Related Manuals for JMPosner SQ2
Summary of Contents for JMPosner SQ2
- Page 1 CHOCOLATE FOUNTAIN USER GUIDE This manual covers the use of the following commercial fountain models: SQ1 -SQ2 - SQ3...
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Page 2: Important Safeguards
IMPORTANT SAFEGUARDS When using our Chocolate Fountain, safety precautions should always be followed including the following: 1. READ ALL INSTRUCTIONS BEFORE USING THIS FOUNTAIN. 2. When the fountain basin is removed (not including SQ1), the top of the fountain base can be extremely hot. AVOID ANY CONTACT WITH THE TOP OF THE FOUNTAIN BASE IF IT IS EXPOSED as the heating element is located directly beneath. 3. Avoid all other surfaces that have become hot during use. 4. To protect against electrical shock and damage to the fountain, do not put the fountain base in water or other liquids. Never allow liquid to enter the fountain base through the bottom grate, vent holes, or other openings. 5. When basin is removed (not including SQ1), take extra care to keep the liquid or other objects from entering into the exposed opening at the top of the fountain base. 6. Avoid contact with moving parts, such as the auger in the centre column or the spindle in the centre of the basin. 7. Close supervision is necessary when the fountain is used near children. 8. Do not operate the fountain if you observe damage to the electrical cord or plug or if the base of the fountain has been dropped or damaged in any manner. The fountain must be returned to JM Posner or a designated repair facility for examination and repair as specified in the “Warranty” section of this manual. - Page 3 SQ1 - SPECIFICATION • Total height: 611 mm • Height of top section: 340mm • Width of drum: 255 mm • Height of drum: 271 mm • Width of basin: 300 mm • Weight: 8.2 kg • Electrical: 110 / 230V | 60 / 50Hz | 250W SQ2 - SPECIFICATION • Total height: 792 mm • Height of top section: 433 mm • Width of drum: 295 mm • Height of drum: 359 mm • Width of basin: 408 mm • Weight:...
- Page 4 3. 5” Extension Piece. You have to purchase this separately, 4. Centre Column extension – Rests on top of the centre column. Where the middle & top tiers sits. 5. Centre Column – Rests within the centre housing in the middle of the basin. 6. Auger Extension - Sits on top of the metal screw inside the centre column extension. 7. Auger – Sits on the square metal shaft in the middle of the basin inside the centre column. 8. Centre Housing – Supports centre column. Fixed to fountain basin. 9. Removable Basin (not including SQ1) – Which sits on top of the drum and holds the centre column and screw. Do not place it in the dish washer. 10. Drum – This is the bottom of the fountain.It houses all of the electrical components, including the motor unit. Only to be opened by a qualified person. a.) The vent holes allow hot air produced by the motor and heating elements to escape, cooling the electrical components. Vent holes should not be covred during 11. Membrane Switch (SQ1) – The control panel system maintains heater temperature to between 45 to 55 degrees Centigrade and switches the motor on and off as required. The Heater on the SQ1 is preset and you cannot change the temperature There are 3 LED indicators. The Heater light comes on when you switch on the fountain and it...
- Page 6 FOUNTAIN ASSEMBLY SQ1 STEP 1 Remove fountain components from their boxes and place fountain drum on a sturdy, level surface. Make sure the drum is level so that the chocolate will flow properly (Fig. 1). STEP 2 Place auger on top of the square center shaft in the middle of basin (Fig. 2). Fig . 1 STEP 3 Place the center column onto the centre housing in the middle of the fountain base (Fig. 3). Ensure that the slot on the column base lines up with the locating pin on the inside of the housing. Centre & Locating Pins STEP 4 Place the Tiers on the center column. Large one first and the small dish last (Fig. 4). STEP 5 Fig . 2 Place the top hat on top of the center column making sure that the auger pin sits in the middle of the top hat ring. Slot in column Fig .
