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Table of Contents
Related Manuals for Samsung Q80D
Summarization of Contents
Troubleshooting
Picture Issues
Solutions for common problems with picture display, such as flickering or dimming.
Sound and Noise Issues
Troubleshooting steps for audio problems like no sound or distorted sound.
Channel and Broadcast Issues
Signal and Channel Reception Problems
Addresses weak or no signal, and inability to find channels.
External Device Connectivity Issues
Connection and Display Errors
Resolves "Mode Not Supported" and no screen issues for external devices.
Network Issues
Network Connection Failures
Solutions for failing to connect to wireless or wired networks.
Anynet+ (HDMI-CEC) Issues
Anynet+ Functionality and Operation
Addresses Anynet+ not working or device power control issues.
Remote Control Issues
Remote Control Malfunctions
Troubleshooting steps when the remote control is unresponsive.
Recording Issues
Recording and Timeshift Function Problems
Resolves issues with Timeshift or recording functions.
Apps Issues
App Discovery and Performance Problems
Solutions for not finding apps, language issues, or poor performance.
Media Files Issues
Playback Interruption or File Incompatibility
Troubleshoots interrupted playback or files that cannot be played.
Voice Assistant Issues
Voice Assistant Operation Problems
Solves microphone, command recognition, and unintended response issues.
Other Issues
General TV Care and Anomalies
Covers TV care, heat, smells, and minor noises.
Diagnosing TV Operational Issues
Self Diagnosis Overview and Tests
Guides on using self-diagnosis and available tests for TV problems.
Reset Functions
Reset Smart Hub Settings to Factory Defaults
Resets all Smart Hub settings to factory defaults.
Reset Picture and Sound Settings to Default
Resets picture and sound settings to their default values.
Getting Support
Remote Management for TV Support
Guides on using remote management for TV support and software updates.
Finding Service Contact Information
Provides ways to find service contact details and model information.
Accessibility Guidance
Menu Learning Screen for Visually Impaired
Learn TV menus and features aloud for visually impaired users.
Remote Control Button Descriptions
Details the orientation and functions of remote control buttons.
Using the Accessibility Menu
Accessing Accessibility Menu via General Settings
Navigates Accessibility settings through the TV's general menu.
Running Accessibility Menu Functions via Bixby
Uses Bixby voice commands to control Accessibility features like Voice Guide.
Using the TV with Voice Guide on
Changing Channels with Voice Guide
Explains how to change channels using voice guidance.
Using the Guide
Accessing and Setting Up the TV Guide
Guides on accessing the TV guide and setting up the clock for its use.
Navigating and Viewing Guide Content
Explains how to navigate channels and programmes in the Guide.
Recording Programmes
Instant and Schedule Recording Options
Options for recording programmes instantly or scheduling them.
Recording While Watching a Broadcast
How to record or schedule recordings while viewing a broadcast.
Using Schedule Viewing
Setting Up Schedule Viewing on Two Screens
Guides on setting up schedule viewing from the Guide or Programme Info screens.
Using the Channel List
Channel List Navigation and Categories
Navigates the channel list, filters by category like Favourites.
Editing Channels and All Channels Display
Edits channels stored on the TV and displays all automatically searched channels.
Using the Channel Edit Function
Accessing and Using Channel Edit Functions
Accesses the channel edit screen and uses functions like Lock/Unlock, Delete, Rename.
Using a Personal Favourites List
Creating and Managing Favourites Lists
Creates and manages personal favourite channel lists.
TV-Viewing Support Functions
Scanning for Available Channels
Guides on scanning for available channels.
Selecting Cable Network Search Options
Sets additional search options for cable network searches.
Checking Digital Channel Signal Info and Strength
Signal Strength Information for Antenna Adjustment
Checks signal strength for antenna adjustment and HD reception.
Using Programme Rating Lock
Controlling Programme Access Based on Ratings
Controls what programmes children can watch based on ratings.
Tuning Broadcast Signals Manually
Tuning Digital and Analogue Channels
Tunes digital and analogue channels and fine-tunes analogue broadcasts.
Transferring Channel List via USB
Importing and Exporting Channel Lists
Imports or exports channel lists to/from USB storage.
Picture and Sound Settings
Using Intelligent Mode for Optimal Viewing
Optimizes viewing experience by analyzing surroundings and content.
