Discover your Lenovo computer ® Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com • Width: 145.0 mm (5.7 inches) Dimensions • Height: 340.0 mm (13.3 inches) • Depth: 278.0 mm (10.9 inches) Weight (without packaging) Maximum configuration as shipped: 5.9 kg (13 lb) 1.
– USB-C to DP: 3840 x 2160 pixels, 60 Hz • Connect to USB-C accessories to help expand your • USB-C (3.2 Gen 1) connector computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 2) connector • USB-C (Thunderbolt 3) connector •...
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Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.
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To manage cables of devices (such as the keyboard and the mouse) with a smart cable clip: 1. Pull the cables through the dents in the clip. 2. Install the clip as shown. V50t Gen 2 User Guide...
1. Click the action center icon in the Windows notification area, and enable the Bluetooth feature. 2. Right-click the Bluetooth icon. 3. Select Go To Settings ➙ Add Bluetooth or other device ➙ Bluetooth. 4. Select a Bluetooth device, and then follow the on-screen instructions. Use the optical drive (for selected models) If your computer has an optical drive, read the following information.
3. Press the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Padlock Locking the computer cover through a padlock prevents unauthorized access to the inside of your computer.
Kensington-style cable lock Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock. Log in to your computer securely This section provides secure ways to log in to your computer with a password or your face. UEFI BIOS passwords You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer.
You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.
The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
2. Select Security ➙ Cover Tamper Detected and press Enter. 3. Select Enabled and press Enter. 4. Press F10 or Fn+F10 to save the changes and exit. If the cover presence switch is enabled and the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer.
Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Main ➙ System Time & Date and press Enter. 3. Set the system date and time as desired. 4.
4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
Microsoft constantly makes updates to the Windows 10 operating system. Before installing a particular Windows 10 version, check the compatibility list for the Windows version. For details, go to: https://support.lenovo.com/us/en/solutions/windows-support To change the BIOS settings: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2.
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8. Move the jumper back to the standard position. 9. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets. 10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1. 11.
3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 25 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 49. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. • If the computer has a secondary power switch on the rear of the The computer does not start up when you computer, ensure that it is switched on.
Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
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Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
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Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.
Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.
Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...
Problem Solution • Disable any background programs, such as AntiVirus or Desktop The playback is slow or choppy. Themes. • Ensure that video resolution is less than 1152 x 864 pixels. • Ensure that the disc is in the drive with the shiny side of the disc facing down.
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.
Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com...
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
Computer cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
Replacing steps Optical drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. 2. Remove the front bezel. See “Front bezel” on page 38. 3.
Removal steps Drive bay assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. 2. Remove the front bezel. See “Front bezel” on page 38. V50t Gen 2 User Guide...
Removal steps Hard disk drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
Removal steps Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 38. 2.
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3. Remove the drive bay assembly. See “Drive bay assembly” on page 40. Replacement steps Chapter 7 CRU replacement...
Coin-cell battery Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel connector assignments (configurations). A coin-cell battery keeps this information active when you turn off the computer.
Note: After installing a new coin-cell battery, reset the system date and time in the UEFI BIOS menu. PCI Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: • To replace the Intel Optane memory, go to https://support.lenovo.com/docs/tg_ssd • The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: –...
Removal steps Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety. Keep fingers and other parts of your body away from hazardous, moving parts.
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2. Remove the front bezel. See “Front bezel” on page 38. 3. Remove the drive bay assembly. See “Drive bay assembly” on page 40. 4. Disconnect the power supply assembly cables from the system board. Removal steps V50t Gen 2 User Guide...
• Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
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keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
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Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
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Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to Lenovo V50t Gen 2, machine types: 11QB, 11QC, 11QD and 11QE. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Operating environment Maximum altitude (without pressurization) • Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft) • Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft) Temperature • Operating: From 10°C (50°F) to 35°C (95°F) •...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.
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