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Heat&Glo 550X-AU Installation Manual

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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Models:
NOTE: NOT INTENDED FOR
FIREPLACE INSERT.
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION.
DO NOT MODIFY THIS APPLIANCE.
Installation Manual
Installation and Appliance Setup
Ref No GMK10486
ASNZS 5263.1.3:2016
Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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  • Page 1 DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE. DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION. DO NOT MODIFY THIS APPLIANCE. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 2: Table Of Contents

    B. Assemble Slip Sections ......36  = Contains updated information. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 3: Installation Standard Work Checklist

    Comments: Further description of the issues, who is responsible (Installer/ Builder/ Other Trades, etc) and corrective action needed _____________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ Comments Communicated to party responsible ____________________ by ______________________on ___________ (Builder / Gen. Contractor/) (Installer) (Date)  = Contains updated information. 2279-982 12/17 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 4: Product Specific And Important Safety Information

    NOTE: The gas control valve supplied with this product is approved for a maximum inlet pressure of 3.40 kPa. For pressures over 3.40 kPa, an in line pressure regulator must be installed upstream from the gas control valve. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 5: Getting Started

    Non-corrosive leak check solution 1/2 - 3/4 in. (13 - 19 mm) length, #6 or #8 Self-drilling screws Caulking material (300 ºF (149 ºC) minimum continuous exposure rating) Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 6: Inspect Appliance And Components

    DO NOT use this appliance if any part has been under water. Call a qualified service technician to inspect the appliance and to replace any part of the control system and/or gas control which has been under water. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 7: Framing And Clearances

    15-7/8 31-1/8 33-1/16 6-5/8 6-5/8 3-1/2 3-9/16 2-1/8 2-3/16 6-7/8 6-7/8 21-3/8 23-3/8 32-3/8 34-3/8 30-1/16 34-1/2 36-7/16 8-3/4 8-13/16 9-1/8 9-1/8 16-1/4 16-5/16 Figure 3.1 Appliance Dimensions Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 8 2-5/8 27-1/8 28-3/4 550X-AU FS-5 CLEAN FACE DECORATIVE FRONT 26-9/16 18-11/16 30-13/16 23-5/16 25-7/16 3-1/2 4-9/16 550X-AU CF-32 Figure 3.2 Decorative Front Dimensions - Firescreen and Clean Face Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 9: Clearances To Combustibles

    1003 1419 1118 1581 1232 1746 10.B for Alcove 59-1/2 62-1/4 16-1/4 48-1/2 68-3/4 15-1/16 7-1/2 Installation 550X-AU 1067 1511 1118 1581 1232 1746 Figure 3.3 Appliance Locations Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 10 * Adjust framing dimensions for interior sheathing (such as sheetrock) C** Add 12 in. (305 mm) when rear venting with one 90º elbow. Figure 3.4 Clearances to Combustibles Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 11: Constructing The Appliance Chase

    If the appliance is being installed on a cement surface, a layer of plywood may be placed underneath to prevent conducting cold up into the room. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 12: Termination Location And Vent Information

    56.3°-59.0° ............2 290 59.0°-60.3° ............2 440 * H minimum may vary depending on regional snowfall. Refer to local codes. Figure 4.1 Minimum Height From Roof To Lowest Discharge Opening Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 13: Chimney Diagram

    500 mm of the opening and discharging in the direction of the opening. 4. Clearance from a flue terminal to a LP cylinder shall be a minimum of 1 meter. MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES Figure 4.3 Minimum Clearances for Termination Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 14: Approved Pipe

    4-1/4 DVP12 8-1/2 DVP24 DVP36 25-1/2 DVP48 1219 DVP6A 3 to 6 76 to 152 2-1/8-4-1/4 54-108 DVP12A 3 to 12 76 to 305 2-1/8-8-1/2 54-216 Figure 4.4 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 15: Measuring Standards

    Figure 4.6 Measure to Outside Mounting Surface Vent Type Inches Millimeters 16-1/4 11-1/4 Figure 4.5 Vertical and Horizontal Offset for DVP and SLP Elbows Figure 4.7. Measure to Top of Last Section of Pipe Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 16: Vent Diagrams

