Poly Savi 8420 Office User Manual

Poly Savi 8420 Office User Manual

Dect wireless headset system

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Savi 8410/8420 Office
DECT Wireless Headset System
User Guide

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Table of Contents
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Summarization of Contents

DECT Information
DECT Enhanced Security
Poly's adoption of DECT Forum and ETSI recommendations for enhanced security in DECT products.
Overview
Headset System and Base Overview
Details on the headset system's 3-way connectivity and the base unit's front view components.
Headset Controls
Identification and function of headset controls including volume wheel, call button, and mute button.
Connecting Your Headset System
Desk Phone Setup Details
Guidance on connecting the headset system base to various desk phone configurations.
Fit and Charge
Customize Headset Fit
Instructions for adjusting the headband, earcups, and boom for optimal comfort and audio.
Headset Battery Status
Methods to determine headset battery level via voice prompts, base display, or LEDs.
Load Software
Update Your Poly Device
Guidance on keeping firmware and software up-to-date using the Poly Lens Desktop App.
Pair to Your Mobile Phone
Auto Connect Feature
Enabling automatic connection of your mobile phone to the headset system when in range.
Transfer Mobile Audio
Instructions for transferring calls between the headset and a mobile phone.
Disconnect Your Mobile Phone
Methods for disconnecting the mobile phone from the headset system via base or app.
The Basics
Headset Controls and Power
Details on headset buttons and powering the device on/off.
Audio Volume Adjustments
How to adjust headset, desk phone, and microphone volumes for optimal sound.
Microsoft Teams Integration
Launching and interacting with Microsoft Teams using the headset and base.
ANC Feature
Information on Active Noise Canceling (ANC) for reducing external noise.
Default Line and Audio Channels
Changing the default outbound phone line or audio channel for calls.
Stream Audio
Instructions for listening to streaming media from computer or mobile phone.
Make, Answer, End Calls
Call Handling Basics
Making, answering, ending, and managing multiple calls with the headset.
Mute Operation
How to mute and unmute your microphone during calls.
Merging Calls
Combining audio from two sources to create a mini conference call.
Set Up a Conference Call
Joining Conference Calls
Methods for automatically and manually adding other headsets to a conference call.
Exiting Conference Calls
Procedures for removing a guest headset from an active conference call.
More Features
Voice Prompts and Audio Quality
Customizing voice prompt language and optimizing audio modes for different activities.
Office Noise Limiting
Limiting background conversation transmission during calls via different modes.
Charge Cradle Management
Instructions for removing and connecting the headset charge cradle to the base.
Range Settings
Adjusting the wireless range for PC audio quality and user density.
Automatic Secure Subscription
Automatically subscribing a new headset to the base by placing it in the charge cradle.
Troubleshooting
Headset Issues
Resolving problems like no dial tone, static, or distorted sound in the headset.
Desk Phone Issues
Troubleshooting handset lifter and EHS cable connection problems with desk phones.
Mobile Pairing and Reconnection
Addressing issues with pairing mobile phones and automatic reconnection.
Softphone Issues
Resolving problems with softphone applications, volume, and audio distortion.
Computer Connectivity
Troubleshooting no audio connection between the headset and computer.
Safety Warnings
General Safety Instructions
Essential safety precautions for product use, storage, and charging temperatures.
Hearing Protection Guidelines
Recommendations for safe listening levels to prevent hearing damage.
Battery Warnings
Important warnings regarding battery handling, disposal, and potential hazards.

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