suitability of seats for attaching passenger seat...
Page 52 Children in the vehicle When using a front-facing child restraint sys- Securing the child restraint system tem with integrated child seat belt: adjust the Adjusting the seat correctly head restraint of the respective seat in such a way as to ensure that it is not pushing the child When installing a child restraint system on the left restraint system forward.
Page 53 Children in the vehicle Set the front passenger seat as far back as ISOFIX mounting bracket ( page 46) possible and move the seat into the highest position possible. Always make sure that the i‑Size mounting bracket ( page 47) shoulder belt strap is correctly routed from the seat belt outlet of the vehicle to the shoulder belt guide on the child restraint system.
Page 54 Children in the vehicle The risk of injury can be reduced by Top Securing the child restraint system with the seat Tether. The Top Tether belt enables an addi- belt tional connection between the child For a child restraint system in the "Universal" restraint system attached with ISOFIX or or "Semi-Universal"...
Page 55 Children in the vehicle & WARNING Risk of fatal injury due to expo- sure to extreme heat or cold in the vehicle If persons, particularly children, are subjected to prolonged exposure to intense heat or cold, there is a risk of severe injury or even death. Never leave persons, particularly chil- dren, unattended in the vehicle.
Page 56 Opening and closing Notes on the key's radio connections & DANGER Risk of fatal injury to persons with medical devices due to electromag- netic radiation when using the start/stop button Persons with medical devices, e.g. pacemakers or defibrillators: Key (example) There is a radio connection between the key Indicator lamp and the vehicle.
Page 57 Opening and closing The selected setting for the acoustic locking Removing and inserting the emergency key verification signal must comply with the appli- Removing the emergency key cable national road traffic rules. In some coun- tries, including Germany, using the acoustic locking verification signal is prohibited by traf- fic laws (under §16 Para.
Page 58 Requirements high voltage power lines You need a CR 2032 3 V cell battery mobile phones Mercedes-Benz recommends that you have the electronic devices (notebooks, tablets) battery replaced at a qualified specialist workshop. shielding due to metal objects or induction Remove the emergency key ( page 54).
Page 59 Opening and closing Pull the door handle 2. Safety pin pops up when the door is unlocked. Centrally locking and unlocking the door from the inside & WARNING Accident– and risk of injury with unsupervised children in the vehicle If you leave children unattended in the vehicle, they can in particular Open doors and thereby endanger other persons or road users.
Page 60 Opening and closing inside, only the door that has been opened is If the vehicle is being tested on a roller dynamome- unlocked. ter, there is a risk of being locked out when the function is activated. If the vehicle has previously been locked with the key, opening a door from the inside will To activate: press and hold button until you...
Page 61 Opening and closing Requirements Always make sure that the open sliding The child safety lock is deactivated. door is engaged. To do so, open the slid- ing door to the stop. Opening * NOTE Damage to the sliding door due to incorrect use Using the lower guide of the sliding door (car- riage) as a step can result in damage to the...
Page 62 Opening and closing You must reset the electric sliding door if there has If someone becomes trapped, take the follow- been a malfunction or a drop in voltage ing actions: page 61). press the 5 button on the key or Your vehicle can be equipped with an electric slid- pull the exterior door handle or ing door on the left and/or right-hand side.
Page 63 Opening and closing operation is started and the sliding door Opening opens. If you use the sliding door button the centre console, you will hear two acoustic signals during the opening procedure. The indicator lamp in the corresponding sliding door button in the centre console flashes for the duration of automatic operation.
Page 64 Opening and closing To open: press and hold the button 5 on The 5 button on the key can be programmed. the key for longer than 0.5 seconds. Program the 5 button to open the right-hand or You will hear two acoustic signals and the slid- left-hand sliding door.
Page 65 Opening and closing Rectifying problems with the electric sliding door The electric sliding door is locked in place. Unfavourable operating conditions, e.g. frost, ice or heavy soiling, may obstruct the function of the sliding door. Press and hold the sliding door button until the sliding door has opened or closed.
Page 66 Opening and closing Press button in the handle and step out of & WARNING Risk of becoming trapped the swinging range of the tailgate. despite reversing function The reversing function does not react: Briefly press and hold the p button on the to soft, light and thin objects, e.g.
Page 67 Opening and closing Open the tailgate and manually swing it into Opening the desired position. Press and hold the closing button q on the tailgate until the acoustic signal sounds once. The current position of the tailgate will have been saved as the end position. Resetting to the maximum opening angle Open the tailgate.
Page 68 Opening and closing To close manually: pull and hold button Side window Opening and closing the side windows The side windows can also be operated automati- & WARNING Risk of becoming trapped when cally. opening a side window To open completely: briefly press button When you open a side window, parts of the beyond the point of resistance.
Page 69 Opening and closing Requirements: Convenience opening (ventilating the vehicle The key is near the vehicle. before starting a journey) Press and hold the & button on the key. & WARNING Risk of entrapment when open- The following functions are performed: ing a side window the vehicle is locked When opening a side window, parts of the body...
Page 70 Opening and closing Panorama sliding sunroof This may damage the on-board electronics. Clean the sliding sunroof only when it is Notes on the panorama sliding sunroof closed. In this section, the term "sliding sunroof" refers to the panorama sliding sunroof. When the sliding sunroof is open, resonance noise may also occur in addition to the usual &...
Page 71 Opening and closing If the sliding sunroof closes via the rain closing Opening and closing the panorama sliding sunroof function and is obstructed in the process, it will Requirements open again slightly. The rain closing function will The power supply is switched on. then be disabled.
Page 72 Opening and closing Opening and closing roller sunblinds from the rear When closing the roller sunblind, make sure that no body parts are in the range of movement. Release the button immediately if some- body becomes trapped. Press the button in any direction during the automatic closing process.
Page 73 Opening and closing The sliding sunroof cannot be closed and you can- not detect the cause. If the sliding sunroof is obstructed during closing and opens again slightly: Immediately after the sliding sunroof has been obstructed, pull the 3 button down again to the point of resistance until the sliding sunroof is closed.
Page 74 Opening and closing Press the start/stop button with the key in the Deactivate tow-away protection when locking your vehicle. vehicle in the following situations: when loading and/or transporting the vehicle on a ferry or car transporter, for example Function of tow-away protection when parking the vehicle on a movable sur- When tow-away protection is primed, a visual and face, suchas a split-level garage...
Page 75 Opening and closing Switch off the vehicle. Press the1 button. When the button is released, indicator lamp in the button lights up for approximately three seconds. Lock the vehicle with the key. The interior protection is deactivated. The interior protection is activated again in the fol- lowing cases: The vehicle is unlocked again.
Page 76 Seats and stowage You have a good overview of the traffic condi- Notes on the correct driver's seat position tions. & WARNING Risk of accident due to adjust- Your seat belt sits snugly against your body and passes across the centre of your shoulder ing the vehicle settings while the vehicle is in motion and across your hips in the pelvic area.
Page 77 Seats and stowage & WARNING Risk of becoming trapped if the * NOTE Damage to the seats and the seat seats are adjusted heating due to fluids, pointed objects or insulating materials When adjusting a seat, you may trap yourself or a vehicle occupant, e.g.
Page 78 Seats and stowage increased risk of injury in the head and neck If somebody becomes trapped, immedi- area, e.g. in the event of an accident or when ately release the memory function posi- braking. tion button. The adjustment process is stopped. Always drive with the head restraints fit- ted.
Page 79 Seats and stowage Adjusting the head restraint manually Switch off the seat heating when the seat is unoccupied. Do not interchange the head restraints of the front and rear seats. Otherwise, you will not be able to Do not place any objects on the seat when the seat is unoccupied.
Page 80 Seats and stowage Adjusting the front seat electrically Adjusting the head restraint electrically Requirements Requirements: The vehicle is switched on or the door is open. The vehicle is switched on or the door is open. Head restraint height adjustment Seat backrest inclination adjustment Seat height adjustment Seat cushion inclination adjustment Seat fore-and-aft position adjustment...
Page 81 Seats and stowage Fold the armrest upwards more than 45° in Switching the seat heating on/off position 2. Requirements: The armrest will be unlocked. The power supply is switched on. Fold the armrest forwards 3 as far as it will Slowly fold the armrest upwards into the required position.
Page 82 Notes on the rear seats have been approved for your vehicle by Mercedes-Benz. General notes The electrical connector of the rear seats must be & DANGER Risk of fatal injuries due to...
Page 83 Seats and stowage In order to ensure that the seats can securely vehicle occupants and the seat in front of engage, keep the seat guide rails and anchorages them. in the vehicle floor free of dirt and foreign objects. If the indicator tabs on the rear seat anchorages * NOTE Damage to the rear seat electrical are not fully retracted into the seat base, the seat system due to improper connection of the...
Page 84 Seats and stowage Slide the folding table all the way back * NOTE Damage to the leg rest due to over- before folding the rear seats forwards or load backwards. The leg rest can be damaged if it is loaded with more than 25 kg.
Page 85 Seats and stowage & WARNING Risk of becoming trapped due Always drive with the head restraints fit- ted. to the rear bench seat not being engaged Before driving off, make sure for every The rear bench seat will not engage when fol- vehicle occupant that the centre of the ded forward.
Page 86 Seats and stowage Seat anchorage Example: seat rail system with quick-locking mech- anism Guide rails of the seat rail system can be used for the following purposes: For mounting up to two rear seat rows For mounting both rear seat rows facing one another For mounting rear seats and rear bench seats For moving rear seats and rear bench seats...
Page 87 Seats and stowage Seating variants for the rear seats and rear bench seats facing in the direction of travel Seating variants in the face-to-face position, part 1 If a rear seat bench or a rear seat is marked with Seating variants for the rear seats and rear bench EE in the illustrations, a rear seat bench or a rear seats facing in the direction of travel, part 1...
Page 88 Notes on rear seat monitoring and the rear seat with the vehicle from the factory or which restraint system have been approved for your vehicle by Mercedes-Benz. & DANGER Risk of fatal injuries due to restraint system malfunctions The electrical connector of the rear seats must be...
