Riello UPS Sentinel Tower STW 10000 ER User Manual
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Riello UPS Sentinel Tower STW 10000 ER User Manual

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Summary of Contents for Riello UPS Sentinel Tower STW 10000 ER

  • Page 3 NTRODUCTION Congratulations on purchasing a UPS Sentinel Tower product and welcome to Riello UPS! To use the support service offered by Riello UPS, visit the site www.riello-ups.com Our Company is a specialist in the design, development and manufacturing of uninterruptible power supplies (UPS).

  • Page 4: Table Of Contents

    ONTENTS PRESENTATION UPS V IEWS RONT VIEW EAR VIEW ISPLAY PANEL VIEW ATTERY OPTIONAL “ER” DDITIONAL NTERNAL ATTERY HARGERS ONLY FOR VERSIONS INSTALLATION NITIAL CONTENT CHECK UPS ( EMOVAL OF THE ATTERY FROM THE PALLET NSTALLATION ENVIRONMENT PLACEMENT ATTERY OWER ONNECTION 5 –...
  • Page 5 DDITIONAL FUNCTIONS EDUNDANT AUXILIARY POWER ADAPTER FOR AUTOMATIC BYPASS XTERNAL TEMPERATURE PROBE OFTWARE ONITORING AND CONTROL SOFTWARE ONFIGURATION OFTWARE CONFIGURATION OMMUNICATION PORTS RS232 CONNECTOR OMMUNICATION TROUBLESHOOTING TATUS LARM CODES TECHNICAL DATA...

  • Page 6: Presentation

    PRESENTATION SENTINEL TOWER uses ON-LINE double conversion technology, the best solution for powering mission critical applications and electro-medical devices requiring maximum power reliability. Flexibility of installation and use (digital display, user-replaceable battery set), as well as the many communication options available, makes the SENTINEL TOWER suitable for many different applications from IT to security.

  • Page 7: Ups Views

    UPS V IEWS RONT VIEW Models 5 – 6 kVA Models 8 – 10 kVA All models without front panel without front panel Display panel Removable front panel Cooling fan...

  • Page 8: Rear View

    EAR VIEW Models 5 – 6 kVA Models 8 – 10 kVA EnergyShare sockets (10A max) and overcurrent Battery expansion connector protection Cooling fan Mains input switch (SWIN) Parallel card (optional) Internal battery fuse holder isolator (SWBATT) Slot for optional accessory communication Manual bypass switch (SWMB) cards and contacts cards USB communication port...

  • Page 9: Display Panel View

    ISPLAY PANEL VIEW “ON” button Input phase indicator “SEL1” button Measurement display area “SEL2” button Timer “STAND-BY” button Battery charge indicator Regular operation Configuration area Mains operation Maintenance request Battery operation Load level indicator Load powered by bypass Parallel mode indicator Stand-by / alarm EnergyShare...

  • Page 10: Battery Box ( Optional )

    ATTERY OPTIONAL The BATTERY BOX, with the same dimensions and aesthetic appearance of the UPS, is an optional accessory. The BATTERY BOX contains batteries which allow the operating time of the uninterruptible power supplies to be increased during extended blackouts. The number of batteries contained can vary according to the type of UPS for which the BATTERY BOX is intended.

  • Page 11: Installation

    INSTALLATION NITIAL CONTENT CHECK After opening the packaging, it is first necessary to check the contents. The package must contain: UPS (or Battery box) Safety manual + Quick start guide + Download card USB cable Connection cable UPS - Battery Box (only for UPS) (only for Battery Box) Battery expansion plug...

  • Page 12: Removal Of The Ups ( Or Battery Box ) From The Pallet

    UPS ( EMOVAL OF THE ATTERY FROM THE PALLET This chapter describes the operations to prepare the UPS (or Battery Box) for installation. ATTENTION: For your safety and that of the product, you must carefully follow the instructions given here below. BEFORE YOU CARRY OUT THE FOLLOWING SEQUENCE OF OPERATIONS, MAKE SURE THAT THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD.
  • Page 13 6. Move the brackets upwards and rotate for releasing them from the retaining bushing. Follow the instructions below to remove the fixing brackets without releasing the UPS front panel (*). 7. Remove the 4 fixing screws of the frontal wooden beam of the pallet. 8.

  • Page 14: Installation Environment

    NSTALLATION ENVIRONMENT The UPS and the Battery Box must be installed in ventilated, clean environments which are sheltered from bad weather. The relative humidity in the environment must not exceed the maximum values shown in the Technical Data table. The ambient temperature, whilst the UPS is in operation, must remain between 0 and 40°C, and the UPS must not be positioned in places which are exposed to direct sunlight or to hot air.