Adaptive Picture and EyeComfort Settings
Adjusts picture for lighting conditions and comfort, including EyeComfort.
Adjusting the Picture Quality
Choosing a Picture Mode
Selects picture modes like Dynamic, Standard, Eco, Movie, and Filmmaker Mode.
Configuring Advanced Picture Settings
Adjusts brightness, contrast, sharpness, color, and tint for picture quality.
Picture Support Functions
Viewing a Picture-in-Picture (PIP) Window
Guides on viewing TV broadcasts in a PIP window with external devices.
Changing the Picture Size Settings
Picture Size Options and Auto Wide
Changes picture size to 16:9, Custom, or 4:3, and uses Auto Wide.
Setting the Viewing Environment for External Devices
Playing Games on an Optimised Screen
Guides on setting Game Mode for optimal gaming performance.
Game Mode Details
Virtual Aim Point, Surround Sound, Black Equalizer Settings
Configures virtual aim point, surround sound, and dynamic black equalizer for games.
Game Bar Settings
Game Motion Plus and Blur Reduction Settings
Adjusts game motion plus and reduces blur for fast-moving images.
Using Input Signal Plus
Expanding HDMI Input Signal Range for HDR
Expands HDMI signal range for HDR content and resolves flickering.
Configuring a Sound Mode and Expert Settings
Choosing a Sound Mode for Listening Preferences
Selects preferred sound modes for content types or listening environments.
Advanced Sound Settings: Balance and Equaliser
Adjusts speaker balance and customizes TV sound with an equalizer.
Using the Sound Support Functions
Selecting Speakers for Audio Output
Selects which speakers the TV uses for audio output.
Q-Symphony and USB Sound Device Support
Links Samsung speakers for surround sound and supports USB sound devices.
Listening to TV Through Bluetooth Devices
Bluetooth Connection Restrictions and Quality
Covers Bluetooth usage restrictions, compatibility issues, and potential malfunctions.
Playing TV Sounds by Configuring Q-Symphony Settings
Q-Symphony Setup for Wired or Wireless Audio
Configures wired or wireless symphony settings for Samsung audio devices.
System and Support
Using the Time Functions and Timers
Sets the current time and uses timer functions.
Setting the Clock Automatically
Automatically sets the TV clock via network or antenna signal.
Using the sleep timer
Automatically Shutting Off TV with Sleep Timer
Sets a timer to automatically shut off the TV after a preset period.
Turning Off the TV using the off timer
Automatically Turning Off TV at a Specific Time
Sets an off timer for the TV to automatically shut down at a specific time.
Using the Power and Energy Saving Functions
Reducing TV Power Consumption
Uses power saving functions to reduce TV energy consumption.
Brightness Optimisation and Minimum Brightness
Adjusts brightness based on ambient light and sets minimum brightness.
Using the Panel Care Functions
Setting Panel Care: Pixel Shift and Logo Brightness
Prevents screen issues by shifting pixels and adjusting logo brightness.
Pixel Refresh for Clearer Screens
Adjusts pixels to provide a clearer screen and prevent after-images.
Updating the TV's Software
Software Update Methods: Network, USB, Automatic
Guides on updating TV software via network, USB, or automatically.
Using the Parental Settings function
Content and App Security Settings
Configures parental controls for content and apps, including rating locks.
Channel and App Locking Management
Manages channel locking and app locking features.
Audio and Video Functions for the Visually or Hearing Impaired
Running Accessibility Shortcuts
Provides quick access to accessibility functions via shortcuts.
Voice Guides for the Visually Impaired
Activating Voice Guides for Menu Navigation
Activates voice guides to describe menu options and TV status.
Audio Description and Subtitle Settings
Providing Audio Descriptions for Video Scenes
Provides audio descriptions for video scenes for the visually impaired.
Visual Aid Features for Accessibility
Zoom, Greyscale, Colour Inversion, SeeColors
Adjusts font size, screen colours, and colour correction for visual impairments.
Remote Control Learning Function for Accessibility
Learning Remote Control Buttons and Functions
Teaches users about remote control buttons and functions for visual assistance.
Menu Learning Screen and Subtitle Settings
Learning TV Menus and Managing Subtitle Settings
Learn menus and manage subtitle settings for broadcast content.
