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Dell Manuals
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P37E
Service manual
Dell P37E Service Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Chapter 1: Before Working Inside Your Computer
Before You Begin
Chapter 2: After Working Inside Your Computer
Chapter 3: Safety Instructions
Electrostatic Discharge-ESD Protection
ESD Field Service Kit
Transporting Sensitive Components
Chapter 4: Recommended Tools
Chapter 5: Screw List
Chapter 6: Removing the Base Cover
Procedure
Chapter 7: Replacing the Base Cover
Procedure
Chapter 8: Removing the Battery (Half-Length)
Prerequisites
Procedure
Chapter 9: Replacing the Battery (Half-Length)
Procedure
Post-Requisites
Chapter 10: Removing the Battery (Full-Length)
Prerequisites
Procedure
Chapter 11: Replacing the Battery (Full-Length)
Procedure
Post-Requisites
Chapter 12: Removing the Hard Drive
Prerequisites
Procedure
Chapter 13: Replacing the Hard Drive
Procedure
Post-Requisites
Chapter 14: Removing the Memory Modules
Prerequisites
Procedure
Chapter 15: Replacing the Memory Modules
Procedure
Post-Requisites
Chapter 16: Removing the Wireless Card
Prerequisites
Procedure
Chapter 17: Replacing the Wireless Card
Procedure
Post-Requisites
Chapter 18: Removing the Solid-State Drive/Intel Optane
Prerequisites
Procedure to Remove M.2 2230 Card
Procedure to Remove M.2 2280 Card
Chapter 19: Replacing the Solid-State Drive/Intel Optane
Procedure to Replace M.2 2230 Card
Procedure to Replace M.2 2280 Card
Post-Requisites
Chapter 20: Removing the Coin-Cell Battery
Prerequisites
Procedure
Chapter 21: Replacing the Coin-Cell Battery
Procedure
Post-Requisites
Chapter 22: Removing the Touchpad
Prerequisites
Procedure
Chapter 23: Replacing the Touchpad
Procedure
Post-Requisites
Chapter 24: Removing the Heat Sink
Prerequisites
Procedure
Chapter 25: Replacing the Heat Sink
Procedure
Post-Requisites
Chapter 26: Removing the Fans
Prerequisites
Procedure
Chapter 27: Replacing the Fans
Procedure
Post-Requisites
Chapter 28: Removing the I/O Board
Prerequisites
Procedure
Procedure
Chapter 29: Replacing the I/O Board
Procedure
Post-Requisites
Chapter 30: Removing the Speakers
Prerequisites
Procedure
Chapter 31: Replacing the Speakers
Procedure
Post-Requisites
Chapter 32: Removing the Display Assembly
Prerequisites
Procedure
Chapter 33: Replacing the Display Assembly
Procedure
Post-Requisites
Chapter 34: Removing the Display Bezel
Prerequisites
Procedure
Chapter 35: Replacing the Display Bezel
Procedure
Post-Requisites
Chapter 36: Removing the Camera
Prerequisites
Procedure
Chapter 37: Replacing the Camera
Procedure
Post-Requisites
Chapter 38: Removing the Display Hinges
Prerequisites
Procedure
Chapter 39: Replacing the Display Hinges
Procedure
Post-Requisites
Chapter 40: Removing the Display Panel
Prerequisites
Procedure
Chapter 41: Replacing the Display Panel
Procedure
Post-Requisites
Chapter 42: Removing the Display Back-Cover and Antenna Assembly
Prerequisites
Procedure
Chapter 43: Replacing the Display Back-Cover and Antenna Assembly
Procedure
Post-Requisites
Chapter 44: Removing the System Board
Prerequisites
Procedure
Chapter 45: Replacing the System Board
Procedure
Post-Requisites
Entering the Service Tag in the BIOS Setup Program
Chapter 46: Removing the Power-Button Board
Prerequisites
Procedure
Chapter 47: Replacing the Power-Button Board
Procedure
Post-Requisites
Chapter 48: Removing the Power-Adapter Port
Prerequisites
Procedure
Chapter 49: Replacing the Power-Adapter Port
Procedure
Post-Requisites
Chapter 50: Removing the Keyboard
Prerequisites
Procedure
Chapter 51: Replacing the Keyboard
Procedure
Post-Requisites
Chapter 52: Removing the Palm Rest
Prerequisites
Procedure
Chapter 53: Replacing the Palm Rest
Procedure
Post-Requisites
Chapter 54: Device Drivers
Intel Chipset Software Installation Utility
Video Drivers
Intel Serial IO Driver
Intel Trusted Execution Engine Interface
Intel Virtual Button Driver
Wireless and Bluetooth Drivers
Chapter 55: System Setup
System Setup
Entering BIOS Setup Program
Navigation Keys
Boot Sequence
System Setup Options
Clearing CMOS Settings
Clearing BIOS (System Setup) and System Passwords
Chapter 56: Troubleshooting
Updating the BIOS in Windows
Updating the BIOS Using the USB Drive in Windows
Dell Supportassist Pre-Boot System Performance Check Diagnostics
Running the Supportassist Pre-Boot System Performance Check
System Diagnostic Lights
Enabling Intel Optane Memory
Disabling Intel Optane Memory
Wifi Power Cycle
Flea Power Release
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Alienware m17
Service Manual
Regulatory Model: P37E
Regulatory Type: P37E001
June 2022
Rev. A02
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Summarization of Contents
Before working inside your computer
Before you begin
Steps to take before starting any internal computer work.
