Red Hat NETWORK SATELLITE 5.2 Installation Manual page 52

Chapter 7. Troubleshooting
df -h
In addition to log files, you can obtain valuable information by retrieving the status of your RHN
Satellite Server and its various components. This can be done with the command:
service rhn-satellite status
In addition, you can obtain the status of components such as the Apache Web server and the
RHN Task Engine individually. For instance, to view the status of the Apache Web server, run the
command:
service httpd status
If the Apache Web server isn't running, entries in your /etc/hosts file may be incorrect. Refer
Section 7.3, "Host Not Found/Could Not Determine FQDN"
to
possible solutions.
To obtain the status of the RHN Task Engine, run the command:
service taskomatic status
For more information, see
To obtain the status of the Satellite's Embedded Database, if it exists, run the command:
service rhn-database status
To determine the version of your database schema, run the command:
rhn-schema-version
To derive the character set types of your Satellite's database, run the command:
rhn-charsets
If the administrator is not getting email from the RHN Satellite Server, confirm the correct email
addresses have been set for traceback_mail in /etc/rhn/rhn.conf.
If the traceback mail is marked from dev-null@rhn.redhat.com and you would like the address to be
valid for your organization, include the web.default_mail_from option and appropriate value in /
etc/rhn/rhn.conf.
If importing/synchronizing a channel fails and you can't recover it in any other way, run this command
to delete the cache:
rm -rf temporary-directory
Section 6.2.2.1, "Preparing Channel Content ISOs"
Note that
be /var/rhn-sat-import/.
48
Section 8.7.1.1, "Maintaining the RHN Task
for a description of this problem and
Engine".
suggested that this temporary directory