Wisenet QNO-7012R User Manual
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Wisenet QNO-7012R User Manual

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NETWORK CAMERA
User Manual
QND-7012R/7022R/7032R/7082R
QNV-6014R/7012R/7022R/7032R/6084R/7082R
QNO-6014R/7012R/7022R/7032R/6084R/7082R

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  • Page 1 NETWORK CAMERA User Manual QND-7012R/7022R/7032R/7082R QNV-6014R/7012R/7022R/7032R/6084R/7082R QNO-6014R/7012R/7022R/7032R/6084R/7082R...
  • Page 2 Network Camera User Manual Copyright ©2021 Co., Ltd. All rights reserved. Hanwha Techwin Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved.
  • Page 3 18. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc, EXPLANATION OF GRAPHICAL SYMBOLS 0.6A or PoE(48V), 0.17A. (QND-7012R/7022R/7032R) 19. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc, The lightning flash with arrowhead symbol, within an equilateral triangle, is 0.75A or PoE(48V), 0.23A.
  • Page 4 UL60950-1or PS2 as defined in UL62368-1. For below models only. Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102. As such, associated Ethernet wiring shall be limited to inside the building. QND-7012R/7022R/7032R/7082R QNV-6014R/7012R/7022R/7032R/6084R/7082R QNO-6014R/7012R/7022R/7032R/6084R/7082R Risk Group 1 WARNING IR emitted from this product.

  • Page 5: Table Of Contents

    Recommended PC Specifications Password setting Recommended Micro SD/SDHC/SDXC Login Memory Card Specifications Camera Web Viewer Setup NAS recommended specs What’s Included At a Glance (QND-7012R/7022R/7032R) At a Glance (QND-7082R) At a Glance (QNO-6014R/7012R/7022R/70 APPENDIX Troubleshooting 32R/6084R/7082R) At a Glance (QNV- 6014R/7012R/7022R/7032R) At a Glance (QNV-6084R/7082R) INSTALLATION &...

  • Page 6: Recommended Pc Specifications

    Model Name ~ Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based) ~ Supported OS : Windows, Mac, Linux, Android, iOS, Chrome QND-7012R/7022R/ ~ Verification environment 7032R/7082R - Windows 10: Google Chrome version 80 or later, Firefox version 72 or later, MS Edge version 83 or later - Mac 10.13/14: Safari version 11.0.1 or later...
  • Page 7 Used to control the direction of the Audio/alarm cable 7012R/7022R/ L Wrench 7012R/7022R/ alarm port camera 7032R/6084R/7082R 7032R/6084R/7082R QND-7012R/7022R/ 7032R/7082R, QNV-6014R/ Used to remove and replace the QNV-6014R/ Torx L wrench 7012R/7022R/ dome cover Used to test the camera connection...

  • Page 8: At A Glance

    AT A GLANCE (QND-7012R/7022R/7032R) Components Appearance Item Description Dome cover Case cover used to protect the lens and the main unit. Camera Case Housing part that covers the camera body. Microphone hole Microphone is embedded. 8_ overview...
  • Page 9 AT A GLANCE (QND-7082R) Item Description Inside cover Protective cover for the main body. Appearance Illumination Sensor Detects incoming light to control the IR LED. Lens Lens for the camera. IR LED These infrared LED’s are controlled by the illumination sensor. The button restores all camera settings to the factory default.
  • Page 10 overview Components Item Description Inside cover Protective cover for the main body. Illumination Sensor Detects incoming light to control the IR LED. Lens Lens for the camera. IR LED These infrared LED’s are controlled by the illumination sensor. Power Port Port for power terminal block.
  • Page 11 AT A GLANCE (QNO-6014R/7012R/7022R/7032R/6084R/7082R) Item Description Micro SD Card slot (Internal space of the product) This is a slot in which you can insert a Micro SD card. Appearance The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system. If you reset the camera, the network settings will be adjusted so that DHCP can be Reset Button enabled.

