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User Manual
S34J550WQ* S34J552WQ*
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user
manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual
has not been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
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Summarization of Contents
Before Using the Product
Securing the Installation Space
Ensure adequate space around the monitor for ventilation and heat dissipation.
Safety Precautions
Important warnings and cautions for safe operation and handling of the product.
Precautions for storage
Guidelines for storing the product to prevent damage or degradation.
Preparations
Parts and Control Panel
Identification of monitor components and the control panel functions.
JOG Button and Power LED
Description of the JOG button and the power status indicator LED.
Function Key Guide
Explains how to use the Function Key Guide to access menus.
Configuring Eye Saver Mode, Brightness and Contrast
Adjusting initial screen settings for eye comfort and picture quality.
Changing the Volume setting
How to adjust the audio volume using the JOG button.
Types of Ports
Identification and description of the monitor's input/output ports.
Adjusting the Product Tilt
How to adjust the monitor's screen tilt angle.
Anti-theft Lock
Instructions for using an anti-theft locking device for security.
Precautions for moving the monitor
Guidelines for safely moving the monitor to prevent damage.
Installing a Wall-mount Kit or Desktop Stand
Instructions for mounting the monitor using VESA-compatible kits.
Attaching the Stand
Step-by-step guide for assembling the monitor stand.
Removing the Stand
Step-by-step guide for disassembling the monitor stand.
Connecting and Using a Source Device
Connecting and Using a PC
Selecting a connection method suitable for your PC.
Connection Using the HDMI Cable
Guide for connecting a computer using HDMI cables for optimal display.
Connection Using the HDMI-DVI Cable
Instructions for connecting via HDMI-DVI cable.
Connecting to Headphones
How to connect headphones for audio output.
Connection Using the DP Cable
Guide for connecting using a DisplayPort cable.
Connecting the Power
Step-by-step instructions for connecting the monitor to a power source.
Correct posture to use the product
Guidance on maintaining a correct posture for comfortable viewing.
Driver Installation
Instructions for downloading and installing monitor drivers.
Setting Optimum Resolution
How to set the monitor to its optimal resolution for best performance.
Screen Setup
SAMSUNG MAGIC Bright
Provides optimum picture quality suitable for the environment.
In PC mode settings
Customizing contrast and brightness for PC usage.
In AV mode settings
Automatic picture settings for video content.
Brightness
Adjusting the general brightness of the picture.
Contrast
Adjusting the contrast between objects and background.
Sharpness
Making the outline of objects more clear or blurry.
Color
Adjusting the tint of the screen and color tone.
SAMSUNG MAGIC Upscale
Enhances picture details and vividness, especially for low-resolution images.
Eye Saver Mode
Optimizes picture quality for eye relaxation by reducing blue light.
HDMI Black Level
Adjusts image quality for HDMI connections to correct degradation.
Game Mode
Optimizes screen settings for playing games on PC or consoles.
Response Time
Accelerates panel response rate for vivid video and natural motion.
Low Input Lag
Minimizes input lag for fast reactions by reducing video processing time.
Picture Size
Options for changing the picture aspect ratio in PC and AV modes.
Screen Adjustment
Adjusting horizontal and vertical position for specific screen fit modes.
Configuring the PIP/PBP Settings
PIP/PBP Mode
Enable or disable Picture-in-Picture (PIP) or Picture-by-Picture (PBP) modes.
Size
Selects the size and aspect ratio of the sub-screen in PIP/PBP modes.
Sound Source
Sets which screen you want to hear the sound for in PIP/PBP modes.
Position
Selects the position of the sub-screen from available options in PIP mode.
Source
Selects the input source for the main screen in PIP/PBP modes.
Picture Size
Selects the image size for the sub-screen in PIP/PBP modes.
PBP Mode (Picture Size)
Sets the Picture Size for each divided screen in PBP mode.
Contrast
Adjusts the contrast level for sub-screens in PIP/PBP modes.
Adjusting OSD (On Screen Display) settings
Transparency
Sets the transparency for the menu windows.
Position
Adjusts the menu position on the screen.
Language
Sets the menu language displayed on the screen.
Display Time
Sets how long the OSD menu remains visible.
Setup and Reset
FreeSync
Eliminates screen tearing and lag for a smoother gaming experience.
Eco Saving Plus
Reduces energy consumption compared to maximum brightness.
Off Timer Plus
Configures automatic power-off timers for the product.
Input and System Settings
Configuring input modes, DisplayPort, and source detection.
Operational Controls and Reset
Adjusting key repeat time, power LED, and resetting all settings.
Information
Views the current input source, frequency, and resolution.
Installing the Software
Easy Setting Box
Enables partitioning of the monitor screen by partitioning multiple sections.
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Center
Steps to test the product before contacting customer service.
Testing the Product
Performing a self-diagnosis test to check product operation.
Checking the Resolution and Frequency
Verifying that the resolution and frequency are within supported ranges.
Display Issues
Resolving common display problems like blank screens, blurriness, and image distortion.
Video and Sound Issues
Resolving problems with video playback choppiness and lack of sound.
Source Device Issues
Addressing issues related to the connected source device, like beeping sounds.
Q & A
Answers to common user queries about frequency, resolution, and power-saving modes.
Specifications
General
Overview of model, size, display area, pixel pitch, and power supply.
Standard Signal Mode Table
Detailed table of supported resolutions, frequencies, and pixel clocks.
Appendix
Responsibility for the Pay Service (Cost to Customers)
Explains conditions for chargeable service and customer fault clauses.
Not a product defect
Situations not covered under warranty and other specific customer-related issues.
A Product damage caused by customer's fault
Details on product damage resulting from mishandling or improper repair.
Others
Covers issues like natural disasters or consumable component usage.
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