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Manuals
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go!mate Manuals
Scooter
staep ER2
Operating manual
go!mate staep ER2 Operating Manual
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Contents
Table of Contents
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Table of Contents
Table of Contents
Safety Test
Marking of Important Information
Important Information
Construction
Unboxing
Safety and Security
Operating Conditions
Folding Instruction Joint #3
Folding Instruction Joint #2
Folding Instruction Joint #1
Handlebar and Front Wheel Alignment
Wheels
Brakes
Stand
Light
Carrying the Scooter
Technics
TR Scooter Technical Data
Application TR
ER E-Scooter Technical Data
Application er
Multifunction LED
Battery
Charging the Battery
Disposal
Care and Maintenance
Options in the Configuration
Optional Accessories
Spare Parts
Warranty
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Operating Manual
stæp
Scooter TR and ER
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Summarization of Contents
Safety Test
Testing Standard
Scooter tested according to DIN EN 14619:2015-06.
Marking of Important Information
Health and Safety Warning Symbol
Symbol indicates dangers to health, life, or other persons.
Damage Warning Symbol
Symbol indicates possible damage to the scooter during handling or operation.
Important Information
Street Legality and Use Restrictions
ER scooters are not street legal in Germany; specific permitted areas are listed.
Screw Tightness and Modifications
Check screw tightness after initial use; refrain from making own modifications.
Construction
Design Goals and Materials
Focus on low weight, comfort, optimal power transmission, small transport dimensions, and aluminum construction.
Plank and Suspension System
Multi-layer plank provides a spring system to protect joints and spine.
Wheel Suspension Design
Wheels are suspended on one side (lefty), except for the electric scooter's rear wheel.
Unboxing
Safe Handling and Preparation
Read manual carefully, unpack scooter, and perform initial steps before use.
Joint Folding Safety Precautions
Ensure no limbs or hair get caught in joints when unfolding/folding to prevent injury.
Packaging Material Check
Remove all packaging from brake calipers and levers to ensure braking system functionality.
Safety and Security
Riding Environment and Regulations
Practice in secluded areas; comply with road traffic regulations and use safety equipment.
Pre-Ride Checks and Load Limits
Check brakes, condition, tire pressure; do not exceed 120kg capacity or perform stunts.
Operating Conditions
Weather and Temperature Limits
TR Roller usable in all weather; ER scooters have battery limits (0°C-40°C).
Parking Precautions
Warning: Prevent the plank from touching water when the scooter is parked.
Folding and Unfolding Sequence
Recommended sequences for folding and unfolding the scooter's joints for ease of use.
Folding Instruction Joint #3
Unfolding Joint #3 Steps
Remove rear fork strap, fold rear fork towards plank, ensure locking device engages.
Folding Joint #3 Procedure
Recommended folding order for joint #3, securing it with the rubber strap over the brake lever.
Folding Instruction Joint #2
Folding Joint #2 Method
Recommended to fold joint #2 with unfolded handlebar for simplicity.
Unfolding Joint #2 Steps
Press main tube to unfold, push locking lever to main tube for easier gliding.
Joint #2 Locking Mechanism
Explains the two-part locking lever and how to secure the main tube.
Folding Instruction Joint #1
Joint #2 Cable Safety
Ensure hoses/cables are clear in joint #2 to prevent crushing during unfolding.
Joint #1 Locking and Safety
Never drive with unsecured joint #1; it can open abruptly, posing a life-threatening risk.
Joint #1 Folding Safety
Prevent cables/hoses from snagging in the lever and ensure no limbs/hair are near contact surfaces.
Unfolding Joint #1 Procedure
Push fixing sleeve up, release lever, pull forward, open, and pull handlebar back.
Folding Joint #1 Procedure
Pull handlebar diagonally, align surfaces, pull lever, and slide fixing sleeve over it.
Handlebar and Front Wheel Alignment
Handlebar Height Adjustment
Adjust handlebar height using clamp; never drive with clamp open.
Clamping Force and Alignment
Adjust clamping force for stability and align handlebars at right angles to the front wheel.
Steering Alignment Process
Align front wheel to plank center and handlebar to front wheel using fork bridge screws.
Fork Bridge Screw Tightness
Always ensure fork bridge screws are tightened; loose screws are life-threatening.
Brakes
Tire Specifications and Pressure
Details on tire types, optimum pressure (3 bar), max pressure (4 bar), and off-road pressure (1.5 bar).
Tire Pressure Monitoring
Warning: Tire pressure increases with heat; check regularly.
Brake System Overview
Components include lever, hose, caliper; brakes are preset. TR/ER models have different brake configurations.
Braking Technique and Safety
Practice braking, especially front brake; shift weight to rear; use front brake with caution.
Brake Pad Care
Keep brake pads clean and dry; oily or worn pads reduce efficiency.