- Page 7 FOUNTAIN ASSEMBLY SQ2 STEP 1 Remove fountain components from their boxes and place fountain drum on a sturdy, level surface. Make sure the drum is level so that the chocolate will flow properly. STEP 2 Place the basin on top of the drum at an angle and push down and turn clockwise 45 degrees to lock the basin with drum. To check Fig . 5 the fountain is level place a spirit level on the basin rim at various locations (Fig. 5). If leveling is needed, raise or lower a particular side of the fountain by adjusting the feet. STEP 3 Place auger on top of the square center shaft in Centre & Locating Pins the middle of basin (Fig. 6). STEP 4 Place the center column onto the centre housing in the middle of the fountain base (Fig. 7). Ensure that the slot on the column base lines Fig . 6 up with the locating pin on the inside of the housing. STEP 5 Place the Tiers on the center column. Large one first then the medium dish and the small dish last (Fig. 8).
- Page 8 FOUNTAIN ASSEMBLY SQ3 STEP 1 Remove fountain components from their boxes and place fountain drum on a sturdy, level surface. Make sure the drum is level so that the chocolate will flow properly. STEP 2 Place the basin on top of the drum at an angle and push down and turn clockwise 45 degrees to lock the basin with drum. To check the fountain is level place a spirit level on the basin rim at various locations (Fig. 5). If leveling Fig . 9 is needed, raise or lower a particular side of the fountain by adjusting the feet. STEP 3 Place auger on top of the square center shaft in the middle of basin. (Fig. 6) STEP 4 Place the center column onto the centre housing in the middle of the fountain base (Fig. 7). Ensure that the slot on the column base lines up with the locating pin on the inside of the housing. Fig . 10 STEP 5 Place the large tier on the center column (Fig. 9). STEP 6 »...
- Page 9 FOUNTAIN OPERATING INSTRUCTIONS STEP 1 Preheat the fountain by turning on switch on the power socket set the heat level to 70 degrees by pressing the ( + ) key (for SQ1, please wait until the indicator light stops flashing.). Allow fountain to preheat for at least 10 minutes. STEP 2 JM Posner Fondue chocolate can either be pre-melted or melted directly in the fountain. To pre-melt, follow the instructions on the microwaveable bag. To melt in the fountain, add 1kg of chocolate at a time, stirring occasionally until completely melted. To add chocolate to the fountain during use, either pre-melt the chocolate or pour 1 cup of chips at a time directly in to the basin. Allow chips to melt before adding more. Important Note: Do not overfill the fountain; see fountain capacities below. Fountain Capacities Model Min. Amt (kgs) Max. Amt (kgs) 3 kg 13kg STEP 3 Once the chocolate is completely melted, lower the heat by pressing the ( - ) key to the operating temperature and turn the motor switch to “ON”. Temperature Settings Chocolate type Melting (°C) Operating (°C)
- Page 10 IMPORTANT INFORMATION ABOUT THE CONTROL PANEL The control panel system maintains heater temperature to between 45 to 55 degrees Celcius and switches the motor on and off as required. The Heater on the SQ1 is preset and you cannot change the temperature. There are 3 LED indicators. The Heater light comes on when you switch on the fountain and it will stay on until the temperature reaches 55 degrees and it will go off as the control panel cuts off the heater and it will comes on again when the temperature reaches 45 Degrees. This cycle will continue untill you switch off the switch. The Motor light will come on when the motor is switched on. Please note the motor will only turn on once the Indictor stops flashing. The membrane switch panel has a push- button ON/OFF switch that controls the motor. SQ2 and SQ3 The control system switches the chocolate heater on and off so as to maintain the temperature at a pre-set level, and switches the motor on and off as required. There is a two digit LED display to indicate the temperature in degrees Celcius, and also two individual LED indicators which light when the heater and motor respectively are on. A membrane switch panel has a pair of push-button switches for UP ( + ) and DOWN ( - ) to control the temperature, and a third push-button commands the ON/OFF state of the motor. 1) SETTING THE TEMPERATURE When either of the ( + )or ( - ) push-buttons is pressed the system enters the temperature setting mode and the display shows the existing unchanged set point temperature. The two display decimal points flash on alternately to confirm that the temperature setting mode is enabled. Further presses of the ( + ) or ( - ) push-buttons cause the temperature to be increased or decreased respectively by 1°C at a time, but if either push-button is held for longer than two seconds the temperature is raised or lowered continuously at a rate of 3°C per second for as long as the push button is held. If the temperature reaches 99°C, further use of the ( + ) push-button cannot alter the temperature further nor if the temperature reaches 0°C the ( - ) push-button will not have any effect. If neither push-button is operated for longer than three seconds, the system automatically comes out of the temperature setting mode and the flashing decimal points turn off. At...
