Atlantis NEO User Manual

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User Manual
Hot Beverage Dispensers
NEO
CLASSIC
2/3/4 LANE
2/3/4 LANE
SELECT
COMPACT
MULT I OPTIONS
2 OPTIONS

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Summary of Contents for Atlantis NEO

  • Page 1 User Manual Hot Beverage Dispensers CLASSIC 2/3/4 LANE 2/3/4 LANE SELECT COMPACT MULT I OPTIONS 2 OPTIONS...
  • Page 2 User’s Manual Current publication in July 2025 First published in April 2017 Marketed By: VENDING UPDATES INDIA PVT. LTD. Plot No. 35, Sector 155, Noida, District Gautam Budh Nagar, Uttar Pradesh - 201310, INDIA. Customer Care: +91 85888 25888 service@atlantisplus.com Disclaimers: Accessories shown are not part of the standard product package.
  • Page 3: Table Of Contents

    Contents Page No. S. No. Letter From the Company Product Features Introduction - Models Installation Guidelines Installation of Atlantis Compact General Safety Instructions Connecting The Electricity Supply Programming Mode Operational Guidelines Beverage Dispensing Daily Cleaning Operation Daily Canister Filling/Jar Changing Operation...
  • Page 4: Letter From The Company

    POWER SUPPLIES AT THE REAR OF THE APPLIANCE. Please be sure to follow the instructions in the operating guideline for a long life of the product. We do hope that you will enjoy using your Atlantis Hot Beverage Dispenser PAGE NO.
  • Page 5: Product Features

    Hot Beverage Dispenser Product Feature: Climate Designed to suit Indian climatic conditions Heat Fair Fall Snowfall Function Indicating LCD display Thermal protection for over heat Suitable for Single Phase Operation Compact Design Introduction Models: MODELS DESCRIPTION Hot Beverage Dispenser 2 Lane Hot Beverage Dispenser 3/4 Lane Multi Option Hot Beverage Dispenser...
  • Page 6: Installation Guidelines

    User’s Manual 1.0 - Installation Guidelines 1.1 Locating the Machine: 1.1.1 The machine is suitable for indoor use only, sited in an area with a recommended ambient temperature not below 10° C and not exceeding 35° C. (image a) (Image a) 1.1.2 Prior to moving the machine to its location, ensure that there is su cient access to ensure adequate ventilation.
  • Page 7: Installation Of Atlantis Compact

    Hot Beverage Dispenser 1.2.6 Installation of Atlantis Compact Open the cover of the water reservoir on top of the machine and fill with water. Open the front door and remove the canisters. Fill the canisters with beverage mix powder. Replace the canisters and close the door.
  • Page 8: Programming Mode

    Membrane Switch Touch Panel The Atlantis 2 Lane is a fully programmable machine which can be customized to the customer's requirements. The machine uses two types of keypads depending on the model purchased, the programming instructions are similar in both cases. Please follow the simple instructions below to program your machine: Press the STOP switch for 3 seconds and the machine enters the programming mode.
  • Page 9 Press HALF again and ENTER the old password followed by the new password twice. Press HALF again and the machine display shows “returns to the regular MAKE YOUR CHOICE mode”. 1.5.2 Programming of Atlantis 3/4 Lane: Membrane Switch B E V 1 B E V 2...
  • Page 10 User’s Manual The 3 and 4 lane machines are programmed in a very similar manner to the Atlantis 2 Lane. The main differences have been highlighted. The five buttons are named BEV 1, BEV 2, BEV 3, BEV 4, STOP. BEV 1 and BEV 2 buttons does the same function as the COFFEE/TEA button to increase/decrease time and toggle to enable or disable functions.
  • Page 11 On saving (press key 3) flush setting it shows Temperature: 88° C which we can adjust temp 75 to 99° C (Atlantis recommend 85° C for better taste) save the temperature by Key 3. Next window will show Set Default?: NO by pressing Key 1 it can be change to Yes on enabling it, It will restore all the settings, temp etc.
  • Page 12: Operational Guidelines

    User’s Manual POWDER 1 The premix quantity strength can be INCREASED or DECREASED simply by pressing the RESPECTIVE keys. NOTE: THE MAXIMUM QUANTITY OF POWDER THAT CAN BE DISPENSED AT POWDER 2 A PARTICULAR SETTING OF WATER IS PRESET. THIS IS DONE TO ENSURE PROPER MIXING.
  • Page 13: Beverage Dispensing

    Hot Beverage Dispenser Important: If the water fails to fill correctly or leaks, turn off the machine before investigating the fault check the LCD display on the front of the machine to ensure that the water has heated to the correct temperature and that the machine is in ready mode. 2.2 Beverage Dispensing: 2.2.1 Switch On the machine.
  • Page 14 User’s Manual b) To clean plastic cup lower remove the plastic cup lower, as you can see the image (b) Image (b) c) To clean mixi base lower rotate it clockwise and remove, as you can see the image (c) Image (c) d) To clean mixi base rotate it anti clockwise and remove, as you can see the image (d)
  • Page 15: Daily Canister Filling/Jar Changing Operation

    Hot Beverage Dispenser 2. Canister (image-g) on weekly basis. Carefully remove the Canister from its position & Clean it . set it back to the position after cleaning. Image (g) 3. Ensure the drip tray empty and clean drip trey (image-h) on weekly basis.
  • Page 16 User’s Manual 3. After filling the powder in the canister cover the canister outlet by the cap, as you can see the image (c) Image (c) 2.4.2 Jar Changing Operation: 1. In case of changing of water jar disconnect the machine, as you can see the image (a).
  • Page 17: Descaling

