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This chapter describes how to process key recovery requests and how to recover
stored encrypted data when the encryption key has been lost. This service is
available only when the Data Recovery Manager subsystem is installed. The Data
Recovery Manager Agent Services page allows certified agents to accomplish these
tasks.
This chapter contains the following sections:
•
Finding and Recovering Keys
•
Recovering Keys
•
Viewing Key Service Requests
Finding and Recovering Keys
If an end user loses a private encryption key or if a key's owner is unavailable, data
encrypted with that key cannot be read unless a copy of the private key was
archived when the key was created. The archived key can then be recovered and
used to read the data.
As a Data Recovery Manager agent, you manage key recovery using the Data
Recovery Manager's Agent Services page. You can search through archived keys,
either to view them or to initiate a key recovery. Once you have initiated key
recovery, a minimum number of designated key recovery agents are required to
authorize the recovery. Key recovery agents may or may not also be certified Data
Recovery Manager agents.
Recovering Encrypted Data
Chapter 6
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