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ASCOM UPAC - BROCHURE 1 Brochure page 3

Professional messaging and security made easy

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The UPAC professional messaging and personal
alarm application stands ready to heighten your
mission-critical communications and quicken your
response times. Schools, retail establishments,
hotels, nursing homes, public offices, and
manufacturing industries all benefit from
UPAC's functionality, reliability and scalability.
Regardless of your chosen carrier technology (DECT/IP-DECT,
WiFi, or Paging), UPAC makes sure the right message gets to
the right person at the right time.
Out of sight, but not out of mind
A production facility requires the maintenance of below-freezing temperatures
for a part of its process. The monitoring of these temperatures is a 24/7 job,
but round-the-clock staffing is expensive and often unfeasible. If the tem-
perature rises above a set limit during daytime, UPAC sends a signal alarm with
pertinent data to a responsible person, and if he cannot answer, the alarm goes
to the next person. After working hours, the alarm can escalate to an off-site
worker's GSM mobile. UPAC does not rest until your message is resolved.
Serving your customers
Be there for your customers, even when you are not standing eye-to-eye
with them. Your customers can call you and get the immediate assistance
that they need. For instance, a hotel guest rings for room service – the front
desk then pages the employee best suited to provide the service. In a retail
store, a customer cannot locate a product – he proceeds to a customer
service area, pushes a button, and shortly a store clerk arrives to assist. As
long as customers can contact you quickly and effortlessly, you can provide
the good service they expect.
The lone worker's guardian angel
While the ability to send an emergency alarm is critical when a lone worker is
at an increased risk for safety, an alarm's location must be known before emer-
gency help can be sent. UPAC eases this potentially stressful situation by han-
dling the alarm and pinpointing the alarm's origin, which enables you to send
a rescue team, locate the distressed worker, and administer the needed care.
Alarming silence
A social worker invites a client into her office to sit and discuss his case. After
a short time, the client becomes angry. He takes a threatening tone, stands
up, and leans across the desk. The apprehensive social worker quietly and
discreetly presses the alarm button on her cordless telephone. Within seconds,
a colleague opens the door and asks if he might have left his binder there.
The social workers exchange smiles, the client relaxes back into his chair, and
the situation is defused.
Ascom UPAc
3

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