Electric residential hybrid water heater (40 pages)
Summary of Contents for ACIQ ACiQ-80G-HP-WH
Page 1
INSTALLATION & OWNER'S MANUAL Models Covered: ACiQ-50G-HP-WH ACiQ-80G-HP-WH WARNING: DO NOT destroy or lose this manual. Please read the manual thoroughly. Also, store the manual in a place that allows for easy retrieval and future reference. As a result of continuous product improvement, the specification and design of this water heater are subject to change without advanced notice.
CONTENTS INTENDED USE ....................... SAFETY INSTRUCTIONS ......................SPECIFICATION SHEET ......................INSTALLATION INSTRUCTIONS....................................OPERATING INSTRUCTIONS ..................CARE & CLEANING ..................TROUBLESHOOTING TIPS ..................CUSTOMER SERVICE INTENDED USE This manual will provide the installer with recommendations and basic instructions for the proper installation and adjustment of the water heater.
SAFETY INSTRUCTIONS For Your Records Write the model and serial n ers here: # ___________________________________________________________________ # ___________________________________________________________________ Check r he front of your water heater for these n ers. Keep track of sa under warranty. Read This Manual Preven ner can maximize the life of the water heater. Please refer to CARE & CLEANING section and TROUBLESHOOTING TIPS section.
Page 4
Important Safety Information - Read All Instructions Before Using DANGER - WATER TEMPERATURE SETTING Please consider safety and energy conservation when selecting the water temperature setting of water heater. Severe burns can occur from hot water. In extreme cases, death from scalding can occur. As owner-operator, be sure to read and follow the warnings outlined on the label pictured right.
Page 5
Relief Valve Warnings Safety Devices WARNING: BATTERY WARNING Contains coin battery. Temperature sensors, overheat sensors and switch- es and a Pressure & Temperature Relief(PTR) valve WARNING INGESTION HAZARD: This product are supplied for the water heating system. contains a button cell or coin battery. •...
Page 6
Excessive Discharge From Safety Devices Pressure & Temperature Relief (PTR) Valve (Required) and Expansion Control Valve (ECV)-(If Required) • A small quantity of water will discharge from the PTR valve during normal operation during the heating cycle of the water heater. Continuous and ongoing leakage of water from the valve and its drain line may indicate a •...
Page 7
Install or locate this water heater only in accordance with the provided installation instructions. Do not use multi-outlet adaptors (i.e. power strips) with this water heater. Refrigerant Operating Principle The electric heat pump operation is a reverse of a refrigerator’s operation. The heat pump transfers heat from There is a micro-channel heat exchanger wrapped around the inner cylinder;...
SPECIFICATION SHEET This specification sheet is based on the ductless version of the appliance. Model Number ACIQ-50G-HP-WH ACIQ-80G-HP-WH Normal Gallon Capacity Description Rated Gallon Capacity Voltage 208V/240V, 60Hz, 1Ph 208V/240V, 60Hz, 1Ph Water Outlet Temperature Range 109°F~149°F 109°F~149°F Uniform Energy Factor (UEF) 3.75...
INSTALLATION INSTRUCTIONS The location chosen for the water heater must take into consideration the following: Local Installation Regulations Follow the instructions in this manual, local codes, utility codes, utility company requirements or, in the owners, please refer to Canadian Standards Association, 5050 Spectrum Way, Missisauga, ONT L4W 5N6 to purchase standard CSA22.1.
Page 10
The clearance requirements of this water heater as follows: Minimum Required Clearances Back Left Side Right Side 20'' Min 20” Min 6” Front...
Page 11
Horizontal Duct Installation (not included) ” ” 1 ” 10 ” 9 ” 11 ” 2 ” 14 ” 1. Blast Connection A 2. Blast Connection B 3. Sealplate Screw Screw Sealplate Duct Adapter A Sponge Duct Adapter A Sponge Duct Adapter B Sponge Duct Adapter B...
