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Hitachi Advanced Server HA810 User Manual
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Hitachi Advanced Server HA810 User Manual

Hitachi Advanced Server HA810 User Manual

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Hitachi Advanced Server HA810
User Guide
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hitachi Vantara assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.
MK-90HAS8000-00
December 2020

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Summary of Contents for Hitachi Advanced Server HA810

  • Page 1 User Guide This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hitachi Vantara assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Materials. “Materials” mean text, data, photographs, graphics, audio, video and documents. Hitachi reserves the right to make changes to this Material at any time without notice and assumes no responsibility for its use. The Materials contain the most current information available at the time of publication.
  • Page 3 Getting help Hitachi Vantara Support Connect is the destination for technical support of products and solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara Support Connect for contact information: https://support.hitachivantara.com/en_us/ contact-us.html. Hitachi Vantara Community is a global online community for Hitachi Vantara customers, partners, independent software vendors, employees, and prospects.
  • Page 4 Preface Hitachi Advanced Server HA810 User Guide...
  • Page 5 Table of Contents Component identification ................9 Front panel components ..........................9 8 SFF ............................... 9 4 LFF ............................... 9 10 SFF NVMe/SAS Combo ........................10 Front panel LEDs and buttons ........................11 8 SFF/10 SFF ............................11 4 LFF ..............................13 UID button functionality ........................
  • Page 6 Remove the 8 SFF drive backplane ......................47 Release the cable management arm......................47 Setup ......................48 Optimum environment ..........................48 Space and airflow requirements ......................48 Temperature requirements ......................... 49 Power requirements ..........................49 Electrical grounding requirements ...................... 50 Connecting a DC power cable to a DC power source ................
  • Page 7 Secondary PCI riser options ......................... 98 Installing a secondary full-height PCI riser cage option ............... 98 Installing a secondary low-profile PCIe slot riser cage option ............102 Installing an expansion board in the secondary riser cage ..............103 Installing an accelerator or GPU in the secondary riser cage ............106 Smart array controller options ........................
  • Page 8 Smart Storage Administrator ........................166 MR Storage Administrator ......................... 167 StorCLI ................................ 168 USB support ............................... 168 External USB functionality ......................... 168 Redundant ROM support ........................... 168 Safety and security benefits ......................168 Keeping the system current ........................168 Updating firmware or system ROM ....................168 Drivers ..............................
  • Page 9 Component identification Front panel components 8 SFF Item Description Serial label pull tab Display port (optional) Optical drive (optional) USB 2.0 port (optional) USB 3.0 port iLO Service Port The operating system does not recognize this port as a USB port. SAS/SATA drive bays 4 LFF Item...
  • Page 10 Item Description iLO Service Port The operating system does not recognize this port as a USB port. USB 3.0 port SAS/SATA drive bays 10 SFF NVMe/SAS Combo Item Description Serial label pull tab Systems Insight Display (optional) USB 3.0 port SAS/SATA/NVMe drive bays When the 10 SFF NVMe/SAS backplane option is installed, NVMe drives must be installed in bays 9 and 10.
  • Page 11 Front panel LEDs and buttons 8 SFF/10 SFF Item Description Status UID button/LED Solid blue = Activated Flashing blue: • 1 Hz = Remote management or firmware upgrade in progress • 4 Hz = iLO manual reboot sequence initiated • 8 Hz = iLO manual reboot sequence in progress Off = Deactivated Power On/Standby button Solid green = System on...
  • Page 12 Solid amber = System in standby Off = No power present Health LED Solid green = Normal Flashing green = iLO is rebooting. Flashing amber = System degraded Flashing red = System critical NIC status LED Solid green = Link to network Flashing green = Network active Off = No network activity...
  • Page 13 4 LFF Item Description Status UID button/LED Solid blue = Activated. Flashing blue: • 1 Hz = Remote management or firmware upgrade in progress. • 4 Hz = iLO manual reboot sequence initiated. • 8 Hz = iLO manual reboot sequence in progress.
  • Page 14 Item Description Status Health LED Solid green = Normal. Flashing green = iLO is rebooting. Flashing amber = System degraded. Flashing red = System critical. Power On/Standby button Solid green = System on. and system power LED Flashing green = Performing power on sequence.
  • Page 15 Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan NIC LEDs Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active.
  • Page 16 Description Status Over temp LED Off = Normal Amber = High system temperature detected Amp Status LED Off = AMP modes disabled Solid green = AMP mode enabled Solid amber = Failover Flashing amber = Invalid configuration Power cap LED Off = System is in standby, or no cap is set.
  • Page 17 Health LED System Status Systems Insight Display LED power and color DIMM (amber) Amber Green DIMM in slot X is in a pre-failure condition. Over temp (amber) Amber Green The Health Driver has detected a cautionary temperature level. Over temp (amber) Amber The server has detected a hardware critical temperature level.