Sign Language Zoom and Multi-output Audio
Adjusting Sign Language Zoom and Multi-output Audio
Adjusts sign language zoom and manages multi-output audio for hearing impaired.
Using Bixby
Setting Up and Using Bixby Voice Commands
Guides on setting up and using Bixby via voice commands.
Running Bixby and Command Recognition
Steps to run Bixby, provide commands, and get feedback.
Using Other Functions
Menu Language and Password Setup
Changes menu language and sets up a password for security.
Managing External Devices
Access Notification and Device List Management
Sets device connection notifications and manages registered devices.
Using AirPlay
Viewing iPhone, iPad, or Mac Content on TV
Streams content from Apple devices to the TV via AirPlay.
Restoring the TV to the factory settings
Factory Data Reset Procedure
Resets all TV settings to factory defaults.
HbbTV
HbbTV Service Access and Functionality
Accesses HbbTV services and manages its functions like data services and private browsing.
Using a TV Viewing Card (“CI or CI+ Card”)
Connecting the CI CARD Adapter via COMMON INTERFACE slot
Guides on attaching the CI CARD Adapter to the TV's common interface slot.
Teletext Feature
Learning Teletext Usage and Functions
Guides on using Teletext and its features like TTX/MIX modes.
Precautions and Notes
Before Using Recording and Timeshift Functions
Important precautions before using recording and Timeshift features.
Recording and Schedule Recording Function Precautions
Notes on scheduling recordings, storage space, and DRM protection.
Before using the timeshift function
Timeshift Function Precautions and Requirements
Precautions for Timeshift, USB device requirements, and storage space.
Read Before Using Apps
App Usage Guidelines and Samsung Account Requirements
Guidelines for using apps, including Samsung account login and content availability.
Read Before Using the Internet Function
Internet Function Limitations and Browser Features
Covers limitations like file download, flash videos, and browser features.
Read before setting up a wireless network connection
Wireless Network Precautions and Protocols
Precautions for wireless networks and supported security protocols.
Read Before Playing Photo, Video or Music Files
Media File Playback and USB Device Limitations
Covers limitations on media file playback and USB device compatibility.
Supported subtitles
Supported Subtitle Formats
Lists supported subtitle file formats.
Video Formats with Subtitles
Lists video formats and their corresponding subtitle containers.
Supported image formats and resolutions
Image File Formats and Resolution Support
Lists supported image file extensions and their resolutions.
Supported music formats and codecs
Music File Formats and Codec Support
Lists supported music file extensions, formats, and codecs.
Supported video codecs
Video Codec Specifications for Various TV Series
Details video codec, container, resolution, frame rate, and audio codec support.
Read After Installing the TV
Picture Sizes and Input Signals
Explains how picture size applies to current source and input signals.
Supported Resolutions for UHD Input Signals
UHD Input Signal Resolution Support
Details supported resolutions for UHD input signals, with Input Signal Plus settings.
Resolutions for Input Signals supported by 8K models
8K Model Input Signal Resolution Support
Lists supported input signal resolutions for 8K models, with Input Signal Plus settings.
Supported Resolutions for FreeSync (VRR)
FreeSync (VRR) Resolution and Frequency Support
Details supported resolutions and frequencies for FreeSync (VRR) function.
Read Before Connecting a Computer (Supported Resolutions)
PC Input Signal Resolution Support (IBM and MAC)
Lists supported resolutions for PC input signals for IBM and MAC systems.
Supported Resolutions for Video Signals
CTA-861 Video Signal Resolution Support
Details CTA-861 resolutions supported for video signals.
Read Before Using Bluetooth Devices
Bluetooth Usage Restrictions and Compatibility
Covers Bluetooth usage restrictions, compatibility issues, and potential malfunctions.
Licences & Other Information
Dolby, HDMI, and Open Source Information
Provides information on Dolby, HDMI, and open source licenses.
Troubleshooting
Picture Issues: Screen Flashing or Dark
Solutions for screen flashing or becoming dark by disabling energy saving features.
Picture Brightness and Colour Clarity Problems
Addresses issues with picture brightness and colour clarity by adjusting settings.
Picture Distortion Issues
Troubleshooting Picture Distortion
Addresses picture distortions caused by video compression or signal issues.
