Encore ENTC-1000 - V1.04 User Manual

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ENTC-1000

Encore Thin Client

User Manual v1.04

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Page 1 ENTC-1000 Encore Thin Client User Manual v1.04...
Page 3: Fcc Warning
To comply with the FCC RF exposure compliance requirements, a separation distance of at least 20cm must be maintained between the device and user Unauthorized modification of product will void warrantee and violate FCC regulations Page 3 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 5 Encore Electronics, Inc. hereby expressly disclaim any implied warranties of merchantability or fitness for any particular purpose and under no circumstances shall Encore Electronics, Inc. be liable for any incidental, consequential, or special damages, whether based on tort, contact, or otherwise arising out of or in connection with this manual, information contained herein or the use thereof.
Page 6 Encore Electronics, Inc. assumes no responsibility for errors or omissions in this manual. For the latest modifications and more information, visit website at http://www.encore-usa.com Page 6 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 7: Safety Instructions
7. Do not allow anything to rest on the power cord. Do not place this product where people can walk or trip on the cord. Page 7 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 8 If the product has been exposed to rain, or water, or other liquids c. If the product has been dropped or the case has been damaged. d. If the product exhibits a distinct change in performance indicating a need for service. Page 8 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 9: Table Of Contents
Windows 2003 ..........14 Linux ..............25 Hardware Installation .......... 33 Software Installation..........38 HOW TO USE ENTC-1000 ..ERROR! BOOKMARK NOT DEFINED. STATUS AND MAINTENANCE ............ 45 F.A.Q / TECHNICAL SUPPORT ........... 49 Page 9 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 10: Introduction
Introduction Thank you for purchasing ENTC-1000, Encore Thin Client, a device that allows you to utilize computer resources on a terminal server and is easy to setup, use, and maintain. This user manual will cover topic such as installation, configuration, maintenance, and trouble shooting.
Page 11: Package Contents
ENTC-1000 Encore Thin Client User Manual v1.0 Package Contents ENTC-1000 (color may vary) Vertical Device Stand (color may vary) Page 11 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 13: System Requirement
__ IP address of the DNS server __ one available IP address for the device __ a Terminal Access Server __ a valid user account registered on the terminal server Page 13 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 14: Installation
Windows 2003 Terminal Server licensing has two types; these are “Per User” and “Per Device”. Verify with your local Microsoft Technical Support which licensing type is right for you. Other Page 14 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 15 - Login to the Windows 2003 Server as Administrator or equivalent. - Click “START”, go to “Administrative Tools”, and then click on “Manage Your Server”. A new Wizard window will appear on the screen. Page 15 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 22 CD - After the installation is successful, you may now activate and add the Terminal Server license. Refer to your Windows 2003 Terminal Server license installation instruction. Page 22 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 23 - Once you have finished selecting and entering users, click OK twice. To add a new group for Terminal Server users group: - Click “Start”, go to “Administrative Tools”, and select “Active Directory Users and Computers” Page 23 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 24 - Click “Start”, go to “Administrative Tools”, and click on “Terminal Services Configuration” - Double click on “RDP-tcp” and click on the “Permissions” tab - Click “Add”. Type the username to the Add field, then click “OK” twice Page 24 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 25: Linux
CentOS 4.4 / Red Hat Enterprise Linux compatible systems (with Gnome Display Manager) 1) Configure your firewall to allow UDP port 177. For testing purposes, you can also disable the firewall entirely to avoid configuration mistakes. Page 25 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 26 (entries are separated by commas), 177:udp 2) Open and edit the GDM configuration file with a text editor. Normally, this file is located at . Search /etc/X11/gdm/gdm.conf for the following section, Page 26 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 27 Linux system to make the above configurations, restarting GDM will interrupt your session! Log out your session and return to the GDM log-in screen, then restart GDM by pressing Ctrl-Alt-Backspace keys at the same time. Page 27 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 29 Start YaST Firewall Configuration by selecting Main Menu Button (on the panel) → System → Yast (Control Center). Then go to Security and Users section and select Firewall. Page 29 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 32 KDM by pressing the Ctrl-Alt-Backspace keys at the same time. If you are logged in through a text terminal, you can restart KDM by entering the following command, service xdm restart Page 32 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 33: Hardware Installation
Before any attempt of hardware installation, please check the content of the box (see “Package Contents”) 1. Take the ENTC-1000, and power adapter out of the box. (color may vary) Page 33 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 34 2. Connect the following cables appropriately a. Connect one RJ-45 cable and from the local area network to the ENTC-1000 (or use one that is already in place) (color may vary) Page 34 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 35 User Manual v1.0 b. Connect VGA cable from the CRT/LCD display to the ENTC-1000 (Make sure that the power and signal-cables to the CRT/LCD display are properly connected) (color may vary) Page 35 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 36 Connect USB keyboard and mouse to ENTC-1000 USB ports. (NOTE: this device will only recognize a USB keyboard and a USB mouse. It will not recognize any other USB device.) (color may vary) Page 36 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 38: Software Installation
Currently there is no software installation required for the ENTC-1000. However, from time-to-time, a firmware update may be required. Please see “Status and Maintenance” section for proper firmware update procedure. Page 38 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 39: How To Use Entc-1000
Please follow below mentioned procedures. 1. Turn on display monitor and the ENTC-1000. Power button is located on the front panel of the ENTC-1000. (color may vary) Page 39 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 41 Color Depth, the lower the color depth, the better the response time; the higher the color depth, the shaper the display. Audio Playback audio playback can be turned off, controlled Page 41 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 42 If user chooses Unix/Linux server, which supports X-window protocol, the above dialog will display. User must specify the following parameter: Server Address the IP address or the name of the server Page 42 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 43 IP address. If DHCP is not used, user must manually enter IP address, subnet mask, default gateway, and DNS server address. Please consult network administrator in case manual entering is required. Page 43 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 44 Normally, the user will be prompted for login and password. After logging into the server, user can operate the ENTC-1000 as though he or she is directly in front of server. Page 44 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 45: Status And Maintenance
Network status shows the basic network setting of the device. These settings include IP address, Subnet mask, Default gateway, DNS server, MAC address, etc. System status shows memory usage as well as up time. Page 45 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 46 Click on “Administration” to get to administration page. Before accessing administration page, one must enter administrative password. Default username is set to “admin” and default password is set to “admin”. Page 46 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 47 “upgrade now” button to execute upgrade. To use TFTP upload, enter correct TFTP server address and file name and then hit “upgrade via TFTP” button to execute upgrade. Page 47 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 48 • Auto-connect feature can be enabled/disabled at this page. If auto-connect is enabled, device will attempt to connect to pre- specified server once. Parameter for server configuration is similar to that after the bootup screen. Page 48 of 51 Copyright © 2007 Encore Electronics, Inc.
Page 49: F.a.q / Technical Support
ENTC-1000 Encore Thin Client User Manual v1.0 F.A.Q / Technical Support For further information, please use information from Encore’s website (www.encore-usa.com) to contact technical support. Page 49 of 51 Copyright © 2007 Encore Electronics, Inc.

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