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Setting up the Wemo Switch:
Setting up the Wemo® Insight, Wemo® Switch and Wemo® Switch + Motion
This article will help you set up the following Wemo® devices:
Wemo® Insight Smart Plug, F7C029
Wemo® Switch Smart Plug, F7C027
Wemo® Switch + Motion, F5Z0340
Setting up Wemo is incredibly simple. All you need is:
Your Wemo device
An appliance you'd like to control
Android™ 4.4 device or higher
iOS 9.0 device or higher
Wi-Fi settings
QUICK TIP: If you don't know your Wi-Fi settings, you can find the Wi-Fi name and password
by checking the router settings on the web-based setup page. To learn how, click here.
WARNING:
The Wemo Insight's plugs and voltage requirements vary per region or country. Make
sure to check your Wemo Insight's voltage specification before plugging it in to a power
outlet. Depending on its model number, the voltage specification can be found on a sticker at the
back or bottom of the device. Also, make sure that your router's Wi-Fi has a frequency of 2.4 GHz.
Step 1:
On your mobile device, download and install the latest
the
App Store®
or
Step 2:
Once installed, open Settings and enable Wi-Fi.
Step 3:
Locate and connect to the Wemo with the same Wemo ID found at the back of
the Wemo unit you are trying to install. The Wemo ID is the word WeMo followed by
the Wemo model, then three alphanumeric characters. For example,
WeMo.Insight.xxx. Also, the Wemo device is not secured thus, it will not ask for a
password when you try to connect to it upon installation.
QUICK TIP: If your Wemo device does not show up in the Wi-Fi search, try the
following:
Google Play™
store.
App from

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Summarization of Contents

Setting Up Your Wemo Device
Supported Wemo Models
Lists the specific Wemo devices covered in the setup guide, including Insight, Switch, and Switch + Motion.
Setup Requirements
Details the necessary items and software for Wemo device setup, such as a compatible mobile OS and Wi-Fi settings.
Step 1: Download & Install Wemo App
Obtain and install the Wemo application from the App Store or Google Play on your mobile device.
Step 2: Enable Wi-Fi
Ensure Wi-Fi is active on your mobile device before proceeding with the setup process.
Step 3: Connect to Wemo Device
Establish a connection to the Wemo device's unique Wi-Fi network using its Wemo ID.
Step 4: Launch Wemo App & Connect
Open the Wemo app and ensure the 'Remember Wi-Fi Settings' option is checked for convenience.
Step 5: Select Home Wi-Fi Network
Choose your primary home Wi-Fi network from the list presented by the Wemo app.
Step 6: Enter Wi-Fi Password
Input your home Wi-Fi network password into the designated field within the Wemo app.
Step 7: Configure Device Settings
Customize your Wemo device's name, picture, and email within the app's settings.
Configuring Wemo Insight Features
Power Monitoring and Usage Alerts
Track electricity usage, cost, and duration with Wemo Insight's features for informed management.
Voice Control with Amazon Echo
Linking Wemo to Amazon Echo
Connect your Wemo devices to your Amazon Echo account to enable seamless voice control.
Naming Conventions for Alexa
Follow naming tips for Wemo devices and groups to ensure optimal Alexa recognition and commands.
Common Voice Commands
Learn basic voice commands like turning Wemo devices ON or OFF using Alexa.
Updating Wemo Device Firmware
Firmware Update Methods
Two methods to update firmware: via app prompt or manual download from the Devices section.
Method 1: App Prompt Update
Accept the firmware update when prompted by a pop-up message directly within the Wemo app.
Method 2: Manual Download
Download firmware via the 'Devices' section and the download icon, primarily for Android devices.
Step 3: Initiate Firmware Update
Start the firmware update process and wait for the process to complete on your Wemo device.
Troubleshooting Common Wemo Issues
Multiple Access Points (WAP)
Ensure your mobile device connects to the same Wi-Fi as Wemo devices to avoid connectivity issues.
Intermittent Wi-Fi Connection
Check Wi-Fi signal strength and router device limits for a stable connection.
Remote Access Connection Issues
Verify Remote Access is enabled and your mobile device has a strong internet connection.
Wemo Device Not Responding
Addresses issues like devices turning on/off unexpectedly or not saving schedule rules.
Duplicate Devices in App
Resolve duplicate device entries by toggling the Remote Access feature on and off.
Wemo Device Loses Settings
Troubleshoot lost settings by powercycling, checking router channels, or hidden Wi-Fi names.
Devices Not Showing Up in App
Check if the device is unplugged, removed from Wi-Fi, or if the app needs reinstalling.
Wi-Fi Connectivity Problems
Ensure router compatibility (WPA/WPA2/WEP), 2.4 GHz frequency, and broadcast Wi-Fi name.