Table of Contents Introduction .........1 Services .............27 Peripherals ..........28 Daktronics Contact Information ....1 Light............29 Product Information ........1 Temperature ..........30 First-Time Setup & Launch ......2 Power Control ........30 Access .............2 Run LED ..........31 Display Connection ........2 Power Monitor ........31 Dashboard ..........2 Door Switch ...........31...
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Table of Contents 10 Exchange/Repair & Return Programs ...........53 Exchange Program .........53 Repair & Return Program ......54 Shipping Address ........54 Warranty & Limitation of Liability....54 11 Glossary ..........55 A Supplementary Documents .....57 Daktronics Warranty & Limitation of Liability...........59 – ii –...
Refer to Right-Side Menu (p.4). Reach Daktronics customer support online: • www.daktronics.com/support For further assistance, Daktronics Customer Service is available 7:00 a.m. to 7:00 p.m. CST, Monday to Friday via telephone. • Domestic (U.S. and Canada): 1-800-325-8766 • International: +1-605-697-4000...
FIBER B Figure 3: VIP Ports (Embedded Processor) Several Daktronics products are based on the VIP-5000 series platform and much of the information in this manual is valid for the platform as a whole; however, specific products may differ. For information on the VIP-5150, refer to the standard Galaxy GS6 series ®...
User Interface Basics Interface Elements The VIP-5000 series processor interface includes elements that are always visible to the user, including a header bar, main menu, right-side menu, and main window. Refer to Figure 4. Right-side menu Main menu Header bar...
Downloads an electronic version of this manual Opens a window showing Daktronics contact information and open source licenses and libraries used to build the VIP-5000 series processor Opens a link to the previous VIP user interface in order to access a few legacy...
Daktronics website and the Daktronics customer support number. Click Open Source attributions for a listing of the open source libraries/licenses used to build the VIP-5000 series processor. Legacy Legacy opens the previous version of the VIP user interface in a new browser window. Within...
Main Menu Click Menu in the upper-left corner of the screen to expand the main menu panel to show the full system navigation information or hover over the icon to see the menu item name. Refer to the table below. Menu Item Description Shows status tiles for various aspects of the processor;...
Dashboard Click Dashboard to show the system status tiles. Standard status tiles are always visible; an Important Messages tile appears when an important configuration setting has been changed recently. Refer to Figure 8. Figure 8: Dashboard Status Tiles Dashboard Tiles Most dashboard status tiles are interactive;...
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• Memory - This tile shows how much memory is currently being used and how much is available on the processor. • Brightness - This tile shows brightness settings and current output. The Configured information shows how the brightness is determined and the brightness value that the processor is attempting to achieve.
Configuration Click Configuration to open a configuration menu with a number of options. Refer to Figure 9. The currently selected link is underlined. In the example in Figure 9, Identification is selected. Figure 9: Configuration After making a change to any configuration setting, save that change by clicking the Save button.
Click the red Change button to change the device ID; however, changing the ID will result in a loss of communication with any registered services. Note: Use this feature only as instructed by Daktronics technicians. Configuration...
Input Input configures the type of processor input with options for adjusting the color and how the signal is shown on the display. Refer to Figure 13. Figure 13: Configuration - Input Select an input source from the Display Mode drop-down list: DVI, Test Pattern, Stored Content, or Blank.
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Change the Color Adjustment settings of the DVI video signal with the Brightness, Contrast, Saturation, and Hue sliders or by typing in the desired percentage values. Refer to Figure 15 and the table below. Figure 15: Input - Color Adjustment Adjustment Description Adjusts the overall gray level of the display.
Refer to Figure 17. Note: Take care to avoid shifting the output from the display’s viewable area. Note: Do not use this feature unless instructed to do so by Daktronics technicians. Figure 17: Input - Target Dimensions...
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Refer to the following table for descriptions of all available test patterns. Test Pattern Description Cycle All Cycles through all test patterns Displays an alternating pattern showing the row and then the column Module Locator of each module Module ID Displays a pattern that numbers each display module Displays a module ID pattern rendered at 48x48 for non-square/non- Module ID 48x48...
Rotate Rows from top to bottom across the display Displays an alternating red, green, and blue D and border on each Daktronics Logo display module Displays a pattern of dots on the corners of every module to aid in field...
Output Output configures the processor’s output parameters including the output state, what is shown during system startup, and the translation table. Refer to Figure 21. Figure 21: Configuration - Output Output State sets the entire display output as Active or Inactive. Displays can be configured to use primary and backup processor systems.