Brake Caliper Alignment
Instructions for realigning brake calipers to fix rubbing issues.
Stand
Stand Installation Procedure
Instructions for attaching the optional stand to the rear fork for TR and ER models.
Parking Stability Warning
Ensure scooter is on secure, flat terrain when using the stand to prevent tipping.
Pre-Ride Stand Check
Always fold the stand in before starting to ride.
Light
Road Lighting Requirements
Scooters need lights/reflectors for public roads according to local regulations.
Optional Light Set Details
Description of the practical, high-output battery light set and its mounting locations.
Night Riding Advisory
Advise against driving in the dark without adequate lighting.
Carrying the Scooter
Transporting Models TR1/ER1
Fold handlebars for trunk transport; TR3/ER3 better for longer distances.
Scooter Carrying Technique
Grasp at the main tube; carrying on the long arm is comfortable and space-saving.
Technics
Driving Experience and Handling
Planks offer a surf-feeling; dynamic handling and direct feedback provide a sense of safety.
Step TR Scooter Technical Data
TR Scooter Specifications
Details include folding size, length, height, footboard, brakes, weight, load capacity, and age suitability.
TR Scooter Wheel Details
Information on spoke wheels, front/rear wheel geometry, and sizes.
Step TR Scooter Application
Riding Technique and Muscle Engagement
Riding requires more muscle groups than cycling; optimize leg changes for efficient acceleration.
Handlebar Position Recommendation
Higher handlebars are not ideal for pushing, except for casual city use.
Essential Driving Safety Rules
Keep both hands on handlebar, avoid alcohol, and follow traffic regulations.
Step ER Scooter Technical Data
ER Scooter Specifications
Includes weight, folding size, length, height, battery, brakes, speed, range, and motor details.
ER Wheel and Motor Types
Details on wheel types (spoke/rim) and motor specifications (BAFANG Hub/Rim Motor).
ER Application
ER Scooter Core Components
ER scooters are equipped with a rear wheel motor, controller, LiPo battery, display, and throttle.
Multifunction LED
Battery Insertion and Locking
Insert and lock the battery immediately after insertion to prevent it from falling out.
Display Operation and Speed Selection
Turn on the display, check battery, and select speed level; throttle activates the engine.
Drive Lever Operation Warning
Operate the drive lever only when driving; high torque can cause loss of control and injury.
Speed Level Recommendations
Beginners/older drivers advised to use speed level 4 (max 20km/h) for rim motors.
Battery
Battery Indicator Function
Monitor the indicator for battery power and remaining range; capacity may fluctuate.
Low Battery Indication and Charging
Flashing lamp signals low battery; switch off and charge before next use.
USB Port Usage
The battery's USB port can be used to power a smartphone or light.
Charging the Battery
Battery Management System
The battery features a built-in BMS for safety and charging process management.
Battery Removal and Charging Process
Remove battery, turn off, place on safe surface, connect charger; LED indicates status.
Battery Insertion Method
Insert battery laterally at 45°, align noses, turn vertical, and lock securely.
Battery Charging Safety Precautions
Charge under supervision; use supplied charger in dry environments; avoid lithium battery hazards.
Post-Charging and Storage Advice
Disconnect charger after use; recharge after use; avoid deep discharge and extreme conditions.
Disposal
Battery Return and Collection
Consumers must return used batteries to designated collection points.
Household Waste Restriction
Batteries and rechargeable batteries must not be disposed of with household waste.
Care and Maintenance
Tire Puncture Repair
Instructions for changing a punctured tire on TR/ER3 and ER1/ER2 models.
Joint Lubrication and Frame Cleaning
Oil joints periodically with resin-free oil; clean frame with a soft cloth.
Maintenance Checks and Adjustments
Regularly check screw tightness, joint play, levers, and tire condition.
Joint Play Correction
Use adjusting screws on the mounting plate to correct play in joints #2 and #3.
Options in Configuration
Brake and Disc Options
TR scooters have one/two brake options; front disc can be 140mm or 160mm.
ER Motor Options
ER1/ER2 models offer choice between hub motor and rim motor.
Optional Accessories
List of Available Accessories
A list of optional items such as stands, lights, mudguards, locks, and bags.
Spare Parts
List of Common Spare Parts
Includes tires, tubes, brakes, handlebar, motor, display, and various screws and levers.
Warranty
General Warranty Provisions
Guarantee scope follows German law; excludes wear parts and misuse.
Warranty Conditions and Period
24-month warranty (6 months for battery); details on repair, replacement, and claims.
Warranty Exclusions and Limitations
Excludes damage from jumping, misuse, environmental factors, unauthorized modifications, or unqualified repairs.
Warranty Claim Process
Buyers must submit proof of purchase when notifying a warranty case.
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