After working inside your computer
Safety instructions
Electrostatic discharge (ESD) protection
Guidelines for preventing damage from static electricity.
ESD field service kit
Components and usage of the ESD field service kit.
Transporting sensitive components
Procedures for safely transporting sensitive computer parts.
Recommended tools
Screw list
Removing the base cover
Replacing the base cover
Removing the battery (half-length)
Replacing the battery (half-length)
Removing the battery (full-length)
Replacing the battery (full-length)
Removing the hard drive
Replacing the hard drive
Removing the memory modules
Replacing the memory modules
Removing the wireless card
Replacing the wireless card
Removing the solid-state drive/Intel Optane
Procedure to remove M.2 2230 card
Steps to remove the M.2 2230 solid-state drive or Intel Optane.
Procedure to remove M.2 2280 card
Steps to remove the M.2 2280 solid-state drive or Intel Optane.
Replacing the solid-state drive/Intel Optane
Procedure to replace M.2 2230 card
Steps to install the M.2 2230 solid-state drive or Intel Optane.
Procedure to replace M.2 2280 card
Steps to install the M.2 2280 solid-state drive or Intel Optane.
Removing the coin-cell battery
Replacing the coin-cell battery
Removing the touchpad
Replacing the touchpad
Removing the heat sink
Replacing the heat sink
Removing the fans
Replacing the fans
Removing the I/O board
Replacing the I/O board
Removing the speakers
Replacing the speakers
Removing the display assembly
Replacing the display assembly
Removing the display bezel
Replacing the display bezel
Removing the camera
Replacing the camera
Removing the display hinges
Replacing the display hinges
Removing the display panel
Replacing the display panel
Removing the display back-cover and antenna assembly
Replacing the display back-cover and antenna assembly
Removing the system board
Replacing the system board
Entering the Service Tag in the BIOS setup program
Guide to entering the Service Tag after system board replacement.
Removing the power-button board
Replacing the power-button board
Removing the power-adapter port
Replacing the power-adapter port
Removing the keyboard
Replacing the keyboard
Removing the palm rest
Replacing the palm rest
Device drivers
Intel Chipset Software Installation Utility
Information on installing the Intel chipset driver.
Video drivers
Information on installing video drivers.
Intel Serial IO driver
Information on installing the Intel Serial IO driver.
Intel Trusted Execution Engine Interface
Information on installing the Intel Trusted Execution Engine Interface driver.
Intel Virtual Button driver
Information on installing the Intel Virtual Button driver.
Wireless and Bluetooth drivers
Information on installing wireless and Bluetooth drivers.
System setup
Entering BIOS setup program
Steps to access and navigate the BIOS setup.
Navigation keys
Explanation of keyboard keys used in System Setup.
System setup options
Overview of configurable settings within the BIOS/System Setup.
Clearing CMOS settings
Procedure to reset BIOS settings by clearing CMOS.
Clearing BIOS (System Setup) and System passwords
How to clear system or BIOS passwords.
Troubleshooting
Updating the BIOS in Windows
Guide to updating the BIOS from within Windows.
Updating the BIOS using the USB drive in Windows
Guide to updating the BIOS via a bootable USB drive.
Dell SupportAssist Pre-boot System Performance Check diagnostics
Explanation of Dell's pre-boot hardware diagnostics.
System diagnostic lights
Understanding system status via diagnostic light patterns.
Enabling Intel Optane memory
Steps to enable Intel Optane memory.
Disabling Intel Optane memory
Steps to disable Intel Optane memory.
WiFi power cycle
Procedure to resolve WiFi connectivity issues.
Flea power release
Procedure to release residual power from the computer.
Getting help and contacting Dell
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