Page 89 Seats and stowage shown on the driver display. Consult a qualified the cables and the rear seat monitoring may be specialist workshop. impaired. Detected errors are shown on the driver dis- Have luxury rear seats removed and installed at a play on the status display ( page 30) and/or qualified specialist workshop.
Page 90 Seats and stowage Your vehicle is equipped with a floor socket for the Folding the rear seat forwards electrical connection of the rear seats for each installation position of the rear seats in the second and third seat rows on the left and right respec- tively.
Page 91 Seats and stowage Pull release handle upwards and hold it in Moving the rear seat place. Move the seat backrest to the desired position. Let go of release handle and move the seat backrest slightly. The seat backrest will engage in position. Folding the seat backrests to the table position Fold up the armrests ( page 77).
Page 92 Seats and stowage Setting the relaxation function Seat backrest inclination adjustment Leg rest inclination adjustment Adjust the rear seat with buttons to 4. Adjusting the side bolsters on the front seats Push or pull right-hand and left-hand side bol- To switch on: press button repeatedly until ster into the desired position.
Page 93 Seats and stowage Pull release handle in the direction of the arrow. With the release handle pulled, slide the rear seat to the desired position. Let go of release handle 1. Slide the rear seat forwards and backwards until the carriage is correctly engaged on both sides.
Page 94 Seats and stowage Make sure that all sliders for fore-and-aft adjustment are engaged on both sides. It should not be possible to move the rear seat. Fold the seat forwards ( page 87). Disconnect the electrical connector page 86). Grasp the seat by grab handle and fold two release handles upwards.
Page 95 Seats and stowage Pull EASY-ENTRY release handle upward Let go of release handle and move the seat and fold the EASY-ENTRY section forwards. backrest slightly. The seat backrest will engage in position. To fold back the EASY-ENTRY section: fold the EASY-ENTRY section backwards.
Page 96 Seats and stowage Starting from the basic setting 2, the rear bench seat for passengers can be moved forwards or backwards by 5 cm. In doing so, make sure that passengers have sufficient legroom to reduce the risk of injury during braking. In vehicles with a seat rail system, carry out the release, removal and installation of the rear bench seats at the marked basic position...
Page 97 Seats and stowage Adjust height and distance to the steer- Steering wheel ing wheel. Adjusting the steering wheel To lock & WARNING Risk of accident due to adjust- Fold up the release lever fully. ing the vehicle settings while the vehicle is Check and ensure that the steering column is in motion locked by moving the steering wheel.
Page 98 Seats and stowage ▌Opening and closing the stowage compartment There is a risk of injury, particularly in the under the armrest event of sudden braking or a sudden change in direction. Always stow objects in such a way that they cannot be thrown around in such situations.
Page 99 Seats and stowage ▌Opening the glasses compartment Slide the folding table all the way back before folding the rear seats forwards or backwards. Installing the folding table Press on glasses compartment 1. Folding table Installing and removing the folding table &...
Page 100 Seats and stowage Removing the folding table Fold in the table panels and retract the table. Push the anterior rear seats back fully or, if necessary, remove them. Push the folding table back so that covers of the openings in the rail can be removed. Lift both covers out of the guide rails slightly using a suitable tool, e.g.
Page 101 Seats and stowage Folding the table panel in and out To remove: press lug and remove the insert. To fold out the table panel: pull out the table To install: put in the insert and press it down panels upwards as far as they will go using until it engages.
Page 102 Seats and stowage Switching the temperature-controlled cup holder on and off Requirements: The vehicle is switched on. To switch on: press button repeatedly until To open: press cup holder 1. the blue (keep cool) or red (keep warm) indica- Cup holder will fold out forwards.
Page 103 100 Seats and stowage Using the ashtray and cigarette lighter in the rear Using the cigarette lighter passenger compartment & WARNING Risk of fire and injury from hot & WARNING Risk of fire and injury from hot cigarette lighter cigarette lighter You can suffer burns if you touch the hot heat- ing element or the hot socket of the cigarette You can suffer burns if you touch the hot heat-...
Page 104 Seats and stowage 101 Sockets Wirelessly charging the mobile phone and cou- pling with the exterior aerial Using the 12 V socket Notes on wirelessly charging the mobile phone Requirements: The power supply is switched on. & WARNING Risk of injury due to objects Only devices with up to a maximum of being stowed incorrectly 180 watts (15 A) are permissible.
Page 105 If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip A list of compatible mobile phones can be over or be thrown around and thereby hit vehi- found at: https://www.mercedes-benz- cle occupants. mobile.com/ There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.
Page 106 42 W (3.5 A). Contact a Mercedes-Benz Service Centre for infor- mation and availability. Before using the mount, please read the Owner's Manual for the mount. Also observe the notes on loading guidelines page 221).
Page 107 104 Light and vision Light switch Exterior lighting ▌Operating the light switch Notes on adjusting the lights when driving abroad Vehicles with halogen headlamps: It is not necessary to convert the headlamps. The statutory requirements of the countries in which traffic drives on the opposite side of the road to the country in which the vehicle is registered are also met without changing over.
Page 108 Light and vision 105 The automatic driving lights are only an aid. Operating the combination light switch Responsibility for vehicle lighting rests with you. ▌Switching the rear fog light on/off Requirements: The light switch is in the L or Ã posi- tion.
Page 109 106 Light and vision To indicate permanently: push the combination The system comprises the following functions: switch beyond the point of resistance in the Active light function ( page 106) direction of arrow or 4. Cornering light ( page 106) When significant steering movements are Motorway mode ( page 107)
Page 110 Light and vision 107 The function will be active in the following cases: The function is automatically activated under the following conditions: At speeds below 40 km/h when the turn signal light is switched on or the steering wheel is At speeds below 70 km/h and when the rear turned fog light is switched on.
Page 111 108 Light and vision At speeds below 25 km/h or when there is suffi- activated despite the presence of other road cient street lighting: users. Partial high beam and high beam will be Always observe the road and traffic con- switched off automatically.
Page 112 Light and vision 109 When the vehicle is switched off, the exterior light- Operating unit in the grab handle ing will be activated for the set time. Activating and deactivating the surround lighting Multimedia system: © Settings Lights Interior/exterior lighting Activate or deactivate the function.
Page 113 110 Light and vision Observe the notes on driving systems and your Use bulbs only in enclosed lamps that have responsibility; you may otherwise fail to recog- been designed for them. nise dangers ( page 154). Do not use any illuminant that has been drop- ped or has scratches on its glass tube.
Page 114 Light and vision 111 Low beam Low beam: H7 55 W High beam/standing/parking lights/daytime running lights: H15 55 W/15 W ▌Replacing illuminants in the headlamp Requirements: The lighting system is switched off. The appropriate front wheel is turned inwards. Low beam: you will need a H7 55 W illuminant. Turn signal light: you will need a PY 21 W illu- minant.
Page 115 Pull the bulb out of socket 1. Remove the tail lamps carefully. Insert the new bulb into socket 1. Mercedes-Benz recommends having the Insert socket and turn it clockwise until it tail lamp light sources replaced at a engages.
Page 116 Light and vision 113 Press tail lamp off outwards and away from LED tail lamp bolts 3. Pull the connector off the bulb mount of tail lamp 2. Installing the tail lamp Push the connector into the bulb mount of tail lamp 2.
Page 117 114 Light and vision Push in the catch spring of lamp housing Rear and load compartment lamps with a suitable object, e.g. a screwdriver, and prise off lamp housing 1. Turn socket anti-clockwise and pull it out of lamp housing 1. Pull bulb out of socket 2.
Page 118 Light and vision 115 Switching the rear window wiper on and off Windscreen wipers Switching the windscreen wipers on and off Requirements: The power supply is switched on. Requirements: The power supply is switched on. ô Single wipe/wash è Intermittent wiping 1 g Windscreen wipers off 2 Ä...
Page 119 116 Light and vision Fitting the wiper blades Never fold a wiper arm back onto the windscreen or rear window without a wiper blade fitted. Hold the wiper arm firmly when a wiper blade is being replaced. * NOTE Damage to bonnet or windscreen wipers when opening the bonnet If the windscreen wipers have been folded back from the windscreen when the bonnet is...
Page 120 Light and vision 117 Replacing rear window wiper blades steering wheel and mirror, and fasten your seat belt. Tailgate & WARNING Risk of accident due to mis- judgement of distance when using the out- side mirror The outside mirrors reflect objects on a smaller scale.
Page 121 118 Light and vision To prevent glare from the digital rear-view mirror, Before washing the vehicle in an auto- first set the digital rear-view mirror as the standard matic car wash, fold in the outside mir- rear-view mirror. rors. Switch on the power supply or the vehicle. Briefly press button 1.
Page 122 Light and vision 119 Press button to move the angle down- the interior lighting is switched on. wards. The incident light from the headlamps is blocked by objects in the load compartment, for example, and does not hit the sensor on Press button to move the angle upwards.
Page 123 120 Climate control Overview of climate control systems Notes on climate control An interior filter in combination with the prefilter in the engine compartment must always be used so that the air conditioning system, pollution level monitoring and the air filtration work correctly. Use filters recommended and approved by Mercedes- Benz.
Page 124 Climate control 121 program with a higher heating/air-conditioning Operating climate control systems output selected if need be. If necessary, switch on Notes on energy-saving air conditioning the "Demist windscreen" function ( page 123). Using the heating and climate control functions Moreover, comply with the following air-condition- has a direct effect on the vehicle's range.
Page 125 122 Climate control To switch to manual mode: press the Ã but- Switching climate control in the rear compartment ton again. on/off via the rear operating unit In automatic mode, you can choose between five To switch on: set the airflow to 1 or higher different air quantities using the H button or on using the K button.
Page 126 Climate control 123 THERMOTRONIC: press the ¬ button again Setting the temperature via the air conditioning or press Ã. control panel Press the q button up or down. Windows misted up on the outside Switch on the windscreen wipers. Vehicles with rear climate control: use the air con- ditioning menu or the rear control panel to set the temperature for the rear compartment.
