1. Manuals
  2. Brands
  3. MD HearingAid Manuals
  4. Personal Care Products
  5. VOLT+
  6. User manual

MD HearingAid VOLT+ User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
VOLT +
Series H • User Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the VOLT+ and is the answer not in the manual?

Questions and answers

Related Manuals for MD HearingAid VOLT+

Summary of Contents for MD HearingAid VOLT+

  • Page 1 VOLT + Series H • User Manual...
  • Page 2 “ M y hearing was so bad, I felt left out and didn’t go out much. I hear sounds now that I haven’t heard in years. This has changed my life. — Phyllis G.
  • Page 3 Congratulations With the VOLT + , you are back in control of the sounds around you, thanks to digital, rechargeable technology, paired with user-adjustable controls. Please read this User Manual in its entirety. Practice and patience are important as your ears relearn how to hear.
  • Page 4 We’re here to help. Our dedicated, U.S.-based hearing instrument specialists are the heart and soul of MDHearingAid. They’re happy to guide and assist you with any questions you may have. Take advantage of our free one-on-one phone consultations. 312-366-3899 800-918-3914 (toll-free) Mon.
  • Page 5 “ T he customer service has been outstanding. They continue to solve the problem and give solutions. — Joan P.
  • Page 6 Table of Contents...

  • Page 7: Table Of Contents

    Package Contents... 3 Replacing Tips & Tubing ..17 VOLT Diagram ....4 Using the Telephone ..20 Quick Start Guide .

  • Page 8: Package Contents

    Package Contents b) Charger a) VOLT Hearing Aid(s) Power Case Adapter Thin Tubing ComfortTIP ™ Cord c) Cleaning Tool Wire Magnet Brush *Contents will vary depending on quantity ordered.

  • Page 9: Volt Diagram

    VOLT Diagram Microphones Tubing Base Volume Dial (on/off control) Thin Tubing Program Button Snap End Stabilizer Bar VOLT Body ComfortTIP ™ Charging Port VOLT comes assembled for your convenience.
  • Page 10 “ I’m impressed with the quality and clarity of sound. I love that it is rechargeable. — Michael S.

  • Page 11: Quick Start Guide

    Quick Start Guide Three Easy Steps for Using Your MDHearingAid VOLT ® If you have a pair, first identify the left and right hearing aid. Step 1: Charge VOLT Step 2: Place VOLT on ear Step 3: Turn VOLT on Left Right VOLT...

  • Page 12: Charge

    Step 1: Charge VOLT a) Plug charging case into a standard outlet. b) Place VOLT in the charger facing forward. Blue light will turn on to indicate “charging”. You may close the case or leave it open—the hearing aids will charge either way. c) When fully charged, blue light will turn green and VOLT is ready to use.
  • Page 13 Charging Case Information Charging case can charge VOLT up to three (3) times without being plugged in. When case has less than 20% power, the middle light on case will flash green. When case has more than 20% power, the light will be solid green. Once battery is full, a sensor stops the charging process.
  • Page 14 Charging Case Assembly Charging Cord Case (small end) The charger is made up of three pieces: a charging case, a cord, and a power adapter. a) Connect the small end of cord to the opening on the back of charging case. b) Connect the other end of cord (USB) to Power Cord...

  • Page 15: Place On Ear

    Step 2: Place On Ear ý þ Prevent ComfortTIP from coming off ™ in ear. Always verify the tip is pushed all the way on tubing before inserting tip in ear. a) Hold thin tubing at the stabilizer bar junction. Insert ComfortTIP with gentle pressure into ear canal.

  • Page 16: Turn On/Volume

    Step 3: Volume Turn On/ Increase The VOLT uses a volume dial ranging from 0 (minimum) to 3 (maximum). The volume dial also functions as the on/off control. • ON/Increase: Rotate volume dial up. Turn Off/ • OFF/Decrease: Rotate volume dial down. Decrease Caution! When VOLT is turned on, it will beep and then take a few seconds to begin...

  • Page 17: Program Selection

    Program Selection To change programs, press the program button. Beeps will indicate a program change. Experiment with these programs at various volumes to find what combinations work best for you. Program Beeps Best For 1. Quiet 1 beep Watching TV and time with family at home. Small group meetings, church, time 2.

  • Page 18: Care & Cleaning

    Care and Cleaning Daily Cleaning: Use the cleaning tool brush to remove dust, earwax, or other debris from the ComfortTIP , buttons, and microphones (found on the top and front of VOLT). ™ The VOLT body can be cleaned with a tissue or soft cloth. Do not use water, alcohol, or other liquid agent to clean the VOLT as it may damage it.
  • Page 19 Regular Cleaning: Use the cleaning tool wire to remove debris from tubing. a) Remove tubing (see page 18). b) Thread wire through tubing base and out of the tip. c) Wipe end of wire clean and repeat as necessary. d) Reattach tubing to VOLT body.
  • Page 20 Water-Resistance and General Tips A water-resistant coating (IP57 rating) protects the VOLT from moisture, sweat, dust, and debris. However, we still recommend keeping the VOLT dry at all times. Tips for Optimal Performance: • Avoid physical shock, such as dropping it on the floor. •...

