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COLDTUB Icebox Owner's Manual

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COLDTUB™
Owners Manual

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  • Page 1 COLDTUB™ Owners Manual...
  • Page 2 INSTRUCTIONS prevent unsupervised access to a pool or tub by children under 5 years of age. Your COLDTUB equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers and as a It is important to inform result, is usually exempt from most barrier requirements.
  • Page 3 To avoid accidents, ensure that children cannot use this product unless they are supervised at all times. any COLDTUB™. 3) DANGER: Risk of Injury. The suction fittings in this tub are sized to match the specific water flow created by the pump.
  • Page 4 1.1 Important Safety Information (Continued) WARNING: THIS APPLIANCE IS NOT INTENDED FOR USE BY PERSONS (INCLUDING CHILDREN) WITH REDUCED PHYSICAL, SENSORY OR MENTAL CAPABILITIES, OR LACK OF EXPERIENCE AND KNOWLEDGE, UNLESS THEY HAVE BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING USE OF THE APPLIANCE BY A PERSON RESPONSIBLE FOR THEIR SAFETY.
  • Page 5 250 Gal 200 lbs 171 lbs/ft 110V / I5Amp (on wheels) 946 L 90.7 kg 83 kg/M Icekube Blue 49” x 34” x 35” 80 Gal 130 lbs 110V / I5Amp 396 L 59 kg Icepod 29.25” x 59.25” x 40.25”...
  • Page 6 WARNING! We recommend that the COLDTUB™ be installed above ground. Consult a licensed building contractor to design or evaluate your custom decking requirements. 1.5 Installation Instructions SITE PREPARATION Make sure you ensure the following: Always put your tub on a structurally sound, LEVEL surface. A filled tub can weigh a great deal.
  • Page 7 IMPORTANT: Should you ever find the need to relocate your COLDTUB™, it is essential that you understand and apply these installation requirements. Your Cold- Tub has been carefully engineered to provide maximum safety against electric shock.
  • Page 8 Procedures warranty! IMPORTANT: YOUR COLDTUB™ HAS BEEN THOROUGHLY TESTED DURING THE MANUFACTURING PROCESS TO ENSURE RELIABILITY AND LONG-TERM CUSTOMER SATISFACTION. BEFORE FILLING THE TUB, WIPE THE SHELL CLEAN WITH A SOFT RAG. The following instructions must be followed exactly to ensure a successful start-up or refill.
  • Page 9 1.9 Water Maintenance QRC Icepod Cold Water Dead Cold Water Balance Cold Water Run Down Cold Water Jump Cold Water Sanatizer (TA Increaser Sodium (pH Decreaser Sodium (pH Increaser Sodium (Sanitizer Increaser Sodium Sea Salt Bicarbonate) Bisulphate) Carbonate) Dichloro -S-Trianetrionee) (Dead Sea Salt increases Sodium Chloride) TA ppm...
  • Page 10 1.9 Water Maintenance QRC (Continued) Polarpool Cold Water Dead Cold Water Balance Cold Water Run Down Cold Water Jump Cold Water Sanatizer (TA Increaser Sodium (pH Decreaser Sodium (pH Increaser Sodium (Sanitizer Increaser Sodium Sea Salt Bicarbonate) Bisulphate) Carbonate) Dichloro -S-Trianetrionee) (Dead Sea Salt increases Sodium Chloride) TA ppm...
  • Page 11 1.9 Water Maintenance QRC (Continued) Icebox Cold Water Dead Cold Water Balance Cold Water Run Down Cold Water Jump Cold Water Sanatizer (TA Increaser Sodium (pH Decreaser Sodium (pH Increaser Sodium (Sanitizer Increaser Sodium Sea Salt Bicarbonate) Bisulphate) Carbonate) Dichloro -S-Trianetrionee) (Dead Sea Salt increases Sodium Chloride) TA ppm...
  • Page 12 1.9 Water Maintenance QRC (Continued) Iceberg Cold Water Dead Cold Water Balance Cold Water Run Down Cold Water Jump Cold Water Sanatizer (TA Increaser Sodium (pH Decreaser Sodium (pH Increaser Sodium (Sanitizer Increaser Sodium Sea Salt Bicarbonate) Bisulphate) Carbonate) Dichloro -S-Trianetrionee) (Dead Sea Salt increases Sodium Chloride) TA ppm...
  • Page 13 The Venturi Controls allow you to control the intensity of the massage at each jet by adjusting the mixture of air and water. Simply turn the venturi control lever counter clockwise for a stronger flow and clockwise for a softer flow. ( Not available on Icekube or Icepod models ) 1.11 Topside Control Panel IMPORTANT: BEFORE PERFORMING ANY SERVICE ON THE TUB.