Page 127 124 Climate control Release the button immediately if some- Do not repeatedly switch on the seat body becomes trapped. heating. Convenience closing: press the h button To protect against overheating, the seat heating may be temporarily deactivated after it is switched until the side windows close automatically.
Page 128 Climate control 125 Seat heating Pre-entry climate control at departure time Steering wheel heater Pre-entry climate control at departure time func- Mirror heater tion Rear window heater & WARNING Risk of fatal injury due to expo- sure to extreme heat or cold in the vehicle Pre-entry climate control when the vehicle is If persons, particularly children, are subjected unlocked...
Page 129 126 Climate control Setting pre-entry climate control at departure time Activating/deactivating immediate pre-entry cli- via the multimedia system mate control Multimedia system: Requirements Climate menu Pre-entry climate ctrl The high-voltage battery is charged sufficiently. The vehicle must be switched off. Setting the departure time Select Edit departure time...
Page 130 Climate control 127 To open: turn adjustment wheel of the rear Adjusting the centre air vents air vent to the centre position. To close: turn adjustment wheel up or down as far as it will go. To open/close: press button 2. To set the airflow direction: hold centre of air vent and move it up and down or to the left...
Page 131 128 Driving and parking Despite the sound generator, the vehicle still Driving may not be heard by other road users. Adapt Notes on electric mode your driving style accordingly. The sound generator will be off when the vehi- & DANGER Risk of fire and explosion from cle is stationary.
Page 132 Driving and parking 129 Using the high-voltage disconnect device in the engine compartment Only disconnect the drive system manually under the prerequisites in the specified situations. Open the bonnet ( page 231). Open the seat box of the right-hand front seat. Using an appropriate tool, cut the orange cable at positions as shown on the sign, and...
Page 133 130 Driving and parking To switch on the vehicle: press button & WARNING Risk of accident and injury due twice. to animals left unsecured or unattended in The indicator and warning lamps will light up the vehicle on the driver display. If you leave animals in the vehicle unattended The vehicle will be switched off again if any of the or unsecured, they could press buttons or...
Page 134 Driving and parking 131 You can switch off the vehicle while driving. To Make sure that marked space is empty. do this, press and hold button for about Remove key from your key ring. three seconds or press button three times Place key in storage compartment 2.
Page 135 You can obtain information about this from a There is a risk of an accident. Mercedes-Benz Service Centre. Always wear suitable footwear so that ▌Information on braking you can operate the pedals safely. & WARNING Risk of accident due to the &...
Page 136 For safety reasons, Mercedes-Benz recom- a slippery road surface. mends that you only have brake linings and brake discs which are approved by Mercedes-Benz instal- If the vehicle threatens to skid, or cannot be stop- led in your vehicle.
Page 137 134 Driving and parking The overall assessment of your driving style "from An accumulation of snow and ice, particularly start" is indicated using stars 1. It starts with five when frozen, in the area around moving parts, the empty stars, which you can fill one after the other axles and the wheel housing, may cause the fol- if you drive efficiently.
Page 138 Driving and parking 135 intelligent and anticipatory recuperation with System limits ECO Assist The braking effect of the electric motor during hq No recuperation: the vehicle coasts, recuperation in overrun mode may be reduced or rolls freely may not be available at all in the following situa- tions: h Normal recuperation (standard setting) with increasing state of charge of the high-volt-...
Page 139 136 Driving and parking style for the route ahead, use minimal energy and ahead. This does not apply in the case of a recuperate as much as possible. If the system has vehicle in front. detected an event ahead or a vehicle in front and ECO Assist cannot identify any further recom- the vehicle is approaching the event, ECO Assist mendations from the route ahead.
Page 140 Driving and parking 137 When you drive on roads with steep gradients. In addition, the children could also set the If there are narrow vehicles in front, such as vehicle in motion, for exampleby: bicycles or motorcycles. releasing the parking brake. change the gearbox setting.
Page 141 138 Driving and parking If you then exit the vehicle leaving the key in the vehicle, the transmission will remain in neutral i. ▌Engaging park position P * NOTE Damage due to engaging park posi- tion j while the vehicle is rolling If you shift the transmission into park position j while the vehicle is rolling, the transmission may be damaged.
Page 142 Driving and parking 139 Engaging park position j automatically is accelerate the vehicle at the maximum driving power in every driving program. required by the vehicle. The selected drive program will affect heating and You close the driver's door and the key is out- climate control performance ( page 121).
Page 143 140 Driving and parking Vehicle levels per drive program Exhaustive discharging can therefore occur if the vehicle is idle for several months. This can Drive programs A and ;: damage the high-voltage battery. The vehicle is set to normal level To avoid damage, please observe the fol- At speeds above approx.
Page 144 Driving and parking 141 charge of 85 %, the charging time is signifi- cantly increased. If leaving the vehicle idle for lengthy periods, park the vehicle with a high-voltage battery state of charge between 30 % and 50 %. Do not keep the high-voltage battery continuously connected to power supply equipment.
Page 145 142 Driving and parking Feed the loop end of retaining strap System limits through tie-down eye into the load com- The charging time of the high-voltage battery may partment. be increased by the following: Feed the end with the snap hook through the high or low outside temperatures loop of retaining strap 2.
Page 146 Driving and parking 143 Activate or deactivate Select based on loca- Anticipated end of charging or time remaining tion. until fully charged (until the selected maximum state of charge is reached) When the function is activated, the vehicle's cur- Charge status recommended by Range Assis- rent position is saved as one of the selected tant in order to reach the next destination options.
Page 147 Flashes white: malfunction during locking or unlocking Mercedes-Benz thoroughly tests these original charging cables for their suitability for high- Status of charging process # voltage charging of your vehicle. Lights up green (for approx. 60 s): charging Never use a damaged charging cable.
Page 148 For safety reasons, only use the charging cable supplied with the vehicle or an Overview of the charging cable operating unit original Mercedes-Benz charging cable. Mercedes-Benz thoroughly tests these & DANGER Risk of fatal injuries in case of original charging cables for their suitabil-...
Page 149 If you use the Mercedes-Benz Flexible Charging System Pro, the maximum charge current can be Reset charging cable control unit: if the safety set specifically to the country (see Owner's Manual...
Page 150 Driving and parking 147 If you have any questions concerning the charging damage to the housing or charging cable current or if there is a malfunction, please contact connection. a qualified specialist workshop. Never use damaged charging cables. Do not use an extension for the charging Notes on charging the high-voltage battery at a cable.
Page 151 148 Driving and parking Starting the charging process & DANGER Risk of fatal injuries when carry- ing out maintenance work during the & DANGER Risk of fatal injuries in case of charging process improper handling of the Flexible Charging During the charging process, the high-voltage System Pro on-board electrical system is under high volt- If you use the Flexible Charing System Pro...
Page 152 Driving and parking 149 The heat generated by the charging cable and charge port is influenced by the following fac- tors: The power supply of the mains and the charging cable are intact. The notes on handling the charging cable and operating unit on the charging cable were observed.
Page 153 150 Driving and parking wallbox/charging station is not equipped with Ending the charging process a connecting cable, insert the plug of the Requirements optional vehicle charging cable into the wall- The vehicle is unlocked, or the vehicle is locked box/charging station socket as far as it will go. and the distance of the key to the vehicle is no Make sure that the inserted charging cable is greater than 1 m.
Page 154 Driving and parking 151 to see if the charging process has ended Unlocking the charging cable connector with the page 150). emergency release Pull cable in the direction of the arrow1 & WARNING Risk of burns from hot compo- disconnect the charging cable connector from nents in the engine compartment the vehicle socket within 30 seconds.
Page 155 152 Driving and parking Unsecured animals may be thrown about the vehicle in the event of an accident, or sudden steering and braking manoeuvres, and injure vehicle occupants. Never leave animals unattended in the vehicle. Always correctly secure animals while driving, e.g.
Page 156 Driving and parking 153 In the following situations the electric parking In addition, the children could also set the brake is also applied automatically: vehicle in motion, for exampleby: The HOLD function keeps the vehicle at a releasing the parking brake. standstill.
Page 157 154 Driving and parking ▌Applying/releasing the electric parking brake Press and hold handle 1. The vehicle is braked as long as you keep the manually handle for the electric parking brake Applying depressed. The vehicle's brake lights light up. The longer the handle for the electric park- ing brake is depressed, the greater the braking force.
Page 158 Driving and parking 155 as aids. They are not a substitute for you paying & WARNING Risk of accident due to restric- attention to your surroundings and do not relieve ted detection performance of vehicle sen- you of your responsibility to adhere to road traffic sors and cameras law.
Page 159 156 Driving and parking Adaptive brake lights ( page 162) Function of ABS (Anti-lock Braking System) ATTENTION ASSIST ( page 162) ABS controls the brake pressure in critical situa- Cruise control ( page 163) and limiter tions: page 163) During braking, for instance, at maximum full- stop braking or if there is insufficient tyre trac- Active Distance Assist DISTRONIC tion, the wheels are prevented from locking.
Page 160 Driving and parking 157 ® ® If ESP is deactivated, ESP will still support ® should only be deactivated in the you when braking. following situations. ® can, within physical limits, monitor and ® Activating/deactivating ESP (Electronic Stability improve driving stability and traction in the follow- Program) ing situations: Multimedia system:...
Page 161 158 Driving and parking case, the warning lamp and warning tone are acti- Function of EBD (Electronic Brakeforce Distribu- vated simultaneously with the braking application. tion) If you apply the brake yourself in a situation detec- EBD has the following characteristics: ted as critical by Active Brake Assist, or apply the monitoring and controlling the braking force on brake during autonomous braking, situation-...
Page 162 Driving and parking 159 If the Active Brake Assist has been switched off or Situation-dependent brake force boosting the functions are restricted, e.g. through activation The situation-appropriate brake-boosting effect of another driving system, the Active Brake Assist may intervene at speeds starting from approx- warning lamp ê...