  • Page 18 Rear panel components Item Description Slot 1 PCIe3 Slot 2 PCIe3 Slot 3 PCIe3 (optional - requires second processor) Power supply 2 (PS2) Power supply 1 (PS1) Video port NIC ports (if equipped) iLO Management Port Serial port (optional) USB 3.0 ports FlexibleLOM (optional) Rear panel LEDs Component identification 18...
  • Page 19 Item Description Status UID LED Solid blue = Identification is activated. Flashing blue = System is being managed remotely. Off = Identification is deactivated. iLO 5/standard Solid green = Activity exists. NIC activity LED Flashing green = Activity exists. Off = No activity exists. iLO 5/standard Solid green = Link exists.
  • Page 20 System board components Item Description FlexibleLOM connector Primary (processor 1) PCIe riser connector System maintenance switch Front display port/USB 2.0 connector x4 SATA port 1 x4 SATA port 2 x2 SATA port 3 x1 SATA port 4 Front power/USB 3.0 connector Optical/SATA port 5 Energy pack connector microSD card slot...
  • Page 21 System maintenance switch descriptions Position Default Function Off = iLO security is enabled. On = iLO security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1, 2, 3 Off = No function On = Restore default manufacturing settings Reserved —...
  • Page 22 DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Item Description Example...
  • Page 23 Table Continued Item Description Example Data width on DRAM x4 = 4-bit x8 = 8-bit x16 = 16-bit Memory generation PC4 = DDR4 Maximum memory speed 2133 MT/s 2400 MT/s 2666 MT/s 2933 MT/s CAS latency P = CAS 15-15-15 T = CAS 17-17-17 U = CAS 20-18-18 V = CAS 19-19-19 (for RDIMM, LRDIMM)
  • Page 24 Item Description Definition Capacity 16 GiB Rank 1R (Single rank) Data width per DRAM chip x4 (4 bit) Memory type NN4=DDR4 NVDIMM-N Maximum memory speed 2667 MT/s Speed grade V (latency 19-19-19) DIMM type RDIMM (registered) Other — NVDIMM 2D Data Matrix barcode The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone or other device.
  • Page 25 NVDIMM LED identification Item LED description LED color Power LED Green Function LED Blue NVDIMM-N LED combinations State Definition NVDIMM-N Power NVDIMM-N Function LED (green) LED (blue) AC power is on (12V rail) but the NVM controller is not working or not ready.
  • Page 26 NVDIMM Function LED patterns For the purpose of this table, the NVDIMM-N LED operates as follows: • Solid indicates that the LED remains in the on state. • Flashing indicates that the LED is on for 2 seconds and off for 1 second. •...
  • Page 27 Item Description Example Unique ID number 8089-A2-1802-1234567 Model number NMA1XBD512G2S Capacity 128 GB 256 GB 512 GB QR code Includes part number and serial number Component identification 27...
  • Page 28 Processor, heatsink, and socket components Item Description Heatsink nuts Processor carrier Pin 1 indicator Heatsink guide/keying feature Alignment post Heatsink keying frame Symbol also on the processor and frame. Device numbers 8 SFF device bay numbering Component identification 28...
  • Page 29 8 SFF + 2 SFF device bay numbering Item Description Box 1, bays 1-8 Box 2, bays 1 and 2 4 LFF device bay numbering 10 SFF NVMe/SAS backplane option device bay numbering When the 10 SFF NVMe/SAS backplane option is installed, NVMe drives must be installed in bays 9 and 10. The other bays support a mix of NVMe and SAS drives.
  • Page 30 Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity. No drive activity. Do not remove Solid white Do not remove the drive.
  • Page 31 NVMe SSD LED definitions The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal/traffic flow. CAUTION: Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing. The Do not remove LED flashes to indicate that the device is still in use.
  • Page 32 Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activit Rotating green Drive activity y ring No drive activity Solid green The drive is a member of one or more logical drives.
  • Page 33 Item Status Definition Flashing white The drive ejection request is pending. The drive has been ejected. Power Solid green Do not remove the drive. The drive must be ejected from the PCIe bus prior to removal. Flashing green The drive ejection request is pending. The drive has been ejected.
  • Page 34 CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of time if the server does not have the optimal number of fans installed. Although the server might boot, Hitachi Vantara does not recommend operating the server without the required fans installed and operating.
  • Page 35 The loss of a single fan rotor (one standard fan) causes loss of redundancy. The loss of two fan rotors (two standard fans or one high-performance fan) causes the server to initiate a shutdown. The high-performance fans are used for 8 SFF +2 SFF NVMe and 10 SFF drive configurations when NVMe drives are installed in the server.
  • Page 36 Smart array P824i-p MR Controller Components Item Description Internal SAS port 1i Internal SAS port 2i Internal SAS port 3i Internal SAS port 4i Controller backup power cable connector Internal SAS port 5i Internal SAS port 6i Component identification 36...
  • Page 37 Infiniband HDR/Ethernet 940QSFP 56x16 adapter LEDs Link LED status Description A link has not been established. Solid amber Active physical link exists Blinking amber 4 Hz blinking amber indicates a problem with the physical link. Solid green A valid logical (data activity) link exists with no active traffic.