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Page 11: Safety Precautions
the normal temperature indication. This is to minimize possible overheating of the motor, as there is a risk of the Auger being locked due to solid chocolate. The motor also has a built-in thermal switch which opens if its temperature exceeds a safe limit. This switch connects back to the controller to override normal motor operation. Whenever the thermal switch is open the motor drive is set to OFF, and the display shows ‘OL’ (Over-Load) until the motor has cooled sufficiently to reset the thermal switch. The motor can then be re-started manually by using the ( ON / OFF ) push-button. SAFETY PRECAUTIONS • DO NOT TOUCH HOT SURFACES. SOME FOUNTAIN COMPONENTS BECOME HOT DURING USE. • WHEN MOVING THE FOUNTAIN MAKE SURE THAT YOU LIFT THE DRUM. IF YOU LIFT THE BASIN IT MIGHT COME OFF FROM DRUM. - Page 12 CHANGING THE BEARING HOUSING SQ2 - SQ3 1. Place the bowl upside down on the flat surface. 2. Turn the Allen key anti clockwise and remove the 3 bolts, (allen keys provided) 3. Remove the old housing and place back in the box the new housing was sent in and return to JM Posner LTD. 4. Clean the basin thoroughly (remove any Grease or chocolate) 5. Take the new Housing and Match the hole “A” on the housing to the “A” marking on the Basin. 6. Hand tighten all 3 bolts first. 7. With the Allen key turn clockwise until tight.
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Page 13: Starting The Fountain
STARTING THE FOUNTAIN BEFORE STARTING THE FOUNTAIN: 1. Ensure that the fountain is on a sturdy, LEVEL surface. 2. The fountain itself must be level in order to operate properly. Please see “FOUNTAIN ASSEMBLY” for instructions on leveling the fountain. 3. Ensure that the fountain vent holes and the bottom of the base housing are not covered. These areas allow heat to escape from the motor and heating element during use. Obstruction of the air flow will cause damage to the motor and internal electrical components. 4. Fill the basin with chocolate according to the “FOUNTAIN OPERATION” instructions. ONCE THE CHOCOLATE IS MELTED: 1. Place the auger into the centre column and turn it clockwise to check that it is locked in place over the centre spindle. Place the crown on the top of the centre column. 2. Press the On switch to START. The auger will turn and carry the chocolate up through the centre column, causing it to flow over the top hat and cups and back into the basin. As the centre column fills with chocolate, there may be a brief knocking noise from the auger spinning against the centre column. ADDING ADDITIONAL CHOCOLATE TO THE FOUNTAIN: 10 Kg of chocolate will serve approximately 200 people. Additional chocolate can be added using the following methods: ADDING MELTED CHOCOLATE: To add a large amount of chocolate, melt it prior to adding it to the basin. You can melt it in microwave or in a bain marie. -
Page 14: Helpful Tips
HELPFUL TIPS 1. Always provide each guest with a plate and skewers. (Guests should use a separate skewer for each food item). Wooden and plastic forked skewers may be ordered online at www.jmposner.co.uk It is also a good idea to have a generous supply of napkins available. 2. Guests should never “double dip”, placing a food item that has been bitten back into the fondue flow. Food item should only be dipped in the fondue once. 3. Cut all dipping items into bite-size pieces so they can easily be placed on the skewers. 4. Never allow water to come into contact with chocolate as it can thicken and ruin the chocolate. This includes water-based flavourings and food colourings. Use oil based products instead. 5. Keep chocolate in a cool, dry place. Do not freeze or refrigerate it as moisture may adversely affect the chocolate. 6. Always reduce the temperature setting from the melting temperature to the operating temperature once the chocolate is completely melted in the basin. Failure to do so may cause the chocolate to burn. 7. Do no add more than the maximum amount of fondue chocolate to the fountain basin. If too much is added, it will overflow the basin when the fountain is turned off. 8. Air is often trapped, in the centre column and at the bottom of the Top Hat when the fountain is initially turned on. This can cause uneven chocolate flow. To correct this, simply turn the fountain off, wait 15-30 seconds to allow the air to escape, and turn it again. Repeat until flow improves. If air pockets are present at the base of the crown, take a rubber spatula and scrape around the area to release the air. 9. If you are not using JM Posner Fountain Chocolate, you will likely need to thin your chocolate according to the directions under “CHOCOLATE PREPARATION”. Cocoa butter may also be used. -