Page 163 160 Driving and parking The system may be impaired or may not function in In such cases, Active Evasive Steering Assist the following situations: might: In snow, rain, fog, heavy spray, glare, direct issue an unfounded warning or initiate a sunlight or changing light conditions steering intervention If the sensors are dirty, misted up, damaged or...
Page 164 Driving and parking 161 The selector lever is in the h, k or i posi- Deactivating Active Brake Assist tion. It is recommended that Active Brake Assist always be left activated. Active Distance Assist DISTRONIC is deactiva- ted. Select Off. The distance warning function and the autono- Activating the HOLD function mous braking function are deactivated.
Page 165 162 Driving and parking concentration. The system is not a substitute for a Information on Hill Start Assist well-rested and attentive driver. On long journeys, Hill Start Assist holds the vehicle for a short time take regular, timely breaks to allow for adequate when pulling away on a hill under the following recovery.
Page 166 Driving and parking 163 System limits Cruise control and limiter ATTENTION ASSIST is active in the 60 km/h to ▌Function of cruise control 200 km/h speed range. Cruise control regulates the speed to the value If the system is deactivated or is unavailable due to selected by the driver.
Page 167 164 Driving and parking The driving speed is at least 20 km/h. You can limit the speed as follows: The transmission is in position h. Variable: for short-term limitation of the driving speed, e.g. in built-up areas The brake pedal is not depressed. Permanent: for a longer-term speed restriction, Variable limiter e.g.
Page 168 Driving and parking 165 Press J. ® ® If you brake, deactivate ESP , or if ESP inter- The last stored speed is called up and main- venes, cruise control is deactivated. The varia- tained by the vehicle via cruise control, or is ble limiter is not deactivated.
Page 169 166 Driving and parking now take control of the vehicle. The vehicle is not following message appears briefly on the accelerated any further. driver display ç suspended Observe the information on driving systems and be System limits aware of your personal responsibility, otherwise The system may be impaired or inoperative in the you may fail to recognise potential dangers following situations, forexample:...
Page 170 Driving and parking 167 The driver's seat belt is fastened. & WARNING Risk of accident due to insuffi- Active Parking Assist is not active. cient deceleration by Active Distance Assist DISTRONIC DSR is deactivated. Active Distance Assist DISTRONIC brakes your Variable limiter: vehicle with up to 50% of the possible deceler- The variable limiter is selected.
Page 171 168 Driving and parking To activate with a stored speed: press J. Pulling away with Active Distance Assist Active Distance Assist DISTRONIC: remove DISTRONIC your foot from the accelerator pedal. Activate Active Distance Assist DISTRONIC and The last stored speed is called up and main- remove your foot from the brake pedal.
Page 172 Driving and parking 169 If you are driving on German motorways with no detected ahead and speed restrictions ahead are speed limit, the system uses the speed stored for a taken into account. stretch of road with no speed limit as the set Route-based speed adaptation can be activated in speed.
Page 173 170 Driving and parking Varying maximum permissible speeds in indi- When Active Stop-and-Go Assist is active, the sta- vidual lanes, forexample, at toll stations tus display ¬ appears in the driver display. Wet road surfaces, snow or ice System limits The system limits of Active Distance Assist In these situations the driver must intervene DISTRONIC and Active Steering Assist apply to...
Page 174 Driving and parking 171 There are no lane markings in a given lane, or the markings are not easily discernible or change quickly, forexample, in a construction area or junctions. The lane markings are worn away, dark or cov- ered up, forexample, by dirt or snow The distance to the vehicle in front is too small and the lane markings cannot be detected The roadway is narrow and winding...
Page 175 The driver has not touched the steering wheel Mercedes-Benz emergency call centre. for a certain while, or no steering movement is Before the Beginning emergency stop...
Page 176 Driving and parking 173 The Active Emergency Stop Assist is not active in the following case: Active Lane Keeping Assist and Active Steering Assist are switched off. Speed Limit Assist ▌Function of Speed Limit Assist The Speed Limit Assist uses Open Street Map data provided under the Open Database Optical warning only Licence (ODbL) terms.
Page 177 174 Driving and parking After sharp turns and tight bends, when traffic signs are outside the camera's field of vision. If you overtake vehicles with traffic signs which are affixed or attached to them. This display is shown permanently in the vehicle when travelling in countries which do not support Traffic Sign Assist Speed Limit Assist.
Page 178 Driving and parking 175 Displays on the driver display Traffic Sign Assist can detect the following addi- tional signs and, if necessary, analyse the rele- vance of the restrictions using other vehicle sen- sors: in wet conditions slippery road surfaces in fog temporary restrictions exits...
Page 179 176 Driving and parking Warning at red lights: Traffic Sign Assist can warn Warning when the maximum permissible speed is you up to a speed of approximately 70 km/h if you exceeded are about to drive through a red light unintention- The system can warn you if you are about to ally.
Page 180 Driving and parking 177 After sharp turns and tight bends, when traffic Observe the information on driving systems and be signs are outside the camera's field of vision. aware of your personal responsibility, otherwise you may fail to recognise potential dangers If you overtake vehicles with traffic signs which page 154).
Page 181 178 Driving and parking if the road has very wide or very narrow lanes Ã Green: Active Lane Keeping Assist is switched on but not ready. if vehicles are not driving in the middle of their · Grey: Active Lane Keeping Assist is lane switched off or there is a malfunction.
Page 182 Driving and parking 179 You can interrupt a brake intervention at any ▌Activating/deactivating Lane Keeping Assist or time by gently countersteering. Active Lane Keeping Assist Multimedia system: System limits © Settings Assistance No lane-correcting brake intervention occurs in the Lane Keeping Assist Active Lane Select following situations:...
Page 183 180 Driving and parking The field of vision and other functions of the cam- adjacent hatching indicates range necessary era system may be restricted due to additional to fully open the tailgate vehicle attachments (e.g. licence plate bracket or Guide lines at a distance of approximately bicycle rack).
Page 184 Driving and parking 181 Overview of menu Camera views Top view with the image from the front or reversing camera Menu Parking Assistance Warning display of Parking Assist Top view with image from the front camera PARKTRONIC ( page 183) Panorama view Your vehicle from above Top view with image from the reversing cam-...
Page 185 182 Driving and parking Do not use the 360° camera in case of functional limitations. Ensure that there are no persons, ani- mals or objects etc., in the manoeuvring area while manoeuvring and parking. The 360° camera will not function, or will only par- tially function in the following situations: You are driving forwards at a speed greater than approximately 16 km/h.
Page 186 Driving and parking 183 ▌Calling up the 360° camera views using the but- Indications in the media display Vehicles with 360° camera Press button 1. Select Camera views menu. Select the desired view in the multimedia sys- tem ( page 180). Vehicles with reversing camera Ready for display at the front and rear Parking Assist PARKTRONIC...
Page 187 184 Driving and parking Observe also the system limits of the following sys- tems: Reversing camera ( page 179) 360° camera ( page 180) Observe the information on vehicle sensors and cameras, otherwise the system cannot function properly ( page 155). Problems with Parking Assist PARKTRONIC Vehicles with 360°...
Page 188 Driving and parking 185 To start the parking procedure, press the button Active Parking Assist page 186). ▌Function of Active Parking Assist Active Parking Assist will be cancelled in the fol- Active Parking Assist is an electronic parking assis- lowing situations: tance system which uses ultrasound with the assistance of the reversing camera and 360°...
Page 189 186 Driving and parking & WARNING Risk of accident due to vehicle swinging out while parking or pulling out of a parking space While parking or pulling out of a parking space, the vehicle swings out and can drive onto areas of the oncoming lane.
Page 190 Driving and parking 187 & WARNING Risk of accident due to vehicle swinging out while parking or pulling out of a parking space While parking or exiting a parking space, the vehicle swings out and can drive onto areas of the oncoming lane.
Page 191 188 Driving and parking Check the area around your vehicle again before A risk of a collision may arise in the following situa- resuming a paused parking procedure. Ensure that tions, forexample: persons, animals or objects are no longer in the Accelerator pedal or brake pedal is inadver- manoeuvring range.
Page 192 Driving and parking 189 ▌Close-range braking function Close-range braking can prevent collisions with pedestrians when the vehicle is reversing at slow speeds. If the reversing camera detects a person in the vehicle's path, the vehicle can be braked to a standstill. Close-range braking can intervene under the fol- lowing conditions: The vehicle is reversing at a speed slower than...
Page 193 190 Driver display Continue to apply the brake pedal when the Notes on the driver display vehicle is stationary. The driver display shows the following basic infor- Press the j button on the DIRECT SELECT mation: lever. Speed and power meter level Apply the parking brake.
Page 194 Driver display 191 sporty driving style or having the air-condition- Function of the power availability display ing system turned on. This range is determined based on past and current consumption figures. Electric energy consumption From start From reset consumption figures take into account all active consumer equipment when it comes to the drive system's operational readiness õ.
Page 195 192 Driver display Scrolling on the menu bar Function of the charge level display Charge level display (example) Charge level display Range according to personal driving style page 190) Range at low consumption ( page 190) Back button Charge level display shows you the state of Main menu button charge of the high-voltage battery.
Page 196 Driver display 193 Ä Active Brake Assist impaired or not func- tioning ( page 160) õ Vehicle ready to be driven ( page 130) ° ECO Assist "Foot off the accelerator" page 135) ¢ ECO Assist route result (example) page 135) ë...
Page 197 194 Driver display Classic Options Calling up or exiting the submenu Navigation To call up: press Touch Control 3. Assistance To exit: press back button 1. Service Browsing through display content or lists On some of these menus, you can choose between Swipe upwards/downwards or to the left/right different display content in the centre display area.
Page 198 Driver display 195 The following information can be displayed on the centre display content: Trip and total distance Distance From start From reset ECO display ( page 134) Range trend display Current consumption ATTENTION ASSIST ( page 162) Track list for the audio display content in the Audio centre display area (example) Navigation (with changing navigation instruc-...