Sound and Noise Issues
Connecting Audio Devices to TV
Guides on connecting audio devices via HDMI, Optical, Bluetooth, and Wi-Fi.
No Sound or Low Volume Troubleshooting
Troubleshoots no sound, low volume, or sound output settings.
TV Audio Not Playing Through External Devices
Soundbar or A/V Receiver Audio Output Issues
Troubleshoots audio not playing through soundbars or A/V receivers.
Sound Clarity Issues
Adjusting Sound Mode for Optimal Clarity
Recommends appropriate sound modes for clear audio output.
External Device Volume Adjustment Issues
Volume Control Limitations for External Devices
Addresses inability to adjust external device volume via TV remote.
Simultaneous TV and Audio Device Power Control
Power On/Off Synchronization Issues
Solves issues with TV and audio devices not powering on/off together.
Channel and Broadcast Issues
Signal Strength and Channel Finding Problems
Addresses weak or no signal issues and difficulties finding channels.
TV Not Receiving All Channels Troubleshooting
Troubleshooting TV Not Receiving All Channels
Troubleshoots issues where the TV fails to tune into all available channels.
Subtitle Display Issues
Missing Subtitles on Digital Channels
Addresses situations where subtitles are not provided on digital channels.
Broadcasting Deactivation Conditions
Broadcasting Availability and Restrictions
Explains conditions for broadcasting availability, like source and recording status.
External Device Connectivity Issues
"Mode Not Supported" Message Resolution
Resolves the "Mode Not Supported" error by adjusting output resolution.
Video OK, No Audio Troubleshooting
Addresses issues with video playing but no audio.
PC and Mobile Screen Mirroring Setup
Wireless PC and Mobile Screen Mirroring
Guides on wirelessly connecting PCs and mobile devices for screen mirroring.
No Screen Appears on External Device Connection
Resolving External Device Connection Display Issues
Resolves issues where no screen appears when connecting an external device.
Bluetooth Speaker Connection Troubleshooting
Connecting and Troubleshooting Bluetooth Speakers
Guides on connecting Bluetooth speakers and troubleshooting problems.
PC Screen Flickering or Not Appearing Resolution
Resolving PC Screen Flickering or Display Issues
Addresses PC screen issues like flickering or not appearing.
Wireless Network Connection Failures
Troubleshooting Wireless Network Connectivity
Solutions for failing to connect to wireless access points or networks.
Wired Network Connection Failures
Troubleshooting Wired Network Connectivity
Troubleshooting steps for wired network connection problems.
Local Network to Internet Connectivity Troubleshooting
Resolving Local Network to Internet Connection Issues
Resolves issues connecting to a local network but not the internet.
Anynet+ (HDMI-CEC) Issues
Understanding Anynet+ (HDMI-CEC) Functionality
Explains the Anynet+ (HDMI-CEC) feature.
Connected Device Not Displayed or Not Working Resolution
Addresses Anynet+ not working or connected devices not displaying.
Remote Control Issues
Remote Control Malfunctions and Response Issues
Troubleshooting steps for an unresponsive or slow remote control.
Recording Issues
Timeshift or Recording Function Unavailable Troubleshooting
Resolves problems with Timeshift or recording functions not being usable.
Apps Issues
App Discovery and Language Settings Solutions
Solutions for not finding apps or changing app language.
Media Files Issues
Playback Interruption or Unsupported File Resolution
Troubleshoots interrupted playback or files that cannot be played.
Voice Assistant Issues
Microphone Status and Command Recognition Problems
Solves microphone being off or voice commands not working.
Other Issues
TV Stability and Stand Assembly Guidance
Guides on attaching and removing the TV stand and ensuring stability.
Diagnosing TV Operational Issues
Smart Hub Connection and Module Health Checks
Checks Wi-Fi, Bluetooth, IoT, sensors, mic, and broadcast signal status.
Reset Functions
Reset Smart Hub Settings to Factory Defaults
Resets all Smart Hub settings to factory defaults.
Accessibility Guidance
Menu Learning Screen for Visually Impaired
Learn TV menus and features aloud for visually impaired users.
Using the Accessibility Menu
Accessing Accessibility Menu via General Settings
Navigates Accessibility settings through the TV's general menu.