  • Page 38 Table 1: Ports Item Port Description Management port 1GbE RJ45 Network interface port 10/25G SFP+ based Network interface port 10/25G SFP+ based LEDs The DSP DSC-25 2p SFP28 Card is a dual-port, single-slot, half-height, half-length (HHHL) SFP28 network adapter. It has LEDs for Link (L) and Activity (A) for each port.
  • Page 39 Item Status Description Flashing green Passing traffic; flashing frequency indicates traffic Solid amber Link fault System status LED System is not powered Solid amber Power is up, software has not booted yet Solid green System is up and fully operational Component identification 39...
  • Page 40 Operations Power up the server To power up the server, use one of the following methods: • Press the Power On/Standby button. • Use the virtual power button through iLO. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
  • Page 41 WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 5. After performing the installation or maintenance procedure, slide the server into the rack: a.
  • Page 42 The access panel slides to a closed position. 3. Tighten the security screw on the latch, if needed. Remove the hot-plug fan Procedure 1. Observe the following alert: IMPORTANT: After removing a high-performance (dual-rotor) fan, install or replace the fan within 60 seconds.
  • Page 43 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. To replace the component, reverse the removal procedure.
  • Page 44 Install the primary PCI riser cage Procedure 1. Install the PCI riser cage. 2. Install the access panel (Install the access panel). 3. Install the server into the rack (Installing the server into the rack). 4. Connect each power cord to the server. 5.
  • Page 45 Remove the secondary PCI riser cage Procedure Observe the following alert: CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Back up all server data. Power down the server (Power down the server).
  • Page 46 Install the secondary PCI riser cage Procedure 1. Install the PCI riser cage. 2. If needed, install expansion boards (Installing an expansion board in the secondary riser cage). 3. Install the access panel (Install the access panel). 4. Install the server into the rack (Installing the server into the rack). 5.
  • Page 47 Remove the 8 SFF drive backplane Procedure 1. Back up all server data. 2. Power down the server (Power down the server). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
  • Page 48 Setup 47...
  • Page 49 • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. Hitachi Advanced Server products draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
  • Page 50 CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings. When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow.
  • Page 51 Because of the high ground-leakage currents associated with multiple servers connected to the same power source, Hitachi Vantara recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
  • Page 52 • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hitachi Vantara recommends that a minimum of two people are required for all rack server installations. If the server is installed higher than chest level, a third person may be required to help align the server.
  • Page 53 WARNING: To reduce the risk of fire or burns after removing the energy pack: • Do not disassemble, crush, or puncture the energy pack. • Do not short external contacts. • Do not dispose of the energy pack in fire or water. After power is disconnected, battery voltage might still be present for 1s to 160s.
  • Page 54 • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hitachi Vantara recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
  • Page 55 Procedure 1. Install the server and cable management arm into the rack. For more information, see the installation instructions that ship with the selected rail system. 2. Connect peripheral devices to the server. For more information, see Rear panel components. 3.
  • Page 56 Selecting boot options in UEFI Boot Mode On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. Procedure 1. Press the Power On/Standby button. 2. During the initial boot: • To modify the server configuration ROM default settings, press the F9 key in the Advanced Server POST screen to enter the UEFI System Utilities screen.
  • Page 57 Hardware options installation Introduction Install any hardware options before initializing the server. If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 58 5. Connect the power cord to the power supply. 6. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact a Hitachi Vantara authorized reseller.
  • Page 59 DIMM-processor compatibility The installed processor determines the type of DIMM that is supported in the server: • First-generation Intel Xeon Scalable processors support DDR4-2666 DIMMs. • Second-generation Intel Xeon Scalable processors support DDR4-2933 DIMMs. Mixing DIMM types is not supported. Install only the supported DDR4-2666 or DDR4-2933 DIMMs in the server. Installing a DIMM The server supports up to 24 DIMMs.
  • Page 60 Install the access panel (Install the access panel). Install the server in the rack. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server (Power up the server). Use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory mode. For more information about LEDs and troubleshooting failed DIMMs, see Systems Insight Display combined LED descriptions.
  • Page 61 • A minimum of one regular DIMM: The system cannot have only NVDIMM-Ns installed. • For minimum firmware versions, contact customer support. Installing an NVDIMM CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, and access panel must be installed when the server is powered up.
  • Page 62 Install and connect the Smart Storage Battery, if it is not already installed. • Installing an energy pack in 8 SFF and 4 LFF configurations • Installing an energy pack in the 10 SFF SAS/SATA/NVMe Combo backplane configuration Install any components removed to access the DIMM slots and the Smart Storage Battery. 10.
  • Page 63 • UEFI System Utilities—Use System Utilities through the Remote Console to configure the server for NVDIMM memory options by pressing the F9 key during POST. For more information about UEFI System Utilities, see the (https://knowledge.hitachivantara.com/Documents/Servers). • iLO RESTful API for iLO 5—For more information about configuring the system for NVDIMMs contact customer support.