Page 199 196 Driver display Calling up the Service menu The following status displays are available on the assistant display: Driver display: ¸ Green radar waves next to vehicle: Active Service Blind Spot Assist is enabled and ready for The current status of the vehicle is shown on the operation Service menu.
Page 200 Driver display 197 Lane not recommended (grey) Adjusting the instrument lighting Current lane The level of detail in the navigation instruc- tions in the left-hand display section may vary. To zoom in and out on the map directly: swipe upwards or downwards on the Touch Control. If you do not operate anything in Autozoom, the system will reset the scale of the map view already selected after a short time.
Page 201 A call to the Mercedes-Benz Customer Centre was Please note that product scopes can vary initiated using the me button in the overhead con- depending on the model series, year of pro- trol panel ( page 198).
Page 202 To arrange a service appointment: select Call. factors: After your confirmation, the vehicle data is Reason for the initiation of the call sent and the Mercedes-Benz Customer Centre Available mobile radio transmission technology deals with your appointment. The information Activated Mercedes me connect services is then sent to your desired service outlet.
Page 203 An overview of the data transmitted can be found If the multimedia system is available in the vehicle, in the respective terms of use for Mercedes me you can also call the Mercedes-Benz Customer connect services. You can obtain these in the Centre using the multimedia system Mercedes me Portal at: https:// page 198).
Page 204 Make sure that you always keep the Mercedes Please note that the Mercedes me call is a me Apps up to date. Mercedes-Benz service. In the event of an emer- gency always call the national emergency services first or use the Mercedes-Benz emergency call sys- tem ( page 240).
Page 205 202 Mercedes me Calling up a Mercedes me user account Removing the link between the user account and the vehicle Multimedia system: © Apps Mercedes me Requirements: The user profile of the user account that was Vehicle is linked to a user account and Mercedes first linked to the vehicle is selected.
Page 206 C USB ports . illustrations in the Owner's Manual. You can operate the multimedia system with the MBUX stands for Mercedes-Benz User Experience. following central control elements: Touch Control Overview of the MBUX multimedia system...
Page 207 204 MBUX multimedia system Home screen overview =9Ì: Swipe in the direction of the arrow (navigate) a Press (confirm) G Returns to the previous display 6 Makes or accepts a call ~ Rejects or ends a call To increase volume: swipe upwards To reduce volume: swipe down 8 To switch off the sound: press ß...
Page 208 MBUX multimedia system 205 To save the destination in the digital map: Press the touchpad. touch the touchscreen and hold until a mes- Moving the digital map sage is shown. Swipe in all directions. To set the volume on a scale: touch the touchscreen and move the finger to the left or Using the following functions with a two-finger right.
Page 209 206 MBUX multimedia system minute after switching on the vehicle and can be To operate the radio: "Show me the list of operated from all seats. Further information and radio stations." examples of voice commands can be found in the To operate media: "Switch on random play- Digital Owner's Manual.
Page 210 MBUX multimedia system 207 If one of the pre-requisites listed is missing or Favourites if no user profile has been selected, the data Favourites offer you quick access to frequently described in the following section will be saved used applications. 100 favourites are available in in the vehicle as the standard setting.
Page 211 208 MBUX multimedia system Switch Protect content on or off. Configuring and deleting suggestions Switch Access protection on or off. Select ©. When access protection is switched off, your Select Settings. user profile can be viewed from any seat and Select System.
Page 212 Internet and a Mercedes me user Further information about software updates can be account. found at https://me.secure.mercedes-benz.com To complete software updates via WLAN, the vehicle must be connected to an external Failure of the media display WLAN hotspot.
Page 213 210 MBUX multimedia system The use of the vehicle data tariff by external Setting up a Wi-Fi hotspot devices is not available in all countries. Requirements: Using the multimedia system as a Wi-Fi hotspot The Wi-Fi function is activated on the multime- dia system and the communication device to Select MBUX...
Page 214 MBUX multimedia system 211 The Wi-Fi function on the mobile phone and Multimedia system: Internet access via Wi-Fi must be activated © Settings System Reset (see the manufacturer's operating instruc- When resetting the system, personal data and set- tions). tings are deleted, for example: Select Search for access.
Page 215 212 MBUX multimedia system Navigation overview The following map types are available: Daytime display Digital map Night-time display Satellite map If you notice a problem with the digital map you can report this under https:// mapfeedback.here.com/#/report. Navigation module (expanded view) Navigation module (reduced view) Route guidance active: Example: route guidance is active...
Page 216 MBUX multimedia system 213 Multimedia system: Select the destination in the list. The following menu shows the selected desti- © Navigation ª nation with the address information and a cor- responding map section. The menu enables the route to be calculated. Observe the notes on the MBUX multimedia system ( page 203).
Page 217 214 MBUX multimedia system To share a destination: select Ç Share. Selecting alternative routes This option allows you to scan the displayed Overview of route after start has been QR code. switched on and a route has been calculated, To save a destination as a favourite: select the function is available.
Page 218 MBUX multimedia system 215 Move two fingers together on the media dis- The traffic delay is displayed for the current play. route. The smallest value for the display for traffic delays is a minute. Moving the map Displaying hazard warnings When the map is displayed, swipe in any direc- If hazard warnings are available these can be tion with one finger on the media display.
Page 219 Only one mobile phone at a time can be connected Mercedes-Benz does not guarantee the accu- via Smartphone Integration to the multimedia sys- racy of the information provided in relation to tem. Also for use with two phone mode with smart- the car park or parking area.
Page 220 MBUX multimedia system 217 The transfer of this data is used to optimise com- Under Ä you have the following options: munication between the vehicle and the mobile Bookmarks & history phone. Reading mode To do this, and to assign several vehicles to the Request mobile website mobile phone, a vehicle identifier is randomly gen- Websites cannot be shown while the vehicle is...
Page 221 218 MBUX multimedia system Radio and media Overview of the symbols and functions in the media menu Symbol Designation Function Play Select to start or continue playback. Pause Select to pause the playback. Repeat a track Select to repeat the current track or the active playlist. Select once: the active playlist is repeated.
Page 222 There is a user account for the https:// www.mercedes.me. from a mobile phone network provider via the Mercedes me Portal. The vehicle is linked to the Mercedes me user The functions and services are country- account. dependent. For more information, consult a Mercedes-Benz service centre.
Page 223 220 MBUX multimedia system Multimedia system: © Radio Select TuneIn Radio. The TuneIn menu appears. The last station set starts playing. The connection quality depends on the local mobile phone reception. Sound settings Overview of functions in the Sound menu The setting options and functions available depend on the sound system fitted.
Page 224 Transporting 221 & WARNING Risk of injury if unsuitable Notes on loading guidelines climbing aids are used & WARNING Risk of injury from unsecured In the event that you use openings in the body- objects in the vehicle work or attachments as steps, you could: When objects are unsecured or inadequately Slip and/or fall.
Page 225 222 Transporting If there are cuts, holes, deformations, crushed affect the driving characteristics and could areas or other damage damage the floor covering. If there is damage to clamping elements or fas- Distribute the load evenly. When doing teners so, ensure that the overall centre of grav- ity of the load is always as low and close If the load compartment floor or loading area has to the centre as possible and between...
Page 226 Transporting 223 Use the lashing points or the tie-down eyes Securing loads and guide rails in the rear compartment. Notes on load securing Only use lashing materials, such as lashing nets and lashing straps, which have been tes- * NOTE Damage to the vehicle if the maxi- ted in accordance with current standards (e.g.
Page 227 224 Transporting Overview of lashing points Example: guide rails Example: variable lashing points in the guide rails Guide rails Tie-down eye Do not attempt to modify or repair the lashing points, tie-down eyes or lashing materials. Read the information on qualified specialist workshops page 22).
Page 228 Transporting 225 tie-down eye from being released unintention- ally, e.g. if the tie-down eye is stepped on Check that tie-down eye is seated cor- rectly. The tie-down eye cannot be moved. Removing Turn metal retaining ring so that it is paral- lel to the long axis of tie-down eye 2.
Page 229 226 Transporting Pull the loose end of the tensioning straps There is a risk of injury, particularly in the down in the direction of the arrow until ten- event of braking manoeuvres or abrupt sioning straps are tight. changes in direction. Fold tensioning element down to achieve Always stow objects in such a way that...
Page 230 Transporting 227 Fold up luggage compartment partition 1. Opening the stowage compartments Make sure that luggage compartment partition is always folded down when the vehicle is moving. Folding down the luggage compartment partition Fold down luggage compartment partition until it engages. Pull handle in the direction of the arrow.
Page 231 To avoid damage to the vehicle, use roof and rear luggage racks that have been Fold luggage compartment partition down. tested and approved for Mercedes-Benz. Carrier systems * NOTE Vehicle damage due to failure to Notes on carrier systems observe the maximum permissible clear- ance height &...
Page 232 Transporting 229 If you have installed a rear bicycle rack on the tail- gate, the additional weight will restrict the assis- tance offered by the pneumatic springs when you open the tailgate. You will then need more force to open the tailgate. At outside temperatures below freezing point, you should provide additional sup- port for the tailgate after opening it in order to pre- vent it from lowering unintentionally.
Page 233 You can obtain further information concerning the servicing of your vehicle from a qualified specialist Notes on special service requirements workshop, e.g. a Mercedes-Benz service centre. The prescribed service interval is based on normal You will find information about operating fluids vehicle use.
Page 234 Maintenance and care 231 Non-operational times with the battery disconnec- Observe the following before performing tasks in the engine compartment: Switch off the vehicle. The ASSYST PLUS service interval display can cal- culate the service due date only when the battery Never touch the danger zone surrounding is connected.
Page 235 232 Maintenance and care Keep items of clothing and hair away from moving parts. & WARNING Risk of fire‑ and injury from antifreeze If antifreeze comes into contact with hot com- ponent parts in the engine compartment, it may ignite. Allow the drive system to cool down before you top up the antifreeze.