Page 15: Cleaning The Fountain
CLEANING THE FOUNTAIN RECOMMENDED CLEANING SUPPLIES • Food handler gloves • Spatula(s) • Ladle • Large sponge • Stainless steel polish. • Paper towels and soft cloth • Large container or sturdy plastic bag(s) for leftover chocolate • Washing up liquid • Small brush or toothbrush BEFORE CLEANING Always unplug the power cord from the electrical outlet before cleaning the fountain. Never permit the electrical cord to come into contact with water. Do not use abrasive scouring pads or powders to clean the stainless steel basin or other components. Doing so will mar the finish. TO CLEAN: 1. Wearing food handler gloves, scrape excess chocolate from the top hat and cups with a spatula. Remove top hat and cups and place them directly in the sink. 2. Pull out the centre column, scraping the excess chocolate off with a spatula or gloved hand as you go so that it falls back into the Basin. Place the centre column in the sink. 3. Remove the auger, scraping the excess chocolate off. Place it directly in the sink. 4. All removable fountain parts are dishwasher-safe. They may also be hand-washed with warm, soapy water and a large sponge. Use a degreasing agent when washing components in the sink. Make sure the chocolate is broken up by warm, soapy water... -
Page 16: Troubleshooting
TROUBLESHOOTING CHOCOLATE DOES NOT FLOW PROPERLY: 1. Fountain is not level: The base of the fountain must be level in order for chocolate to flow properly. If the fountain is flowing heavily on one side, raise that side of the fountain using the adjustable feet until it flows evenly. 2. Air bubbles: Air is often trapped inside the centre column when the fountain is initially turned on or if the chocolate level in the basin becomes too low. This causes gaps in the chocolate flow. To resolve this, simply turn the fountain off, allow it to sit for 15-30 seconds, and turn it back on. Repeat this procedure until the fountain is flowing at full capacity. 3. Not enough chocolate: Refer to the “FOUNTAIN CAPACITY” table to ensure that you are meeting the minimum capacity requirement. 4. Chocolate is too thick: Chocolate will not flow correctly if it is at the wrong temperature. Generally, for Dark chocolate, the temperature should be increased. For White and Milk chocolate, the temperature should be decreased. Please see “CHOCOLATE OPERATING TEMPERATURES” for appropriate temperatures. 5. Food blocking fondue flow: Turn the motor off and use a spatula to check for food items that may have become lodged between the bottom of the centre column and the basin. 6. Small food particles in the fondue: Small pieces of food flowing in the fondue may cause gaps as the pieces flow over the cups. Turn the motor off and try to remove the food with a spatula or strainer. CHOCOLATE IS THICK AND LUMPY: White and Milk chocolate are especially susceptible to overheating. When over heated, chocolate thickens and becomes lumpy. To correct this, stir small amounts of vegetable oil or cocoa butter into the chocolate until it reaches the appropriate consistency. Chocolate may also be placed in a blender and mixed with the thinning agents. Consult “CHOCOLATE OPERATING TEMPERATURES” to ensure you are using the appropriate temperature. To avoid burning, stir the chocolate occasionally with a spatula, scraping it... -
Page 17: Troubleshooting (Cont)
3. Chocolate is too thick. If you are using JM Posner Fondue Chocolate, make sure you are running it at the correct temperature. If you are not using JM Posner chocolate, you will need to thin with oil or cocoa butter. For any further troubleshooting questions or concerns, please contact Jm Posner’s Customer Service Department at info@jmposner.co.uk. FREQUENTLY ASKED QUESTIONS Q: are the fountain components dishwasher-safe? Yes, all removable fountain tier set parts and components may be washed in a dishwasher. However please note DO NOT wash the bowl in the Dishwasher as this will cause damage. Q: What temperatures should the fountain be set to suit the different types of chocolate? Please see the “CHOCOLATE OPERATING TEMPERATURE” table. - Page 18 10 Kg of chocolate will serve around 200 people. Buy adding one extra bag of 2.5Kg chocolate you can serve an extra 200 people ( Based on single dippings) see Fountain Capacities above. Q: Do I need to melt the chocolate before adding it to the fountain? Depending on how much chocolate you are adding, it may need to be pre-melted. Please see “ADDING ADDITIONAL CHOCOLATE TO THE FOUNTAIN”. Q: Does the fountain need to be serviced regularly? Yes. Please see “MAINTENANCE” Servicing is required every 800 hours use or 1 year. Q: Where do I go for replacement parts? Please contact JM Posner at info@jmposner.co.uk.