  • Page 64 System requirements for Persistent Memory module support IMPORTANT: Hitachi Vantara recommends that you implement best practice configurations for high availability (HA) such as clustered configurations. Before installing Persistent Memory modules, make sure that the following components and software are available: A supported HA800 server using second-generation Intel Xeon Scalable processors.
  • Page 65 CAUTION: Failure to properly handle Persistent Memory modules can damage the component and the system board connector. IMPORTANT: Hitachi Vantara recommends that you implement best practice configurations for high availability (HA) such as clustered configurations. Power down the server (Power down the server).
  • Page 66 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b. Remove the server from the rack (Remove the server from the rack). Place the server on a flat, level work surface.
  • Page 67 Configuring the server for Persistent Memory After installing Persistent Memory modules, configure the server for Persistent Memory. IMPORTANT: Always follow recommendations from your software application provider for high-availability best practices to ensure maximum uptime and data protection. A number of configuration tools are available, including: •...
  • Page 68 b. Remove the server from the rack (Remove the server from the rack). Remove the access panel (Remove the access panel). Remove all standard fans from the fan bays. Remove fan blanks from the fan bays, if installed. Install high-performance fans in each of the seven fan bays. If needed, ensure each fan is securely installed by pressing the tab.
  • Page 69 Install the access panel (Install the access panel). 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server). Drive options Depending on the configuration, this server supports SAS, SATA, NVMe, and uFF M.2 drives.
  • Page 70 Installing a hot-plug SAS or SATA drive Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure 1. Remove the drive blank. 2. Prepare the drive. 3. Install the drive. Hardware options installation 69...
  • Page 71 4. Determine the status of the drive from the drive LED definitions (Hot-plug drive LED definitions). Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
  • Page 72 Prerequisites NVMe drives are supported in the 8SFF and 10 SFF server configurations. Before installing this option, be sure you have the following: The components included with the hardware option kit Procedure 1. Observe the following alert: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
  • Page 73 Removing and replacing an NVMe drive An NVMe SSD is a PCIe BUS device. Devices attached to a PCIe bus cannot be removed without allowing the device and the bus to complete and cease signal/traffic flow. Procedure 1. Back up all server data. 2.
  • Page 74 2. Remove the drive blank. 3. Install the drives. Push firmly near the ejection handle until the latching spring engages with the drive bay. 4. Power on the server. To configure the drive, use Smart Storage Administrator. Removing and replacing a uFF drive Procedure 1.
  • Page 75 To remove the drive carrier: To replace the component, reverse the removal procedure. Installing an 8 SFF optical drive Prerequisites Before installing an optical drive, be sure the 8 SFF display port/USB/optical blank option is installed. For more information, see Installing an 8 SFF display port/USB/optical blank option. Procedure 1.
  • Page 76 2. Install the optical drive. 3. Connect the optical drive cable. Hardware options installation 75...
  • Page 77 Prerequisites Universal media bay options are compatible only with the 8 SFF chassis. Hitachi Vantara recommends installing the P816i-a controller to support 10 SAS/SATA drives. For more information, see Installing a smart array P816i-a SR Gen10 Controller option. Additional controller options are available. For additional cabling configurations, contact customer support.
  • Page 78 Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b. Remove the server from the rack (Remove the server from the rack). Remove the access panel (Remove the access panel). Remove the universal media bay blank. Install the 2 SFF SAS/SATA drive cage.
  • Page 79 10. Route and connect the power cable. 11. Install the access panel (Install the access panel). 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
  • Page 80 • T-15 Torx screwdriver • Additional cables, as needed. For more information, see SFF cables. • NVMe drives For more information, contact a Hitachi Vantara authorized reseller. Procedure Back up all server data. Power down the server (Power down the server).
  • Page 81 Remove the primary PCI riser cage (Remove the primary PCI riser cage). Use a T-15 Torx screwdriver to remove the existing riser board. 10. Use a T-15 Torx screwdriver to install the riser provided in the kit in the primary PCI riser cage. 11.
  • Page 82 Installing a 2 SFF Smart Carrier M.2 (SCM) drive cage Prerequisites Hitachi Vantara recommends installing the P816i-a controller to support more than eight SAS/SATA drives. Additional controller options are available. For more information, contact customer support. Before installing this option, be sure you that have the following: •...
  • Page 83 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b. Remove the server from the rack (Remove the server from the rack). Remove the access panel (Remove the access panel).
  • Page 84 NOTE: The following information describes the standard cable routing for this component. For more information, contact customer support. Route and connect the data cable. 10. Route and connect the power cable. 11. Install the access panel (Install the access panel). 12.
  • Page 85 • The components included with the hardware option kit • T-10 Torx screwdriver • An optical drive, if installing For more information, contact a Hitachi Vantara authorized reseller. Procedure Back up all server data. Power down the server (Power down the server).
  • Page 86 Route and connect the data cable. If needed, install an optical drive (Installing an 8 SFF optical drive). 10. Install the access panel (Install the access panel). 11. Install the server in the rack. 12. Connect each power cord to the server. 13.
  • Page 87 • The components included with the hardware option kit • T-10 Torx screwdriver • LFF optical cable option kit • An optical drive For more information, contact a Hitachi Vantara authorized reseller. Procedure Back up all server data. Power down the server (Power down the server).
