Netflix, Pandora, And Vudu Troubleshooting; Internet Connection Troubleshooting - Vizio VBR200W User Manual

Issue
Connected to BD-
TM
Live , but cannot
download files.
Downloaded files
keep pausing during
playback.

Netflix, Pandora, and Vudu Troubleshooting

Issue
The Apps are not
working correctly

Internet Connection Troubleshooting

Issue
I forgot my secure
access code.
Wireless Connection
Issues
Version 3/30/2010
Solution

Test the Internet connection to make sure it is working. For more information, see the
Network Menu section.

The USB storage device should be 1GB or larger with at least 1GB of free space and
formatted FAT32. NTFS and other file systems are not supported.

Try a different USB drive.

Make sure the USB storage device is a USB 2.0 device. If the device is a USB 1.1
device, pausing can occur.
Solution

If you are experiencing an issue with the functionality or features of Netflix, Pandora,
or Vudu, please contact these companies directly.
Netflix: www.netflix.com/help or call 1-866-579-7113
o
Vudu: 888-554-VUDU (8838)
o
Pandora: http://www.pandora.com/support/
o
Note: VIZIO is not responsible for customer service related to content and/or services
provided by the third parties who create the Apps. Any questions or requests for service
relating to the content or services should be made directly to the specific App service
providers.
Solution

Refer to the user manual for your wireless router or contact the manufacturer of either
your router or your Internet Service Provider if they provided the router for you.

Refer to the user manual for your wireless router or contact the manufacturer of either
your router or your Internet Service Provider if they provided the router for you.

Make sure the Internet connection is set up correctly.
home network on page 18 for detailed information.

Test the Internet connection to make sure it is working.
page 35 for detailed information.

Disable MAC address filtering in your wireless router.

Your player only supports Shared WEP, not Open WEP. Change your router settings
to Shared WEP. Refer to the user manual for your wireless router or contact your
router manufacturer.

Update your wireless router or device with the latest software available from the
manufacturer's website.

Use the correct password and or passphrase to connect to a secured network.

Check the network connectivity with other devices (such as a laptop or desktop
computer). If these devices also cannot connect, please reference your wireless
device's User Manual for further configuration assistance.

Try a wired (Ethernet) cable directly from your broadband modem's output connection.
A wired connection may deliver a more consistent connection depending on
the conditions in your home environment.
www.VIZIO.com
45
VIZIO VBR200W User Manual
See Connecting to your
See the Network Menu on