  • Page 12: At A Glance (Qnv-6014R/7012R/7022R/7032R)

    overview Components AT A GLANCE (QNV-6014R/7012R/7022R/7032R) Appearance CAUTION: Be ware of the Rated Voltage and Polarity of the power connection. Item Description Power Port Used to plug the power cable. Item Description ARM-OUT Used to connect the alarm output signal. Dome cover Case cover used to protect the lens and the main unit.
  • Page 13 Components Item Description Illumination Sensor Detects incoming light to control the IR LED. Lens Lens for the camera. IR LED These infrared LED’s are controlled by the illumination sensor. The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system. If you reset the camera, the network settings will be adjusted so that DHCP can be Reset Button enabled.

  • Page 14: At A Glance (Qnv-6084R/7082R)

    overview AT A GLANCE (QNV-6084R/7082R) Components Appearance Item Description Dome cover Case cover used to protect the lens and the main unit. Camera Case Housing part that covers the camera body. 14_ overview...
  • Page 15 Item Description Illumination Sensor Detects incoming light to control the IR LED. Lens Lens for the camera. IR LED These infrared LED’s are controlled by the illumination sensor. ARM-IN Used to connect the alarm input sensor or external day/night sensor. ARM-OUT Used to connect the alarm output signal.

  • Page 16: Installation & Connection

    & connection INSTALLATION (QND-7012R/7022R/7032R/7082R) Installation 1. Consider the direction to be monitored, attach the template, and Precautions before installation drill holes by following the template. Ensure you read out the following instructions before installing the camera: ~ It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

  • Page 17: Installation

    INSTALLATION (QNO-6014R/7012R/7022R/7032R/6084R/7082R) How to connect the RJ45 waterproof cable to a LAN cable This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed. 1.
  • Page 18 installation & connection Outdoor installation INSTALLATION (QNV-6014R/7012R/7022R/7032R) When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside. This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not.
  • Page 19 Connecting the LAN cable Connecting the audio/alarm cable and power cable 1. Remove the dome cover and the case. 1. Remove the dome cover and the case. 2. Pull off the cable bush at the bottom as shown in the figure. 2.

  • Page 20: Installation (Qnv-6084R/7082R)

    installation & connection INSTALLATION (QNV-6084R/7082R) Installation 1. Using the template provided as an accessory, drill the screw installation hole(diameter of 6mm, minimal depth of 55mm) and This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are firmly insert the plastic anchor provided as an accessory to the recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.
  • Page 21 Connecting the LAN cable Connecting the audio/alarm cable and power cable 1. Remove the dome cover and the case. 1. Remove the dome cover and the case. 2. Pull off the cable bush at the bottom as shown in the figure. 2.
  • Page 22 installation & connection Attaching to the unbundled adapter Outdoor installation Choose and purchase a necessary one of the following options (unbundled) that is suitable to the installation When you install it outside of the building, please waterproof it with Camera System site or for your convenience.

  • Page 23: Inserting/Removing A Micro Sd Card

    INSERTING/REMOVING A MICRO SD CARD Adjusting the monitoring direction for the camera (QND-7012R/7022R/7032R/7082R, QNV-6014R/7012R/7022R/7032R/6084R/7082R) Before installing the camera, the Micro SD card should be inserted while the power source and the body are separated. Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product.
  • Page 24 & connection Inserting a Micro SD card (QND-7012R/7022R/7032R/7082R, QNV-6014R/7012R/7022R/7032R/6084R/7082R) 1. Separate the Dome cover of the camera. 2. Insert a Micro SD card in the arrow direction shown in the figure. <QND-7012R/7022R/7032R> <QNV-6014R/7012R/7022R/7032R> <QND-7082R> <QNV-6084R/7082R> 24_ installation & connection...
  • Page 25 Removing a Micro SD card Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot. <QNO-6014R/7012R/7022R/7032R> <QND-7012R/7022R/7032R> <QNO-6084R/7082R> <QND-7082R> English _25...
  • Page 26 installation & connection Before removing the Micro SD card, in <Storage>, set the device to <Off> and press the [Apply] button and turn the camera off. If you turn off the camera or remove the Micro SD card that contains data from the product, the data may be lost or damaged. <QNV-6014R/7012R/7022R/7032R>...