  • Page 88 Observe the following: NOTE: The following information describes the standard cable routing for this component. For more information, contact customer support. Connect the optical drive cable to the optical drive backplane and to the SATA optical/storage drive connector. 10. Install the access panel (Install the access panel). 11.
  • Page 89 Installing the rear drive riser cage option The rear drive riser cage option supports low-profile PCI riser options in slot 2. Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit •...
  • Page 90 If installed, remove the slot 2 bracket from the primary riser cage. If needed, install the riser board removed in step 7 on the rear drive riser cage bracket. 10. Install the drive cage on the riser cage. Hardware options installation 89...
  • Page 91 11. If needed, install the riser cage bracket on the rear drive riser cage. 12. If needed, install an expansion board (Installing an expansion board in the primary riser cage). 13. Install the rear drive riser cage in the primary riser cage position. 14.
  • Page 92 Hitachi Vantara recommends using embedded SATA solutions when connecting the cable. Other options exist. For more information, contact customer support. 15. Install drives or blanks (Drive options). 16. Install the access panel (Install the access panel). 17. Install the server in the rack.
  • Page 93 Procedure Back up all server data. Power down the server (Power down the server). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b.
  • Page 94 10. Install the following, as needed: • Expansion boards (Installing an expansion board in the primary riser cage) • GPU (Installing an accelerator or GPU in the primary riser cage) • Controllers (Smart array controller options) 11. Install the riser cage (Install the primary PCI riser cage). 12.
  • Page 95 Remove the access panel (Remove the access panel). Remove the primary PCI riser cage (Remove the primary PCI riser cage). If needed, remove any expansion boards installed in the riser cage. Remove the existing riser board from the riser cage. Install the M.2 riser board.
  • Page 96 11. Install the following, as needed: • Expansion boards (Installing an expansion board in the primary riser cage) • Controllers (Smart array controller options) 12. Install the primary PCI riser cage (Install the primary PCI riser cage). 13. Install the access panel (Install the access panel). 14.
  • Page 97 Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack. b. Remove the server from the rack. Remove the access panel. Remove the primary PCI riser cage.
  • Page 98 11. Install the primary PCI riser cage. 12. Install the access panel. 13. Install the server in the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server. Installing an accelerator or GPU in the primary riser cage Use these instructions to install accelerator options, including GPUs, in the server.
  • Page 99 Install the card in the x16 slot in the primary PCI riser cage position. If installing a GPU requiring greater than 75 W, connect the power cable to the primary riser power connector. 10. If the card requires rear support, install the GPU support bracket. 11.
  • Page 100 Prerequisites This option requires a dual processor configuration. Before installing this option, be sure you have the following: • The components included with the hardware option kit • Any expansion boards or controllers you plan to install • T-10 Torx screwdriver •...
  • Page 101 Lift and remove the secondary riser cage latch. Use a T-15 Torx screwdriver to remove the riser cage screw. Install the full height PCIe x16 riser cage latch. Use a T-15 Torx screwdriver to remove the riser cage screw. Hardware options installation 100...
  • Page 102 10. Install the riser cage. 11. Install one of the following, as needed: • Expansion boards (Installing an expansion board in the secondary riser cage) • GPU (Installing an accelerator or GPU in the secondary riser cage) • Controllers (Smart array controller options) 12.
  • Page 103 Installing a secondary low-profile PCIe slot riser cage option When installed, this riser cage provides an additional low profile slot and supports half-length/half-height expansion boards. Prerequisites This option requires a dual processor configuration. Before installing this option, be sure that you have the following: The components included with the hardware option Procedure Observe the following alerts:...
  • Page 104 Install one of the following, as needed: • Expansion boards (Installing an expansion board in the secondary riser cage) • Controllers (Smart array controller options) Install the access panel (Install the access panel). 10. Install the server into the rack (Installing the server into the rack). 11.
  • Page 105 CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. Back up all server data. Power down the server (Power down the server). Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 106 • Full-length Install the expansion board. Hardware options installation 105...
  • Page 107 10. Connect any required internal or external cables to the expansion board. 11. Install the access panel (Install the access panel). 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
  • Page 108 CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. Back up all server data. Power down the server (Power down the server). Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 109 11. Install the card in the riser cage, and then connect any required cables, if applicable. 12. If installing a GPU requiring greater than 75 W, connect the power cable to the primary riser power connector. 13. Install the access panel (Install the access panel). 14.
  • Page 110 Smart array controller options Installing a smart array P408i-a SR Controller option Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-15 Torx screwdriver Procedure Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 111 Connect the cables. Additional cabling options are available. For more information, contact customer support. • 8 SFF • 10 SFF SAS/SATA NVMe Combo Hardware options installation 110...
  • Page 112 • 4 LFF IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p smart array controller, you must: • Connect the controller backup power cable to the controller backup power connector on the system or riser board. • Connect the energy pack cable to the energy pack connector on the system board. Hardware options installation 111...