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Refer to Figure 26. Contact Daktronics Technical Services to obtain the correct translation table. Note: After uploading the translation table, the display output may be temporarily out of sync while the translation is applied.
Number of display faces the controller Number of Faces is designed to operate Daktronics document number assigned ED Number to the translation table Daktronics contract number for the Contract equipment and installation (CXXXXX) Translation table name that includes Title the display series number, display size, pixel pitch, LED color, etc.
Define how the brightness of the display is controlled with the Mode drop-down list. Refer to Figure 29. • Automatic - Brightness values are Figure 29: Brightness - Mode determined by a light sensor and automatically adjusted according to ambient light conditions. Values vary to reflect the information received from the light sensor.
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Enter an offset time either before or after sunset/sunrise if desired. For example, the brightness level can be set to take effect 30 minutes before sunrise each day by entering -30 in the Sunrise Offset field or 30 minutes after sunset each day by entering 30 in the Sunset Offset field.
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Configure the transition time between brightness levels (how long it takes for the sign to change brightness levels between day and night settings). For example, Figure 32 shows the transition from the 20% brightness level during the night to the maximum daytime brightness level of 100% will take 30 minutes.
Network Network sets the network configuration for the processor and tests the network connection. Configure both the Internet Protocol (IP) address and the Domain Name Server (DNS) address to communicate with the local area network (LAN). Refer to Figure 34. Figure 34: Configuration - Network Network Choose how the network is configured with the...
An example of such a name Figure 37: Network - DNS Configuration resolution is the internet host name www. daktronics.com resolved to 64.233.169.147. Configure the DNS address either automatically or manually. • Automatic: Information is received from a local Dynamic Host Configuration Protocol (DHCP) server to assign the address.
This is used for questions such as “Can the VIP connect to IDM?”. The default target address fusion.daktronics.com is the IDM URL. This URL may be changed to any target site. Choose Figure 39: Network - Network Test the type of network test from the drop-down list.
Active, two default addresses are used for synchronizing the time. Refer to Figure 45. • The first address is the primary NTP server. The default address is 0.daktronics.pool.ntp.org. • The second address is the secondary NTP server. The default address is 1.daktronics.pool.ntp.org.
Daktronics-hosted (remote, cloud-based) Venus Control Suite software program. ® When this is chosen, the Host field is venus.daktronics.com and the Port field is 443 by default. Refer to Figure 48. Figure 48: Services - Venus-Hosted Figure 49: Services - Venus Local •...
• IDM: This option is for the Daktronics Intelligent Device Management (IDM) system, an internet-based monitoring and diagnostic system. When this is chosen, the Host field is fusion.daktronics.com and the Port field is 443 by default. Refer to Figure 50.
Automatic; change this setting only under the direction of Figure 55: Peripherals - Light Sensor Daktronics technicians. • CAN Multi Directional – A controller area network based sensor that returns light intensity readings or LUX unit light readings from several directions.
Temperature An external temperature sensor is connected to the controller and used for logging the current temperature at the display location. To configure the temperature sensor, follow these steps while referring to Figure 57. 1. Enter the sensor’s configured address in the Address field.
3. Click Save at the top of the screen to save the changes. Power Monitor The power monitor sensor detects power loss. If the display is connected to a Daktronics power supply, a loss of power sends an immediate diagnostic notice to IDM indicating a power failure condition has occurred.
Location Location sets the display’s location. Configure the location manually to calculate the appropriate dimming level. Refer to Figure 62. Figure 62: Configuration - Location Configure the following location parameters: • Continent: Select the continent where the display is installed. If the appropriate continent is not shown, select Other.
Network Monitors Network Monitors configures the monitoring system for the network. Monitors are used in conjunction with power control relays and attempt a recovery if a device becomes unresponsive on the network. The power control relays must be configured under the Peripherals menu before setting up the network monitors.
Diagnostics Diagnostics updates the diagnostic files used by the processor to return data to IDM. The current version for the diagnostic files is listed under Display Firmware Version. Refer to Figure 64. Figure 64: Configuration - Diagnostics To update the display firmware, follow these steps. 1.
Fan Control Fan Control provides three different methods for controlling the internal ventilation of the display cabinet. The Fan Control settings determine when the display fans will turn on and off. Refer to Figure 65. Figure 65: Configuration - Fan Control PLR Fan Control This sets the high and low temperatures that trigger the display fans.
