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Helios 18
User manual
Predator Helios 18 User Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
First Things First
Your Guides
Basic Care and Tips for Using Your Computer
Turning Your Computer off
Taking Care of Your Computer
Taking Care of Your AC Adapter
Cleaning and Servicing
Guidelines for Safe Battery Usage
Internal Battery
Taking Care of Your Vision
Notes on Using 3D Images
14 - Your Predator Notebook Tour
Screen View
Keyboard View
Left View
USB 3.2 Gen 1 Information
Right View
USB 3.2 Gen 2 Information
Base View
Rear View
USB Type-C Information
Using the Keyboard
Hotkeys
Special Keys
The Windows os Desktop
24 - Using the Precision Touchpad
Touchpad Gestures
Changing Touchpad Settings
Recovery
Creating a File History Backup
Backing up Your Wireless and LAN Drivers
Restoring Your Computer
Reset this PC and Keep My Files
Reset this PC and Remove Everything
Using a Bluetooth Connection
Enabling and Disabling Bluetooth
Enable Bluetooth and Add a Device
42 - Connecting to the Internet
Connecting to a Wireless Network
Connecting to a Wireless LAN
Connecting with a Cable
Built-In Network Feature
46 - Predatorsense
The Predatorsense Main Screen
Widget Cards
Predatorsense Settings
Planet9 Website and PC Client Download
Scenario
Scenario Profiles
Operating Mode
Fan Control
Adjusting the Pulsar Lighting
Adjusting the Advanced Settings
Monitoring
App Center
62 - Bluelight Shield
OLED Screen
How to Avoid Burn-In on an OLED
Screen
Securing Your Computer
Using a Computer Security Lock
Using Passwords
Entering Passwords
Fingerprint Reader
How to Use the Fingerprint Reader
BIOS Utility
Boot Sequence
Setting Passwords
Power Management
Saving Power
Battery Pack
Battery Characteristics
Charging the Battery
Optimizing Battery Life
Checking the Battery Level
Battery-Low Warning
Traveling with Your Computer
Disconnecting from the Desktop
Moving Around and What to Bring with You
Universal Serial Bus (USB)
82 - USB Type-C Port
Thunderbolt 4 Port
Displays
SD Card Reader
Video and Audio Connectors
Connecting a Monitor
Headphones and Microphone
Hdmi
Frequently Asked Questions
Requesting Service
Tips and Hints for Using Windows
Can I Turn off Notifications
Can I Personalize the Lock Screen
Can I Change the Screen Resolution
Where Are My Apps
What Is a Microsoft ID (Account)
How Do I Check for Windows
Updates
Where Can I Get more Information
Troubleshooting
Troubleshooting Tips
Error Messages
Internet and Online Security
First Steps on the Net
Protecting Your Computer
Choose an Internet Service Provider
Network Connections
Surf the Net
Internet Security Software
Advertisement
Quick Links
1
Keyboard View
2
Using the Keyboard
3
Special Keys
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USER'S MANUAL
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Summarization of Contents
Registering Your Predator Product
Proprietary Information Disclaimer
Proprietary information disclaimer and usage restrictions.
Introduction to Getting Started
Computer and Health Care Guidance
Information on computer care and user health precautions.
Identifying Ports and Controls
Guidance on identifying the computer's physical ports and controls.
Windows 11 Interface Basics
Introduction to the Windows 11 operating system interface.
Keyboard and Touchpad Usage Tips
Usage tips and tricks for the keyboard and touchpad.
System Recovery and Backup Procedures
Instructions on how to create recovery backups for your system.
Network and Bluetooth Connectivity Guide
Guidelines for connecting to networks and Bluetooth devices.
Overview of Bundled Predator Software
Overview of the bundled software included with your Predator device.
Initial Setup and Information
Explanation of User Guides
Explanation of the available user guides for the notebook.
Computer Maintenance and Care
Proper Computer Shutdown Procedures
Procedures for properly shutting down the computer.
General Computer Care Guidelines
Essential tips for maintaining your computer's condition and longevity.
AC Adapter Care and Handling
Best practices for maintaining the AC adapter.
Computer Cleaning and Servicing
Steps for safely cleaning and servicing the computer.
Battery Safety and Usage Guidelines
Battery Charging Precautions and Warnings
Recommendations and warnings for charging the battery safely.
Battery Replacement Safety Measures
Guidelines and warnings regarding battery replacement procedures.
Battery and Vision Care
Information on the Internal Battery
Details about the computer's built-in rechargeable battery.
Tips for Reducing Eye Strain
Advice on minimizing eye strain during computer use.
Notes on Viewing 3D Images
Considerations and warnings for viewing 3D images.