    • When using DVP-TB1 termination cap on top vented appliances, a three foot minimum vertical vent section is required before installing first elbow. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 17 = 30 ft. (9.14 m) Maximum Note: A 6 in. (152 mm) section of straight flue must be attached to the heater before a 90° elbow. Figure 4.9 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 18 10 ft. 3.05 m 20 ft. 6.10 m 10 ft. 3.05 m = 30 ft. (9.14 m) Maximum = 10 ft. (3.05 m) Maximum INSTALLED HORIZONTALLY Figure 4.10 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 19 = 6 ft. (1.83 m) Maximum *H = 12 ft. (3.66 m) Maximum = 32 ft. (9.75 m) Maximum = 36 ft. (10.97 m) Maximum Note: Use SLP Series components only. Figure 4.11 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 20 3. Reinstall top refractory. Note: Be sure to reinstall the inner heat shield after exhaust restrictor installation. INNER HEAT SHIELD RESTRICTOR PLATE CENTER TAB Figure 4.13 Exhaust Restrictor Installation Figure 4.12 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 21 5 ft. 1.52 m 16 ft. 4.88 m = 36 ft. (10.97 m) Maximum *No specific restrictions on this value EXCEPT cannot exceed 32 ft. (9.75 m) Figure 4.14 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 22 14 ft. 4.3 m Maximum = 14 ft. (4.3 m) *No specific restrictions on this value EXCEPT V CANNOT exceed 40 ft. (12.2 m). INSTALLED HORIZONTALLY Figure 4.15 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 23 Note: Use DVP Series two 90º elbows in a corner installation will affect space re- components only. quirements. See Section 3.B. Use of 45º elbow not allowed. 90-DEGREE ELBOWS Figure 4.17 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 24 6 ft. 1.83 m 10 ft. 3.05 m = 30 ft. (9.14 m) Maximum = 4 ft. (1.22 m) Maximum = 10 ft. (3.05 m) Maximum Figure 4.18 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 25 1.83 m 10 ft. 3.05 m = 30 ft. (9.14 m) Maximum = 4 ft. (1.22 m) Maximum = 10 ft. (3.05 m) Maximum INSTALLED HORIZONTALLY Figure 4.19 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 26 7 ft. 2.13 m 4 ft. 1.22 m 9 ft. 2.74 m = 32 ft. (9.75 m) Maximum = 9 ft. (2.74 m) Maximum INSTALLED HORIZONTALLY Figure 4.21 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 27 2.3 m 3 ft. 914 mm 7 ft. 2.1 m 14-1/2 ft. 4.4 m Maximum = 7-1/2 ft. (2.3 m) Maximum = 40 ft. (12.2 m) Figure 4.22 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 28 = 32 ft. (9.75 m) Maximum *No specific restrictions on this value EXCEPT cannot exceed 32 ft. (9.75 m) Maximum = 8 ft. (2.44 m) Maximum INSTALLED HORIZONTALLY Figure 4.23 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 29: Vent Clearances And Framing

    Top: 2-1/2 in. (64 mm) Bottom: 1/2 in. (13 mm) Sides: 1 in. (25 mm) Figure 5.1 Horizontal Venting Clearances To Combustible Materials - Generic Appliance Shown Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 30: Wall Penetration Framing/Firestops

    Whenever a non-combustible wall is penetrated, the wall shield firestop is only required on one side and no heat shield is necessary. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 31: Ceiling Firestop/Floor Penetration Framing

    INSTALL ATTIC INSULATION SHIELDS BEFORE OR AFTER INSTALLATION OF VENT SYSTEM CEILING FIRESTOP CEILING FIRESTOP INSTALLED BELOW CEILING INSTALLED ABOVE CEILING Figure 5.4 Installing the Attic Shield Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 32: Appliance Preparation

    The heat shield must remain in the vertical position. 2 SCREWS Figure 6.6 Remove the insulation from the outer vent pipe. Figure 6.3 Replace the two screws as shown. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 33 Use two self-tapping screws to secure Figure 6.9 (Generic Appliance Shown) Cut the metal gasket to outer wrap. retaining band and fold the sides out. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 34: Installing The Optional Heat-Zone ® -240V Kit

    • Place the appliance into position. • Keep nailing tabs flush with the framing. • Plum, square and level the appliance from side to side Figure 6.15 Facing Materials and front to back. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 35: Venting And Chimneys

    Use screws no longer than 1/2 INCORRECT in. (13 mm). If predrilling screw holes, DO NOT penetrate inner pipe. Figure 7.4 Seams Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 36: Assemble Slip Sections

    Note: Align seams to engage pipe, required. then rotate counterclockwise to lock • All appliance collar, pipe, slip section, elbow and cap Figure 7.5 Adding Venting Components outer flues shall be sealed. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 37: Secure The Vent Sections

    Figure 7.10 Rotate Seams for Disassembly connection point to appliance. 120º Figure 7.11 Align and Disassemble Vent Sections Figure 7.8 Securing Vertical Pipe Sections 120º Figure 7.9 Securing Horizontal Pipe Sections Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 38: Vertical Termination Requirements

    • Caulk the perimeter of the flashing where it contacts the roof surface. See Figure 7.13. • Caulk the overlap seam of any exposed pipe sections that are located above the roof line. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 39: Horizontal Termination Requirements

    CAUTION! Risk of Burns! Local codes may require in- stallation of a cap shield to prevent anything or anyone from touching the hot cap. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 40 DVP-HPC1 can adjust 2-1/8 in. (4-1/4 to 6-3/8) 54 mm (108 mm to 162 mm) DVP-HPC2 can adjust 4-1/8 in. (6-3/8 to 10-1/2) 105 mm ( (162 mm to 267 mm ) Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 41: Electrical Information

    Wiring for optional Hearth & Home Technologies approved accessories should be done now to avoid reconstruction. Follow instructions that come with those accessories. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 42: Wiring Requirements

