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ASUS Desktop PC
User Guide
D500TC/M500TC/S500TC/D500TCES

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Summarization of Contents

Service and Support
ASUS Support Website Access
Access ASUS support website for multi-language assistance.
Getting Started
Welcome!
Introduction to the ASUS Desktop PC and its features.
Getting to Know Your Computer
Identifies PC components and front/rear panel ports.
Setting Up Your Computer
Guides on connecting essential hardware like monitors and peripherals.
Turning Your Computer ON
Step-by-step instructions for powering on the computer.
Connecting Devices to Your Computer
Connecting a USB Storage Device
Procedure for connecting USB storage devices to front/rear ports.
Connecting Microphone and Speakers
Details on connecting audio input/output devices.
Audio Configuration
Diagrams and instructions for connecting 2, 4, 5.1, and 7.1 channel speakers.
Changing to the External Audio Output
Steps to enable external audio output via Realtek Audio Manager.
Connecting Multiple External Displays
Guide to connecting and setting up multiple external displays.
Connecting an HDTV
Instructions for connecting the PC to an HDTV via HDMI cable.
Using Your Computer
Proper Posture When Using Your Desktop PC
Ergonomic tips for comfortable and safe computer use.
Using the Optical Drive
Step-by-step instructions for using the CD/DVD drive.
BIOS USB Port Configuration
Guide to managing USB port settings via the BIOS Setup utility.
BIOS HDD Security Configuration
Instructions for setting and managing HDD passwords via BIOS.
Connecting to the Internet
Wired Connection
Steps to establish an internet connection using an Ethernet cable.
Network Connection Configuration (Dynamic IP/PPPoE)
Guide to setting up dynamic IP or PPPoE internet connections.
Network Connection Configuration (Static IP)
Instructions for configuring a static IP address for internet access.
Using ASUS Business Manager
ASUS Business Manager Installation
Steps to install ASUS Business Manager from the support DVD.
Starting and Navigating ASUS Manager
How to start and switch views in ASUS Business Manager.
ASUS Manager System Tools
Viewing system information and updating drivers/BIOS.
ASUS Manager Security Features
Utilizing PC Cleanup and Secure Delete for system security.
ASUS Manager Utilities
Using USB Lock and Backup/Recovery features.
ASUS Manager Power and Tools
Configuring power settings and accessing support resources.
ASUS Manager Tool Features
Configuring Ai Booting and customizing MyLogo.
Customizing the BIOS Boot Logo
Steps to change the system's boot logo using a picture file.
Troubleshooting
Troubleshooting Common Issues
Solutions for power, hanging, and wireless connection problems.
Troubleshooting Display and Input Issues
Resolving monitor, keyboard, and USB detection problems.
Troubleshooting System and Media Issues
Fixing distorted video, no audio, and DVD drive errors.
Power and Display Troubleshooting
Diagnosing no power and no display output issues.
Network and Audio Troubleshooting
Resolving internet access and no audio output problems.
System Performance Troubleshooting
Addressing slow speed and system hanging issues.
CPU and Fan Troubleshooting
Troubleshooting noisy computer components.
Notices
ASUS Recycling/Takeback Services
Information on ASUS product recycling and takeback programs.
REACH Compliance
Compliance statement regarding chemical substances in products.
FCC Statement
FCC compliance information and user guidelines.
Lithium Battery Warning
Safety precautions for handling lithium batteries.
Canadian Compliance Statements
ISED Compliance Statement
ISED compliance for wireless device operation.
IC Compliance Statement
Canadian Class B digital apparatus and RSS 210 compliance.
International Compliance Statements
Canadian Department of Communications Statement
Canadian digital apparatus noise emission limits.
VCCI Japan Compliance Statement
Japan's VCCI Class B compliance for IT equipment.
India E-Waste Rules 2016
Compliance with India's E-Waste rules on hazardous substances.
RF Equipment Notices
CE Compliance Statement
CE compliance for RF exposure requirements.
Wireless Radio Use Restrictions
Restrictions on wireless radio operation in specific bands.