Predator Notebook Hardware Tour
Overview of the Screen View
Identification of components visible on the laptop screen.
Keyboard Layout and Features Explained
Description of the keyboard layout and special keys.
Left Side Ports and Ventilation
Identification of ports and ventilation on the left side of the laptop.
USB 3.2 Gen 1 Port Specifications
Information about USB 3.2 Gen 1 ports and their specifications.
Right Side Ports and Indicators
USB 3.2 Gen 2 Port Specifications
Information about USB 3.2 Gen 2 ports and their specifications.
Base and Rear Panel Views
Base Panel Component Identification
Identification of components on the bottom of the laptop.
Rear Panel Port Identification
Identification of ports on the rear of the laptop.
USB Type-C Port Functionality Details
Details about the capabilities of the USB Type-C port.
Keyboard Usage and Hotkeys
Keyboard Function Key (Hotkey) Guide
Explanation of the special function keys (hotkeys) on the keyboard.
Description of Special Keyboard Keys
Description of other special keys on the keyboard.
Navigating the Windows OS Desktop
Using the Precision Touchpad
Guide to Precision Touchpad Gestures
Explains various single and multi-finger gestures for touchpad interaction.
Adjusting Touchpad Settings
Steps to adjust touchpad sensitivity and behavior.
Computer System Recovery Options
Creating File History Backups
Guide on how to back up your files using File History.
Backup for Wireless and LAN Drivers
Instructions for backing up network drivers.
Restoring Your Computer System
Process for restoring the computer to a previous state.
Resetting the PC While Keeping Files
Guide to resetting the PC while retaining personal files.
Resetting the PC and Removing All Data
Guide to resetting the PC and removing all personal data.
Establishing Bluetooth Connections
Enabling and Disabling Bluetooth Adapter
Steps to turn the Bluetooth adapter on or off.
Pairing Bluetooth Devices with Computer
Process for pairing new devices with your computer via Bluetooth.
Connecting Your Computer to the Internet
Connecting to a Wireless Network
Steps for connecting to a wireless network (Wi-Fi).
Connecting via Wired Network Cable
Instructions for connecting to the internet using an Ethernet cable.
PredatorSense Software Features
PredatorSense Main Screen Overview
Overview of the main interface and features of PredatorSense.
PredatorSense Widget Card Management
Customizing and using widget cards within PredatorSense.
PredatorSense Settings and Firmware Updates
Configuring PredatorSense settings and checking for firmware updates.
Planet9 Website and PC Client Information
Accessing the Planet9 website and downloading the PC client.
Scenario Management and Control
Managing different operating scenarios and fan controls.
Creating Custom Scenario Profiles
Steps to create personalized scenario profiles.
Linking Apps to Scenario Profiles
Linking applications to specific scenario profiles.
Managing and Customizing Scenario Profiles
Ways to manage and customize scenario profiles.
Selecting Laptop Operating Modes
Choosing different performance modes for the laptop.
Fan Speed Control Adjustment
Customizing fan speed for CPU and GPU cooling.
Configuring Pulsar Lighting Effects
Adjusting keyboard and light bar lighting effects.
Global and Area Lighting Customization
Customizing lighting effects for the entire keyboard or specific zones.
Keyboard Backlight Static and Dynamic Lighting
Setting static colors or dynamic animations for keyboard backlighting.
Light Bar Static and Dynamic Lighting Customization
Customizing light bar colors and animations.
Advanced Settings Configuration
Adjusting audio modes and system boot settings.
Customizing the Boot Logo
Personalizing the computer's boot logo.
System Monitoring and Performance Tracking
Tracking CPU, GPU, and system temperatures and load.
Using the PredatorSense App Center
Launching and managing installed applications.
Bluelight Shield Feature
OLED Screen Care and Burn-in Prevention
Preventing OLED Screen Burn-in
Tips to avoid permanent damage to the OLED display.
Securing Your Computer and Data
Computer Security Measures
Computer security measures.
Using a Physical Security Lock
How to attach and use a physical security lock.
Password Management and Security Types
Explains different password types for system security.
Entering Passwords for Access
Procedures for entering passwords for access and login attempts.
Fingerprint Reader Setup and Usage
Configuring Fingerprint Recognition for Login
Steps to set up the fingerprint reader for sign-in.
BIOS Utility Functions and Settings
Adjusting the System Boot Sequence
How to change the order of devices for booting.
Setting BIOS System Passwords
Procedures for setting supervisor and boot passwords in BIOS.
Power Management Settings Configuration
Disabling Fast Startup for Power Saving
Steps to disable the fast startup feature for power saving.
Battery Pack Management and Care
Overview of Battery Characteristics
Information about the computer's Lithium battery.