  • Page 113 Install the access panel (Install the access panel). 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server). Installing a smart array P408i-p SR Controller option Prerequisites Before installing this option, be sure you that have the following:...
  • Page 114 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b. Remove the server from the rack (Remove the server from the rack). Remove the access panel (Remove the access panel).
  • Page 115 10. Install the primary PCI riser cage (Install the primary PCI riser cage). 11. Connect the cables. Additional cabling options are available. For more information, contact customer support. • 8 SFF • 4 LFF IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p smart array controller, you must: •...
  • Page 116 12. Install the access panel (Install the access panel). 13. Install the server in the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server (Power up the server). Installing a smart array P816i-a SR Controller option Prerequisites Before installing this option, be sure that you have the following:...
  • Page 117 Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b. Remove the server from the rack (Remove the server from the rack). Remove the access panel (Remove the access panel).
  • Page 118 IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p smart array controller, you must: • Connect the controller backup power cable to the controller backup power connector on the system or riser board. • Connect the energy pack cable to the energy pack connector on the system board. Install the access panel (Install the access panel).
  • Page 119 11. Remove the riser. 12. Select an available x8 or larger PCIe expansion slot. A x8 physical size slot is required, even though the slot width may be electrically x4 or x1. Hitachi Vantara recommends using a slot that is electrically x8.
  • Page 120 IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p smart array controller, you must: • Connect the controller backup power cable to the controller backup power connector on the system or riser board. • Connect the energy pack cable to the energy pack connector on the system board. 17.
  • Page 121 IMPORTANT: Existing Hitachi Advanced Server products containing first-generation Intel Xeon Scalable processors may not be upgraded to second-generation Intel Xeon Scalable processors at this time. Hitachi Vantara recommends identifying the processor heatsink module components before performing this procedure. See Processor, heatsink, and socket components.
  • Page 122 CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the socket or processor, do not touch the contacts. Power down the server (Power down the server). Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 123 Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-30 Torx screwdriver • 1/4" flat blade screwdriver or nonconductive tool Hitachi Vantara recommends using a nonconductive tool. Procedure Observe the following alerts. Hardware options installation 122...
  • Page 124 CAUTION: The processor assembly must be removed and replaced as a unit. Do not remove the processor from the carrier. CAUTION: When handling the heatsink, always hold it along the top and bottom of the fins. Holding it from the sides can damage the fins. CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 125 c. Lift the processor heatsink assembly up and away from the system board. d. Turn the processor heatsink assembly over and place it on a work surface with the processor assembly facing up. Release the thermal grease adhesion between the processor assembly and heatsink: a.
  • Page 126 e. Separate the processor assembly from the heatsink. The processor remains attached to the carrier. Using an alcohol wipe, remove the existing thermal grease from the processor and heatsink. Allow the alcohol to evaporate before continuing. 10. Remove the plastic cover over the thermal grease on the high-performance heatsink. 11.
  • Page 127 Processor, heatsink, and socket components Item Description Heatsink nuts Processor carrier Pin 1 indicator Heatsink guide/keying feature Alignment post Heatsink keying frame Symbol also on the processor and frame. Hardware options installation 126...
  • Page 128 Installing the Systems Insight Display power module Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 129 Using a Torx T-10 screwdriver, remove the Power/UID/USB assembly. • 8 SFF • 4 LFF Hardware options installation 128...
  • Page 130 Guide the SID cable through the front of the server. 10. Install the SID module into the front panel. Using a T-10 Torx screwdriver, secure the module to the chassis with the screws from the kit. • 8 SFF Hardware options installation 129...
  • Page 131 • 4 LFF 11. Connect the SID cables to the front power button/USB 3.0 connector on the system board. Hardware options installation 130...
  • Page 132 Installing the 4 LFF display port/USB module Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server (Power down the server). Remove all power: a.
  • Page 133 Install the 4 LFF display port/USB module. Route and connect the cable. Hardware options installation 132...
  • Page 134 Install the access panel (Install the access panel). Install the server in the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (Power up the server). Installing the serial cable option Prerequisites Before installing this option, be sure you have the following:...
  • Page 135 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b. Remove the server from the rack (Remove the server from the rack). Remove the access panel (Remove the access panel).
  • Page 136 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server). Installing the Chassis Intrusion Detection switch option Prerequisites Before installing this option, be sure you have the following: •...
  • Page 137 Assemble the connector/cable harness pin openings to the alignment pegs on the DIMM guard. Install the plastic cover on the DIMM guard. Use a T-15 Torx screwdriver to install the DIMM guard, and then connect the cable to the system board. Install the access panel (Install the access panel).
  • Page 138 Installing the FlexibleLOM option Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 139 12. Power up the server (Power up the server). Energy pack options Hitachi Vantara offers two centralized backup power source options to back up write cache content on P-class smart array controllers in case of an unplanned server power outage.
  • Page 140 Smart array MR controllers 24.23.0-0041 Energy pack option configurations In the Hitachi Advanced Server HA810, an energy pack can be installed in two different orientations, depending on configuration: • Installing an energy pack in 8 SFF and 4 LFF configurations •...