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Page 19: Health And Sanitation Guidelines
HEALTH AND SANITATION GUIDELINES JM Posner is committed to helping its customers provide the public with a healthy and sanitary environment in which to enjoy the JM Posner Chocolate Fountain at their special events. JM Posner encourages its customers to comply with the following recommended Health and Sanitation Guidelines: 1. Sanitary Use of the Chocolate Fountain: A healthy and sanitary environment must be ensured with each use of the chocolate fountain. A trained attendant must accompany the chocolate fountain at every event. The attendant’s responsibility is to operate the fountain and ensure that each guest at the event follows the proper Health & Safety procedures below: 2. Everyone involved in the handling and preparation of food items should be Food Handler Certified by the local health agency. The attendant must also be Food Handler Certified. 3. The attendant should serve each guest by dipping the requested food item into the flowing chocolate and then serving the item to the guest on a plate. 4. A separate skewer is to be used with each food item. 5. Food items should never be doubled dipped in the chocolate after coming into contact with a guest’s hand or mouth. 6. Guests should never touch the chocolate with their hands, etc. 7. Guests should never introduce anything into the chocolate other than that which has been provided by the caterer. 8. Leftover chocolate remaining in the fountain at the end of each event should be disposed of and not reused. 9. Cleanliness: All JM Posner Chocolate Fountain components are made of high quality, 304 food grade stainless steel. Any components that come into contact with chocolate must be cleaned thoroughly after every use. The components are all dishwasher safe (excluding the bowl and drum) and should first be washed with warm, soapy water after each use, with care to avoid getting water on or inside the fountain housing. It is also recommended that a sanitizing agent be used after the fountain components have been washed. -
Page 20: International Five Year Limited Warranty
INTERNATIONAL FIVE YEAR LIMITED WARRANTY Subject to the limitations below, JM Posner warrants that the JM Posner Chocolate Fountain you have purchased will be free from defects in materials and workmanship under normal and proper use and service and if properly maintained, will perform its intended function for at least a period of five years from the date of purchase. If you are not completely satisfied with the quality of the materials or the workmanship of UNUSED the Fountain you receive you may return it within 21 days from the date you received the Fountain and we will provide a replacement Fountain. DOES NOT This limited warranty extend to those parts of the Fountain that are subject to wear and tear. Components which are generally subject to wear and tear and which are not covered by this warranty may include but are not limited to bearings and seals. The motor has a two year warranty. This limited warranty applies only to the original purchaser and is not transferable. Use other than normal usage is not covered under this warranty. The limited warranty provided herein is specifically for the providing of replacement components which have been determined to have been defective in materials or workmanship during the five year warranty period and does not cover the costs of labour that may be associated with the repair of the Fountain. Notwithstanding the foregoing, labour charges are covered for a period of five years only if the Fountain is serviced within the United Kingdom. Should a replacement component be needed before end of the initial five year period. The Purchaser will be responsible for all shipping costs required to obtain Warranty Service. This Warranty is void and of no force or effect if the Fountain purchased has been tampered with, repaired, disassembled, changed, altered, or modified by you or any other persons who have not been authorized in writing by JM Posner to make such repairs. This warranty is also void if a voltage converter device is unused. Excluded from this warranty are damages or defects which resulted from: Other than normal and proper use, normal wear and tear, abuse, damage, accident, impact, misuse, negligence, improper maintenance, non-performance of schedule operator maintenance items or storage contamination and deterioration due to water or other liquids, sand, insect infestation, or acts of God. In order to ensure optimum performance of your JM Posner Fountain it must be serviced by an authorized service centre after approximately 800 hours of operation or one year from the date of purchase. This service schedule should be followed every 800 hours the IS NOT... -
Page 21: Warranty Limitations And Exclusions
