Red Hat NETWORK - USER REFERENCE GUIDE 1.2 User Reference Manual page 59

Frequently Asked Questions 59
Q: Who will be using my information?
A: Your personal information is yours, not ours. Tell us how you would like us to use
it, and we will listen.
We never sell our customers' personal information or provide it to others without
making it clear that we intend to do so at the time the information is collected. If
you receive any sort of communication from Red Hat that you find intrusive, whether
via phone, email, or regular mail, let us know so we can make sure it doesn't happen
again.
Q: What happens if I do not give my personal information?
A: You can still use the RHN service. RHN only needs to know which version of Red
Hat Linux you are running, the architecture of your system, and which packages you
want to receive notifications about. RHN does not require any personal information.
Even your email address is optional.
However, you can not receive email notifications if you do not supply an email ad-
dress. And you'll need to provide additional information to access the Red Hat Net-
work web site. We ask for this information to help us better support you and protect
your security.
Q: What will the Network be in 6 months? What are your plans for the Network?
A: The Red Hat Network available now is just the beginning of our plans for it. Be-
ginning in December 2000, some of the new RHN features include unlimited sys-
tem registration and system groups, multiple administration levels, quality of service
monitoring for Internet applications, security evaluation and analysis, product dis-
counts, and kickstart replication technology.
In Early 2001, expect to see application configuration and management, system health
monitoring, high performance file and messaging proxies, certified ISV applications,
and network-enabled system replication.
Q: I forgot my username and password. How do I access my account?
A: Go to the Red Hat Network web site. In the Member Login section is a "Forgot
Your Password" link. Click the link and complete the form. Your password will be
sent to your email address.