  • Page 141 Installing an energy pack in the 10 SFF SAS/SATA/NVMe Combo backplane configuration Prerequisites The energy pack must be installed in this orientation when the 10 SFF SAS/SATA/NVMe Combo backplane is installed. Procedure Power down the server (Power down the server). Remove all power: a.
  • Page 142 Connect the energy pack cable: a. Remove the center fan baffle. b. Connect the energy pack cable to the extender cable. Hardware options installation 141...
  • Page 143 IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p smart array controller, you must: • Connect the controller backup power cable to the controller backup power connector on the system or riser board. • Connect the energy pack cable to the energy pack connector on the system board. c.
  • Page 144 11. Connect each power cord to the power source. 12. Power up the server. Installing an energy pack in 8 SFF and 4 LFF configurations Prerequisites Before installing this option, be sure you that have the components included with the hardware option kit. Procedure Power down the server (Power down the server).
  • Page 145 Install the access panel (Install the access panel). Install the server in the rack. Connect each power cord to the server. Connect each power cord to the power source. 10. Power up the server. Trusted Platform Module 2.0 option Overview Use these instructions to install and enable an TPM 2.0 Kit in a supported server.
  • Page 146 Recovery Mode after BitLocker detects a possible compromise of system integrity or system configuration. • Hitachi Vantara is not liable for blocked data access caused by improper TPM use. For operating instructions, see the TPM documentation or the encryption technology feature documentation provided by the operating system.
  • Page 147 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. Update the system ROM. Locate and download the latest ROM version from https://support.hitachivantara.com/en/user/answers/downloads.html#hardware-download. Follow the instructions on the website to update the system ROM. Power down the server (Power down the server).
  • Page 148 CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased. CAUTION: The TPM is keyed to install only in the orientation shown. Any attempt to install the TPM in a different orientation might result in damage to the TPM or system board.
  • Page 149 Preparing the server for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Do one of the following: a. Install the server in the rack, if necessary. b. Install the server in the enclosure. 4.
  • Page 150 If the following actions were performed, the server reboots a second time without user input. During this reboot, the TPM setting becomes effective. • Changing from TPM 1.2 and TPM 2.0 • Changing TPM bus from FIFO to CRB • Enabling or disabling TPM •...
  • Page 151 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
  • Page 152 Option kit Cable part number Connects from Connects to 876868-001 1 SFF Rear Backplane P816i-a smart array Controller 10 SFF SAS/SATA/NVMe 869675-001 10 SFF backplane, SAS port P408i-a controller Combo backplane 869676-001 10 SFF backplane, ports 1, 2, NVMe riser, ports 1, 2, and 3 and 3 869681-001 10 SFF backplane, port 5...
  • Page 153 8 SFF to ports 1i/2i + 2 SFF to port 3i in the primary 10 SFF premium backplane to ports 1i/2i in the primary 8 SFF backplane to a P408i-a/P816i-a controller A P408i-a controller is shown, but the routing is the same for the P816i-a. Cabling 153...
  • Page 154 2 SFF backplane to P816i-a controller Cabling 154...
  • Page 155 10 SFF NVMe backplane to NVMe riser 2 SFF NVMe backplane to primary riser Cabling 155...
  • Page 156 1 SFF rear backplane to system board SATA 10 SFF backplane to P408i-a controller Additional SFF cabling For more information on the following cables and cabling configurations. For more information, contact customer support. • 8 SFF backplane to P408i-p controller •...
  • Page 157 • 1 SFF rear backplane to P816i-a controller • SFF system power/USB cable LFF cables Option kit Cable part number Connects from Connects to HA800 LFF Internal 869673-001 4 LFF backplane Type -p smart Cable Kit controller, array slot 1 Type -a smart array controller Embedded SATA...
  • Page 158 LFF configuration cable routing NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, contact customer support. 4 LFF backplane to P408i-a controller Additional LFF cabling For more information on the following cables and cabling configurations, contact customer support.: •...
  • Page 159 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Server mode Active Health System Online and Offline iLO 5 Online and Offline Smart Storage Administrator Online and Offline iLO RESTful API...
  • Page 160 When you download and send Active Health System data to Hitachi Vantara, you agree to have the data used for analysis, technical resolution, and quality improvements. The data that is collected is managed according to the privacy statement, available at https://www.hitachivantara.com/en-us/company/legal.privacy.html.
  • Page 161 5 iLO 5 is a remote server management processor embedded on the system boards of Hitachi Advanced Server products. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely. iLO (Standard) comes preconfigured on Hitachi Advanced Server products without an additional cost or license.
  • Page 162 Hitachi Vantara recommends the USB to Ethernet Adapter (part number Q7Y55A). Some servers require an adapter to connect a USB to Ethernet adapter to the iLO Service Port. Hitachi Vantara recommends the Micro USB to USB Adapter (part number 789904-B21).
  • Page 163 Not all versions of an OS are supported. For information about specific versions of a supported operating system, see the OS Support Matrix on ( https://support.hitachivantara.com/en/user/answers/interoperability.html ). Management security HA800 and Hitachi Advanced Server products are built with some of the industry's most advanced security Software and configuration utilities 163...
