global_main.book.book Page 2 Tuesday, May 11, 2021 10:16 AM TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS CARING FOR THE ENVIRONMENT ............. 5 Environmental and Economical Tips..............5 Disposal of the Packaging Material ..............6 Disposal of Your Old Appliance ................6...
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Consumption Data .....................38 Extra Options and Functions ..............41 Customizing a Washing Programme...............41 Using Special Options..................42 Using Basic Options ...................42 Using the ezDispense ..................43 Settings........................46 SMART FUNCTIONS LG ThinQ Application ................48 LG ThinQ Application Features.................48 Before Using LG ThinQ Application ..............49...
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Page 4 Tuesday, May 11, 2021 10:16 AM Installing the LG ThinQ Application ..............50 Activating Network Connection................50 Using the Appliance Remotely .................50 Deactivating Network Connection ..............50 Standby Power Consumption ................50 Open Source Software Notice Information ............51 Smart Diagnosis ..................52 Using LG ThinQ to Diagnose Issues..............52...
global_main.book.book Page 5 Tuesday, May 11, 2021 10:16 AM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS CARING FOR THE ENVIRONMENT Environmental and Economical Tips Energy and water consumption • Water consumption and energy usage can be affected by the weight of the load. To make the best use of your appliance, load the maximum amount of dry clothes for the particular programme.
• You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country, please see www.lg.com/global/recycling.
global_main.book.book Page 7 Tuesday, May 11, 2021 10:16 AM SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
global_main.book.book Page 8 Tuesday, May 11, 2021 10:16 AM SAFETY INSTRUCTIONS • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. • Ventilation openings must not be obstructed by a carpet. •...
global_main.book.book Page 9 Tuesday, May 11, 2021 10:16 AM SAFETY INSTRUCTIONS outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances. • Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.
• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
global_main.book.book Page 12 Tuesday, May 11, 2021 10:16 AM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Index Part Name Index Part Name Detergent Dispenser Cover Cap Drawer Door...
global_main.book.book Page 13 Tuesday, May 11, 2021 10:16 AM INSTALLATION Rear View Index Part Name Index Part Name Power Plug Drain Hose Transit Bolts...
Page 14 Tuesday, May 11, 2021 10:16 AM INSTALLATION Specifications Description Value Model Name F4V1112BTSA F4V1112WTSA Power Supply 220‒240 V~, 50 Hz Product Weight 73 kg Dimension(mm) D’’ D’ Index Dimension (mm) D" 1135...
global_main.book.book Page 15 Tuesday, May 11, 2021 10:16 AM INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1...
global_main.book.book Page 16 Tuesday, May 11, 2021 10:16 AM INSTALLATION Installation Place Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. Installation Location Index Clearance (mm) • This appliance must be installed on firm flooring to minimize vibration during the spin cycle.
NOTE persons may cause injury or serious • You can purchase rubber cups (part malfunctioning. Contact your local No. 4620ER4002B) from the LG service authorised LG repairer. centre. • The power plug must be plugged into an appropriate outlet socket that is...
global_main.book.book Page 18 Tuesday, May 11, 2021 10:16 AM INSTALLATION Unpacking the Appliance Lifting the Appliance Off the fully loosen all transit bolts by turning them counterclockwise. Foam Base * This feature may vary depending on the model purchased. After removing the carton and shipping material, lift the appliance off the foam base.
• Do not install the washing machine on to be considered to stop or reduce a plinth, stand or elevated surface excessive noise and vibration. unless it is manufactured by LG Electronics for use with this model. Adjusting and Levelling the Feet...
NOTE This feature may vary depending on the • Additional anti-slip sheets are available model purchased. at LG Electronics service centre. If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect levelling may cause malfunction through noise and vibration.
global_main.book.book Page 21 Tuesday, May 11, 2021 10:16 AM INSTALLATION Connecting the Water Supply Hose Note for Connection Connecting the Hose to the Water Tap • Water pressure must be between 50 kPa and 800 kPa (0.5‒8.0 kgf/cm²). If Connecting Screw-Type Hose to Tap the water pressure is more than 800 with Thread kPa, a decompression device should...
global_main.book.book Page 22 Tuesday, May 11, 2021 10:16 AM INSTALLATION Connecting the Hose to the Appliance Screw the supply hose to the water inlet valve on the back of the appliance. • Do not connect the hose to the hot water supply for models with one water inlet.
global_main.book.book Page 23 Tuesday, May 11, 2021 10:16 AM INSTALLATION Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly.
global_main.book.book Page 24 Tuesday, May 11, 2021 10:16 AM OPERATION OPERATION Operation Overview Using the Appliance CAUTION Before the first wash, select the Cotton • Remove items from the flexible door wash programme and add a half amount seal gasket to prevent clothing and of the detergent.
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global_main.book.book Page 25 Tuesday, May 11, 2021 10:16 AM OPERATION Choose the desired cycle. • Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected. • Now select a wash temperature and spin speed. Pay attention to the fabric care label of your clothes.