    WIRE HARNESS RED WIRE BLACK WIRE GREEN WIRE BATTERY PACK GROUND ORANGE WIRE LED CONTROL EMBER LIGHTING (X2) LED RESISTOR MODULE Figure 8.1 IntelliFire™ Plus Wiring Diagram with Remote Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 43: Fan

    • Keep remote control out of reach of children. Kit Contents REM300-HNG-AU • REM300-HNG-AU Transmitter • AAA Batteries (3) • Wall Holder • Drywall Anchor (2) • Screws (2) Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 44: Gas Information

    1/2 psig. • Close the manual shutoff valve BEFORE pressure testing gas line at test pressures equal to or less than 1/2 psig. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 45: Air Shutter Setting

    NOTICE: Flames should not appear orange or stretch to the top refractory. If flames are dark orange with dark, smoky tips, provide more primary air to the burner by opening the air shutter accordingly. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 46: Burner Identification/Verification

    See Figure 9.2 for burner identification chart. Notch patterns are located on bottom side of burner. DETAIL A NG /P/B 350X-AU 550X-AU Figure 9.2 Burner Identification Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 47: Finishing

    1 in. 1 in. (25 mm) (25 mm) 0 in. 0 in. HIGH TEMPERATURE (300 ºF (149 º C) MIN.) TOP & SIDE SEAL JOINT Figure 10.1 Facing Materials Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 48: Mantel And Wall Projections

    OF APPLIANCE Note: All measurements in millimeters. Note: Measurement is taken from top of the appliance below non-combustible board. Figure 10.3 Minimum Vertical and Maximum Horizontal Dimensions of Non-Combustibles Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 49: Decorative Front Finishing

    FINISHING MATERIAL (CFT Decorative Front) 4 in. (102 mm) 4 in. (102 mm) MAXIMUM THICKNESS MAXIMUM THICKNESS Stop finishing material flush with opening. Figure 10.8 Firescreen Decorative Front Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 50: Appliance Setup

    Remove the splatter guard before lighting the appliance. C. Clean the Appliance Clean/vacuum any sawdust that may have accumulated inside the firebox or underneath in the control cavity Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 51: Install And Paint Teco-Sil

    • Fog the Teco-Sil to create a realistic coal bed appear- ance. • Allow the paint to dry/cure a minimum of 15 minutes. • DO NOT allow paint or paint overspray on the pilot. Figure 11.3 Paint Teco-Sil Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 52: Install Logs

    REAR RIGHT LOG REAR LEFT LOG 550X-AU TOP RIGHT LOG TOP LEFT LOG BURNER LOG 550XLP-AU Figure 3. Log Set Components Figure 1. Log Pin and Glowing Ember Locations Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 53 The rear right log maintain a 1 in. (25 mm) gap from the right wall. See Figure 5. Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 54 Te- co-Sil rock. See Figure 7 and Figure 8. INDENTATION-LEFT LOG Figure 9. Top Right Log Installed - Log Set Complete Figure 7. Location of Left Log indentation Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 55: Led's

    IntelliFire™ Plus remote control. Follow AND TOP) instructions included with the installed control to test the LED lighting. GLASS ASSEMBLY Figure 11.9 Fixed Glass Assembly Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 56: Reference Materials

    14 in. (356 mm) 5 in. 12 in. (127 mm) (305 mm) 6 in. (152 mm) DVP-HVS (Vent Support) DVP-WS (Wall Shield Firestop) Figure 12.1 DVP Vent Components Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 57 14 in. (356 mm) 3/8 in. (10 mm) 1 in. (25 mm) 7-3/4 to 10-3/8 in. (197 to 264 mm) DVP-FBHT FireBrickTermination Cap Figure 12.2 DVP Vent Components Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 58 13-1/4 in. (367 mm) 14 in. 27-1/2 in. (356 mm) 24-5/8 in. (127 mm) (625 mm) DRC-RADIUS RF6M Cap Shield Roof Flashing Multi-pak Figure 12.3 DVP Vent Components Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 59 DVP-SLP24 SLP12A 2 - 12 51 - 305 Adapter SLP PIPE SLP-HVS SLP-FS SLP-WS Horizontal Pipe Ceiling Firestop Wall Shield Firestop Support Figure 12.4 SLP Series Vent Components Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 60 (197 to 264 mm) 2-5/16 in. 14-7/16 in. 59 mm DVP-FBHT 367 mm Horizontal Termination Cap SLP-WT-BK (SL-2DVP Adapter Required) Wall Thimble-Black Figure 12.5 SLP Series Vent Components Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...
  • Page 61 10-11/16 in. 271mm 28-1/2 in. 4-1/8 in. 724 mm 105 mm 13-1/2 in. 4-3/4 in. 343 mm 121 mm SLK-SNKD Snorkel Termination Cap Figure 12.6 SLP Series Vent Components Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

  • Page 62: Accessories

    Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit www.heatnglo.com. Printed in U.S.A. - Copyright 2017 Heat & Glo • 350X-AU, 550X-AU Installation Manual • 2279-980 • 12/17...

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