Questions And Answers - Red Hat NETWORK PROXY SERVER 4.1.0 Installation Manual

32 Chapter 6. Troubleshooting
Table 6-1. Log Files

6.3. Questions and Answers

This section contains the answers to the most frequently asked questions regarding in-
stalling and configuring an RHN Proxy Server solution.
1. After configuring the RHN Package Manager how can I determine if the local packages
were successfully added to the private RHN channel?
Use the command to
rhn_package_manager -l -c "name_of_private_channel"
list the private channel packages known to the RHN Servers. Or visit the RHN Web inter-
face.
After subscribing a registered system to the private channel, you can also execute the com-
mand on the registered system and look for the packages from
up2date -l --showall
the private RHN channel.
2. How can I determine whether the clients are connecting to the Squid server?
The file logs all connections to the Squid server.
/var/log/squid/access.log
3. The Red Hat Update Agent on the client systems does not connect through the RHN
Proxy Server. How can I resolve this error?
Make sure that the latest version of the Red Hat Update Agent is installed on the client
systems. The latest version contains features necessary to connect through an RHN Proxy
Server. The latest version can be obtained through the Red Hat Network by issuing the com-
mand as root or from http://www.redhat.com/support/errata/. Also,
up2date up2date
be advised that since the RHN Proxy Server acts as a caching mechanism for RHN, the
setting in on client systems is redundant
httpProxy /etc/sysconfig/rhn/up2date
and probably unnecessary.
The RHN Proxy Server is an extension of Apache. See Table 6-1 for its log file location.
4. My RHN Proxy Server configuration does not work. Where do I begin troubleshooting
it?
Make sure is owned by root.apache with the permis-
/etc/sysconfig/rhn/systemid
sions 0640.
Read the log files. A list is available at Table 6-1.