RF Exposure Information
Guidance on minimizing human contact with RF energy.
FCC Bluetooth Compliance
FCC compliance for Bluetooth transmitters.
Bluetooth Industry Canada Statement
Canadian compliance for Bluetooth devices.
NCC Taiwan Wireless Statement
Taiwan's NCC compliance for low-power RF devices.
Japan RF Equipment Statement
Japan's statement on 5.15-5.35GHz band wireless use.
Simplified EU Declaration of Conformity
EU declaration for device compliance with Directive 2014/53/EU.
Optical Drive Safety Information
Laser Safety Information
Safety warnings related to the optical drive's laser.
Service Warning Label
Warning label for invisible laser radiation.
CDRH Regulations
US FDA regulations for laser products.
Safety Information
ENERGY STAR Compliance
Information about the ENERGY STAR program and compliance.
Document Conventions
Hazardous Moving Parts Warning
Warning about moving parts during servicing.
Symbols and Notes
Explanation of symbols and notes used in the manual.
Finding More Information
Resources for additional product information and support.
Package Contents
Included Components
Details of standard and optional items in the package.
Optional Accessories
List of optional items such as keyboard, mouse, and DVDs.
Front Panel Overview
Optical Drive Bay and Eject Button
Details on the optional optical drive bay and eject mechanism.
Audio Ports
Description of headphone and microphone ports.
Power Button
Location and function of the power button.
USB Ports
Information on USB 3.2 Gen 1 and USB 2.0 ports.
Rear Panel Overview
Power Connector and Ratings
Location of the power connector and its electrical ratings.
PS/2 Ports
Ports for connecting PS/2 mouse and keyboard.
Serial, DVI-D, USB, HDMI, and VGA Ports
Description of various rear panel connectivity ports.
Audio Ports
Details on microphone, line out, and line in audio connections.
Expansion Slots and Optional Graphics Card
Information on expansion slots and optional ASUS Graphics Cards.
Networking and Other Ports
LAN port, optional serial, and parallel ports.
Air Vents
Location and importance of air ventilation openings.
Connecting an External Monitor
Using the ASUS Graphics Card
Steps to connect a monitor via the discrete graphics card.
Connecting an External Monitor (Onboard)
Using Onboard Display Ports
Steps to connect a monitor via the motherboard's display outputs.
Connecting Peripherals
USB Keyboard and Mouse Connection
How to connect USB keyboard and mouse to the PC.
Power Cord Connection
Instructions for connecting the power cord to the PC and outlet.
Turning Your Computer ON
Power On Procedure
Step-by-step guide to turn on the desktop PC and monitor.
Connecting USB Storage Devices
USB Storage Device Connection
Procedure for inserting USB storage devices into the PC.
Connecting Audio Devices
Microphone and Speaker Connections
Details on connecting microphones and speakers to front/rear ports.
Headphone and Mic Setup
Specifics on connecting headphones and microphones.
Audio Configuration
Connecting Speaker Systems
Diagrams and instructions for connecting 2, 4, 5.1, and 7.1 channel speakers.
Configuring External Audio Output
Switching to External Audio Device
Steps to enable external audio output via Realtek Audio Manager.
Setting Up Multiple Displays
Connecting and Configuring Monitors
Guide to connecting and setting up multiple external displays.
Connecting an HDTV
Using HDMI for HDTV Connection
Instructions for connecting the PC to an HDTV via HDMI cable.
Proper Computer Posture
Ergonomic Setup Guide
Tips for maintaining correct posture and avoiding strain while using the PC.
Using the Optical Drive
Inserting and Removing Optical Discs
Step-by-step instructions for using the CD/DVD drive.
BIOS USB Port Configuration
Enabling/Disabling USB Ports
Guide to managing USB port settings via the BIOS Setup utility.
BIOS HDD Security Configuration
Setting and Changing HDD Passwords
Instructions for setting and managing HDD passwords via BIOS.
Connecting to the Internet (Wired)
DSL/Cable Modem Connection
Steps to connect the PC to a DSL or cable modem.