  • Page 14 Trip the Ground Fault Circuit Interrupter breaker located in the sub panel or the quick disconnect. All COLDTUB™s have an external drain that can be attached to a typical garden hose for convenient drain- ing. Simply locate the drain on the side of the floor, pull the nozzle out, remove cap, and attach your hose.
  • Page 15 CARE OF THE SHELL Your COLDTUB™ has a reinforced, cast acrylic shell. Stains and dirt generally will not adhere to your tub’s surface. A soft cloth or sponge should easily remove most dirt. Most household chemicals are harmful to your tub’s shell, do not use them.
  • Page 16 1.12 Care and Maintenance (Continued) LED LIGHT REPLACEMENT ALL COLDTUB™S COME EQUIPPED WITH A BLUE LED (LIGHT EMITTING DIODE) LIGHT FOR NIGHT-TIME USE. THE OPTIONAL UPGRADE LIGHT COMES WITH A MULTI COLOURED LED. SHOULD YOU WISH TO CHANGE EITHER LIGHT, FOLLOW THESE SIMPLE STEPS: Make sure the light is turned off, by checking the topside to see if the light icon is not showing.
  • Page 17 1.13 Manual Safety Cover CARE OF THE COVER ATTENTION: The cover is a manual safety cover that meets or exceeds all prevailing requirements of ASTM Standards for safety covers when installed and used correctly as of the date of manufacture. Non-secured or improperly secured covers are a hazard.
  • Page 18 Chlorine level between 1 and 5ppm. To instantly raise the Chlorine level add Cold Water Sanitizer. directions included Use Tablespoon measurements to slowly increase the Chlorine in the COLDTUB. with the test kit or test strips to ensure...
  • Page 19 ADDING CHEMICALS TO THE TUB We recommend all chemicals be premixed in a bucket of water to ensure they dissolve. Then pour the solution into the COLDTUB and run for 10 minutes before retesting. IMPORTANT “SUPER CHLORINATION/OXIDIZER SHOCK TREATMENT” NOTE: After adding chlorine or oxidizer to your tub, leave the cover open for a minimum of 20 minutes to allow the gasses to vent.
  • Page 20 BALANCE THE TOTAL ALKALINITY (TA) • The recommended Total Alkalinity (TA) for your tub water is 80-120 ppm. • Total Alkalinity is a measure of the total levels of carbonates, bicarbonates, hydroxides, and other alkaline substances in the water. TA is referred to as the water’s “pH buffer”. In other words, it’s a measure of the ability of the water to resist changes in pH level.
  • Page 21 This manual and its contents are subject to change without notice. Although COLDTUB™ has prepared this manual as accurately and precisely as possible, COLDTUB™ will not be liable for loss, injury or damages caused by im- proper servicing or by use of tub (improper or otherwise).
  • Page 22 1.16 Quick Reference Guide (Continued) PROGRAMMING THE SETTINGS During a filter cycle: - Pump runs at low speed for the programmed number of hours (see below), and Use your arrow keys to select your Salt water Sett On 02 F 06 sanitizer Cycle Duration.
  • Page 23 The system has shut the heater down because the temperature at the “HL” error message is displayed. heater has reached 119ºF (48ºC). Do not enter the water! Remove COLDTUB™ cover and allow the water to cool down, then reset the breaker to reset the system. “HL” error message is flashing.
  • Page 24 1.17 Troubleshooting PROBLEM POSSIBLE CAUSES CLOUDY WATER A. Poor Filtration B. Suspended particles C. Organic contaminants build up D. TA high E. pH high F. Combined chlorine in the water G. High dissolved solids COLORED WATER A. Dissolved metals from water source B.
  • Page 25 SOLUTIONS A. Dirty filter, increase Filter cycle. B. Add Cold Water Clear ( not with disposable filter ) C. Shock treatment with Cold Water Oxidizer. D. Add Cold Water Run Down to adjust TA level to 100-130 ppm. E. Add Cold Water Run Down until PH level reads 7.2-7.6. F.
  • Page 26 COLDTUB Functions: The functions are controlled using Wi-Fi signals. The COLDTUB creates its own wifi network (no internet connection is needed). When you join the Wi-Fi network of the COLDTUB and launch the app you will be able to control the functions of the COLDTUB.
  • Page 27 COLDTUB App and Web Connect to mycoldtub.com User Guide For COLDTUBs Configured with WIFI Capability. * Apps available for iPhone & iPad.