Using the TV with Voice Guide on
Changing Channels with Voice Guide
Explains how to change channels using voice guidance.
Using the Guide
Accessing and Setting Up the TV Guide
Guides on accessing the TV guide and setting up the clock for its use.
Recording Programmes
Instant and Schedule Recording Options
Options for recording programmes instantly or scheduling them.
Using Schedule Viewing
Setting Up Schedule Viewing on Two Screens
Guides on setting up schedule viewing from the Guide or Programme Info screens.
Using the Channel List
Channel List Navigation and Categories
Navigates the channel list, filters by category like Favourites.
Using the Channel Edit Function
Accessing and Using Channel Edit Functions
Accesses the channel edit screen and uses functions like Lock/Unlock, Delete, Rename.
Using a Personal Favourites List
Creating and Managing Favourites Lists
Creates and manages personal favourite channel lists.
TV-Viewing Support Functions
Scanning for Available Channels
Guides on scanning for available channels.
Checking Digital Channel Signal Info and Strength
Signal Strength Information for Antenna Adjustment
Checks signal strength for antenna adjustment and HD reception.
Using Programme Rating Lock
Controlling Programme Access Based on Ratings
Controls what programmes children can watch based on ratings.
Tuning Broadcast Signals Manually
Tuning Digital and Analogue Channels
Tunes digital and analogue channels and fine-tunes analogue broadcasts.
Transferring Channel List via USB
Importing and Exporting Channel Lists
Imports or exports channel lists to/from USB storage.
Picture and Sound Settings
Using Intelligent Mode for Optimal Viewing
Optimizes viewing experience by analyzing surroundings and content.
Adjusting the Picture Quality
Choosing a Picture Mode
Selects picture modes like Dynamic, Standard, Eco, Movie, and Filmmaker Mode.
Configuring Advanced Picture Settings
Adjusts brightness, contrast, sharpness, color, and tint for picture quality.
Picture Support Functions
Viewing a Picture-in-Picture (PIP) Window
Guides on viewing TV broadcasts in a PIP window with external devices.
Changing the Picture Size Settings
Picture Size Options and Auto Wide
Changes picture size to 16:9, Custom, or 4:3, and uses Auto Wide.
Setting the Viewing Environment for External Devices
Playing Games on an Optimised Screen
Guides on setting Game Mode for optimal gaming performance.
Game Mode Details
Virtual Aim Point, Surround Sound, Black Equalizer Settings
Configures virtual aim point, surround sound, and dynamic black equalizer for games.
Configuring a Sound Mode and Expert Settings
Choosing a Sound Mode for Listening Preferences
Selects preferred sound modes for content types or listening environments.
Advanced Sound Settings: Balance and Equaliser
Adjusts speaker balance and customizes TV sound with an equalizer.
Using the Sound Support Functions
Selecting Speakers for Audio Output
Selects which speakers the TV uses for audio output.
Listening to TV Through Bluetooth Devices
Bluetooth Connection Restrictions and Quality
Covers Bluetooth usage restrictions, compatibility issues, and potential malfunctions.
System and Support
Using the Time Functions and Timers
Sets the current time and uses timer functions.
Setting the Clock Automatically
Automatically sets the TV clock via network or antenna signal.
Using the sleep timer
Automatically Shutting Off TV with Sleep Timer
Sets a timer to automatically shut off the TV after a preset period.
Using the Power and Energy Saving Functions
Reducing TV Power Consumption
Uses power saving functions to reduce TV energy consumption.
Brightness Optimisation and Minimum Brightness
Adjusts brightness based on ambient light and sets minimum brightness.
Using the Panel Care Functions
Setting Panel Care: Pixel Shift and Logo Brightness
Prevents screen issues by shifting pixels and adjusting logo brightness.
Updating the TV's Software
Software Update Methods: Network, USB, Automatic
Guides on updating TV software via network, USB, or automatically.
Using the Parental Settings function
Content and App Security Settings
Configures parental controls for content and apps, including rating locks.
Audio and Video Functions for the Visually or Hearing Impaired
Running Accessibility Shortcuts
Provides quick access to accessibility functions via shortcuts.
Voice Guides for the Visually Impaired
Activating Voice Guides for Menu Navigation
Activates voice guides to describe menu options and TV status.
