Table of Contents
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User guide
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Table of Contents
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Summarization of Contents
Connections
Connection Guide
Describes how to connect external devices like audio, video, and PCs to the TV.
Connecting an Antenna (Aerial)
Explains how to connect an antenna cable to your Samsung TV for broadcast reception.
Connecting to the network
Details how to set up wired and wireless network connections for internet access.
Displaying your mobile device screen on the TV
Guides on sharing mobile screen content to the TV via Smart View, AirPlay, or Tap View.
Connection Cables for External Devices
Lists and describes various cables for connecting external devices to the TV.
Switching between external devices connected to the TV
Explains how to change between different input sources and manage connected devices.
Connection Notes
Provides important information and precautions when connecting external devices, especially HDMI.
Remote Control and Peripherals
About the Samsung Smart Remote
Describes the buttons and functions of the Samsung Smart Remote for TV operation.
Connecting the Samsung Smart Remote to the TV
Details the automatic pairing process and manual steps for connecting the remote.
Controlling External Devices with a Samsung Remote Control
Explains how to set up and use the universal remote feature for external devices.
Using Anynet+ (HDMI-CEC)
Guides on controlling connected HDMI devices using the TV remote via Anynet+ feature.
Controlling the TV with a Keyboard, Mouse or Gamepad
Explains how to connect and use USB or Bluetooth keyboards, mice, and gamepads with the TV.
Smart Features
Using Smart Hub
Introduces Smart Hub for accessing apps, games, and online content on the TV.
Displaying the Home Screen
Explains how to access the main Smart Hub Home Screen and its various sections.
Using Ambient Mode
Guides on setting up the TV to display photos or content when not in use.
Using Art Mode
Details how to use the Art mode feature, primarily for The Frame TV, to display artwork.
Using SmartThings
Explains how to connect and control various smart devices using the TV via the SmartThings app.
Using a Samsung account
Signing in to a Samsung account
Provides steps for signing into an existing Samsung account on the TV.
Creating a new account
Guides on how to create a new Samsung account for TV services.
Managing your Samsung account
Details how to edit profile, manage PIN, back up settings, and other account-related functions.
Using the User guide
Launching the User guide
Explains how to access the embedded user manual on the TV or download it.
Device Care
Describes how to optimize and diagnose TV condition, including storage and technical support.
Using Bixby
Starting Bixby with voice
Explains how to activate and use Bixby using voice commands.
Learning about the Discover Bixby Screen
Details the account, tutorials, and settings available within the Bixby discovery interface.
Using the Game Bar
Starting the Game Bar
Guides on how to access the Game Bar for game-specific settings and monitoring.
Game Genre
Explains how to set the Game Picture Mode based on the game genre for optimal quality.
Screen Ratio
Describes how to change the screen ratio, including Ultra Wide options, for games.
TV Viewing
Using the Guide
Explains how to view channel programming schedules and manage viewing/recording.
Edit Channels
Guides on how to manage stored channels, including editing, locking, and deleting.
Recording programmes
Details how to record current or upcoming TV programmes using a USB device.
Using Timeshift
Explains how to pause, rewind, and view missed scenes of live TV broadcasts.
Using the Channel List
Describes how to access, view, and filter the list of available TV channels.
Using a Personal favourites List
Guides on creating and managing lists of favorite channels for quick access.
Troubleshooting
Picture Issues
Provides solutions for common picture problems like flickering, dimness, or color issues.
The picture is not bright, or the picture colours do not look clear
Offers steps to improve picture brightness and color clarity by adjusting settings.
The picture colours are black and white or do not look the way they should look
Troubleshoots issues related to incorrect color display or lack of color.
The TV automatically turns off by itself
Provides guidance on disabling features like Sleep Timer or Auto Power Off to prevent unexpected shutdowns.
Sound and Noise Issues
How can I connect an audio device to the TV?
Explains methods for connecting external audio devices like soundbars via HDMI, Optical, or Bluetooth.