Monitor Click Monitor to open a window showing a video feed of the display input or output content. This video plays on a canvas that represents the display size. Refer to Figure 66. Figure 66: Monitor Click the arrow and magnifying glass icons at the top of the video feed to make the monitor window larger, smaller, or back to scale.
Stored Content Click Stored Content to open a library for stored image files. Stored image files are used in a display mode that shows locally stored content when the primary video source is unavailable or when a specific action occurs (i.e. a door switch sensor is triggered when a cabinet door opens).
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Images should be added in the order the user wants them to appear on the display. The order of images can be verified by the list of thumbnail images. Refer to Figure 67. Note: Stored content plays only when Stored Content is selected from the Display Mode drop-down list under Configuration > Input > Display Mode.
A dialog box opens to either open the log file or save it to a default download directory. Figure 70: Logs Note: Daktronics Technical Support may ask to review these exported log files when troubleshooting. View Logs Click View for log information about auto blending color calibration. This log shows the different color spaces retrieved from the modules and what was applied during the operation.
Display Hardware Display Hardware Tests verifies all wiring connections are made properly and the hardware components are working correctly. Use these tests along with visual inspection of the display; before using Display Hardware Tests, ensure that the display is visible to the user.
Test to Run Select the desired hardware test from the drop-down list as shown in Figure 74. The available tests for the Display Interface (ProLink 6) device are described below. • Signal Backbone - Port A Health - This tests the ProLink 6 connections via fiber Port A on the PLRs.
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• Micro - This tests the Micro firmware. If all Micro firmware is the same, all the modules turn green. If there are modules with different firmware, all the modules connected to those PLRs turn red. • Hardware Id - This tests the hardware ID versions. If all the hardware ID versions are the same, all the modules turn green.
• Module - Port B Health - This tests the ProLink 5 connections via SATA Port B on the modules. If the SATA cable coming from Port B on a module is disconnected, the modules that do not have a connection to Port B turn red. If the module has proper connection and communication via Port B, the modules turn green.
Figure 79: Enabled Ports without unplugging fiber-optic or SATA cables. Note: Do not use this feature unless instructed to do so by Daktronics technicians. If Port A (ProLink 6) is selected from the Processor drop-down list, the processor Port B (ProLink 6) is disabled, forcing the display to run only on its Port A link from the processor.
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In a system using two PLRs to run a display section, one PLR output is the primary link, and the other PLR is the secondary link. In this setup, selecting Port A from the Display Interface drop-down list disables the secondary PLR and shows problems detected by the primary PLR.
Power Control Serial Loopback Test This test verifies the serial cable functionality of a configured power relay control device. After clicking Run Loopback Test, the user is prompted to connect the transmit and receive pins on the serial cable. Refer to Figure 84.
Power Relay Control Click the red Reset Power Control button to perform a soft restart of the power relay control device. Refer to Figure 89. After clicking Reset Power Control, a prompt Figure 89: Reset Power Control opens to confirm the action since this clears all cycle counts and returns relays to the default state.
Calibration Click Calibration to open a window with options for adjusting the display output. Refer to Figure 90. Figure 90: Calibration Module Adjustment Module Adjustment manually adjusts individual modules or tiles to improve the uniform intensity of the entire display. Note: This action interrupts the active content on the display.
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2. Click Start again to open the Module Adjust tool. A graphic representation of the display modules opens with adjustment tools along the right side. Refer to Figure 92. Selected modules Figure 92: Module Adjustment 3. Select individual modules or groups of modules for adjustment by highlighting them with the cursor.
Figure 97: Clear Stored Calibration Settings Camera Camera calibration adjusts the intensity level of each pixel in a Daktronics LED video display as needed to improve the uniform intensity of the entire display. Note: Camera calibration should only be performed by Daktronics technicians.
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To automatically adjust the modules, follow these steps: 1. Click Start. A Session Options window opens. Refer to Figure 98. Figure 98: Calibration Session Options 2. Click Start again to open the Autoblend Calibration tool. 3. Choose a display output color from the Pattern drop-down list to view the display’s current color calibration and evaluate the need for automatic module adjustment.
System Backup Click System Backup to open a window to manage system backups. The options are to either save the VIP’s current system backup files or restore the current system to a previously saved backup file. Refer to Figure 101. Figure 101: System Backup Click Create System Backup to save the current system’s configuration files and translation table.