Audio Description and Subtitle Settings
Providing Audio Descriptions for Video Scenes
Provides audio descriptions for video scenes for the visually impaired.
Visual Aid Features for Accessibility
Zoom, Greyscale, Colour Inversion, SeeColors
Adjusts font size, screen colours, and colour correction for visual impairments.
Remote Control Learning Function for Accessibility
Learning Remote Control Buttons and Functions
Teaches users about remote control buttons and functions for visual assistance.
Menu Learning Screen and Subtitle Settings
Learning TV Menus and Managing Subtitle Settings
Learn menus and manage subtitle settings for broadcast content.
Sign Language Zoom and Multi-output Audio
Adjusting Sign Language Zoom and Multi-output Audio
Adjusts sign language zoom and manages multi-output audio for hearing impaired.
Using Voice Assistants on the TV
Selecting and Setting Up Voice Assistants
Selects and configures voice assistants like Bixby or Alexa.
Using Other Functions
Menu Language and Password Setup
Changes menu language and sets up a password for security.
Managing External Devices
Access Notification and Device List Management
Sets device connection notifications and manages registered devices.
Using AirPlay
Viewing iPhone, iPad, or Mac Content on TV
Streams content from Apple devices to the TV via AirPlay.
Restoring the TV to the factory settings
Factory Data Reset Procedure
Resets all TV settings to factory defaults.
HbbTV
HbbTV Service Access and Functionality
Accesses HbbTV services and manages its functions like data services and private browsing.
Using a TV Viewing Card (“CI or CI+ Card”)
Connecting the CI CARD Adapter via COMMON INTERFACE slot
Guides on attaching the CI CARD Adapter to the TV's common interface slot.
Teletext Feature
Learning Teletext Usage and Functions
Guides on using Teletext and its features like TTX/MIX modes.
Precautions and Notes
Before Using Recording and Timeshift Functions
Important precautions before using recording and Timeshift features.
Before using the timeshift function
Timeshift Function Precautions and Requirements
Precautions for Timeshift, USB device requirements, and storage space.
Read Before Using Apps
App Usage Guidelines and Samsung Account Requirements
Guidelines for using apps, including Samsung account login and content availability.
Read Before Using the Internet Function
Internet Function Limitations and Browser Features
Covers limitations like file download, flash videos, and browser features.
Read before setting up a wireless network connection
Wireless Network Precautions and Protocols
Precautions for wireless networks and supported security protocols.
Read Before Playing Photo, Video or Music Files
Media File Playback and USB Device Limitations
Covers limitations on media file playback and USB device compatibility.
Supported subtitles
Supported Subtitle Formats
Lists supported subtitle file formats.
Supported image formats and resolutions
Image File Formats and Resolution Support
Lists supported image file extensions and their resolutions.
Supported music formats and codecs
Music File Formats and Codec Support
Lists supported music file extensions, formats, and codecs.
Supported video codecs
Video Codec Specifications for Various TV Series
Details video codec, container, resolution, frame rate, and audio codec support.
Read After Installing the TV
Picture Sizes and Input Signals
Explains how picture size applies to current source and input signals.
Supported Resolutions for UHD Input Signals
UHD Input Signal Resolution Support
Details supported resolutions for UHD input signals, with Input Signal Plus settings.
Resolutions for Input Signals supported by 8K models
8K Model Input Signal Resolution Support
Lists supported input signal resolutions for 8K models, with Input Signal Plus settings.
Supported Resolutions for FreeSync (VRR)
FreeSync (VRR) Resolution and Frequency Support
Details supported resolutions and frequencies for FreeSync (VRR) function.
Read Before Connecting a Computer (Supported Resolutions)
PC Input Signal Resolution Support (IBM and MAC)
Lists supported resolutions for PC input signals for IBM and MAC systems.
Supported Resolutions for Video Signals
CTA-861 Video Signal Resolution Support
Details CTA-861 resolutions supported for video signals.
Read Before Using Bluetooth Devices
Bluetooth Usage Restrictions and Compatibility
Covers Bluetooth usage restrictions, compatibility issues, and potential malfunctions.
Licences & Other Information
Dolby, HDMI, and Open Source Information
Provides information on Dolby, HDMI, and open source licenses.
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