  • Page 15: Power Connection

    OWER ONNECTION ALL OPERATIONS DESCRIBED IN THIS SECTION MUST BE PERFORMED BY QUALIFIED PERSONNEL ONLY. Our Company assumes no liability for damages caused by incorrect connections or operations not contained in this manual. The UPS has HAZARDOUS electrical voltages inside it, even when the input and/or battery switches are off.

  • Page 16: Instructions For 8 - 10 Kva Models

    8 – 10 NSTRUCTIONS FOR MODELS Follow the instruction below to access the terminals of the UPS and made the electrical connections: 1. Remove the terminals cover in the back of the UPS, placed below the disconnector switches (see "UPS ") VIEWS 2.

  • Page 17: Internal Protective Evices Of The Ups

    NTERNAL ROTECTIVE EVICES OF THE Located within the UPS are fuses (not accessible) in order to protect the rectifier input stage, the output stage of the inverter and the batteries. The table below shows the values of the internal protection fuses. NOTE: the UPS internal bypass line is not protected by fuses.

  • Page 18: External Protective Devices

    XTERNAL ROTECTIVE EVICES LINE PROTECTION: MAGNETOTHERMAL OR FUSE Within the UPS there are protection devices for output and internal faults. You must protect the input line (and the separate bypass line if present) with the appropriate protection devices. These devices must comply with the regulations of the country where the UPS is installed.

  • Page 19: Connections

    ONNECTIONS The first wire to be connected is the protective earth wire, which is to be inserted in the terminal marked PE. During operation the UPS must be connected to the earthing system Connect the input and output cables to the terminal board as shown in the figure below: Models 5-6 kVA Models 8-10 kVA FOR CONNECTION TO A THREE-PHASE LINE WITH NEUTRAL, CONNECT THE THREE PHASES AND THE...

  • Page 20: Wiring Diagrams For Connecting To The Electrical System

    IRING DIAGRAMS FOR ONNECTING TO THE LECTRICAL YSTEM UPS without any variation in neutral condition UPS with galvanic isolation at input UPS with galvanic isolation at output...

  • Page 21: Battery Box Installation

    ATTERY OX INSTALLATION ATTENTION: CONFIRM ON THE SPECIFICATION LABEL THAT THE VOLTAGE FROM THE BATTERY BOX IS THE SAME AS THAT ALLOWED BY THE UPS. THE CONNECTION BETWEEN THE UPS AND THE BATTERY BOX MUST BE MADE WITH THE BATTERY BOX FUSE HOLDER ISOLATOR OPEN.

  • Page 22: Use

    WITCHING ON FOR THE FIRST TIME 1) Power on the UPS. 2) Insert the fuse in the battery fuse holder isolator (SWBATT), in the back of the UPS. 3) Close the mains input switch (SWIN) in the back of the UPS. Close the fuse holder isolator. 4) After a few moments, the UPS will switch on, the display will light up, there will be a beep and the icon will start to flash.

  • Page 23: Display Panel Messages

    ISPLAY PANEL MESSAGES This chapter describes, in detail, the various information that can be displayed on the LCD. STATUS MESSAGES ICON STATUS DESCRIPTION Fixed Indicates a fault Flashing The UPS is in stand-by mode Fixed Indicates regular operation Fixed The UPS is operating from the mains The UPS is operating from the mains, but the output voltage is not Flashing synchronised with the mains voltage...

  • Page 24: Measurement Display Area

    EASUREMENT DISPLAY AREA The front panel can be used to display important UPS operating information. When the UPS is switched-on, the display shows the main voltage value. To display a different measurement, press the “SEL1” button repeatedly until the desired measurement appears. Some measurements have more pages, press the “SEL2”...

  • Page 25: Operating Mode Configuration

    PERATING ODE CONFIGURATION The area of the display shown in the figure displays the active operating mode and allows the user to choose other modes directly from the display panel. HOW TO PROCEED:  To access the configuration area, hold down the “SEL1” button for at least 3 seconds. ...

  • Page 26: R Edundant Auxiliary Power Adapter For Automatic Bypass

    PROGRAMMABLE AUXILIARY SOCKETS (EnergyShare) The EnergyShare sockets are outlets that allow for the automatic disconnection of the load applied to them in certain operating conditions. The events that determine automatic disconnection of the EnergyShare sockets can be selected by the user through the configuration software.