  • Page 164 Advanced license provides security features that help ensure protection, detection, and recovery from advanced cyber attacks. For more information, see the Hitachi Advance ServerHA800 Security Reference Guide at https://knowledge.hitachivantara.com/Documents/Servers. UEFI System Utilities The UEFI System Utilities is embedded in the system ROM.
  • Page 165 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Boot Options > Boot Mode. 2. Select a setting. • UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating system. • Legacy BIOS Mode—Configures the system to boot to a traditional operating system in Legacy BIOS compatibility mode.
  • Page 166 system BIOS. Prerequisites Embedded UEFI Shell is set to Enabled. Procedure 1. From the System Utilities screen, select Embedded Applications > Embedded UEFI Shell. The Embedded UEFI Shell screen appears. 2. Press any key to acknowledge that you are physically present. This step ensures that certain features, such as disabling Secure Boot or managing the Secure Boot certificates using third-party UEFI tools, are not restricted.
  • Page 167 It also provides recommendations and displays contextual links, helping you to locate the drives/devices that have issues and troubleshoot them. You can also download a report of the devices and their configurations, properties, and settings and send it to Hitachi Vantara support for further troubleshooting.
  • Page 168 HA800 servers support all USB operating speeds depending on the device that is connected to the server. External USB functionality Hitachi Vantara provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures.
  • Page 169 Smart update manager SUM is an innovative tool for maintaining and updating the firmware, drivers, and system software of Hitachi Advanced Server, infrastructure, and associated options. SUM identifies associated nodes you can update at the same time to avoid interdependency issues.
  • Page 170 Updating the firmware from the UEFI Embedded Shell Procedure 1. Access the System ROM Flash Binary component for your server from the Hitachi Vantara Support Center (https://support.hitachivantara.com/en/user/answers/downloads.html#hardware-download). 2. Copy the binary file to a USB media or iLO virtual media.
  • Page 171 For system software and firmware updates, use one of the following sources: • Download the SPV from the Hitachi Vantara website ( https://support.hitachivantara.com/en/user/answers/downloads.html#hardware-download). • Download individual drivers, firmware, or other system software components from the server product page in the Hitachi Vantara Support Center website (https://support.hitachivantara.com/en/user/answers/downloads.html#hardware-download).
  • Page 172 • Error Message Guide for Hitachi Advanced Server HA800 provides a list of error messages and information to assist with interpreting and resolving error messages.
  • Page 173 Removing and replacing the system battery The system battery provides power to the real-time clock. If the server no longer automatically displays the correct date and time, you might need to replace the system battery. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 174 Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of - 12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating...
  • Page 175 Specification Value 13.04 kg (28.74 lb) SFF minimum (one drive, one processor, one power supply, two heatsinks, one smart array controller, five fans) 16.27 kg (35.86 lb) SFF maximum (10 drives, two processors, two power supplies, two heatsinks, one smart array controller, seven fans) 13.77 kg (30.36 lb) LFF minimum (one drive, one...
  • Page 176 Power supply specifications Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply • • 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply •...
  • Page 177 Specification Value Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 5.6 A at 100 VAC 2.7 A at 200 VAC 2.3 A at 240 VDC for China only Maximum rated input power 557 W at 100 539 W at 200 VAC...
  • Page 178 Not applicable to 240 VDC Specification Value Rated input current 9.1 A at 100 VAC 4.4 A at 200 VAC 3.6 A at 240 VDC for China only Maximum rated input power 899 W at 100 867 W at 200 VAC 864 W at 240 VDC for China only BTUs per hour 3067 at 100 VAC...
  • Page 179 Specification Value Maximum rated input power 851 W at 200 848 W at 240 VAC 848 W at 240 VDC for China only BTUs per hour 2905 at 200 VAC 2893 at 240 VAC 2893 at 240 VDC for China only Power supply output —...
  • Page 180 Specification Value BTUs per hour 2964 at 200 VAC 2951 at 230 VAC 2936 at 277 VAC 2943 at 380 VDC Power supply output — Rated steady-state power 800 W at 200 VAC to 277 VAC input Maximum peak power 800 W at 200 VAC to 277 VAC input 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply Specification...
  • Page 181 WARNING: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel. • Connect the equipment to a reliably grounded secondary circuit source. A secondary circuit has no direct connection to a primary circuit and derives its power from a transformer, converter, or equivalent isolation device.
  • Page 182 5884 at 240 VAC Power supply output Specification Value Rated steady-state power 1600 W at 200 VAC to 240 VAC input 1600 W at 240 VDC input Maximum peak power 2200 W for 1 ms (turbo mode) at 200 VAC to 240 VAC input Specifications 183...
  • Page 183 Hitachi Vantara Corporate Headquarters Contact Information 2535 Augustine Drive USA: 1-800-446-0744 Santa Clara, CA 95054 USA Global: 1-858-547-4526 HitachiVantara.com | community.HitachiVantara.com HitachiVantara.com/contact...