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User Manual
S19A31* S22A31* S24A31*
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

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Table of Contents
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Summarization of Contents

Connecting Source Devices
Before Connecting the Product
Essential checks before connecting signal cables and power.
Monitor Ports Overview
Identification of HDMI, D-SUB, and DC power input ports.
Software Installation Guide
Easy Setting Box Installation
Steps for installing the Easy Setting Box software.
Driver Installation and Requirements
Installing drivers and system prerequisites for software.
Troubleshooting: Initial Steps
Before Contacting Samsung Support
Actions to take before seeking technical assistance.
Product Diagnosis and Screen Issues
Methods for diagnosing screen problems and basic troubleshooting.
Troubleshooting: Common Issues
Connection and Display Problems
Resolving "Check cable" and "Out Of Range" messages.
Image Quality and Playback Issues
Addressing unstable screens, color problems, and choppy video playback.
Troubleshooting: Q&A
Adjusting Screen Frequency and Resolution
How to change screen refresh rate and resolution in Windows.
Configuring Power-Saving Mode
Steps to enable power-saving modes through Windows settings.
General Product Specifications
Product Dimensions and Connectivity Details
Size, pixel pitch, and available connection ports.
Environmental and Operating Conditions
Specifies operating and storage temperature and humidity ranges.
Signal Frequency Definitions
Horizontal and Vertical Frequency Explained
Definitions of horizontal and vertical scan frequencies.
Resolution Recommendation for Quality
Advice on selecting optimal resolution for best picture quality.
Appendix: Customer Responsibility and Damage
Responsibility for Service Costs
Conditions under which service fees may apply.
Product Damage and Faults Overview
Covers customer-caused damage and failures due to external factors.

Table of Contents