Battery Charging Instructions
Instructions for connecting the AC adapter to charge the battery.
New Battery Pack Conditioning Process
Process for conditioning a new battery pack for optimal performance.
Optimizing Battery Lifespan and Performance
Tips to extend the battery's useful life and efficiency.
Checking the Current Battery Level
How to view the current battery charge status.
Actions for Battery Low Warnings
Actions to take when the battery level is low.
Traveling with Your Computer Safely
Disconnecting Peripherals Before Travel
Steps to safely disconnect the computer from external devices.
Preparation Tips for Computer Travel
Tips for transporting the computer safely.
Guide to Computer Ports and Connectors
Universal Serial Bus (USB) Ports
USB Type-C Port Functionality
Details about the capabilities of the USB Type-C port.
Thunderbolt 4 Port Capabilities and Usage
Information on connecting devices via the Thunderbolt 4 port.
External Display Connectivity Options
How to connect external displays using various ports.
SD Card Reader Usage Guide
Inserting and Using SD, SDHC, SDXC Cards
Instructions for inserting and using SD, SDHC, and SDXC cards.
Video and Audio Connection Ports
Connecting External Monitors to Computer
Steps to connect and configure an external display.
Headphone and Microphone Port Usage
Information on connecting audio devices.
HDMI Interface Explanation
Description of the HDMI port and its usage for audio/video.
Frequently Asked Questions (FAQ)
Troubleshooting Computer Startup Failures
Solutions for problems where the computer does not start or boot.
Troubleshooting Display Blank Screen Issues
Solutions for issues where the screen remains blank.
Troubleshooting No Audio Output
Solutions for problems related to no sound output.
Troubleshooting Keyboard Response Issues
Solutions for issues where the keyboard is not responding.
Troubleshooting Printer Connectivity Issues
Steps to resolve issues with the printer not working.
Restoring Original System Settings
Guide on how to reset the computer to its factory default state.
Service Requests and Warranty Information
Information on how to request service and warranty claims.
Information Required for Support Calls
Details required when contacting Acer support for assistance.
Windows Usage Tips and Tricks
Managing Windows Notifications
How to enable or disable notifications in Windows.
Personalizing the Windows Lock Screen
Customizing the lock screen background and slideshow.
Changing Screen Resolution in Windows
Steps to adjust the display's screen resolution.
Accessing and Managing Windows Apps
How to find, pin, unpin, and manage applications.
Microsoft Account Basics
Explanation of what a Microsoft account is and its uses.
Checking and Installing Windows Updates
How to check for and install Windows updates.
Resources for Additional Information
Resources for additional information on Windows and support.
System Troubleshooting Guide
General Troubleshooting Tips and Advice
General troubleshooting tips and advice.
Understanding and Resolving Error Messages
Guide to interpreting error messages and their corrective actions.
Internet and Online Safety Measures
Initial Internet Setup and ISP Selection
Steps for connecting to the internet and choosing an ISP.
Protecting Your Computer Online
Importance of internet security software and activation.
Choosing an Internet Service Provider (ISP)
Guidance on selecting an ISP for internet access.
Dial-up Internet Connection Details
Information on using dial-up connections.
DSL Internet Connection Details
Details about DSL internet service and its requirements.
Cable Internet Connection Details
Information on cable internet service as a connection type.
Cellular Internet Connection Details
Using cellular networks for internet access.
Network Connection Types Overview
Overview of Local Area Networks (LAN) and wireless networks.
Benefits of Wireless Network Usage
Advantages of using wireless LAN for mobility and ease of installation.
Wireless LAN Setup Components
Essential components for setting up a home wireless network.
Surfing the Internet Using a Browser
Using web browsers like Microsoft Edge for internet access.
Acer Website for Support and Downloads
Information about the Acer website for support and downloads.
Internet Security Software Overview
Using security software like Norton Security for online protection.
Staying Ahead of Cybercriminals
Tactics used by cybercriminals and how to stay safe.
Phishing Email Awareness and Prevention
Recognizing and avoiding phishing emails.
Tech Support Scam Awareness and Avoidance
Identifying and avoiding tech support scams.
Common Cybercriminal Threats Explained
Types of malware like Ransomware and Botnets and how to respond.
Virus and Malware Protection Strategies
Understanding viruses/malware and using security software for protection.
Public Wi-Fi Security Precautions
Risks of public Wi-Fi and using VPNs for security.
Safe Online Habits and Practices
Basic security practices to reduce cybercrime risk.
Windows Security Tools and Features
Utilizing Windows features for computer protection.
Identifying Computer Risk Status
How to recognize if your computer is at risk from malicious software.
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