  • Page 27: Powering And Networking

    POWERING AND NETWORKING Before plugging the DC 12 V power plug into the outlet, please assemble the terminal block first. Power Ethernet Power Ethernet <QND-7012R/7022R/7032R> <QND-7082R> Power Power CAUTION: Be ware of the CAUTION: Be ware of the Rated Voltage and Polarity Rated Voltage and Polarity of the power connection.
  • Page 28 If you use a cable other than Category 5e standards, 100m of transmission distance is not guaranteed. 16Kbps, 24Kbps, 32Kbps, 40Kbps / Sampling Frequency: 8kHz) ~ Full duplex Audio ~ Audio in (QND-7012R/7022R/7032R/7082R) : Built-in microphone ~ Audio in (QNO-6014R/7012R/7022R/7032R/6084R/7082R, QNV-6014R/7012R/7022R/7032R/6084R/ 7082R) : Selectable (microphone/Line-in), Supported voltage: 2.5VDC (4mA), Input impedance: 2K Ohm...
  • Page 29 Connect the Alarm I/O cable to the corresponding port of the port box. CAUTION: Be ware of the Rated Voltage and Polarity of the power connection. Alarm Sensor (Warning lamp) Sensor Alarm (Warning lamp) <QNO-6014R/7012R/7022R/7032R/6084R/7082R> <QND-7012R/7022R/7032R> Sensor Alarm (Warning lamp) <QNV-6014R/7012R/7022R/7032R> Sensor Alarm (Warning lamp) <QND-7082R> Sensor Alarm (Warning lamp) <QNV-6084R/7082R>...
  • Page 30 installation & connection ~ ALARM-IN : Used to connect the alarm input sensor or external day/night sensor. Alarm In Wiring Diagram ~ ALARM-OUT : Used to connect the alarm output signal. ~ GND : Common port for alarm in/output signal. External Inside of the camera VCC_3.3V...

  • Page 31: Network Connection And Setup

    network connection and setup CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE You can set up the network settings according to your network configurations. MODEM CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN INTERNET 1.

  • Page 32: Using Device Manager

    network connection and setup USING DEVICE MANAGER If using a Broadband Router ~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. Device manager program can be downloaded from <Technical Support>-<Online Tool> menu at Hanwha Techwin website ex) 192.168.1.2~254, 192.168.0.2~254, (http://www.hanwha-security.com).

  • Page 33: Manually Registering Camera

    ~ Example of the Dynamic IP environment configure the IP. QND-7012R - If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server 2. Click < + > at the main page of device manager.

  • Page 34: Port Range Forward (Port Mapping) Setup

    The settings may differ depending on the connected Broadband Router model. After connecting the network camera, select the checkbox from the menu <Quick connect> in <Wisenet DDNS> in For more information, refer to the user manual of the applicable router.

  • Page 35: Connecting To The Camera From A Shared Local Pc

    2. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar. ex) http://ddns.hanwha-security.com/ID To use Wisenet DDNS, sign up at the Wisenet DDNS homepage (http://ddns.hanwha-security.com) and register the product at [My DDNS]>[Register Product]. English _35...

  • Page 36: Connecting To The Camera

    To register your device to the <DDNS> server, visit http://ddns.hanwha-security.com and register your device 1. Launch the Internet browser. first, and then set the Web Viewer’s <Network> - <DDNS> to <Wisenet DDNS>, as well as providing <Product ID> that had been used for DDNS registration.

  • Page 37: Password Setting

    PASSWORD SETTING CAMERA WEB VIEWER SETUP When you access the product for the first time, you must register the 1. Click the [Setup ( )] icon. login password. 2. The Settings window appears. 3. You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and system over the network.

  • Page 38: Troubleshooting

    appendix TROUBLESHOOTING PROBLEM SOLUTION PROBLEM SOLUTION When an Windows 10 user accesses ~ Verify the settings in the following sequence: <Motion detection> of <Analytics> is ~ This is what happens when microphone driver has been set to Realtek driver. the web viewer through Chrome set to <Enable>, but no notification A.
  • Page 39 Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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