  • Page 27: S Oftware

    OFTWARE CAUTION: If the RS232 communication port is used, it is not possible to communicate with the USB port and vice versa. It is advisable to use a cable which is shorter than 3 metres for communication with the UPS. To obtain additional communication ports with different functions, independent from the standard USB and RS232 ports on the UPS, various accessories are available which can be inserted into the communication card slot.

  • Page 28: Ups Configuration

    CONFIGURATION The table below illustrates all the possible configurations available to the user in order to best adapt the UPS for individual requirements. It is possible to perform these operations using the configuration software. FUNCTION DESCRIPTION DEFAULT Operating mode Selects the operating modes ON LINE Selects the rated output voltage Output voltage...
  • Page 29 FUNCTION DESCRIPTION DEFAULT Disabled (load NOT Bypass active in stand-by Load supply from bypass with UPS in stand-by supplied) Selects the accepted range for the input frequency for Bypass frequency tolerance switching to the bypass and for the synchronisation of the ±...

  • Page 30: C Ommunication Ports

    OMMUNICATION PORTS On the back of the UPS (see “UPS V ”), the following communication ports are present: IEWS  RS232 connector  USB connector  Expansion slot for additional communication cards RS232 CONNECTOR RS232 CONNECTOR PIN # SIGNAL NOTES Programmable OUTPUT #3 *: [default: UPS in lock] (*) Opto-isolated contact max.

  • Page 31: Troubleshooting

    TROUBLESHOOTING An irregular operation of the UPS is frequently not due to malfunctions, but to simple problems, inconveniences or distractions. Therefore, the user is advised to consult the table below providing useful information on how to solve the most common problems.
  • Page 32 PROBLEM POSSIBLE CAUSE SOLUTION THE JUMPER IS MISSING THE DISPLAY SHOWS Assemble the jumper or make sure that it is inserted FROM THE R.E.P.O. THE FOLLOWING CODE: CONNECTOR OR IT IS NOT correctly. INSERTED CORRECTLY MAINTENANCE BYPASS Open the manual bypass switch (SWMB). SWITCH (SWMB) CLOSED THE DISPLAY SHOWS THE FOLLOWING CODE:...
  • Page 33 PROBLEM POSSIBLE CAUSE SOLUTION PROTECTION DEVICE Restore the protection device upstream. WARNING: UPSTREAM FROM THE check that there is no overload or short circuit at the BYPASS LINE OPEN (ONLY IF output of the UPS THE DISPLAY SHOWS BYPASS IS SEPARATE) THE FOLLOWING CODE: BYPASS ISOLATOR OPEN Close the isolator.
  • Page 34 PROBLEM POSSIBLE CAUSE SOLUTION  AMBIENT TEMPERATURE HIGHER THAN 40°C Activate the maintenance bypass (SWMB) if present, without switching off the UPS. This way, the fans will cool  HEAT SOURCES CLOSE the heat sink more rapidly. Eliminate the cause of the TO THE UPS overtemperature and wait for the temperature of the heat ...
  • Page 35 TATUS LARM CODES By using a sophisticated self-diagnostic system, this UPS can check and indicate on the display panel its status and any error and/or fault occurred during operation. Whenever a problem arises, the UPS signals the event by showing the code and the corresponding alarm on the display.
  • Page 36  Faults: These are more critical problems compared to the “Anomalies”, as if they persist they may bring the UPS to a halt even in a very short time. CODE DESCRIPTION Internal communication error Phase1 input fuse blown Phase2 input fuse blown or input relay locked (will not close) Phase3 input fuse blown or input relay locked (will not close) Precharge of positive branch condensers failed Precharge of negative branch condensers failed...

  • Page 37: Technical Data

    TECHNICAL DATA UPS MODELS 5 kVA 6 kVA 8 kVA 10 kVA SINGLE-PHASE INPUT ( 1~ ) Nominal voltage [Vac] 220 – 240 (1P+N+PE) Maximum operating voltage [Vac] Nominal frequency [Hz] 50 - 60 Accepted tolerance for input voltage 20% @ 100% load without activation of battery -40% +20% @50% load Accepted tolerance for input frequency...
  • Page 38 OTHER DATA Leakage current towards ground [mA] < 1.5 ≤ 1.7 Room temperature [°C] 0 – 40 Humidity < 90% without condensation excessive battery discharge - over current - short circuit - over Protection devices voltage - under voltage - thermal Dimensions W x D x H [mm] 250x698x500...

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