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E-MANUAL
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Table of Contents
Related Manuals for Samsung QE55QN85A
Summarization of Contents
Connections
Connecting to the Internet
Steps for establishing wired and wireless internet connections for the TV.
Screen Sharing (Smart View) with your Mobile Device
How to mirror your mobile device's screen onto the TV.
Connection Cables for External Devices
Overview of various cables used for connecting external devices to the TV.
Switching between external devices connected to the TV
How to select and switch between different connected input sources.
Connection Notes
Important notes and considerations when connecting external devices.
Remote Control and Peripherals
About the Samsung Smart Remote (QLED TV / AU9 Series or higher/The Frame)
Detailed description of the Samsung Smart Remote and its buttons.
Connecting the Samsung Smart Remote to the TV
Steps for pairing the Samsung Smart Remote with the TV.
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
How to use the Samsung remote to control other devices via Universal Remote.
Using Anynet+ (HDMI-CEC)
How to control connected devices using HDMI-CEC for seamless operation.
Controlling the TV with a Keyboard, Mouse or Gamepad
Connecting and using input devices like keyboards and mice for TV control.
Entering Text using the On-Screen Virtual Keyboard
Instructions for using the virtual keyboard to input text on the TV.
Smart Features
Using Smart Hub
Accessing apps, games, and online content through the Smart Hub platform.
Displaying the Home Screen
Navigating and customizing the TV's main Home Screen interface.
Using a Samsung account
Creating and managing a Samsung account for TV services and features.
Using Ambient Mode
Utilizing the TV as a decorative display or information hub when not actively watching.
Using Art Mode
Displaying artworks and photos in full screen mode.
Using the Shortcuts
Quick access to frequently used functions and sources without navigating menus.
Using PC on TV
Accessing your PC's content and functions directly on the TV.
Using the Apps Service
Downloading, installing, and managing applications from the Smart Hub.
Using the e-Manual
Accessing and navigating the TV's embedded user manual.
Using the Internet
Browsing the web and accessing online content directly on the TV.
Using SmartThings
Connecting and controlling various smart devices using the TV.
Playing pictures/video/music
Playing media files from connected storage devices and mobile devices.
Using Bixby
Using the voice assistant to control the TV and access features.
Using the Game Bar
Monitoring and optimizing game settings for an enhanced gaming experience.
TV Viewing
Using the Guide
Viewing programme schedules and setting up recordings or viewings.
Recording Programmes
Recording live or scheduled TV programmes using a USB device.
Using Timeshift
Pausing, rewinding, and replaying live TV broadcasts.
Using the Channel List
Managing and viewing available TV channels and programmes.
Editing channels
Customizing the channel list by locking, deleting, or renaming channels.
Using a Personal Favourites List
Creating and managing lists of favorite channels for quick access.
TV-Viewing Support Functions
Functions that enhance the TV viewing experience.
Using Programme Rating Lock
Controlling which programmes children can watch based on their ratings.
Picture and Sound
Using Intelligent Mode
Optimizing viewing experience by analyzing surroundings and content.
Adjusting the Picture Quality
Selecting and configuring picture modes for the best visual experience.
Setting the Viewing Environment for External Devices
Optimizing TV settings for gaming and specific video formats.
Viewing a picture-in-picture (PIP)
Displaying a secondary picture within the main screen.
Configuring a Sound Mode and Expert Settings
Personalizing sound quality through various modes and expert adjustments.
Using the Sound Support Functions
Configuring sound settings and connecting audio devices.
System and Support
Using the Time Functions and the Timers
Setting the TV's clock and using timer functions for power management.
Using the Power and Energy Saving Functions
Reducing TV energy consumption through various settings.
Updating the TV's Software
Updating the TV's operating system for optimal performance and features.
Audio and Video Functions for the Visually or Hearing Impaired
Accessibility features for users with visual or hearing impairments.