    Hot Beverage Dispenser 2.4 .3 Descaling: Descaling is in three stages: Descaler is caustic!!! Preparation Always follow the instruction on Descaling the descaler package. Rinsing Descaling Frequency: Please descale your machine once in six months or after 10000 cups - which ever is earlier Descaling Method: 1.
  • Page 18: Service Guidelines

    User’s Manual 3.0 - Service Guidelines 3.1 Basic trouble shooting chart Problem Cause & Remedy 1. If display shows 1. Check loose connections continuity at heater/ "Heating…" for more than fuse/ holder relay/ terminals. 10 minutes. 2. Check loose connections at main controller card connector &...
  • Page 19 Hot Beverage Dispenser 5. As soon as machine is 1. Check correct rating of MCB. switched on power supply 2. Change main lead if machine doesn’t trip then trips. replace main lead permanently. 3. Open one connection of hot tank if adapter trips again then replace the hot tank.
  • Page 20: Exploded View And Parts List

    User’s Manual 3.2 Exploded view with spare list PAGE NO.
  • Page 21: Part Name

    Hot Beverage Dispenser Part’s Name PART PART Parts Name Parts Name Membrane Switch Relay Lock With Key Back Plate Controller Card Puncturing Tube Waste Water Tray Funnel Waste Water Tray Lid Water Inlet Door Hinge Plastic Cup Upper Exhaust Fan Plastic Cup Lower Exhaust Fan Cover HBD Gasket...
  • Page 22: Part Replacement Process Of All Critical Components

    User’s Manual 3.3 Part replacement process of all critical components: Object / Part Technical data Name Pump 24 V DC/<350 mA 24 V DC/<400 mA Solenoid Valve Whipper Motor 24 V DC/11-16500 RPM Gear Motor 24 V DC/90/140 RPM DC Fan 24 V DC Controller Card With LCD Display...
  • Page 23 Hot Beverage Dispenser 3.3.1 Part replacement process of Hot Tank (boiler): Step 1: Unplug the machine. Remove the Step 2: Begin with removing the internal back plate of your machine. Your machine wire (element leads.) hot tank will look like this. Step 4: Remove the hot tank pipe, steam Step 3: Remove the drain set.
  • Page 24 User’s Manual 3.3.2 Part replacement process of Gear Motor: Step 1: Unplug the machine. Remove Step 2: Begin with removing the mating the back plate of your machine. Your connectors. machine will look like this. Step 4: Remove and replace the gear Step 3:-Unbolt the gear motor screw.
  • Page 25 Hot Beverage Dispenser 3.3.3 Part replacement process of Whipper Motor: Step 1: Unplug the machine. Remove the Step 2: Begin with removing the mating back plate of your machine. Your machine connectors. hot tank will look like this. Step 3: Open the front door of your Step 4: Remove the plastic cups (Upper machine with help of key.
  • Page 26: Controller Card

    User’s Manual 3.3.4 Part replacement process of Controller Card: Step 1: Open the front door of your Step 2: Open the front door screw. machine with the help of key. Step 3: Remove the screw of door sheet. Step 4: Remove the connector. Step 5: Remove the controller card Step 6: Remove &...
  • Page 27 Hot Beverage Dispenser 3.3.5 Part replacement process of Pump: Step 1: Unplug the machine. Open the Step 2 : Remove the 4 screw of front door of your machine with help of key. plate. Step 3: Pull the pump remove the pipes and replace the pump. PAGE NO.
  • Page 28 User’s Manual 3.3.6 Part replacement process of Solenoid valve: Step 1: Unplug the machine remove the Step 2: Identify the solenoid valve. back plate of your machine. Your machine will look like this. Step 3: Open the screw of solenoid Step 4: Remove the piping of solenoid valve angle valve.
  • Page 29 Hot Beverage Dispenser 3.3.7 Part replacement process of DC Fan: Step 1: Unplug the machine. Remove the Step 2: Remove the connec on of fan. back plate of your machine, and remove flexible pipe carefully. Step 3: Open the screw of fan cover. Step 4: Open the screw of DC fan Step 6: Reconnect the connec on and Step 5: Replace the DC fan and fit...
  • Page 30: Disposal Of The Machine

    User’s Manual 4. Disposal of machine: After completing the life cycle the machine should be treated as per e-waste management rules. Consumer or bulk consumer should channelize e-waste generated by them to authorized collection centre or registered dismantler or recycler. Bulk Consumer should maintain records of e-waste generated by them.
  • Page 31: Warranty Conditions

    Hot Beverage Dispenser Warranty Conditions This product is covered under a one year warranty to be free from defects in workmanship and material under normal use and service for a period of 12 months from the date of purchase. 1. The guarantee extended herein is limited to the repair and/or replacement of defective part ’s, and the manufacturer would not be responsible for any consequential liability/damage/loss arising due to such defects.
  • Page 32: Customer Details

    User’s Manual CUSTOMER DETAILS Model No. : Serial No.: Date of Purchase : Customer Name & Address Customer Name & Address Tel : Tel : Customer’s Signature Dealer’s Signature & Stamp PAGE NO.
  • Page 33: Warranty Card

    Warranty Card Model : Name of Purchaser : Date of Purchase : Serial No. of Unit : Name and Address of the Seller : Seller’s Stamp & Signature : Customer copy Marketed By: Manufactured By: VENDING UPDATES INDIA PVT. LTD. THE VENDING COMPANY Plot No.

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