Page 12
Ducting Requirements Before designing the duct system, always check Considerations when planning the duct system: with local building and HVAC codes. Read Use direct route for running the ducting.For best • these instructions carefully for ducting unit to airflow, reduce elbows/bends used in layout as outdoors or other spaces.
Page 13
Transport and Handling Positioning The Heat Pump • (JSA) on site to ensure safety. Be careful to unload all materiais in a safe manner. • For ease of unloading, position vehicle with all materiais and the unit in a position near the work area. •...
Page 14
Water Supply Connections Refer to the illustration on Page 13 for water supply connections. , , operation. But, if there is a large volume of water, call your service agent for instructions. After long term use, NOTICE DO NOT apply heat or heating processed to the HOT or COLD water connections during installation; doing connection on the heater.
Page 15
Typical Installation A temperature and pressure relief valve (that complies with the Standard for Relief Valves for Hot Water DO NOT Ceiling Relief Valve (T&P Valve) DO NOT allow discharge water to contact live electrical parts. Make sure that the relief valve is connected DO NOT install a valve of any type, restriction or reducer coupling in the discharge line.
Page 16
To Fill the Water Heater WARNING starting this process. For the cold water supply line, open completely. Allow the air to vent from the water heater ENSURE water before turning on the electrical supply. If the water heater is operated with an empty or the hot water faucet(s) indicates a full water partially empty tank, the warranty does not cover heater.
Page 17
Grounding Instruction CAUTION (approved for use as a grounding conductor). Note that the presence of water in the piping and the purpose. isolated if non-metallic piping, dielectric unions, for use as a ground conductor. Insulation Blankets 4. All wires connection refer to page 38. WARNING Circuit Breaker Follow the manufacturer's instructions on insulation...
Page 18
Hot and Cold Pipe Insulation Installation Install the insulation on the cold water supply inlet and the hot water outlet as shown in the illustration. Hot Water Outlet Relief Valve Cold Water inlet Drain Valve Leak Sensor (Not included in all models) Shut off Valve (Not included in all models)
OPERATIN INSTRUCTIONS Operating The Water Heater CAUTION system. facet if this is the case. Safety Precautions 3. If cold water supply shut-off valve is closed, DO NOT turn on water heater. WARNING NOTICE DO NOT use i ed installer or service agency to replace a oded water heater.
Page 20
Operating The Water Heater (cont.) DANGER There is a hot water scald potential if the thermostat is set too high. Households with small children, disabled, or elderly persons may require a 120°F (49°C) or lower thermostat setting to prevent contact with HOT water.
Page 21
Local Startup (cont.) Change Mode of Operation Press the “MODE Operation Modes • Vacation • • E-Heater • Economy • Heat-Pump Mode Recovery Vacation Very High E-Heater Very Low High Economy High Heat-Pump Very High Very Low Setting Menu Enter the engineering channel mode: main interface.
CARE & CLEANIN Draining the Water Heater CAUTION the water heater. DANGER Do not use volatile oils, alcohols, thinners, lacquers, etc. to clean the Attach a garden hose to the drain valve on the water heater, open the T&P valve, and direct the stream of water to a drain. Open the valve. Routine Preventative Maintenance Annually you must: 1.
Page 23
Vacation and Extended Shut-Down NOTICE Refer to the of dangerous hydrogen gas for periods of inactivity longer then 2 weeks. Anode Rod NOTICE Do not remove the anode rod. of the water heater. For cases where the water contains high mineral content or high sulfates, this process of the anode rod reacting to the water can cause an odor, This odor is similar to rotten eggs.
TROUBLESHOOTIN TIPS Before You Call For Service... Save time and money! Review the chart on this page 1 Non-error tips 2 Self-protection of unit Q: Why wont the compressor start immediately 1. When the self-protection happens, the system will after turning on the unit? protection resolved.
Page 25
4 Error phenomenon shooting Error Possi le reason solution phenomenon Bad connection between 1. Plug in; power supply plug and Cold water 2. Setting water temp. socket; tapped out and higher; Setting water display screen 3. Contact service temperature too low; center.