Program and a Repair & Return Program. Exchange Program Daktronics unique Exchange Program is a quick service for replacing key parts in need of repair. If a part requires repair or replacement, Daktronics sends the customer a replacement, and the customer sends the defective part to Daktronics. This decreases display downtime.
Customer Service immediately. Daktronics expects immediate return of an exchange part if it does not solve the problem. Daktronics also reserves the right to refuse parts that have been damaged due to acts of nature or causes other than normal wear and tear.
Calibration: Process of adjusting the intensity level of each pixel in a Daktronics LED video display as needed to improve the uniform intensity of the entire display.
Firefox browser). ® ® 2. Go to https://dakfiles.daktronics.com/. 3. Click Venus1500 > utils > DisplayFind > DisplayFind.exe. 4. Click Run to download the DisplayFinder utility or Save to save the file to the computer for later use. Launching DisplayFind Utility The DisplayFind file automatically opens if Run was selected in Step 4 above.
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1. Select the correct network adapter used to communicate with the device from the Adapter Name drop-down list. Refer to Figure 6. Figure 6: Network Adapter Name Selection DD1961783 201 Daktronics Drive Rev 04 Brookings, SD 57006-5128 03 August 2020 www.daktronics.com/support...
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DisplayFind utility cannot detect the player. In this case, use the DisplayFind utility to find the VIP and then remove the :85 port number from the address to access the player’s UI. Contact Info If further assistance is required, contact Daktronics Customer Service via phone or online. • Domestic (U.S. and Canada): 1-800-325-8766 •...
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VIP-5000 Series Quick Guide Page 1 of 6 The VIP-5000 series processor is the interface that drives video to a digital display and meets operational needs such as dimming, displaying test patterns, and adjusting gamma and color controls. VIP-5060 accepts standard DVI inputs of 800x600 and 1280x720. VIP-5160 accepts standard DVI inputs of 800x600 and 1280x720 but has an additional input resolution allowing 1440x900 DVI input with reduced blanking.
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VIP-5000 Series Quick Guide Page 2 of 6 Connecting to the Network 1. Connect one end of the RJ45 network cable to the network port. Refer to Figure 6 and Figure 7. Note: For a display-mount system, rotate the connector turn clockwise to lock.
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3. Type DakPassword! into the Password text box. 4. Click OK. Figure 14: VIP-5000 Series Login These are the factory-configured login credentials. Daktronics strongly recommends changing the password after initial configuration. After setting a new password, this new password must be entered into the Password text box during login.
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After initial login, the Dashboard window opens showing status tiles for various aspects of the device. Click the Show Menu icon in the upper-left corner to expand the main menu. Refer to the table below. For more information, refer to the VIP-5000 Series Operation Manual (DD2773153). Menu Item Description Shows status tiles for various aspects of the processor;...
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Page 5 of 6 6. Set the Target Dimensions as either Automatic or Manual to position the incoming video signal on the display. This feature should not be used unless instructed to do so by Daktronics technicians. • Automatic - the controller positions the content and the dimensions will match the configured display size.
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Day and Night - sets display minimum and maximum brightness based on the time of day. Contact Info and Where to Get Help Click Help under the User icon in the upper-right corner of the screen to access the VIP-5000 Series Video Image Processor Operation Manual (DD2773152). Click About under the User icon in the upper-right corner of the screen to access the Daktronics website.
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Daktronics Warranty & Limitation of Liability This section includes the Daktronics Warranty & Limitation of Liability statement. Daktronics Warranty & Limitation of Liability...
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Warranty Coverage. Daktronics warrants to the original end user (the “End User”, which may also be the Purchaser) that the Equipment will be free from Defects (as defined below) in materials and workmanship for a period of one (1) year (the “Warranty Period”). The Warranty Period shall commence on the earlier of: (i) four weeks from the date that the Equipment leaves Daktronics’...
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In no event shall Daktronics be liable for loss, damage, or injury of any kind or nature arising out of or in connection with this Warranty in excess of the Purchase Price of the Equipment. The End User’s remedy in any dispute under this Warranty shall be ultimately limited to the Purchase Price of the Equipment to the extent the Purchase Price has been paid.
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For End User’s protection, in addition to that afforded by the warranties set forth herein, End User may purchase extended warranty services to cover the Equipment. The Extended Service Agreement, available from Daktronics, provides for electronic parts repair and/or on-site labor for an extended period from the date of expiration of this warranty. Alternatively, an Extended Service Agreement may be purchased in conjunction with this Warranty for extended additional services.
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