  • Page 28: Table Of Contents

    Web Connect Interface Through LAN Cable COLDTUB App QRC Through WIFI Extender Flowchart 2.10 COLDTUB App QRC Through LAN Cable Flowchart 2.11 How to connect Your COLDTUB to the My COLDTUBs Server Flowchart 2.12 My COLDTUB 2.12.1 Home Page 2.12.2 New User Registration 2.12.3 Login First Time...

  • Page 29: Coldtub App And Web Connect User Guide

    Web Connect is the most ambitious extension of the COLDTUB App system, allowing an EcoPack equipped COLDTUB to establish a connection directly to the Internet. In doing so, the COLDTUB owner can log into the COLDTUB anywhere there is an Internet connection, and from the convenience of a smartphone, tablet or computer can monitor and adjust all major functions of the COLDTUB.

  • Page 30: What Is A Network Connection Through Lan Cable

    RJ45 Port on your Router. Where a new power cable needs to be run to your COLDTUB, it is also a good opportunity to run an Ethernet cable to your COLDTUB at the same time. Doing so achieves the best method of connecting your network to your COLDTUB.

  • Page 31: Web Connect Interface Through Wifi Extender

    The following diagram reflects onSpa interface with Web Connect through a LAN Cable connected to the Spas Processor Card and home Router The following diagram reflects COLDTUB App interface with Web Connect through a LAN Cable connected to Web   C onnect   T hrough   L AN   C able Topside  ...

  • Page 32: Coldtub App Qrc Through Wifi Extender Flowchart

    Quick Reference Guide The following Supportive Video Link may also assist you with this process: The following flowchart shows how to connect COLDTUB App If your Tub Was ordered with a WIFI Extender the WIFI Ex- http://www.ColdTub.com/support/how-to-videos/ How to Connect Your Tub To Your Network With WIFI Extender tender will be Connected to the Motherboard &...

  • Page 33: Coldtub App Qrc Through Lan Cable Flowchart

    2.10 COLDTUB App QRC Through LAN Cable Flowchart The following flowchart shows how to connect COLDTUB App through connecting a LAN cable to the RJ45 Port How to Connect Your Tub To Your Network With LAN Cable on your COLDTUBs Processor Card and the other end connected to an RJ45 Port on your Home Router.

  • Page 34: How To Connect Your Coldtub To The My Coldtubs Server Flowchart

    Home Page. shows how to open a free http://www.coldtub.com/support/how-to-videos/ account with mycoldtub. how-to-connect-coldtub-to-the-my-coldtub-server/ To access the My COLDTUB Home page enter the following web com and register your address into your browser www.mycoldtub.com COLDTUB on the server linked to the mycoldtub.

  • Page 35: My Coldtub

    COLDTUB. The My COLDTUB Server has been designed to receive data from your COLDTUB over the internet through your network system. The data is logged and saved to the My COLDTUB Server on a continual basis.

  • Page 36: Home Page

    2.12.1 Home Page To access the My COLDTUB Home page enter the following web address into your browser. www.mycoldtub.com For a new user, the user must first create a new user account by completing the details in the Register box located on the right hand side of the Home Page.

  • Page 37: Login First Time

    Before you login for the first time you should first ensure your COLDTUB has already been connect your The following link takes you to all the help videos that explain how to connect your Spa to network.

  • Page 38: Register A Coldtub

    Your spa will now be connected to the My Arctic Spa ser You will receive a prompt to reflect that your COLDTUB must be connected to the Internet (Your Network). Click the Search button to find your COLDTUB. The COLDTUB Registration Confirmation pop up box will My Arctic Spa: Profile and Preferences –...

  • Page 39: My Coldtub - Logged In

    2.12.6 My COLDTUB Once you have logged in, My COLDTUB will have automatically directed you to, your My COLDTUB page. If your COLDTUB is connected to the internet through your network you can see if your COLDTUB is in use, adjust the temperature...

