Troubleshooting - Desa CGESBMRA Safety And Operation Manual

WARNING: Turn off appliance and let cool before servicing. Only
a qualified service person should service and repair heater.
ObSeRVeD PRObleM
Stove turns off and will not
turn on
Flame is not moving
Dim or poorly visible flame
Ember is not glowing
Flame sputters
Remote control does not work
Heater does not provide heat
when turned on
119668-01A

TROUBLESHOOTING

POSSIble CAUSe
1. Stove has overheated and safe-
ty devise has cause thermal
switch to disconnect, home
circuit breaker has opened or
fuse has blown
1. Loose wiring
2. Flame motor defective
1. Bulb(s) are burnt out
2. Wiring is loose
1. Bulb is burnt out
2. Wiring is loose
1. Flame motor is defective
1. Low batteries
2. Unit switch and/or wall
switch in ON position
1. Thermal switch has been
tripped
2. Circuit breaker has been
tripped or fuse has blown
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ReMeDy
1. Reset switch by turning main
power switch off and waiting
5 minutes then turning it back
on, reset home circuit breaker
or replace fuse
1. Inspect wiring for loose con-
nections
2. Call a qualified service techni-
cian to replace flame motor
1. Inspect bulbs and replace if
necessary
2. Inspect wiring for loose con-
nections and repair or replace
if necessary
1. Replace bulb
2. Inspect wiring for loose con-
nections and repair or replace
if necessary
1. Call a qualified service techni-
cian to replace flame motor
1. Replace AA batteries in re-
mote control
2. Turn off main power switch
(see Figure 3, page 4)
1. Turn unit off and unplug
unit for 5 minutes. Plug back
in and turn unit on. If plug
cannot be reached, follow
directions for tripped circuit
breaker
2. Turn off circuit breaker that
supplies electricity to unit.
Wait 5 minutes then flip circuit
breaker back on or replace
fuse
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