There is no sound or the sound is too low at maximum volume.
Offers solutions for no sound or low volume issues, checking TV and device settings.
The picture is good but there is no sound.
Addresses scenarios where video is fine but there is no audio output.
External Device Connectivity Issues
The "Mode Not Supported" message appears.
Explains how to resolve the "Mode Not Supported" error by adjusting device resolution.
The video is OK but there is no audio.
Provides steps to fix audio issues when video is playing correctly, especially with HDMI connections.
I want to connect to a PC and mobile device via screen mirroring.
Guides on wirelessly connecting PCs and mobile devices to the TV for screen mirroring.
Network Issues
Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network.
Offers troubleshooting steps for Wi-Fi connection problems, including router and TV checks.
Wired network connection failed.
Provides solutions for issues with wired LAN cable connections to the TV.
Connected to a local network, but not to the Internet.
Guides on checking DNS settings and LAN port connections when local network access fails.
Remote Control Issues
The remote control does not work.
Offers solutions for a non-responsive remote, including pairing and battery checks.
External devices cannot be operated with the TV remote control.
Addresses issues where the TV remote fails to control connected external devices.
Apps
I cannot find the app I want.
Guides on finding and accessing apps within Smart Hub, including search and adding to Home Screen.
The app does not work properly. Its image quality is poor.
Provides steps to troubleshoot app performance issues, suggesting network checks and reinstallation.
The Smart Hub Home Screen keeps appearing whenever you turn on the TV.
Explains how to disable the feature that automatically launches the Smart Hub Home Screen on startup.
Voice Assistant Issues
The microphone is off.
Guides on how to check and turn on the TV's microphone for voice assistant functionality.
The voice commands do not work well.
Offers solutions for voice command recognition problems, suggesting checking Bixby/Alexa examples.
Bixby/Alexa answers although I did not call it.
Addresses issues where the voice assistant activates unintentionally, suggesting turning off "Hands-free wake-up".
Accessibility Guidance
Menu Learning Screen
Helps visually impaired users learn TV menu structures and features through audio feedback.
Using the Remote control
Provides descriptions of remote control buttons for easier operation.
Running the Accessibility Shortcuts menu
Explains how to quickly access various accessibility functions using remote control shortcuts.
Running the Accessibility menu functions using the General menu
Guides on navigating the TV settings menu to access and configure accessibility options.
Voice Guide Settings
Details how to enable and configure voice guides that describe TV settings and programme information.
Magnification
Describes how to enlarge screen elements like text and menus for improved visibility.
Learn TV Remote
Provides an interactive guide to learn the functions and locations of remote control buttons.
Using the Guide
To view a programme on now
Explains how to switch to live TV for a currently broadcasting programme using the Guide.
Record
Guides on how to record programmes directly from the TV's guide interface.
Schedule Recording
Details how to set up future recordings for scheduled TV programmes.
Using Schedule Viewing
Explains how to set up the TV to automatically tune to specific channels or programmes at set times.
Cancelling a scheduled viewing
Provides methods to cancel scheduled TV viewings from the Guide or Schedule Manager.
Recording
Using the instant and schedule recording options from the guide screen
Describes how to record programmes instantly or schedule them via the TV guide.
Recording the programme you are watching
Explains how to record live TV or start Timeshift directly from the programme playback screen.
Changing the recording time
Guides on how to specify the duration for live programme recordings.
Viewing recorded programmes
Explains how to access and play back recorded content from the TV.
Deleting a recorded programme
Details the process of removing recorded programmes from the TV.
Using Smart Hub
Smart Hub
Provides an overview of Smart Hub content, services, and requirements.
Using the Smart Hub Home Screen
Describes the static menu items on the Smart Hub Home Screen for accessing settings, search, and apps.
Privacy Choices
Explains how to manage privacy settings related to Smart Hub services and personal information.
Using Bixby
Running Bixby
Explains how to activate Bixby and use voice commands for TV control.
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