Page 236 Topping up the coolant and the cooler. Use only coolant approved for Mercedes-Benz to Allow the drive system to cool down and avoid damaging the drive cooling system. touch only the components described Refer to the information on coolant below.
Page 237 234 Maintenance and care Topping up the washer fluid To avoid damage to the vehicle, deactivate these systems in the following or similar situa- tions: when towing in a car wash * NOTE Damage due to unsuitable car wash Before driving into a car wash make sure that the car wash is suitable for the vehi- cle dimensions.
Page 238 Do not clean the following components Use a mild cleaning agent, e.g. a car shampoo approved for Mercedes-Benz. with the high-pressure cleaner: electrical components Carefully spray the vehicle with water and dry off with a chamois. Do not point the water jet plug connectors directly into the air inlet grille.
Page 239 In the event that you use openings in the body- recommended for Mercedes-Benz. work or attachments as steps, you could: Do not use dry cloths, abrasive cleaning agents Slip and/or fall.
Page 240 Maintenance and care 237 Exterior lighting Notes on the cleaning and care of the interior Clean the lenses with a wet sponge and mild & WARNING Risk of injury from plastic parts cleaning agent, such as car shampoo. breaking off after the use of solvent-based Use only cleaning agents or cloths suitable for care products plastic lenses.
Page 241 Clean with a damp microfibre cloth. or waxes. Otherwise you may damage If very dirty: use a cleaning agent recommen- the finish. ded for Mercedes-Benz. Do not attach stickers, films or similar materi- Clean with a damp cloth and a 1% soap solu- als.
Page 242 Breakdown assistance 239 ▌Setting up the warning triangle Emergency Removing the safety vest The safety vest is located in the door stowage compartment in the driver's door. Remove the safety vest out of the door stow- age compartment. Safety vests can also be stored in the door stowage compartment of the front passenger door.
Page 243 The Mercedes-Benz emergency call system is This allows measures for rescue, recovery or activated at the factory. Using the Mercedes- towing to a Mercedes-Benz Service Centre to Benz emergency call system is free of charge. be initiated quickly. Overview of the Mercedes-Benz emergency call The SOS button in the overhead control panel flashes until the emergency call is finished.
Page 244 Mercedes-Benz emergency call centre. emergency call. This allows measures for rescue, recovery or towing to a Mercedes-Benz Service Centre to be initiated quickly. Flat tyre If the Mercedes-Benz emergency call system can-...
Page 245 242 Breakdown assistance You will find a sticker with the Mercedes-Benz & WARNING Risk of explosion due to elec- Service24h telephone number e.g. on the B-pillar trostatic charge on the driver's side, for example. Electrostatic charge can ignite the highly explo- In the event of a flat tyre, the following options are sive gas mixture in the battery.
Page 246 Breakdown assistance 243 If you have to disconnect the 12‑V‑battery, contact * NOTE Damage to the high-voltage battery a qualified specialist workshop. due to temperatures that are too low or Observe the safety notes and protective measures too high when handling batteries. If, during storage or transport (for example, in Risk of explosion a container), the vehicle is exposed to temper-...
Page 247 HOLD function Overview of permissible towing methods Active Parking Assist In the event of a breakdown, Mercedes-Benz rec- To avoid damage to the vehicle, deactivate ommends that you have the vehicle transported these systems, for example, while towing or in instead of towed.
Page 248 Breakdown assistance 245 Secure the towing device. A discharged battery has the following effects: The vehicle cannot be switched on. * NOTE Damage due to incorrect connec- It is not possible to release or apply the park- tion of the tow bar or improper use of the ing brake.
Page 249 246 Breakdown assistance Loading the vehicle for transport Fitting/removing the towing eye * NOTE Damage due to incorrect attach- * NOTE Damage to the vehicle due to incor- ment rect use of the towing eye The vehicle may be damaged when lashing to When a towing eye is used to recover a vehicle, chassis components.
Page 250 You will find the maximum load capacity of the e.g. a Mercedes-Benz service centre. jack stated on the adhesive label attached to Your vehicle cannot be started by tow-starting.
Page 251 248 Breakdown assistance Place the jack and vehicle tool kit in the tool Stowage compartment in the rear holder. Opening the stowage compartment Replace cover of the tool holder. Tighten clamping strap 4. Closing the stowage compartment Put on cover 2. Turn top rotary catch anti-clockwise and bottom rotary catch...
Page 252 M+S tyres. Using summer tyres at very cold temperatures could cause tears to form, thereby cuts in the tyres damaging the tyres permanently. Mercedes-Benz punctures in the tyres cannot accept responsibility for this type of dam- tears in the tyres age.
Page 253 250 Wheels and tyres Once you have fitted the M+S winter tyres, take To prevent hazardous situations: the following measures: Drive carefully. Restart the tyre pressure monitoring system Never fit more than one emergency page 253) spare wheel or spare wheel that differs in Check the tyre pressure ( page 253) size.
Page 254 The outward appearance of a tyre does For safety reasons, only use snow chains not permit any reliable conclusion about the tyre approved by Mercedes-Benz. pressure. The snow chains must be retightened after The difference in pressure between the tyres driving approximately 1 km.
Page 255 252 Wheels and tyres apply for cold tyres under various operating condi- missible. However, in a partially laden vehicle, the tions, i.e. load and/or speed of the vehicle. ride is not as comfortable and energy consumption is only minimally reduced. In addition, wear is If one or more tyre sizes precede a tyre pressure, greater in the middle of the tyre contact surface.
Page 256 Wheels and tyres 253 ▌Checking the tyre pressure with the tyre pres- Tyre pressure monitoring system sure monitoring system ▌Function of the tyre pressure monitoring system The system checks the tyre pressure and the tyre Requirements temperature of the tyres fitted to the vehicle by The vehicle is switched on.
Page 257 Bear in mind the following related topic: accessories which have been specially Notes on tyre pressure ( page 251) approved by Mercedes-Benz for your vehicle. These tyres have been specially adapted for use with driving systems and driving safety sys- Changing a wheel ®...
Page 258 Accessories that are not approved for your vehicle Run in new tyres at moderate speeds for the by Mercedes-Benz , or are not being used cor- first 100 km. rectly, can impair operating safety.
Page 259 Apply the parking brake. 245/45 R 18 XL 245/45 R 19 XL Move the front wheels to the straight-ahead Mercedes-Benz recommends that you stay position. within a wheel size group when changing a Shift to j. tyre. In this way, you avoid having to recode Switch off the vehicle.
Page 260 Only use the vehicle-specific jack that has gon nut of jack so that the lettering been tested and approved by Mercedes-Benz AUF/UP is visible. to raise the vehicle. If the jack is used incor- rectly, it could tip over while the vehicle is raised.
Page 261 For safety reasons, only use wheel bolts which When doing so, jack may move to one of have been approved by Mercedes-Benz and for the side support surfaces. the wheel in question. Clean the wheel and wheel hub contact surfa- Removing a wheel ces.
Page 262 (summer tyres, winter tyres) You can obtain information about tyres that have been specially designed and approved for your vehicle from a Mercedes-Benz Service Centre. Not all wheel/tyre combinations can be fitted at the factory for all countries.
Page 263 260 Wheels and tyres Tyres Tyres Light-alloy wheels 245/55 R17 XL 106H 7 J x 17 H2 ET 51 R18 (only for vehicles with air suspension and a permissible axle load of 1,750 kg on the rear axle). Tyres Light-alloy wheels 245/50 R18 XL 104H 7.5 J x 18 H2 ET 52 Replace the emergency spare wheel after...
Page 264 Wheels and tyres 261 Fitting and removing the spare wheel Removing the spare wheel under the rear of the vehicle Take the wheel wrench and auxiliary tool for the spare wheel lifter out of the vehicle tool kit Hook wheel wrench into loop of extraction page 247).
Page 265 262 Wheels and tyres Pull wheel wrench and auxiliary tool the spare wheel lifter out of the opening for the spare wheel winch. Close the spare wheel winch opening with cover cap 1. Stow wheel wrench and auxiliary tool for the spare wheel lifter in the vehicle tool kit.
Page 266 Technical data 263 Information on the technical data This could jeopardise the operating safety of the vehicle. The technical data was determined in accordance Have the low-reflection exterior aerial fit- with EU Directives. The given data only applies to ted at a qualified specialist workshop. vehicles with standard equipment.
Page 267 Terrestrial Trunked 10 W accordance with 2014/53/EU Radio (TETRA) Besides the typical frequencies for mobile commu- 380 – 460 MHz nication cars by Mercedes-Benz make use of the following automotive radio applications. Mobile telephony Mobile telephony 0.5 W 3G/4G/5G There are no restrictions on use of the following...
Page 268 Technical data 265 Technology Frequency range Transmission output/magnetic field strength Block Heater Remote Control, 868 MHz (868.0–868.6 MHz) ≤ 25 mW ERP Garage Door Opener Block Heater Remote Control, 869 MHz (868.7–869.2 MHz) ≤ 25 mW ERP Garage Door Opener Bluetooth, Kleer, RLAN, wireless 2.4 GHz ISM band (2400–...
Page 269 266 Technical data Technology Frequency range Transmission output/magnetic field strength LTE FDD20 (832–862 MHz / 23 dBm (0.2 W) 791–821 MHz) LTE TDD38 (2570–2620 MHz / 23 dBm (0.2 W) 2570–2620 MHz) Further information and updates are available at the following web address: https://regulatoryradioinformation.corpinter.net/ vans/vans/en Importer information for regulatory radio compo-...
Page 270 Mercedes-Benz warranty or goodwill gestures. You can identify operating fluids approved by Mercedes-Benz by the following labels on the con- tainer: MB-Freigabe (e.g. MB-Freigabe 325.5) MB-Approval (e.g. MB-Approval 325.5)
Page 271 If an inappropriate coolant is used, the engine work care ( page 235). cooling system is not sufficiently protected Only use brake fluid approved by Mercedes-Benz in against overheating and corrosion at high out- accordance with MB-Freigabe or MB-Approval side temperatures.