  • Page 40: Error Codes

    Click on this tab to access the Profile page. This page is used to: • Update your personal details such as email and password. • Update your preferences such as register and remove a COLDTUB from My COLDTUB. Winning is cool™...

  • Page 41: Diagnostics

    2.13.6 Diagnostics Click on this tab to access the Diagnostics page. This page is used to access the data that has been transmitted from your COLDTUB to My COLDTUB. Data such as, but not limited to the following is captured: The data can be used by the COLDTUBs owner to determine and track their COLDTUBs power consumption.

  • Page 42: Connect With The Netgear Installation Assistant

    2.14 Connect with the NETGEAR Installation Assistant Use a WiFi network manager on a computer or mobile device to find and connect to the extender WiFi network NETGEAR_EXT After the connection with the computer or WiFi device is established, the Device Link LED lights. Launch a web browser.
  • Page 43 Owners Manual NATURAL SALT WATER CARE...
  • Page 44 3.11.9 Error Codes 3.12 About 3.12.1 Profile 3.12.2 Diagnostics 3.12.3 Logout 3.12.4 Caring for your COLDTUB Pal System - Maintenance 3.12.5 Caring for your COLDTUB Pal System - Questions 3.13 COLDTUB COLDTUB Pal Version 1 R1 Maintenance Schedule Winning is cool™...

  • Page 45: What Is Coldtub Pal

    Displays current ORP and pH levels of your Tub water. • Takes the guess work out of calculating how much COLDTUB Cold Water Run Down is required to add to your Tub water to lower the pH level within the required range.

  • Page 46: How Does Coldtub Pal Work

    • Consumer registers their Tub on the COLDTUB Pal web based after sales support system. • COLDTUB Cold Water Dead Sea Salt is added to the Tubs water when the Tub has been filled with water and water balanced. •...

  • Page 47: Coldtub Pal Main Components

    The following table depicts the Spa Boy components referenced in this manual. The following table depicts the Spa Boy components referenced in this manual. 2011 Global Eco PAK TERM Picture The following table depicts the COLDTUB Pal components referenced in this manual. TERM Picture TERM Picture...

  • Page 48: Coldtub Pal Version Table

    3.5 COLDTUB Pal Version Table The following table is used to track the release dates and provide a summary for any COLDTUB Pal version releases. COLDTUB Pal VERSION PRODUCTION RELEASE DATE SUMMARY Version 1 January 2018 Initial release 3.6 COLDTUB Pal Version –...
  • Page 49 If the Total Alkalinity is too high, the water will be more susceptible to scale and high pH. High pH may be difficult to bring down. Note: Salt systems naturally drive pH levels to increase. COLDTUB Cold Water Run Down High TA can be lowerd by adding to the Tub water.
  • Page 50 • The Tub’s equipment may corrode. (Continued) Low pH can be raised by adding COLDTUB Cold Water Jump Up to the Tub water. If the pH level is too high, the following may result: • The sanitizer is less effective.

  • Page 51: Water Chemistry Abbreviations/Acronyms & Ranges

    2000 to 2500 parts per million (ppm). Damage to other Tub components unrelated to the COLDTUB Pal system as a result of leaking pump seals are specifically not covered by this warranty. For example, heaters, heater barrels, jets, grab rails, pump seals, and...

  • Page 52: Coldtub Pal Start-Up Guide

    Relax and Enjoy Your Tub Caring For Your COLDTUB Maintain Correct Water Pal System. Chemistry Refer: Section 1.16 COLDTUB COLDTUB Pal Version 1 R1 Maintenance Schedule. Refer: Section 1.17 or, COLDTUB COLDTUB Pal Version 1 R1 Maintenance Schedule QRC Winning is cool™...
  • Page 53 ORP/PH Probe Installation...
  • Page 54 ORP/PH Probe Installation (Continued) Winning is cool™...

  • Page 55: Fill Tub With Water Power Up Tub And Set Water Temperature

    Tub water. water. Note: The following steps take into account that your Tub has water above the COLDTUB Pal Sensor Housing, removed the COLDTUB Pal Sensor Plug, installed the COLDTUB Pal Sensor Housing Grate Note: The following steps take into account that the Spa Technician has filled your spa and installed the COLDTUB Pal Sensor.