Page 26
1 Basic function Hour Min. Min. unit Explenation 1. Vacation function low bit high bit Low bit Press “ ” the utton to select VACATION, Ac Fan Dc Fan unit will automatically heat water to 15°C(59°F) 0:OFF Real speed/10 for the purpose of energy saving during 1:LOW vacation days.
Page 27
1 Operation 1.1 Control Panel Explanation Icon Description will be lightened if screen is unlocked. It shows water temperature on normal; It shows remaining vacation days on vacation; It shows setting temperature on setting; Display It shows unit setting/running parameters, error/protection code on querying.
Page 28
Icon Description E-HEATER MODE: This icon will be lightened when the appliance is running in E-HEATER MODE.In this mode, only the heating element will work (won't work at the same time). ECONOMY MODE: This icon will be lightened when the appliance is running in ECONOMY MODE.
Page 29
Icon Description Icon Description INCREASE AND DECREASE TIMER (Daily setting) If screen is unlocked, corresponding value will increase by pressing the button. 1) Press the TIMER button to the day timer icon press the confirmation button to enter the day timer temperature value will be increased continuously;...
Page 30
Description Icon 1) In the main interface, press and hold the timer button for 3 seconds to enter the date setting, press the up/down button to select the date, press the confirmation button to enter the clock setting, press the up/down button to modify the time, and press and hold to accelerate the increase/de- crease of the time.
Page 31
Display If the connection D panei and PCB has released or Tank and LCD panel communication error. oken. EH00 Machine working parameters are a Contact a quali ed person to service the unit. If the connec released or fan has EH03 DC fan fault.
CUSTOMER SERVICE CTA Module Wiring Water Heater Juntion Box WARNING protective device. He must also provided a suitable disconnecting means. Please consult local codes. Install the Adaptor on the top right side of water heater (as shown in Fig8.1 ) .To gain access of the port, Look at the manufacturer instuctions for the CTA2045(that is ACTA2045 compliant)...
Page 33
Demand Response (CTA-2045) Installations A thermo following all manufacturer installation instructions. Maximum and minimum inlet water operating temperatures 9°C~43°C; domestic hot water tempering valve (refer to warning supply to house valve manufacturer's instructions for installation of the valve Hot Water Outlet Cold Water Inlet...
Page 34
Replacement Parts Instructions For Placing a Parts Order Address parts o CAUTION where the heater was purchased. All parts orders should include: For your safety DO NOT attempt repair of electrical The model a wiring, heating elements, heat pump or electronic from the 2.
Page 35
Drain valve 30.5 30.9 30.6 Element heater 30.10 30.10.1 Anode rod 30.7 T&P valve 30.10.2 30.8 Water temperature sensor 30.10.3 Replacement Parts Instructions For Placing a Parts Order Address parts o CAUTION where the heater was purchased. All parts orders should include: For your safety DO NOT attempt repair of electrical The model a wiring, heating elements, heat pump or electronic...
Page 36
The NetHome Plus App (cont.) your wireless router and you know the network password. Turn on Bluetooth on your phone and the device 1. Download NetHome Plus App CAUTION The following QR code is only available for downloading App. It is totally different with the QR code packed with unit. Android Phone users: Scan Android QR code or go to google play, search “Nethome Plus”...
Page 37
Cavity Insert Instructions CAUTION The following instructions are intended for quali ed service personnel ONLY, and should only be done when necessary. In order to replace the ECO, thermistor or heating element, remove the ca ollowing the instructio Disconne 2. Remove the cap. 3.
Page 38
Wiring Diagram To Water Tank (DC MOTOR) MOTOR CN29 Main control board CN28 CN18 T5U/T5L To Water Tank (T5U/T5L) CN24 CTA2045 CN50 To Water Tank ( Water level Switch) CN36 CN41 TEST CN37 PRO_H Water level Switch (Normally Closed) CN10 CN53 Display CN14...
Page 40
The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details. Any updates to the manual will be uploaded to the service website, please check for the latest version. MD14IU-134A 16125300A16211...
Need help?
Do you have a question about the ACiQ-80G-HP-WH and is the answer not in the manual?
Questions and answers