Page 272 Technical data 269 ▌Coolant capacities Refrigerant ▌Notes on refrigerant Engine cooling system Observe the notes on operating fluids Model Capacity page 267). Your vehicle's climate control system may be All models About 22.6 l filled with R134a refrigerant. R134a refrigerant contains fluorinated greenhouse gas.
Page 273 270 Technical data Vehicle data All models Information on vehicle dimensions Vehicle width including 2249 mm exterior mirrors The following section contains important technical data for your vehicle. Your vehicle documents con- Vehicle width exclud- 1928 mm tain further vehicle-specific and equipment- ing exterior mirrors dependent technical data such as vehicle dimen- sions and weights.
Page 274 Technical data 271 Energy content and charging times High-voltage battery 90 kWh Type Lithium-ion Usable energy content 90 kWh Charging time – Mode Approx. 40 min Supply type: AC with up to 110 kW Standard: EN 62196-2 charging power Style: Type 2 Charging time –...
Page 275 272 Technical data Guide rails The nominal tensile strength of the lashing points of a guide rail is 350 daN, if you observe the fol- lowing: the load on the load compartment floor is secured to two lashing points on the rail the distance to the nearest load-securing point on the same rail is approximately 1 m.
Page 276 Display messages and warning and indicator lamps 273 Scroll through the display messages by swiping Display messages upwards or downwards on the left-hand Touch Introduction Control. ▌Notes on display messages To exit the display: press the G back but- ton. &...
Page 277 274 Display messages and warning and indicator lamps Occupant safety Display messages Possible causes/consequences and Solutions Front passenger airbag * The front passenger airbag has been disabled even though an adult or disabled See Owner's a person of adult build is on the front passenger seat. If additional Manual forces are exerted onto the seat, the system could measure an exces- sively low weight.
Page 278 Display messages and warning and indicator lamps 275 Display messages Possible causes/consequences and Solutions Ensure that no objects have become trapped beneath the front passenger seat. Check the status of automatic front passenger airbag shutoff page 31). If necessary, visit a qualified specialist workshop immediately. PRE-SAFE inoperative * The PRE‑SAFE ®...
Page 279 276 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions You may suffer an electric shock if you touch the damaged com- ponents of the high-voltage on-board electrical system. Have the restraint system checked and repaired immediately at a qualified specialist workshop.
Page 280 Display messages and warning and indicator lamps 277 Display messages Possible causes/consequences and Solutions Recognition of a restraint system malfunction: The 6 restraint system warning lamp does not light up when the vehicle is switched on. The 6 restraint system warning lamp lights up continuously or repeatedly during a journey.
Page 281 278 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * If incorrect installation or the electrical connection of a rear seat is the cause, you can rectify the fault yourself: Switch off the vehicle. 2nd seat row, left Mal- With the vehicle switched off, check the correct installation function See Owner's page 91) and the electrical connectors (...
Page 282 Display messages and warning and indicator lamps 279 Display messages Possible causes/consequences and Solutions * If incorrect installation or the electrical connection of a rear seat is the cause, you can rectify the fault yourself: Switch off the vehicle. 3rd seat row, left Mal- With the vehicle switched off, check the correct installation function See Owner's page 91) and the electrical connectors (...
Page 283 280 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The electrical connector of a rear seat is malfunctioning. With the vehicle switched off, check the correct installation page 91) and the electrical connectors ( page 86) of all rear seats.
Page 284 Display messages and warning and indicator lamps 281 Display messages Possible causes/consequences and Solutions Drive on carefully. ® Have ABS and ESP checked immediately at a qualified spe- cialist workshop. * ABS, BAS, Hill Start Assist and ESP ® as well as its driving safety sys- tems are temporarily unavailable.
Page 285 282 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions ÷ * ESP ® , BAS and Hill Start Assist are unavailable due to a malfunction. Self-diagnosis is not yet complete, for example. ATTENTION ASSIST is deactivated and other driving systems could be currently unavailable automatically deactivated.
Page 286 Display messages and warning and indicator lamps 283 Display messages Possible causes/consequences and Solutions é * Based on certain criteria, ATTENTION ASSIST has detected fatigue or increasing lapses in concentration on the part of the driver. A warning tone also sounds. ATTENTION ASSIST: If necessary, take a break.
Page 287 284 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Speed Limit Assist inop- * Speed Limit Assist is malfunctioning. erative Drive on. Stop the vehicle in accordance with the traffic conditions and restart the vehicle. If the display message does not disappear: consult a qualified spe- cialist workshop.
Page 288 Display messages and warning and indicator lamps 285 Display messages Possible causes/consequences and Solutions ä * AIRMATIC is functioning only to a limited extent. The vehicle's han- dling characteristics may be affected. * NOTE The tyres on the front axle or the fenders could be Fault Drive at max.
Page 289 286 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions ê * The view of the multifunction camera is restricted. Possible causes: Dirt on the windscreen in the field of vision of the multifunction camera ð Heavy precipitation or fog Mist on the inside or outside of the windscreen: in certain weather conditions, mist can form on the inside or outside of the wind-...
Page 290 Display messages and warning and indicator lamps 287 Display messages Possible causes/consequences and Solutions Active Distance Assist * A warning tone also sounds. currently unavailable Active Distance Assist DISTRONIC has been switched off and is tem- See Owner's Manual porarily non-operational. The following causes are possible: The function is impaired due to heavy rain or snow.
Page 291 288 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Stop the vehicle in accordance with the traffic conditions and restart the vehicle. If the display message does not disappear: consult a qualified spe- cialist workshop. Active Lane Keeping * Active Lane Keeping Assist is malfunctioning .
Page 292 Display messages and warning and indicator lamps 289 Display messages Possible causes/consequences and Solutions Active Steering Assist * Active Steering Assist is temporarily unavailable due to multiple emer- currently unavailable gency stops. due to multiple emer- Take over the steering and stop in accordance with the traffic con- gency stops ditions.
Page 293 290 Display messages and warning and indicator lamps Parking assistance systems Display messages Possible causes/consequences and Solutions PARKTRONIC inopera- * Parking Assist PARKTRONIC is malfunctioning. tive See Owner's Manual When the causes have been eliminated, the system will be available again.
Page 294 Display messages and warning and indicator lamps 291 Display messages Possible causes/consequences and Solutions * The high-voltage battery's state of charge is too low. Pre-entry climate & control cannot be switched on. Charge the high-voltage battery ( page 140). Currently unavailable Charge high-voltage bat- tery * You have attempted to switch on pre-entry climate control more than...
Page 295 292 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions ô * The state of charge of the high-voltage battery has reached the reserve level. Charge the high-voltage battery ( page 140). Reserve level Charge high-voltage battery Please charge the high- * Due to a possible drop in the temperature of the high-voltage battery, voltage battery.
Page 296 Display messages and warning and indicator lamps 293 Display messages Possible causes/consequences and Solutions * The coolant level is too low. * NOTE Damage to the drive system due to insufficient coolant Avoid long journeys with insufficient coolant. Top up coolant See Own- er’s Manual Have the cooling system of the drive system checked at a quali- fied specialist workshop.
Page 297 294 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Reduced drive system * The drive system is outside the operating temperature range, e.g. due performance See Own- to extreme outside temperatures. er's Manual Drive system power output is reduced. The yellow O reduced power warning lamp is lit.
Page 298 Display messages and warning and indicator lamps 295 Display messages Possible causes/consequences and Solutions * A malfunction has occurred in the high-voltage battery. Output and range will be severely restricted. Switch the vehicle off and lock it. Performance severely After waiting for a short time, unlock the vehicle and start it again. limited If the display message appears again: Drive on carefully.
Page 299 296 Display messages and warning and indicator lamps Brakes Display messages Possible causes/consequences and Solutions Check brake pads See * The brakepads have reached their wear limit. Owner's Manual Consult a qualified specialist workshop. * There is insufficient brake fluid in the brake fluid reservoir. &...
Page 300 Display messages and warning and indicator lamps 297 Display messages Possible causes/consequences and Solutions To apply: Release and then apply the electric parking brake manually page 154). To release: Apply and then release the electric parking brake manually. If it is not possible to apply the electric parking brake or the red ! indicator lamp continues to flash: Do not continue driving! Contact a qualified specialist workshop.
Page 301 298 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The red ! indicator lamp is lit. You have attempted to release the electric parking brake with the vehicle switched off. Parking brake Switch on Switch on the vehicle.
Page 302 Display messages and warning and indicator lamps 299 Display messages Possible causes/consequences and Solutions & WARNING Risk of an accident from driving with a flat tyre The tyres can overheat and cause a fire. The driving characteristics as well as the steering and braking may be greatly impaired.
Page 303 300 Display messages and warning and indicator lamps Battery Display messages Possible causes/consequences and Solutions * The 12 V battery is no longer being charged and the state of charge is too low. * NOTE Possible damage to the drive system if you continue Stop vehicle See Own- driving er's Manual...
Page 304 Display messages and warning and indicator lamps 301 Display messages Possible causes/consequences and Solutions Á * The key can no longer be detected during a journey and may no lon- ger be in the vehicle. If the key is no longer in the vehicle and you switch off the vehicle: Key not detected (red You can no longer start the vehicle.
Page 305 302 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Stop the vehicle immediately in accordance with the traffic condi- tions. Secure the vehicle against rolling away. Close the bonnet. * In addition, a warning tone sounds while the vehicle is in motion. The display shows the open door or doors.
Page 306 Display messages and warning and indicator lamps 303 Display messages Possible causes/consequences and Solutions To start engine, shift to * You have attempted to start the vehicle in transmission position k or either P or N Shift the transmission to position j or i. Apply brake to deselect * You have tried to shift the transmission to position h, k or i with- P position...
Page 307 304 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Until then, always select park position j manually before you switch off the vehicle. Before leaving the vehicle, apply the electric parking brake. Transmission Malfunc- * The transmission is malfunctioning. The transmission automatically tion Stop switches to neutral i.