Connecting to the Internet (LAN)
Local Area Network (LAN) Connection
Instructions for connecting the PC to a local area network.
Network Connection Configuration (Dynamic IP/PPPoE)
Dynamic IP/PPPoE Setup
Guide to setting up dynamic IP or PPPoE internet connections.
Network Connection Configuration (Static IP)
Static IP Address Setup
Instructions for configuring a static IP address for internet access.
ASUS Business Manager Installation
Installing the Software Package
Steps to install ASUS Business Manager from the support DVD.
Starting and Navigating ASUS Manager
Launching the Application
How to start ASUS Business Manager from the Start Menu.
Icon and List View Modes
Switching between Icon View and List View for system tools.
ASUS Manager System Tools
System Information
Viewing hardware and software details of your computer.
Software and Driver Updates
Updating drivers, BIOS, and ASUS applications.
ASUS Manager Security Features
PC Cleanup Utility
Utilizing PC Cleanup to remove temporary files.
ASUS Secure Delete
Permanently erasing files securely using drag-and-drop.
ASUS Manager Utilities
USB Lock Feature
Securing USB ports, card reader, and optical drive with a password.
Backup and Recovery Options
Performing system maintenance and restoration tasks.
ASUS Manager Power and Tools
Power Management Configuration
Configuring power settings like hibernation and sleep timers.
Accessing Support Resources
Links to ASUS support websites and contact information.
ASUS Manager Tool Features
Ai Booting Configuration
Managing boot sequence from various storage devices.
MyLogo Customization
Customizing the boot logo displayed during startup.
Customizing the BIOS Boot Logo
Updating Boot Logo Image
Steps to change the system's boot logo using a picture file.
Troubleshooting Common Issues
Computer Not Powering On
Solutions for power issues where the LED does not light up.
System Freezing or Hanging
Steps to resolve unresponsive computer issues.
Wireless Network Connection Problems
Troubleshooting steps for connecting to Wi-Fi.
Troubleshooting Display and Input Issues
Keyboard Arrow Key Malfunction
Fixing issues with arrow keys on the number keypad.
No Monitor Display
Solutions for black screen or no display output problems.
Multiple Monitor Display Issues
Resolving issues when only one monitor shows a display.
USB Storage Device Detection Failure
Troubleshooting when the PC does not detect USB storage devices.
Troubleshooting System and Media Issues
Restoring System Settings
Using Windows 'Refresh your PC' for system recovery.
Distorted HDTV Picture
Fixing distorted images on HDTVs due to resolution mismatch.
No Speaker Sound
Troubleshooting steps for audio output problems.
DVD Drive Read Errors
Solutions for issues with the DVD drive not reading discs.
DVD Drive Eject Button Failure
Troubleshooting the DVD drive eject button.
Power and Display Troubleshooting
No Power / Power Indicator Off
Diagnosing and resolving issues when the PC does not power on.
No Display Output / Black Screen
Troubleshooting steps for no video output after boot.
Network and Audio Troubleshooting
Internet Access Issues
Resolving problems with connecting to the internet via LAN.
No Audio Output
Troubleshooting steps for lack of sound from speakers or headphones.
System Performance Troubleshooting
Slow System Speed
Addressing issues related to slow computer performance.
System Hanging or Freezing
Solutions for when the system frequently hangs or freezes.
CPU and Fan Troubleshooting
Noisy Computer Upon Startup
Resolving excessive fan noise when the computer powers on.
Noisy Computer During Use
Troubleshooting causes of noise during normal computer operation.
Appendix: Working with Windows
Starting for the First Time
Guide for initial Windows setup and configuration.
Start Menu Navigation
Navigating and using the Windows Start menu.
Launching Windows Apps
Information on launching and using Windows applications.
Connecting to Wireless Networks
Steps to connect to Wi-Fi networks.
Connecting to Wired Networks
Instructions for connecting via LAN or broadband.
Turning Your Computer Off
Procedures for shutting down the computer.
Putting Your Computer to Sleep
How to enter and exit Sleep mode.

Table of Contents