  • Page 21: Ordering Parts & Protection

    Ordering Parts and Protection For optimal performance, proper care and maintenance are imperative. In addition to regularly cleaning your tubing and tips, you should also replace them every three (3) months. Over time, these items wear out and may become stiff, affecting both fit and sound quality. Regular replacement will keep your VOLT sounding and feeling like new.

  • Page 22: Replacing Tips & Tubing

    Replacing Parts Tips and tubing are left and right ear specific. Thin Tubing: blue label indicates left ear. red label indicates right ear. Left ComfortTIPs ™ Left ear tips curve the left. Right Right ear tips curve to the right. Left Right If you require a different size, you’re not getting...
  • Page 23 Replacing Tubing a) Remove tubing: Rotate tubing base 90° counter-clockwise and slide off. You may experience resistance when removing the tubing for the first time. b) Attach tubing: Gently push new tubing on. c) Make sure tubing base is flush with sides of VOLT body when you are finished.
  • Page 24 Replacing Tips a) Remove tip: Hold tubing with one hand and pull ComfortTIP off with other hand. ™ b) Attach tip: Align new ComfortTIP so the vented end is lined up with the stabilizer bar. Push tip over the ridges on the end of tubing. c) IMPORTANT: The end of the tubing should be visible through the opening of the ComfortTIP.

  • Page 25: Using The Telephone

    Using the Telephone If whistling occurs while using the phone, try various positions with the phone’s audio output and VOLT’s microphone until you find what works best for you. Audio Output Microphone...

  • Page 26: Troubleshooting

    Troubleshooting Issue: Intermittent or Feedback/ Weak or distorted sound whistling no sound Turn VOLT on Adjust volume Charge VOLT Use dehumidifier Clean ear canal Clean tubing/tip Change tubing/tip For more detailed troubleshooting tips, see the following pages.
  • Page 27 Sound is distorted or intermittent. • Trapped moisture may be distorting • Remove tubing from VOLT body the sound. Consider using a hearing (see page 18) and rotate volume aid dehumidifier overnight. dial to three (3). If it whistles, your VOLT is working and wax or debris •...
  • Page 28 Device makes a whistling sound. • Whistling (feedback) occurs when • If whistling occurs when raising the amplified sound returns to the volume, you might need more gain microphone and is re-amplified. and should try our closed ComfortTIP. Call us at 800-918-3914. •...
  • Page 29 Device has a weak or no sound. • Trapped moisture may be distorting • Remove tubing from VOLT body the sound. Consider using a hearing (see page 18) and rotate volume aid dehumidifier overnight. dial to three (3). If it whistles, your VOLT is working and wax or debris •...

  • Page 30: Warranty & Replacements

    Warranty and Replacements The MDHearingAid VOLT is covered against defects in materials and ® workmanship for 90 days from the date you receive your order. If our examination determines that the unit failed to work due to parts, materials, or workmanship, we will repair or replace it for free. This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of your VOLT, such as physical shock, damage from moisture or sweat, excessive wax build-up, or tampering with the device, all of which void the warranty.
  • Page 31 Mailing Guidelines Replacement Facility: • Mail via USPS • Send ONLY the VOLT body • Use a small padded envelope RMA # • Write RMA number on the MDHearingAid OUTSIDE of envelope 650 W Lake St #120 Chicago, IL 60661 DON’T send: •...

  • Page 32: Return Policy

    Return Policy Your satisfaction is guaranteed. If you are not satisfied with your MDHearingAid VOLT, you have 45 days to return it for a full refund. ® We are unable to honor return requests after 45 days from the date of delivery as reported by shipment tracking.
  • Page 33 Days from Amount Refunded Invoice with RMA without RMA 1-45 100% No Refund No Refund Return Facility: RMA # You must contact customer service MDHearingAid for an RMA number before mailing 650 W Lake St #120 to this address. Please use USPS to Chicago, IL 60661 send your package.

  • Page 34: Warning To Dispensers

    Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •...
  • Page 35 Stop using the MDHearingAid VOLT and consult a physician if: ® • Hearing in one or both ears worsens. • Your ear becomes occluded with excessive ear wax. • Hearing does not improve. • You develop an infection of your ear •...

  • Page 36: Important Notice For Users

    Important Notice For Users Good health practice requires that a person with hearing loss has a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
  • Page 37 hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a fee after which you may decide if you want to purchase the hearing aid. Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician.

  • Page 38: Notice Of Cancellation

    Notice of Cancellation YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR OBLIGATION, WITHIN 45 DAYS FROM THE DATE OF DELIVERY AS REPORTED BY SHIPMENT TRACKING. IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE PERTAINING TO THIS TRANSACTION, AND ANY SECURITY...

  • Page 39: Technical Specifications

    Technical Specifications Your serial number: MAX OSPL90 ....122 dBSPL HF Average OSPL90 ..115 dBSPL (You can find your VOLT serial number on the back of the hearing aid) HFA Full-on-gain .
  • Page 40 v03.21...

Table of Contents