Page 308 Display messages and warning and indicator lamps 305 Display messages Possible causes/consequences and Solutions Adaptive Highbeam * Adaptive Highbeam Assist Plus is temporarily unavailable. Assist Plus currently The system limits have been reached ( page 107). unavailable See Owner's When the causes have been eliminated, the system will be available Manual again.
Page 309 306 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions & DANGER Risk of fatal injuries due to restraint system malfunc- tions Components in the restraint system may be activated unintention- ally or not deploy as planned in an accident. In the event of an acci- dent, the high-voltage on-board electrical system may not be deacti- vated as intended.
Page 310 Display messages and warning and indicator lamps 307 Safety systems Warning/indicator lamp Possible causes/consequences and Solutions ÷ * The yellow ESP ® warning lamp flashes while the vehicle is in motion. ® or traction control intervenes because there is a risk of skidding or at least one wheel is spinning.
Page 311 308 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions Drive on carefully. ® Have ESP checked at a qualified specialist workshop. *The yellow electric parking brake indicator lamp flashes or is lit. The parking brake is malfunctioning. Note the messages on the driver display.
Page 312 Display messages and warning and indicator lamps 309 Warning/indicator lamp Possible causes/consequences and Solutions Stop the vehicle as soon as possible, paying attention to road and traffic conditions. Do not continue driving. Consult a qualified specialist workshop. Do not top up the brake fluid. Stop the vehicle immediately in accordance with the traffic condi- tions.
Page 313 310 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions ä * The red AIRMATIC warning lamp is lit. A fault has occurred in AIRMATIC. * NOTE The vehicle's driving characteristics will have changed Suspension warning lamp significantly.
Page 314 Display messages and warning and indicator lamps 311 Warning/indicator lamp Possible causes/consequences and Solutions *The red warning lamp lights up while the drive system is on. Û There is a malfunction in the drive system. High-voltage battery The high-voltage battery's state of charge is too low. warning Note the messages on the driver display.
Page 315 312 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions You could then lose control of the vehicle. Observe the recommended tyre pressures. Adjust the tyre pressure if necessary. Stop the vehicle without steering or braking suddenly. Pay attention to the traffic conditions.
Page 316 Index 313 Active Stop-and-Go Assist 1, 2, 3 ... Function..........170 360° Camera Adaptive brake lights......... 162 Button..........183 Adaptive cruise control......169 Care........... 236 Function..........180 Adaptive Highbeam Assist Plus Opening the camera cover (revers- Function..........107 ing camera)........180 Switching on/off.........
Page 317 Towing (both axles on the ground)..244 Transporting the vehicle...... 246 Bad weather light........107 Bulbs............110 BAS............156 Basic information........27 Battery Calling the customer centre for High-voltage battery......243 Mercedes-Benz......... 198 Key............54 Cameras On-board electrical system battery 360° Camera........180 (12 V)..........242...
Page 318 Index 315 Care........... 236 Charging station, mode 3....147 Information......... 155 Configuring weekly profile....143 Reversing camera....... 179 Ending the charging process....150 Fast charging station, mode 3/4..147 Car key............53 Flexible charging system Pro....145 Car wash Indicator lamps on vehicle socket..144 Automatic car wash......
Page 319 316 Index Children Co-driver seat Avoiding dangers in the vehicle..... 40 Adjusting electrically......77 Basic instructions......... 39 COC papers, CERTIFICATE OF CON- Cigarette lighter........100 FORMITY..........263 City lighting..........107 Cockpit............6 Classic menu display content Coffee cup symbol........162 Selecting..........
Page 320 Index 317 Data protection rights......... 26 2nd seat row, left Battery Data storage (example)........280 Data protection rights......26 2nd seat row, left Check electronic control units......24 electrical connection See Owner's Onboard Logic Unit....... 25 Online services........25 Manual (example).......
Page 321 318 Index currently unavailable See Rear seat monitoring cur- Owner's Manual........281 rently unavailable See Owner's currently unavailable See Manual..........280 ÷ Owner's Manual........282 Rear seat monitoring restric- Dynamic low beam inopera- ted See Owner's Manual..... 280 tive............. 305 Release parking brake....
Page 322 Index 319 Active Distance Assist inoperative..286 Check brake pads See Owner's Active Distance Assist off....286 Manual..........296 Active Lane Keeping Assist cur- Check low beam setting (left/right- rently unavailable See Owner's side traffic)......... 305 Manual..........288 Check tyre(s)........298 Active Lane Keeping Assist func- Consult workshop without changing tions restricted See Owner's...
Page 323 320 Index DISTRONIC..........165 PARKTRONIC inoperative See Own- Door er's Manual......... 290 Activating/deactivating the auto- Place the key in the marked space matic locking mechanism...... 57 See Owner's Manual......300 Ambient lamp........113 Please charge the high-voltage bat- Locking/unlocking emergency key..57 Opening (from the inside)......
Page 324 Index 321 Electric mode........128 General driving tips......131 EASY-ENTRY easy entry and exit feature Limited braking effect (salt-treated Installing/removing (rear bench seat)..91 roads)..........132 Using (luxury rear seat)......87 New brake disks/brake linings.... 132 Using (rear bench seat)......91 Parking brake........
Page 325 322 Index Setting up the warning triangle.... 239 Fault message Driver's display........273 Emergency braking Electric parking brake......154 Favourites..........207 Emergency key Fire extinguisher........239 Locking/unlocking the door....57 First aid Removing/inserting......54 First-aid kit (soft-sided)....... 239 Emergency operation mode First-aid kit (soft-sided)......
Page 326 Suitable seats........47 Headlamp flashing........105 Identification plate........266 Headlamp range control......107 Immediate pre-entry climate control..126 Help call Immobiliser..........70 Mercedes-Benz emergency call sys- tem............. 240 Implied warranty......... 23 High beam Importer information Activating/deactivating....... 105 Regulatory radio information....266 Adaptive Highbeam Assist Plus....
Page 327 324 Index Storage location........247 Light adjustment when driving Stowage compartment (rear)....248 abroad..........104 Light switch........104 Jump-start connection....... 244 Low beam........... 104 Motorway mode........107 Parking lights........104 Range..........105 acoustic locking verification signal..53 Rear fog light........105 Battery..........
Page 328 Consenting to the transfer of data..199 Manoeuvering brake function....189 Information on call using overhead Manoeuvring control panel........198 Manoeuvering brake function....189 Mercedes-Benz Customer Centre..198 Manoeuvring assistant Transferred data......... 199 Drive Away Assist........ 188 Mercedes me connect Manoeuvering brake function....189 Accident and Breakdown Manage- ment...........
Page 329 326 Index Mirror heater..........125 On-board computer Displaying the service due date... 230 Mirrors digital inside rear-view mirror....118 On-board diagnostic interface..... 21 Rear visibility........119 On-board electrical system battery (12 Mobile phone Charging..........101 Charging..........244 Frequencies........264 Notes (vehicle battery)......242 Maximum transmission output....
Page 330 Index 327 Parking Protection Active Parking Assist......185 Limited..........35 PARKTRONIC........183 Protection against collision Parking Assist Manoeuvering brake function....189 Active Parking Assist......185 Pulling PARKTRONIC........183 Towing methods........244 Parking Assist PARKTRONIC Pulling away..........162 Activating/deactivating....... 184 Function..........183 Parking assistance systems QR code for rescue card......
Page 331 328 Index Switching seat heating on/off....90 Resetting MBUX reset function......211 Rear seat belt Status indicator........30 Responsibility Driving safety systems......154 Rear seat belt status display......30 Restraint system Rear seating Basic information........27 Bench seat anchorage......82 Basic instructions for children....
Page 332 Index 329 Correct driver's seat position....73 Side window Door control panel........ 12 Problems..........66 Installing/removing (rear bench seat)..93 Side windows Memory function........78 Adjusting..........66 Seating variants in the rear....83 Close with key........66 Side airbag........... 38 Convenience closing......
Page 333 330 Index Speedometer..........191 Switching the rear seat heating on/off..90 Standing lights Switching the rear window heater on/off... 124 Activating/deactivating....... 104 System settings Replacing light bulbs......111 MBUX reset function......211 Start-off assist.......... 162 Overview..........208 Start/stop button Starting the vehicle......130 Switching on the power supply / Table............
Page 334 Index 331 Towing Function..........253 both axles on the ground..... 244 Restarting........... 253 Towing eye Tyre pressure table........251 Fitting/removing......... 246 Tyre temperature Storage location........246 Checking..........253 Towing methods........244 Tyre pressure monitoring system..253 Traffic information........215 Tyre tread..........249 Traffic Jam Assistant........
Page 335 332 Index Implied warranty........23 VIN............266 loading..........246 Vision lock automatically......... 57 Demisting windows......123 lock automatically (MMS)...... 57 Voice assistant Locking/unlocking (from the inside)..56 Voice prompting........206 Locking/unlocking emergency key..57 Lowering..........258 Medical aids......... 23 Parking..........151 Warning system...........
Page 336 Index 333 Overview..........7 Winter operation........250 PASSENGER AIR BAG......31 Winter tyres Washer fluid..........269 Limiter..........165 Notes..........249 Washing by hand........235 Setting the permanent speed limit..165 Washing the engine........235 Wiper blades Wear Care........... 236 Limited protection......... 36 Replacing (rear window)......
Page 340 Publication details Internet Further information about Mercedes-Benz vehicles and about Mercedes-‑Benz AG can be found on the following websites: https://www.mercedes-benz.com https://group.mercedes-benz.com Documentation team You are welcome to forward any queries or sugges- tions you may have regarding this Owner's Manual...
Page 341 Here you can find information on operation, service work and the warranty for your vehicle in printed form. Digital on the Internet You can access the Owner's Manual on the Mercedes-Benz homepage. Digital as an app The Mercedes-Benz Guides app is available free of charge in common app stores. ® Apple Android É4475848412Z102PËÍ...