  • Page 56: Program Filtration Cycles/Filtration Duration

    To help ensure chemicals dissolve appropriately it is good practice to first mix/dissolve the chemical in an uncontaminated container of hot water before adding to the Tub water. Steps to Establish Chemically Balanced Water With COLDTUB Pal Step 1. Test and Adjust Total Alkalinity Test Total Alkalinity.

  • Page 57: Register Tub With Coldtub Pal

    COLDTUB owners that have COLDTUB Pal installed in their Tub. COLDTUB Pal has been designed to receive data from your Tub over the internet through the Tubs Wi-Fi system. The data is logged and saved by COLDTUB Pal on a continual basis.

  • Page 58: Coldtub Pal

    The data is translated into a format that allows: The Tub Owner To log into COLDTUB Pal and check their Tub water to confirm that it is safe for bathers to enter the Tub by accurately confirming pH and ORP sanitizer (Chlorine) are in the required target range.

  • Page 59: Home Page

    COLDTUB Pal. Once you receive the email complete the registration by confirming your email address by clicking on the link in the received email. You will be directed to the COLDTUB Pal Web page and the confirmation will be displayed.

  • Page 60: Login First Time

    Preferences Page, where you will need to register your Tub details. 3.11.4 Register an COLDTUB To register your COLDTUB details click the Register an COLDTUB link in the Profile and Preferences box. You will receive a prompt to reflect that your Tub must be connected to the Internet (Your Home Network).

  • Page 61: Login

    3.11.7 Settings Click on this tab to access the Settings page. From this page, you can see your Tubs pH and ORP readings, see if your COLDTUB Pal System is currently producing Sanitizer (Sanitizing) adjust the following settings of your Tub: •...

  • Page 62: Documentation

    This page provides you easy access to: • Your owners manual. • Networking guide. • onTub user guide. • COLDTUB Pal Owners Manual. • Power Management. • Quick Reference Cards. • Other cool stuff. 3.11.9 Error Codes Click on this tab to access the Error Codes page.

  • Page 63: About

    Tub serial number. 3.12.1 Profile Click on this tab to access the Profile page. This page is used to: • Update your personal details such as email and password. • Update your preferences such as register and remove a COLDTUB from Mycoldtub.com.

  • Page 64: Diagnostics

    Spa Boy Owners Manual Page 28 of 35 Page 28 of 35 To logout of COLDTUB Pal press the Logout button on the horizontal tool bar in the right hand upper corner of the screen. Once out, enjoy your Tub!

  • Page 65: Caring For Your Coldtub Pal System - Maintenance

    • Inspect the male electrical connection plug in the Niche to ensure it is not corroded. If corroded the dealer will need to be contacted as the COLDTUB Pal Niche Assembly will require replacement. •...
  • Page 66 COLDTUB Pal Sensor Housing must be sealed before the water is drained. The COLDTUB Pal Sensor Housing is usually located in the foot well or other area of the Tub that is not in the way of bathers or impacted by water turbulence from jets. The COLDTUB Pal Housing has a Grate screwed into the front of the Housing.

  • Page 67: Caring For Your Coldtub Pal System - Questions

    Question 2 What do I do if my ORP Reading is below the Optimum Range? If COLDTUB Pal reflects that the ORP is below the Optimum Range of 545 – 550 mV you must first consider that water chemistry may have been affected by recent bather load and Tub usage, at times the ORP value will overshoot or undershoot the Optimum Range.
  • Page 68 Screw the COLDTUB Pal Housing Plug provided with your Tub into the front of the COLDTUB Pal Sensor Housing. This will seal the water that is in the Housing and prevent the COLDTUB Pal Sensor Probe from becoming poisoned from adding sanitizer to the Tubs water.
  • Page 69 1. Check you pH level to ensure it is in the target range. If high Lower the pH using ‘Cold Water Run Down’ 2. Check/Test the water for chlorine content. If the level is low or there is no reading the COLDTUB Pal Output Electrode may be exhausted and require replacement.

  • Page 70: Coldtub Coldtub Pal Version 1 R1 Maintenance Schedule

    COLDTUB Pal and open the Settings or Diagnostics Page to review the readings (To access COLDTUB Pal you must first register your details on the COLDTUB Pal web site: www.mycoldtub.com.
  • Page 71 Low pH - Can be raised by adding COLDTUB Cold WaterJump to the Tub water. High pH - Can be lowered by adding COLDTUB Cold Water Run Down to Tub water. 545-550 mV is the Optimum Range factory default setting.
  • Page 72 #201808...

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