The actual control panel may differ from model to model. Control Panel Features Remote Start Power On/Off Button With the LG ThinQ app, you can use a • Press this button to turn the washing smartphone to control your appliance machine on.
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global_main.book.book Page 27 Tuesday, May 11, 2021 10:16 AM OPERATION ezDispense Buttons • Press the Dispenser 1 or Dispenser 2 to select ezDispense function. • LED will light up to indicate the selected detergent type and amount. • When the detergent or softener is insufficient;...
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global_main.book.book Page 28 Tuesday, May 11, 2021 10:16 AM OPERATION Time and Status Display • The time shown is only an estimate. Programme Status Indicators This time is based on normal operating • When a washing programme is conditions. Several external factors running, LED for the active stage will (load weight, room temperature, blink, and the LEDs for the remaining...
global_main.book.book Page 29 Tuesday, May 11, 2021 10:16 AM OPERATION Preparing the Wash Load Sort the wash load for best washing results, and then prepare the clothes according to the symbols on their care labels. Sorting the Clothes Symbol Wash / Fabric type •...
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global_main.book.book Page 30 Tuesday, May 11, 2021 10:16 AM OPERATION keys can damage both your appliance and clothes. • Wash delicates (stockings, underwired bras) in a wash net. • Close zippers, hooks and strings to make sure that these items do not snag on other clothes.
global_main.book.book Page 31 Tuesday, May 11, 2021 10:16 AM OPERATION Adding Detergents and Softeners Detergent Dosage - Liquid detergent is often designed for special applications, e.g. for • Detergent should be used according to coloured fabric, wool, delicate or the instruction of the detergent dark clothes.
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global_main.book.book Page 32 Tuesday, May 11, 2021 10:16 AM OPERATION Slowly slide the detergent dispenser • Do not try to fill the compartments too quickly. Add detergent and drawer out as far as it will go. softener slowly to avoid overflows. Liquid detergent compartment Liquid fabric softener or Liquid detergent compartment...
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global_main.book.book Page 33 Tuesday, May 11, 2021 10:16 AM OPERATION safety. Failure to do so can damage the Open the detergent dispenser washer or cause the detergent or drawer. softener to leak out of the ventilation holes. • Detergent or fabric softener left in the ezDispense compartments for an extended period may harden and fail to dispense properly.
global_main.book.book Page 34 Tuesday, May 11, 2021 10:16 AM OPERATION • Slamming the detergent dispenser Open the door and put detergent drawer may result in the detergent tablets into the drum before loading overflowing into another the clothes. compartment or pouring into the tub earlier than programmed.
global_main.book.book Page 35 Tuesday, May 11, 2021 10:16 AM OPERATION Programme Table Washing Programme Cotton 40 °C (Cold to 95 °C) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Eco 40-60 40 °C (40 °C to 60 °C) Max.
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global_main.book.book Page 36 Tuesday, May 11, 2021 10:16 AM OPERATION Delicates 20 °C (Cold to 40 °C) Max. Load 4 kg Description Washes machine-washable lingerie, sheer and lacy clothes. Hand/Wool 30 °C (Cold to 40 °C) Max. Load 2 kg Description Washes hand-washable and machine-washable delicate clothes such as washable wool, lingerie, dresses etc.
global_main.book.book Page 37 Tuesday, May 11, 2021 10:16 AM OPERATION • Neutral detergent is recommended. Extra Options *1 This option is automatically inserted in the programme and can not be deselected. NOTE • Rinse+, Delay End and Add Item options can be selected for every washing programme in the table below.
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global_main.book.book Page 40 Tuesday, May 11, 2021 10:16 AM OPERATION NOTE • To find the same information in EPREL, visit https://eprel.ec.europa.eu and search using the model name. (Valid from 1st March 2021)
global_main.book.book Page 41 Tuesday, May 11, 2021 10:16 AM OPERATION Extra Options and Functions You can use the extra options and functions to customize the programmes. Customizing a Washing • Press and hold the Pre Wash button for 3 seconds. Programme Follow the next steps to customize a Each programme has default settings...
global_main.book.book Page 42 Tuesday, May 11, 2021 10:16 AM OPERATION Customize the washing programme NOTE (Temp., Spin, Rinse+ and Intensive) • If you select the washing programme, as necessary. you will be unable to select a spin only. If this occurs, press the Power button To use special options, twice to cycle the machine off and back Optional 1: Press Steam or...
global_main.book.book Page 43 Tuesday, May 11, 2021 10:16 AM OPERATION Press the Add Item button as water temperature, clothes and other factors. necessary. • To cancel the function, the Power button should be pressed. Open the door after it unlocks itself •...
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global_main.book.book Page 44 Tuesday, May 11, 2021 10:16 AM OPERATION NOTE NOTE • The default settings are configured to • Use the manufacturer’s dispense the detergent of Dispenser 1 recommendations on the detergent or and the fabric softener of Dispenser 2. fabric softener package when setting the ezDispense amounts for a standard 4-6 kg load.