WARRANTY LIMITATIONS AND EXCLUSIONS This limited warranty replaces all other warranties, express or implied including, but not limited to, the implied warranties of merchant ability, non-infringrent, and fitness for a particular purpose. JM Posner makes no express warranties, beyond those stated here. JM Posner disclaims all other warranties, expressed or implied, including without limitation implied warranties of merchantability, non-infringement, and fitness for a particular purpose. The JM Posner limited warranty and any implied warranties that may apply, extend only to the original purchase of the specific JM Posner products, as identified by serial number and remain in force only as long as such purchaser owns the fountain. Some countries do not allow the exclusion of implied warranties so this limitation may not apply to you. If these laws apply, then all express and implied warranties are limited in duration to the limited warranty period, no warranties apply after that period. Some countries do not allow limitations on the duration of an implied warranty, so this limitation may not apply to you. LIMITATION OF LIABILITY JM Posner’s responsibility under this or other warranty, implied or express, is limited to the providing of replacement components for repair of the product purchased, as set forth above. These remedies are the sole and exclusive remedies for any breach of warranty. You, the purchaser, agree and acknowledge that JM Posner has no liability and shall not be responsible for any damage you may incur from non receipt of the fountain or its construction, or any other cause, whether liability is asserted in contract, tort, or otherwise. JM Posner is not responsible for indirect, special, incidental, or consequential damages of any kind resulting from any breach of warranty or under any other legal theory including, but not limited to, lost profits, downtime, goodwill, or damage to or replacement of equipment and property. -
Page 22: How To Obtain Warranty Service
HOW TO OBTAIN WARRANTY SERVICE If any component of the Fountain proves to be defective during the warranty period applicable to such component, contact our Customer Service Department to make arrangements for warranty service and for the location of the nearest certified JM Posner repair service provider. Please be prepared to provide (1) your name, address, and telephone number (2) Proof of Purchase (3) a description of the defect believed by you to be covered by this Limited Warranty (4) JM Posner Fountain model and serial number. To reach a Customer Service Centre, please call: 0044 (0) 1923 220805 (UK) or E-mail info@jmposner.co.uk. After you have contacted our offices and discussed the nature of the claimed warranty defect JM Posner may require you to return the Fountain to a specified authorized service centre for inspection and Warranty Service, or may authorize you in writing to obtain service from an authorized technician in your area. JM Posner or its designated service centre, in its sole discretion, will determine after inspection, if the defect developed under normal and proper use and the availability of coverage under this warranty. Provided the defective component(s) are catered we reserve the right to use reconditioned or refurbished serviceable used parts which meet JM Posner’s’ quality standards for warranty repair, replacement, or adjustment of the defective components shall be JM Posner’s sole obligation and the customer’s sole remedy hereunder. The Warranty Service provided will restore the Fountain to normal operating condition and JM Posner has no liability to update any Fountain presented for Warranty Service with any internal or external design or modification which JM Posner had made to its Fountains after the date you purchased the Fountain covered by this warranty. You are responsible and shall pay for all shipping costs required to obtain Warranty Service. You are responsible for ensuring that the Fountain is packaged and shipped in such a way that it arrives to JM Posner or the service centre undamaged. You are responsible for any damage incurred in shipping. We strongly recommend packing your Fountain in your original box with packing material. This warranty is complete and exclusive statement of warranty which JM Posner Ltd agrees to provide with respect to the Fountain and it shall supersede all prior and contemporaneous oral or written agreements, understandings, proposals and communications pertaining to the subject matter hereof. Representations and warranties... - Page 23 JMPosner specialise in all types of ‘Fun Food’ catering equipment and accessories. We are passionate about offering products that our Customers can make money from and their Customers can enjoy too! From chocolate fountains to popcorn and waffle makers, we stock them all; so why not visit: www.jmposner.co.uk...
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