Enlarging the font (for the visually impaired)
Increasing font size for better readability for visually impaired users.
Learning about the remote control (for the visually impaired)
Guided learning of remote control buttons for visually impaired users.
Learning about the TV menu
Guided learning of TV menu structure and features for accessibility.
Watching TV broadcasts with subtitles
Enabling and customizing subtitles for TV programmes.
Listening to the TV through Bluetooth devices (for the hearing impaired)
Connecting Bluetooth devices for audio output, aiding the hearing impaired.
Using Voice Assistants on the TV
Setting up and using voice assistants like Bixby, Alexa, or Google Assistant.
Changing the menu language
Selecting the preferred language for the TV's interface and menus.
HbbTV
Accessing interactive services and applications through HbbTV.
Using a TV Viewing Card (“CI or CI+ Card”)
Inserting and using a CI/CI+ card for accessing paid channels.
Teletext Feature
Accessing and using the Teletext service for information and pages.
Precautions and Notes
Before Using the Recording and Timeshift Functions
Important precautions before using recording and Timeshift features.
Supported broadcasting audio options
Information on available audio types and dual sound options for broadcasts.
Read Before Using Apps
Important information and limitations before using TV applications.
Read Before Using the Internet Function
Important information and limitations before using the TV's internet browser.
Read Before Playing Photo, Video or Music Files
Limitations and compatibility information for playing media files.
Read After Installing the TV
Information to review after the initial TV installation process.
Troubleshooting
Picture Issues
Solutions for problems related to the TV's picture quality.
Sound and Noise Issues
Troubleshooting steps for problems related to TV sound output and noise.
Channel and Broadcast Issues
Troubleshooting steps for issues with receiving TV channels and broadcasts.
External Device Connectivity Issues
Troubleshooting steps for problems connecting external devices to the TV.
Network Issues
Troubleshooting steps for problems with TV internet and network connectivity.
Anynet+ (HDMI-CEC) Issues
Troubleshooting steps for issues with Anynet+ (HDMI-CEC) functionality.
Remote Control Issues
Troubleshooting steps for problems with the TV remote control.
Recording Issues
Troubleshooting steps for problems with recording and Timeshift functions.
Apps
Troubleshooting steps for issues encountered while using TV applications.
Media Files
Troubleshooting steps for problems playing media files.
Voice Assistant Issues
Troubleshooting steps for problems with voice assistant functionality.
Other issues
Solutions for various other common TV operational problems.
Diagnosing TV operational issues
Tools and methods for diagnosing and resolving TV operational problems.
Getting Support
Information on obtaining technical support and requesting service from Samsung.
FAQ
The TV Screen does not Display Properly
Troubleshooting steps when the TV screen has no display or shows incorrect images.
The TV does not Turn On
Steps to troubleshoot when the TV fails to power on.
The Picture is Distorted, or No Sound Comes Out of the Sound Bar
Troubleshooting steps for distorted pictures or no sound from the soundbar.
Internet Access is not Available
Troubleshooting steps when the TV cannot connect to the internet.
There is No Sound or the Speakers are Making an Odd Sound
Troubleshooting steps for issues related to sound output or speaker performance.
The Remote Control does not Work
Troubleshooting steps when the TV remote control is unresponsive.
Updating the Software
Updating to the latest TV's software
Instructions for updating the TV's software to the latest version.
Accessibility Guidance
Menu Learning Screen
Learn TV menu structure and features with audio guidance.
Using the Accessibility menu
Accessing and configuring various accessibility features through the TV settings.
Using the TV with Voice Guide on
Enabling and using voice guidance for menu navigation and TV operation.
Using the Channel List
Viewing and managing available TV channels.
Recording
Recording TV programmes to an external hard drive via USB.
Using Smart Hub
Accessing apps, games, and online content through the Smart Hub platform.
Launching the e-Manual
Opening the embedded user manual for TV features and operations.
Using Bixby
Controlling the TV using Bixby voice commands.
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