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global_main.book.book Page 45 Tuesday, May 11, 2021 10:16 AM OPERATION to 150 ml. The amount dispensed Press the Dispenser 1 button to light may vary slightly depending on the up the Link indicator. model. • The Liquid detergent indicator is always light on.
global_main.book.book Page 46 Tuesday, May 11, 2021 10:16 AM OPERATION Press the Dispenser 1 or Dispenser 2 (when changing the type of detergent or softener). button to select the compartment to be cleaned up. • Both compartments can be cleaned at the same time.
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global_main.book.book Page 47 Tuesday, May 11, 2021 10:16 AM OPERATION Unlocking the Control Panel Turn on the power. Press and hold the Delay End and Add Item buttons at the same time for 3 seconds to deactivate this function. Beep On/Off This appliance plays a melody when it starts and stops.
Page 48 Tuesday, May 11, 2021 10:16 AM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features Smart Diagnosis This function provides useful...
Before Using LG ThinQ service provider or refer to your wireless router manual. Application • LG ThinQ is not responsible for any Check the distance between the network connection problems or any faults, malfunctions, or errors caused appliance and the wireless router (Wi- by network connection.
NOTE • Once this function is enabled, you can Activating Network Connection only start a cycle from the LG ThinQ smartphone application. If the cycle is Run the LG ThinQ application. not started, the appliance will wait to start the cycle until it is turned off...
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
global_main.book.book Page 53 Tuesday, May 11, 2021 10:16 AM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
global_main.book.book Page 54 Tuesday, May 11, 2021 10:16 AM MAINTENANCE Cleaning the Appliance Periodically & Performing an Emergency Water Evacuation Tub Clean Leave the door open to dry the inside of the appliance completely. This is a special function to help clean the •...
global_main.book.book Page 55 Tuesday, May 11, 2021 10:16 AM MAINTENANCE Remove the water inlet filter with Remove the drain plug from the drain small pliers and then clean the filter tube first , and then drain the using a medium bristle tooth brush. water.
global_main.book.book Page 56 Tuesday, May 11, 2021 10:16 AM MAINTENANCE Cleaning the ezDispense Open the lids. Drawer Clean the ezDispense compartments every time you refill the detergent/ softener or change to a new type of detergent/softener. Remove and clean the detergent dispenser drawer once or twice a month.
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global_main.book.book Page 57 Tuesday, May 11, 2021 10:16 AM MAINTENANCE • Do not use soap when cleaning the drawer and inserts. Securely close the covers on the ezDispense compartments. Wipe off any moisture with a dry towel or cloth after cleaning. Reinsert the detergent dispenser drawer.
Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following tables before calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 • Please call LG service centre. You can find your local LG DOOR ERROR service centre phone number in the warranty card. This is a control error.
global_main.book.book Page 60 Tuesday, May 11, 2021 10:16 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Is supply/drain hose or drain pump frozen? • Supply warm water into the drum in order to unfreeze the FROZEN FAILURE drain hose and the drain pump. Cover the supply hose with wet and warm towel.
global_main.book.book Page 61 Tuesday, May 11, 2021 10:16 AM TROUBLESHOOTING Symptoms Possible Cause & Solution The amount of liquid detergent or fabric softener in the E ds liquid fabric softener or liquid detergent compartment ezDispense ERROR did not decrease. • Call for service. The washer was operated without completely closing the O PN drawer.
global_main.book.book Page 62 Tuesday, May 11, 2021 10:16 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Vibrating noise Package materials are not removed. • Remove package materials. The clothes may be unevenly distributed in the drum. • Pause the programme and redistribute the clothes after the door unlocks.
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global_main.book.book Page 63 Tuesday, May 11, 2021 10:16 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does Control panel has powered off due to inactivity. not operate. • This is normal. Press the Power button to turn the appliance on. Appliance is unplugged.
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global_main.book.book Page 64 Tuesday, May 11, 2021 10:16 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Door does not The door cannot be opened for safety reasons once the open. appliance starts. • This is normal. You can safely open the door after turns off.
global_main.book.book Page 65 Tuesday, May 11, 2021 10:16 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Cycle end is Unbalance is detected or suds removing programme is delayed • This is normal. The time remaining shown on the display is only an estimated duration. Actual time may vary. Performance Symptoms Possible Cause &...
global_main.book.book Page 66 Tuesday, May 11, 2021 10:16 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Wrinkling Appliance is not unloaded promptly. • Always remove items from the appliance as soon as the programme is complete. Appliance is overloaded. • The appliance can be fully loaded, but the drum should not be tightly packed with items.
global_main.book.book Page 67 Tuesday, May 11, 2021 10:16 AM TROUBLESHOOTING ezDispense Symptoms Possible Cause & Solution Refill Alarm Detergent/softener has built up on the fluid level sensor. continues to • Open the compartment covers and clean the insides of the display when ezDispense compartments with warm water.
• Find the Wi-Fi network connected to your smartphone and not connected to remove it, then register your appliance on LG ThinQ. the Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
Customer Care and Service Contact an LG Electronics customer information centre. • To find an LG Electronics authorised service personnel, visit our website at www.lg.com and follow the instructions found there. • Self-repair is not recommended as it could further damage the device and void the guarantee.
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